Q-Factor

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The Q-Factor helps you to quickly measure the overall performance of the data protection operations that have occurred within the CommCells of the CommNet domain. This performance rating can let you know if data protection operations for CommCells, clients, applications, or subclients are within acceptable levels or not. Based on this rating, you can then determine if you need to take any corrective action such as modifying the retention policies, schedule patterns, or by fixing problems that may exist in the network or hardware.

The Q-Factor is calculated by taking the various short-term and long-term data protection coverage data into account as defined in the Q-Factor Setup dialog box. This dialog box includes such coverage data categories as the existence of full coverage, existence of any level of coverage, redundancy in coverage, and failure rate. From this dialog box, you can set a benchmark level called the Admissible Q-Factor. Once the Q-Factor is calculated, it is compared against this benchmark to determine if the CommCells, Clients, or applications are adequately covered. A Q-Factor above this benchmark reflects adequate data protection coverage; a Q-Factor below this benchmark reflects inadequate coverage.

The Q-Factor for any entity at a level higher than a subclient is computed by taking the average of the Q-Factors for all associated subclients. If the Q-Factor for a particular entity is below the benchmark level, then analyze all the subclients associated to determine if the problem is uniform across all subclients or a particular subclient.

Q-Factor averages can be viewed from the Client Q-Factor window and the Data Protection Q-Factor Report.