Agents

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Overview

Operation Window

Audit Trail

Agent-Specific Operations


Overview

Agent software is installed on a client computer to perform data protection and data recovery operations for specific operating systems or applications. Multiple agents may be used to protect all types of data residing on a computer. For example, to secure all the data on a computer where a Microsoft SQL Server resides, you would need the following iDataAgents:

In the CommCell Console, such a configuration would appear as two iDataAgents on a client computer.

Most agents must be installed. Once installed, agents are displayed in the CommCell Browser as levels under the client computer in which they are installed. Each agent has sub-levels in the CommCell Browser. These sub-levels are organized into one or more of the following logical levels as a level in the client computer. Depending on the agent, sub-levels can be displayed as follows:

These logical groups of data along with the agent itself are organized according to a parent-child scheme, which varies depending on the agent. In effect, each scheme determines the order in which the logical groups of data must be created per agent. Basically, a child cannot be created and used until a parent for that child is created. For most agents, the agent is always the primary parent.

For example, suppose that an agent allows for the creation of instances, backup sets, and subclients and that this order reflects the required creation dependency order for these logical group types. In such a case, a subclient for this agent cannot be created until a backup set (i.e., the subclient's parent) for the subclient is created; similarly, the backup set containing this subclient cannot be created until the instance (i.e., the backup set's parent) for the backup set is created.

Typical agent/logical information group schemes include the following:

For most agents that support backup sets, a default backup set and a default subclient are automatically created once the agent is installed. When created, these logical groups contain all the available data for backup. For some agents that support instances, an instance can be created during agent installation, while other agents require that you create instances after agent installation. Also, for some agents, an instance may be restricted to contain just a single database.

Most agents allow you to create multiple logical data groups and also multiple children for these groups. These are regarded as user-defined items, and they allow you to distribute the data for backup. For example, you may be able to create three backup sets for an agent, and you may be able to create two subclients for each backup set. To facilitate the processing of data, you can also create series of backups and subclient groups for some agents.

Per agent, each logical group of data that is created appears as a level under the agent level. For agents where a logical group of data is created by default after the agent is installed, the corresponding level also appears by default under the agent and is assigned a name. For example, for agents for which a default backup set is automatically created, the name defaultBackupSet is typically assigned to the backup set and therefore appears as the level name. In some cases, levels appear only after you create the affected item.

You can click or expand the agent level to view the level immediately below the agent as long as the appropriate logical group of information for the agent has been created. For most agents, if you click the agent level, the level that lies immediately under the agent level is also displayed in the right-hand pane of the CommCell Browser.

Overview of SRM Agents

SRM Agents are software modules that perform data collection operations for specific file systems or applications, each designed to handle a different kind of data. Each computer that you want to monitor must have at least one SRM Agent or SRM Proxy Agent installed to analyze its storage resources. If a given computer has more than one data type, (e.g., Windows file system and Exchange database) it requires a different SRM Agent for each data type to obtain complete information from that computer.

The SRM Agent must be installed on the client computer before it can perform data collections. Once installed, the agent is displayed in the SRM Browser as a level in Client Manager under the client computer in which it is installed.

For agents that support subclients, a default subclient is automatically created upon agent installation, and it contains all the data for data collection until user-defined subclients are created and configured. For such agents, a "Subclient" level is automatically created and displayed under the agent, and a "Default (Subclient)" level is automatically created and displayed under "Subclient". For agents that support subclients, you can create one or more user-defined subclients to distribute your data. Each user-defined subclient that you create is displayed as a level under the "Subclient" level for the agent.

Depending on your agent, one or more icons indicating components that are associated with the agent may be displayed automatically under the agent level following the agent install.


Operation Window

You can configure operation rules at this level using the Operation Window. See Operation Window for an overview.


Audit Trail

Operations performed with this feature are recorded in the Audit Trail. See Audit Trail for more information.


Agent-Specific Operations

The following pages provide information on agent-specific operations:

Not all agents must be installed. The agents listed below must be installed.

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