The Resource Pack is a collection of stand-alone utilities which can be used
to help resolve environment specific issues. Each utility is accompanied with a
Readme file that contains information on the utility's purpose and its usage and
if there are any minimum system requirements.
Utilities are used to make modifications within a specified CommCell. They can
also be used for advanced troubleshooting.
Do not use any utility contained in the Resource Pack without contacting your
Software Provider or the Customer Support Hotline. The
utilities distributed in the Resource Pack may make modifications to the
installed CommCell. A utility should not be run without a full understanding of
how to use it and what issue it may address. Many utilities make registry and
CommServe Database changes, which will have an immediate impact on the installed
CommCell.
The Resource Pack can be installed from a standard DVD disc. Limited
distribution tools are available on additional DVD discs. For more information, see
Software Installation Discs.
The Resource Pack provides tools and utilities that are installed from the
standard DVD disc. Additional Limited Distribution tools are available on a
separate disc. For more information, see
Software Installation Discs. All
tools are installed in the
Base folder under the installation directory.
The following table provides a list of tools and utilities, their brief
description, and support information. For more details on how to use the tool/utility,
click on the utility below to view the readme
that is provided with the tool/utility.
Utility/Tool Name
|
Description
|
| |
|
| CleanSPDA |
This tool cleans up two columns (i.e., Archived
and CommVault Stub) that are created in Document and Picture Libraries
during archive operations using
SharePoint Archiver.
When SharePoint Archiver is uninstalled, these columns are not removed
automatically. Use the CleanSPDA tool to remove these columns.
|
| CreateCSSQLAccount |
This tool creates a SQL account for connection
to the CommServ or CommNet database.
It can be used to change the password for the SQL account or to create a
new account used by the CommServe or CommNet to access the database. (See
install the CommServe
and Database Engine on Separate Computers for more information.)
|
| CreateOFL |
This tool creates the Organizational Forms
Library (OFL) used for publishing Outlook forms to Exchange 2007 Server
for Exchange Mailbox/Public Folder Archiver Agents. See
OFL
Configuration for information on using this tool. (Applicable
for Windows 32-bit computers). |
|
CreatePostPack |
This utility allows you to create a Post
Pack from a list of updates.
First, collect all required updates in a folder. This tool then
accepts the location of the folder and the OS. It generates the Post
Pack in the specified destination folder and copies
InstallUpdates.exe from the most recent
update.
|
| CVGACUtil |
This utility is used to register the
DM2FastWebquery.dll when you uninstall
one of the CommServes from any of the nodes in a cluster. Make sure that
you register the DM2FastWebquery.dll
only on the node where the CommServe was uninstalled. For more information, see
Uninstalling CommServe
on Cluster Nodes. |
CVIPInfo
|
This is a diagnostic tool used to obtain information
about the IP configuration in a computer. It can be used to verify the configuration
of multiple network cards used by the software. |
| CvSpf |
This utility can be used to display the system
protected files in Windows. |
| CvWmi |
This utility can be used to restore the WMI
database after performing an ASR restore. |
| DiskReadWrite |
This utility can be used to validate backup
speeds by measuring the following:
- Performance of hard disk reads.
- Measure the network read and write performance.
|
| DRListMedia |
This utility generates a report with media
required for restore for the cycle located at that date/time for all the
storage policy copies in the input file. |
| dumpGalaxyRegistry |
This utility displays the following registry
tree in the console: HKEY_LOCAL_MACHINE\SOFTWARE\CommVault
Systems
|
| EnableDisableComputers |
This utility can be used to disable or enable
the following:
- Data Protection and Recovery operation for the given clients.
- Disable or enable the given MediaAgents in a CommCell.
|
| ExMBDMPredictor |
This utility can be used to predict the amount
of data that will be archived from an Exchange Server based on the specified
archiving rules. |
| ExToolDialog |
This tool queries information from the
Exchange Server and is useful in diagnosing Exchange environment to
isolate issues.
The settings in Exchange Server are not changed and all actions
performed by the tool are logged in
c:\extool.log.
|
| FindMailbox |
This utility outputs Exchange Server, Backupset,
subclient and the browse time to use for the cycle based on the input mailbox.
|
|
FTPDownloadTest |
This utility tests the FTP download for use
by the Automatic Update feature. |
|
GXHSMPredictor |
This tool can be used to predict how many files
would be archived including their combined total size based on a specified
archiving parameters for a specified volume or folder.
