Custom Package - CommServe/SRM/CommNet Server

Table of contents

Related Topics

Overview

Requirements

Before You Begin

Create a Custom Package

Install using the Custom Package

Support

Provides comprehensive information on Custom Package support.

Overview

Custom Packages enable you to push smaller install packages through a network, which is useful for reducing WAN/LAN payload while installing remote clients.

Using Custom Packages, you can do the following:

This document describes the steps involved in creating a custom package of CommServe, SRM and CommNet Server and then install using a custom package:

Requirements

Review the following before proceeding with the creation of custom package:

Before You Begin

Log on to the client as local Administrator or as a member of the Administrators group on that computer.

Create a Custom Package

Use the following procedure to create the custom package:

1. Place the Software Installation Disc for the Windows platform into the disc drive. After a few seconds, the installation program is launched.

Click Exit to close the install program.

2. Choose the language you want to use during installation. Click the down arrow and select the desired language from the drop-down list, and click Next to continue.
3. Click the Advanced options.
4. Click Create a custom install package.
5. Select the CPU type corresponding to the binaries that you wish to create the custom package.

NOTES

  • Select Win32 for a 32-bit package and WinX64 for a 64 bit package.

    You can determine this by verifying whether all the components that you wish to install in this computer are supported in 64-bit in System Requirements.

6. Specify the location where you wish to create the custom package. By default the custom package is created at C:\CustomInstallPackageName.

NOTES

  • Specify a folder under any drive. If the folder does not exist, it is automatically created.
  • Do not use the following characters when specifying the destination path:
     / : * ? " < > |
    It is recommended that you use alphanumeric characters only.

Click Browse to change directories.

Click Next to continue.

7. Select the component(s) to create the custom package.

NOTES

  • Your screen may look different from the example shown.
  • The Special Registry Keys In Use field will be enabled when GalaxyInstallerFlags registry keys have been enabled on this computer. Hover over the field to see which keys have been set, as well as their values. For more information, see Registry Keys.

Click Next to continue.

To create the custom package of the CommServe, SRM and CommNet Server software from the Common Technology Engine folder expand the CommServe Modules folder and select the following:

  • CommServe
  • CommNet
  • SRM Server

The CommNet Server, CommCell Console, Java Runtime Environment and Microsoft Windows File System iDataAgent will be selected by default. CommCell Console and Java Runtime Environment is located in the CommCell Console folder. Note that the CommNet Server, CommNet Browser, CommCell Console, Java Runtime Environment and Microsoft Windows File System iDataAgent can be deselected.

8. Select from the following:
  • Select Save user answers in the custom package option, if you wish to use the current deployment setup and installation options for the custom package installation.

    The install options will be recorded in the install.xml located under <CustomInstallPackageName>\<selected_platform> folder. For example, C:\<CustomInstallPackageName>\<Win32|Win64>.

  • Select Create self extracting executable option, to create a self-extracting executable file for the custom package.
  • Select Include MS SQL Server option, to include Microsoft SQL Server in custom package. If Microsoft SQL Server is pre-installed on the computer uncheck this option.
  • Select Include service pack option, to include the service pack, if it is available on the Software Installation Disc, when creating custom package.
11. Specify the location where you want to install the software.

NOTES

  • Do not install the software to a mapped network drive.
  • Do not use the following characters when specifying the destination path:
     / : * ? " < > | #
    It is recommended that you use alphanumeric characters only.
  • If you intend to install other components on this computer, the selected installation directory will be automatically used for that software as well.
  • If a component is already installed in this computer, this screen may not be displayed. The software will be automatically installed in the same location that was previously specified.

Click Browse to change directories.

Click Next to continue.

22. Specify the location of the database.

NOTES

  • Do not specify a mapped network drive.
  • You can either accept the default or select a different location on a local disk drive. However, you must ensure that the drive has at least 1GB of free space.
  • The directory file path selected should not be located on a FAT drive. A FAT drive cannot be supported as the location for this database because it does not allow a temporary sparse file to be generated when creating the database snapshot, which is required for data verification.
  • If the default metadata database directory is low in disk space, provide a path that is not associated with another application.

Click Browse to change directories.

Click Next to continue.

24. Enter the network or local path where Disaster Recovery Backup files should be stored.

NOTES

  • For cluster, specify a shared drive.
  • If you selected Use Network Path, you must enter the Network share username and the Network share password.
    • The Network share username is the domain\username of the user that has administrative rights to the Disaster Recovery Backup destination path.
    • The Network share password is the password of the network share username.

Click Next to continue.

13. Specify the SQL Server System Administrator password.

NOTES

  • This is the password for the administrator's account created by SQL during the installation.

Click Next to continue.

Set User Names and Passwords

25. Enter the CommCell Username and CommCell Password.

NOTES

  • The CommCell username and password will be used by the Administrator user to log on to the CommCell Console.  This user is automatically created during installation and, by default, has the necessary capabilities to perform all functions. Additional CommCell users with the same or less security rights can be created after the installation of the software.

Click Next to continue.

26. Select Setup Software Cache option to download the software updates automatically.

Select Schedule FTP Download of Automatic Updates option to schedule automatic FTP downloading of software updates.

Click Next to continue.

28. Specify the path where the update files from the FTP site should be stored.

NOTES

  • This prompt will only be displayed if the Setup Software Cache option was enabled. 

Click Next to continue.

Configure the CommCell® Console for Web-Based Administration

30. Click Yes to configure the CommCell Console for web administration, or Click No to continue without configuring the CommCell Console for web administration.

NOTES

  • The Internet Information Server (IIS) must be installed on this computer in order to configure for web administration.
  • Configuring this computer for web administration allows you to:
    • Access the CommCell Console and Books Online from a remote computer using a Web browser.
    • View CommCell reports via a Web browser.
    • Access Books Online by clicking the Help button (the icon with a ?) in the CommCell Console.

Verify Summary of Install Options

31. Verify the summary of selected options.

NOTES

  • The Summary on your screen should reflect the components you selected for install, and may look different from the example shown.

Click Next to continue or Back to change any of the options.

The install program now starts copying the software to the computer. This step may take several minutes to complete.

18. Specify the name and location of the self-extracting executable file.

Select the option Cleanup custom package folders and only retain the self-extracting exe to clean up the installation files and folders in the custom package destination folder.

Click Next to proceed.

19. The self-extracting executable file is created in the specified location. Click OK to exit.

See Install using the Custom Package for procedure to install the software using the Custom package.

Install using the Custom Package

Use the following procedure to install using the custom package self extracting file.

  You can also install the custom package from the installation batch file. Locate the custom package and double-click the install.bat file to start the installation. The installation proceeds silently.

For Example, for a Windows X64 system using default paths, this file can be located at c:\CustomInstallPackageName\WinX64\install.bat.

1. Locate the custom package and double-click the .exe file to start the installation.  
2. Custom Installation Package screen will be displayed. Click Next to continue.  
3. Provide a path for the installer to extract the installation package.
4. The silent installation procedure begins with the command prompt option. Enter 'y' to proceed with the installation.

The installation proceeds silently with the message, "Please Wait...". This might take several minutes to complete.

5. When the installation is complete, a success message will be displayed.

If the installation encounters a problem and results in a failure, a simple failure message will be displayed along with the location of the complete installation log file. You can review the log file for details on the cause of failure, and troubleshooting tips, if any applicable.

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