Upgrade Requirements
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The following requirements apply to all upgrades of the software:
- The computer satisfies both the general and upgrade
requirements for the software component being upgraded.
- If you have multiple software components installed in the computer, refer
to the requirements and issues that are applicable to the upgrade of the
specific component.
- Verify that all applications (CommNet Browser, CommCell Console, Service Control Manager and Library and Drive
Configuration windows) are closed.
- Verify that the SQL Server instance is running on the CommNet
Server computer.
- Close all applications and disable any programs that run automatically,
including antivirus, screen savers and system utilities. Some programs,
including antivirus software, may be running as a service. Stop and disable
all non-essential services before you begin. You can re-enable them after the
upgrade.
- The files and folders on the computer being upgraded should not be
opened by other applications, (e.g., Windows Explorer, FTP, etc.) on this
computer or from other computers, during the upgrade.
When upgrading a CommNet Server or CommNet Agent, the following requirements apply
in addition to the items above:
- Verify that the CommNet Server you want to upgrade has a permanent license.
Evaluation licenses cannot be upgraded.
- Verify that CommNet services on the CommNet Server computer are running.
- Verify that CommServe services on the CommNet Agent computer are running.