Follow the steps given below to install the tool on your local
computer:
- Log on to the
Maintenance Advantage web site and from under the Select
Software Version select Software 8.0.
- Click the Downloads and Packages tab and in the Resource
Pack Browser, navigate to the GXHSMPredictor tool.
- Copy the complete folder and paste it in your local computer.
It is recommended to not paste the folder in the /<install_path>/calypso/Base
folder.
|
| GxSCMCmd |
This utility checks the running status of Windows
Services. This is needed during configuration of HP Scalable NAS/PolyServe
Clusters. |
| instsvc |
This utility can be used to uninstall, start,
and stop windows services on a local computer. |
| Lotus Notes DM Add-In ADM Template |
The LNDMAddin.adm custom administrative template
file can be used to push registry key settings out to client computers
to configure the Lotus Notes Client Add-In installation, using Active
Directory Group Policy.
This administrative
template file should be deployed in conjunction with the Lotus Notes
Client
Add-In installation package.
(See
Remote Installs - MSI Packages Using Active Directory Group Policies for
more information.)
(Applicable for Windows 32-bit computers). |
| lnDMPredictorTool |
This utility can be used to predict the amount
of data that will be archived from an Domino Server based on the specified
archiving rules. |
| markActiveMediaFull |
The tool will mark all active media full for
the given Storage Policy and all streams of the Storage Policy copy. |
| MoveAfterReboot |
This utility can be used to mark files to move/delete
after the next reboot. |
| MoveMailboxes |
This utility moves the content from one subclient
to another based on Key (SMTP address or name) from the input file. |
|
Outlook Addin-ADM Template |
After completing a remote installation for
Outlook Add-In remote clients, load the CVOutlookAddin.adm template to customize Registry settings
and override the installation default settings. (See
Remote Installs - MSI Packages Using Active Directory Group Policies for
more information.)
|
| PendingRenameKey |
This utility displays the list of files which
are marked for Deletion/Rename after reboot based on the existence of the
following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session
Manager\PendingFileRenameOperations
|
| PrePostCmdExample |
This is a sample batch file to show/list different
backup level values that gets passed to the batch file and to show how to
parse the command line parameters in a batch file.
Use this prototype to create the actual pre-post command batch file.
|
| PSTDiscovery |
This tool allows you to scan a local hard drive
for PST files and then copy them to a network share. PSTDiscovery is used
in conjunction with the PSTDiscoveryGUI Tool for the purpose of archiving
PST files. For more information, see
Advanced Configuration -
Exchange Mailbox Archiver Agent. |
| PSTDiscoveryGui |
This tool provides an interface which allows
you to manage PST files for archiving on the local Exchange Server. It
resides in the PSTDiscovery directory and is
run on the computer where the PST files were copied. It is used in conjunction
with the PSTDiscovery Tool for the purpose of archiving PST files. For more
information, see Guidelines
for Archiving PST Files. |
|
PublishForm |
Used to publish Outlook forms to Exchange server
for Exchange Mailbox/Public Folder Archiver Agents. See
OFL
Configuration for information on using this tool. (Applicable
for Windows 32-bit computers). |
| QProfile |
This tool can be used to show the drive utilization
or attempts failures per the given interval. |
| RegisterWSSForm |
This tool is used for registering forms on
an Exchange 2003 Server in order to perform stub recalls using Outlook Web
Access (OWA).
(Applicable for Windows 32-bit computers). |
| ScrubLogFiles |
This utility is intended to replace words in
the log files with custom-defined words. The words to be replaced and their
substitutes are defined in a simple text file called a dictionary file.
