Considerations for Windows Server 2008 R2

Pre-Install Considerations

Overview

Windows Server 2008 R2 support is provided in this release with 8.0 SP4 or higher.

See Support for information on CommCell components supported in Windows Server 2008 R2. Also see System Requirements for comprehensive information on platforms and other requirements for the individual CommCell components.

The following sections provide a list of issues that you must consider after installing or upgrading to Windows Server 2008 R2. If applicable, follow the appropriate links for complete details.

Pre-Install Considerations

When you install the software on Windows Server 2008 R2, verify and ensure the following:

That you have the latest Software Installation Discs. If not, contact your software provider to obtain the latest discs.
Install 8.0 SP4 or higher on the Windows Server 2008 R2 computer.

Registry Key when Installing

When installing CommNet Server on a Windows Server 2008 R2 computer, you may get this error message:

Windows Service Pack 1 is not installed. You must install Service Pack 1 or higher before setup can proceed.

To bypass this error message, configure this Registry Key:

Location	HKEY_LOCAL_MACHINE\SOFTWARE\GalaxyInstallerFlags
Key	GalaxyInstallerFlags (standard)
Value	bIgnoreWindowsServicePack (optional)
Value Type (Windows only)	DWORD Value
Valid Range	0 or 1 (0 = disable, 1 = enable)
Default Value	0
Created In	Computers running Windows 2008 Server R2
Description	This registry key is used to skip the service pack check on Windows platforms. Set this key to 1 to bypass the Windows service pack checking during the installation of packages. When this key is disabled, this error message may be displayed: Windows Service Pack 1 is not installed. You must install Service Pack 1 or higher before setup can proceed.
Applies To	CommNet Server

ImportCSDB Utility

The ImportCSDB utility is not supported on a Windows 2008 R2 computer.