Click on a link below to go to a specific section of the software uninstall:
Before You Begin |
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Uninstall Procedure |
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Getting Started |
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1. | Log on to the computer as the local Administrator or as a member of the local Administrators group on that computer. For clustered computers, log on as Domain User with administrative privileges to all nodes in the cluster. | |
2. |
Open the Add/Remove Programs icon in the system’s Control Panel. |
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3. |
From the Add/Remove Programs dialog box, select the software component to be uninstalled and click Remove to uninstall the application. NOTES
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4. |
A confirmation message is displayed about the removal. Click Yes to uninstall the application. |
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CommNet Server, CommNet Agent and CommNet Explorer Uninstall Only |
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5. |
Specify password for the SQL user sa.
Enter/Confirm Password - Enter and then confirm the password for the SQL user
sa. Click Next to continue. |
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6. |
When uninstalling the CommNet Agent, the install program warns that uninstalling the software will deactivate the agent from the CommNet Server. Click Yes to continue. NOTES If the CommCell has been configured for agent authentication, you will be required to enter the username and password information for an external domain user account or a CommCell user account. This authorizes the install/uninstall of an agent on the CommCell. |
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File Cleanup |
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7. |
You may receive one or more prompts to delete shared files. Click Yes or Yes to All to continue. |
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8. |
This completes the uninstall of the selected component. Repeat this process for each software component you want to uninstall. |
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Manually Uninstall a Passive Node |
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Use the passive uninstall utility if a passive node was not successfully uninstalled with the software, or not available during the uninstall.
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