Disaster Recovery Backup - Troubleshoot

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Login and Password prompt is Always displayed when Accessing Index Cache, Disaster Recovery Backup and/or Mount Path


Login and Password prompt is Always displayed when Accessing Index Cache, Disaster Recovery Backup and/or Mount Path

This might occur for the following reason:

Cause:

You may be accessing an UNC path which is in different domain and that domain may not have trust relations established with the domain in which the computer is located. This results in the software prompting for User name and Password each time the UNC is accessed.

Solution

Contact your Network Administrator to setup trust relationships between the domains.