Agents - Recovery Director - How To

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Change Account for Executing Pre/Post Commands (Data Recovery)

Change Account for Restoring to Mapped/Shared Network Drives and Restricted Directories

Release License for Client, MediaAgent, Agent, or Enabler

Delete the Agent

View the Software Version


Change Account for Executing Pre/Post Commands (Data Recovery)

Required Capability: See Capabilities and Permitted Actions

To change a user account for executing pre/post commands for Data Recovery jobs:

  1. From the CommCell Browser, expand the tree to view the appropriate level icon for the affected agent. Then right-click the icon and click All Tasks from the short-cut menu.
  2. Click the appropriate Browse or Restore option. Then populate, select, and click as appropriate to access the Restore Options dialog box.
  3. From the Restore Options dialog box, click Advanced.
  4. From the Advanced Restore Options, click the Pre/Post tab.
  5. From the Pre/Post tab, select one of the account options in the Pre/Post Impersonation area. If you select Impersonate User, type the appropriate user name and password.
  6. Click OK to save the settings.

Change Account for Restoring to Mapped/Shared Network Drives and Restricted Directories

Required Capability: See Capabilities and Permitted Actions

To change a user account for restoring to mapped/shared network drives and restricted directories:

  1. From the CommCell Browser, expand the tree to view the desired level icon for the affected agent. Then right-click the icon and click All Tasks from the short-cut menu.
  2. Click the appropriate Browse or Restore option. Then populate, select, and click as appropriate to access the Restore Options (for All Selected Items) dialog box.
  3. From the Restore Options (for All Selected Items) dialog box, click Advanced.
  4. From the Advanced Restore Options dialog box, select Impersonate (Windows, NetWare) User. Then type the appropriate user name and password.
  5. Click OK to save the settings.

Release License for Client, MediaAgent, Agent, or Enabler

Required Capabilities: Capabilities and Permitted Actions

Administrative Management capability cannot be used to release the license from the MediaAgent level.

Before you Begin:

To release license for client, MediaAgent, agent, or enabler:

  1. In the CommCell Browser, right-click the name of the client, MediaAgent, agent, or enabler you want to release license, click All Tasks (if displayed), and select Release License.
  2. A popup warning message appears.

    Click OK to continue.

  3. Another popup message then appears.

    Click Yes to continue with the deconfiguration or No to abort.

  4. If releasing a license is unsuccessful, a number of popup messages appears. In some cases, the message requests that you take some corrective action. For example, the message might advise you to ensure that there are no jobs running on the agent. In such a case, click OK and take the appropriate action. Then repeat the process.

If releasing a license is successful, the tree element is dimmed and available for deletion.


Delete the Agent

Before You Begin

You can perform agent operations as long as the agent is installed and appears enabled in the CommCell Browser. However, if you have no need to run jobs on the agent data of a client computer, you may want to delete the agent that resides on that computer. Once you have uninstalled or DeConfigured the agent, the corresponding icon in the CommCell Browser is grayed out. While this icon exists, you can recover data from the agent to another client. If you delete this icon, all of the agent's data is irretrievably lost.

NOTES

Deleting the agent is a two-phase process.

Required Capability: See Capabilities and Permitted Actions

To delete an agent:

  1. From the CommCell Browser, right-click the icon of the agent that you want to delete, and then click Delete. (The agent software must first have been uninstalled/DeConfigured or the delete option on the shortcut menu will not appear.)
  2. A warning message prompts you with the following: This operation will permanently delete the data backed up from this level and it cannot be restored. Click Ok to continue with the deletion operation. (Clicking No will abort the operation.)
  3. From the Confirmation Text dialog box, enter the confirmation text string, erase and reuse media. Click Ok. The agent icon and the data that corresponds to the selected agent will be deleted. Consequently, you will not be able to browse or recover this data.

View the Software Version

To view the Software Version:

  1. From the CommCell Browser, click the CommServe, Client, Agent, MediaAgent, or Enabler for which you wish to view the version, and then click Properties.
  2. Click the Version tab.

    The component version and post release service pack, additional updates and missing updates are displayed.