The utility takes this dictionary file as input along with the input file
specification and the output folder in which it is to place the modified
files. For each file in the input file specification, it replaces the words
defined in the dictionary file. |
| SetAllDrives |
This utility can be used to disable or enable
all the drives for the MediaAgent. |
| setCopyFlags |
This utility provides the ability to set copy
flags [copy to same library] at storage policy copy level. |
| SetLibraryAttributes |
This utility provides an interface to the user
to set or unset library attributes without any communication with the CommServe
subsystem. |
| setMediaLocation |
This utility provides the ability to set the
location and container for a given media. |
| SetRetentionTime |
Provides a command line method to adjust the
basic retention rules for one or more or all storage policy copies. |
| setScanMode |
This utility sets the scan mode property for
the backupsets . |
| setSpareMediaErasable |
The tool will set all spare media erasable
for the given scratch pool of the given library. |
| ShadowExplorer |
This tool helps with the management and testing
of VSS writers, hardware providers, and volumes created by VSS and VDS shadow
copy.
(Applicable for Windows 32-bit computers). |
| ShowEnv |
This tool displays the environment variables
for the current user. |
| showMediaErrors |
This tool displays all media with number of
software and hardware errors on them. Useful to identify bad tapes. |
| showMountSince |
This tool displays the mount history since
a given day for all or specified drive/media/library/MediaAgent. |
| SPDMPredictor |
This utility is used to predict the number
(and cumulative size) of documents which can be archived by SharePoint Archiver.
After scanning through the defined node and its children, the tool generates
an output (both as a pop-up window and as an XML file) which specifies the
details of the space saving that can be accomplished by SharePoint Archiver.
|
|
TapeTool
TapeToolGUI |
This utility can be used to troubleshoot the tape media devices
and NAS tape filers. The main purpose is for testing the performance or creating a
benchmark of mounted tape devices.
You can perform the following functions: read and write to the
media, read the OML label, read the tape marks, format the media,
retain data from the media, copy the media, and unload the media.
Available as a GUI tool or from the command line. |
| TestPort |
This utility is a server-client TCP/IP utility
to perform TCP/IP connectivity tests and to measure line throughput. |
| TestSendMail |
This utility is used to test the mail connection
as used by the CommServe to send an alert mail. By default, the mail server
and sender used are retrieved from the CommServe database. |
The Resource Pack provides tools and utilities that are installed from the
standard DVD disc. Additional Limited Distribution tools are available on
a separate disc. For more information, see
Software Installation Discs. All
tools are installed in the
Base folder under the installation directory.
The following table provides a list of tools and utilities and a brief
description. For more details on how to use the tool/utility,
click on the utility below to view the readme
that is provided with the tool/utility. Use CVGxRP as the package to
install them.
Utility/Tool Name
|
Description
|
| |
|
| CVIPInfo |
This is a diagnostic tool used to obtain information
about the IP configuration in a computer. It can be used to verify the configuration
of multiple network cards used by the software. |
| DiskReadWrite |
This utility can be used to validate backup
speeds by measuring the following:
- Performance of hard disk reads.
- Measure the network read and write performance.
|
| drivedumptool |
This utility is designed to be called
directly from Calypso services when a tape drive dump is
to be created. Although designed to be called from
Calypso,
this tool may be invoked directly to obtain a drive dump on user
discretion. |
|
dumpGalaxyRegistry |
This utility displays the following registry
tree in the console: HKEY_LOCAL_MACHINE\SOFTWARE\CommVault
Systems
|
| GXHSMPredict |
This utility allows you to enter migration
parameters for a specified volume or folder to predict how many files
would be migrated, and their combined total size. |
| GxInstallMove |
By moving the Calypso
configuration information (e.g., registry, software install folder,
services, etc.) to a selected destination, this utility provides the
ability to switch between two or more CommServe computers.
|
|
TapeTool |
This utility can be used to troubleshoot
the tape media devices and NAS tape filers. The main purpose is for
testing the performance or creating a benchmark of mounted tape devices. You can perform the following functions: read and write to the
media, read the OML label, read the tape marks, format the media,
retain data from the media, copy the media, and unload the media.
|
| TestPort |
This utility is a server-client TCP/IP utility
to perform TCP/IP connectivity tests and to measure line throughput. |
| Testshmem |
This utility will determine how much shared
memory is available on the system for the software to use. If memory is
insufficient, then applications may fail. |
For more details on how to use the tool/utility, click
on the utility below to view the readme
that is provided with the tool/utility. Use CVGxCDRP as the package
to install it.
For more details on how to use the tool/utility, click
on the utility below to view the readme that is
provided with the tool/utility. This utility will be available in the <Base>
folder, when you install the Resource Pack.
