PnP (Plug and Play) Disk Libraries - Troubleshoot

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Unable to view the PnP Disk in CommCell Console

Check the following if you have plugged-in the PnP disk and do not automatically see the device displayed in the CommCell console:

• Check the Check for media change in drive every n minutes option in Library Properties - Drive tab to see how often the MediaAgent checks the drive for media changes in the drive.
  • See Setup Automatic Checking of Media for step-by-step instructions on how to modify this option.
  • See also Detecting Media Changes in Stand-Alone Drives for additional details.
• If the disk contains data and you wish to use the disk, verify and ensure that the Only use PnP disk when it is blank option is not enabled in the Library Properties - Media Usage tab. See Enable (or Disable) Option to Only Use Blank PnP Disks for step-by-step instructions.
• Verify the total capacity of the media and ensure that the disk size is greater than the value established in Use disk only when the size is greater than (n) MB option. If necessary modify the value to a smaller capacity so that the PnP disk is detected in the drive. See Enable (or Disable) the Option to Use PnP Disks with a Specific Size  for step-by-step instructions.

PnP Disk is displayed as Unidentified Media in the CommCell Console

Blank disks are displayed as unidentified Media until a On Media Label (OML) is written on the media. If auto-stamping options are enabled the system writes an OML as soon as the media is detected. If auto-stamping options are not enabled the system writes an OML when a data protection job is initiated. You can also manually stamp the media and create an OML so that media is identified.

See Media Labeling in Stand-Alone Drives for more information.