Troubleshooting Completed With One Or More Errors

Backup Restore Error Decision Rules  

Table of Contents

Microsoft Exchange Database iDataAgent

Microsoft Exchange Mailbox iDataAgent

Microsoft Exchange Public Folder iDataAgent

Exchange Mailbox Archiver Agent

Exchange Public Folder Archiver Agent

Microsoft Windows File System iDataAgent

Lotus Notes Database iDataAgent

Lotus Notes Document iDataAgent

Domino Mailbox Archiver Agent

NAS iDataAgent

Microsoft Sharepoint Server iDataAgent

Microsoft SQL Server iDataAgent

ContinuousDataReplicator/Workstation Backup Pair

Unix File System iDataAgent

Oracle iDataAgent

DB2 iDataAgent

Informix iDataAgent

MySQL iDataAgent

SAP for Oracle iDataAgent

PostGreSQL iDataAgent

Documentum iDataAgent

Sybase iDataAgent

Virtual Server iDataAgent

Microsoft Exchange Database iDataAgent

Backup jobs from Exchange Database iDataAgent will be displayed as "Completed w/ one or more errors" in the Job History in the following cases:

1.  For Exchange Legacy:

 2.  For VSS backup:

 3. For Exchange 2010:

Microsoft Exchange Mailbox iDataAgent

Backup jobs from Exchange Mailbox iDataAgent will be displayed as "Completed w/ one or more errors" in the Job History, in the following cases:

Microsoft Exchange Public Folder iDataAgent

Backup jobs from Exchange Public Folder iDataAgent will be displayed as "Completed w/ one or more errors" in the Job History in the following cases:

Exchange Mailbox Archiver Agent

Backup jobs from Exchange Mailbox Archiver Agent will be displayed as "Completed w/ one or more errors" in the Job History in the following cases:

Exchange Public Folder Archiver Agent

Backup jobs from Exchange Public Folder Archiver Agent will be displayed as "Completed w/ one or more errors" in the Job History in the following cases:

Microsoft Windows File System iDataAgent

Backup jobs from Windows File System iDataAgent will be displayed as "Completed w/ one or more errors" in the Job History in the following cases:

For subclient containing only system state backup:

For subclient containing system state backup along with File system data:

Lotus Notes Database iDataAgent

Backup jobs from Lotus Notes Database iDataAgent will be displayed as "Completed w/ one or more errors" in the Job History in the following cases:

For a default subclient, if all the databases that are its content are auto discovered, then even if one of the database has been deleted from the domino server, job completes successfully as the database that has been deleted from the domino server will not be a part of the default subclient content.

Lotus Notes Document iDataAgent

Backup jobs from Lotus Notes Document iDataAgent will be displayed as "Completed w/ one or more errors" in the Job History in the following cases:

Domino Mailbox Archiver Agent

Backup jobs from Domino Mailbox Archiver Agent will be displayed as "Completed w/ one or more errors" in the Job History in the following cases:

NAS iDataAgent

Backup jobs from NAS iDataAgent will be displayed as "Completed w/ one or more errors" in the Job History in the following cases:

Microsoft Sharepoint Server iDataAgent

Backup jobs from Microsoft Sharepoint Server iDataAgent will be displayed as "Completed w/ one or more errors" in the Job History in the following cases:

Sharepoint Database Backup

Sharepoint Documents OM Backup

Microsoft SQL Server iDataAgent

Backup jobs from Microsoft SQL Server iDataAgent will be displayed as "Completed w/ one or more errors" in the Job History in the following cases:

ContinuousDataReplicator/Workstation Backup Pair

CDR works at a pair-level and WBA works at a Repset level and repsets can possibly contain more than one pair. Hence, when deciding the completion status of the job, the status of each pair is taken into account. The logic is:

Backup jobs from Continuous Data Replicator/Workstation Backup will be displayed as '"Completed w/ one or more errors"' in the following cases:

Failure Scenarios with Recovery Point Jobs

Unix File System iDataAgent

By default the backup jobs from UNIX File System iDataAgent complete without any error messages.

In the Scan phase files that cannot be accessed will be populated in scan_failures.cvf, in the following scenarios:

To view the "Completed w/ one or more errors" message in the Job History in the Scan phase, follow the steps given below:

  1. From the CommCell Console, navigate to Client Computers.
  2. Right-click the <Client> and click Properties.
  3. Click the Registry Key Settings tab.
  4. Click Add.
  5. In the Name field, type sReportScanCompleteWithError.
  6. In the Location field, type FileSystemAgent.
  7. In the Type list, select VALUE.
  8. In the Value field, type 'y' or 'Y' to enable the error message display or 'n' or 'N' to disable the error message display.
  9. Click OK.

During backups the jobs will be marked partial success and reported into Failures.cvf, in the following scenarios:

To view the "Completed w/ one or more errors" message in the Job History after a backup, follow the steps given below:

  1. From the CommCell Console, navigate to Client Computers.
  2. Right-click the <Client> and click Properties.
  3. Click the Registry Key Settings tab.
  4. Click Add.
  5. In the Name field, type sReportBackupCompleteWithError.
  6. In the Location field, type FileSystemAgent.
  7. In the Type list, select VALUE.
  8. In the Value field, type 'y' or 'Y' to enable the error message display or 'n' or 'N' to disable the error message display.
  9. Click OK.

Oracle iDataAgent

Backup jobs from Oracle iDataAgent will be displayed as "Completed w/ one or more errors" in the Job History in the following cases:

DB2 iDataAgent

Backup jobs from DB2 iDataAgent will be displayed as "Completed w/ one or more errors" in the Job History in the following cases:

Informix iDataAgent

Backup jobs from Informix iDataAgent will be displayed as "Completed w/ one or more errors" in the Job History in the following cases:

MySQL iDataAgent

Backup jobs from MySQL iDataAgent will be displayed as "Completed w/ one or more errors" in the Job History in the following cases:

SAP for Oracle iDataAgent

Backup jobs from SAP for Oracle iDataAgent will be displayed as "Completed w/ one or more errors" in the Job History in the following cases:

PostGreSQL iDataAgent

Backup jobs from PostgreSQL iDataAgent will be displayed as "Completed w/ one or more errors" in the Job History in the following cases:

Documentum iDataAgent

Backup jobs from Documentum iDataAgent will be displayed as "Completed w/ one or more errors" in the Job History in the following cases:

Sybase iDataAgent

Backup jobs from Sybase iDataAgent will be displayed as "Completed w/ one or more errors" in the Job History in the following cases:

Virtual Server iDataAgent

Backup jobs from Virtual Server iDataAgent will be displayed as "Completed w/ one or more errors" in the Job History in the following cases:

VMware

Hyper-V

 

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