User Administration and Security - Troubleshoot
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Verify LDAP Configuration on External Domain
The secure Lightweight Directory Access Protocol (LDAP) should
only be enabled when the external domain client has been configured to use the
secure LDAP (with the proper SSL certificate). If this protocol is enabled from the
Add New
Domain Controller dialog box, but not configured from the external
domain; the feature is not enabled. To verify whether the external domain
client has been configured for LDAP with the proper SSL certificate,
complete the following:
- Launch the Microsoft LDP utility, which is an LDAP client
query utility. For more information about this utility, including installation, see
http://technet.microsoft.com/en-us/library/cc772839.aspx.
- Click the Connections menu option, and select Connect.
- From the Connect dialog box, enter the following information:
- Server: Enter the name of the external domain server, e.g.,
computer.domain.com.
- Port: Enter 636 as the port number for the external domain server.
- SSL: Mark this checkbox to check for the proper certificate.
- Click OK. If properly configured for LDAP, the external domain
server details will be displayed in the LDP windowpane. If not configured
for use with LDAP, an error message will appear indicating that a connection
cannot be made using this feature.