Event Details (Event)

Use this dialog box to view the following information about the selected event:

• Event ID

  A unique numerical identifier indicating the sequence in which the event was received by the CommServe. Because the most recent events are displayed towards the top of the dialog box, the numbers in the Event ID column are sorted in descending order.

• Severity

  Indicates the severity level of each event. The following severity levels are available:

  • Information

    Indicates a normal, expected event. Reported informational events include the initiation and completion of key jobs and operations.

  • Minor

    Indicates an abnormal or unexpected event that does not affect running processes.

  • Major

    Indicates a major error affecting a single CommServe, MediaAgent, client, or application.

  • Critical

    Indicates critical system conditions affecting multiple CommServes, MediaAgents, clients or applications.

• Date

  The date and time on which the event took place.

• Event Code

  A unique number linking to troubleshooting and knowledgebase articles from the customer support website. This is useful if you wish to obtain information about the job failure reason(s).

  This event code will only appear if the job has not completed successfully.

• Computer

  The computer on which the event occurred.

• Program

  The subsystem that generated the event.

• Job ID

  A unique number that identifies the data protection, data recovery, or administration operation that generated the system event.

• Description

  A detailed description of the event.

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