Alert Criteria

The following tables identify the types of available alerts within each category, the user capabilities needed for each alert, the entities the alert can be associated with, the types of criteria available, and a description.

Administrative

Alert Type Entity Criteria Description
CommCells Unreachable CommNet Server, CommCell Criteria can only be percentage or value based. Value of n can be a whole number or a percentage.
Detect when n or more CommCells are unreachable. The CommNet Server software detects that the specified number or percentage of selected CommCells are not reachable.
CommNet Database Disk Allocation CommNet Server Criteria can only be value based. Value of n can only be a whole number.
Detect when n MB of disk is used by the CommNet database. The CommNet Server software detects that the specified amount of disk space is being used by the CommNet database.
CommNet Database Backup Failure CommNet Server Criteria can only be value based. Value of n can only be a whole number.
Detect when n days since last successful CommNet database backup. The CommNet Server software detects that the specified number of days have passed since the last successful CommNet database backup.
Cell Synchronization Failure Over Time CommNet Server, CommCell, QSMCell Criteria can only be value based. Value of n can only be a whole number.
Detect when n or more cells have synchronization failure during the last n days. The CommNet Server software detects that the specified number of cells has had a synchronization failure during the last specified number of days.

Job Management

Alert Type Entity Criteria Description
Clients Not Protected Over Time CommNet Server, CommCell, Client Criteria can be percentage or value based. Value of n can be a whole number or a percentage.
Detect when n or more clients have not been protected during the last n days. The CommNet Server software detects that the specified number of clients' data has not been backed up during the last specified number of days.
Include Entities Without Schedules Include those entities that have no scheduled jobs.
Consecutive Job Failures
Client Based Entity: CommNet Server, CommCell, Client

Storage Policy Based Entity: CommNet Server, CommCell, Storage Policies

Criteria can only be value based. Value of n can only be a whole number.
Detect when n or more jobs have failed consecutively during the last n days. The CommNet Server software detects that the specified number of jobs have failed consecutively during the last specified number of days.
Job Failures Over Time CommNet Server, CommCell, Client, Cell-Client Group Criteria can be percentage or value based. Value of n can be a whole number or a percentage.
Detect when n or more jobs have failed during the last n hours. The CommNet Server software detects that the number of specified jobs have failed during the last specified number of hours.
Subclients Not Protected Over Time CommNet Server, CommCell, Client, Cell-Client Group Criteria can be percentage or value based. Value of n can be a whole number or a percentage.
Detect when n or more subclients have not been protected during the last n days. The CommNet Server software detects that the specified number of subclients' data has not been backed up during the last specified number of days.
Include Entities Without Schedules Include those entities that have no scheduled jobs.
Exclude Command Line Subclients Exclude those subclients created via command line.

Media Management

Alert Type Entity Criteria Description
Drives Offline* CommNet Server, CommCell, Library Criteria can be percentage or value based. Value of n can be a whole number or a percentage.
Detect when n or more drives are offline. The CommNet Server software detects that the specified number of drives are offline.
Libraries Offline CommNet Server, CommCell, Library Criteria can be percentage or value based. Value of n can be a whole number or a percentage.
Detect when n or more libraries are offline. The CommNet Server software detects that the specified number of libraries are offline.
MediaAgents Offline CommNet Server, CommCell, MediaAgent Criteria can be percentage or value based. Value of n can be a whole number or a percentage.
Detect when n or more MediaAgents are offline. The CommNet Server software detects that the specified number of MediaAgents are offline.

*The Drives Offline alert only supports the physical drive level.