Upgrade Strategy

The software can be upgraded to take advantage of new features and enhancements that are available in the current version.

The upgrade process is designed to preserve the existing data and configuration being used by the system. Wherever required, additional steps that are necessary to prepare for the upgrade and post upgrade tasks are also described.

To fully understand the changes and enhancements in this version, review the product’s release notes before beginning the upgrade.

Consider the following before upgrading the software:

• Use the following sequence to upgrade the software components:
  • Upgrade the CommNet Server
  • Upgrade the CommNet Agents
  • Upgrade the CommNet Browser.
• During the upgrade, if more than one component is installed in a computer, the system automatically detects and upgrades all the components in that computer. For example, if the CommNet Server computer also contains the CommNet Browser software, the upgrade program will automatically upgrade this component. In such a case, it is not necessary to follow the above-mentioned upgrade sequence.  Note that the CommNet Agent is automatically upgraded during the CommServe upgrade process.
• The CommNet Server can work with following releases of the CommNet Agent software. (For more information, see the Compatibility Matrix.)
  • 6.1.0
  • 7.0.0
  • 8.0.0

  Also, if the CommNet Server is upgraded, the CommNet Browser must be upgraded as well. You cannot administer an upgraded CommNet Server with an older release of the CommNet Browser.

Supported Upgrade Paths