You can upgrade your CommServe to the current version in the BullCalypso cloud
network to view the following:
Available and used License capacity
Look and feel of the new version of the software
You need to send the CommServe database dump file to the cloud network, after
processing an e-mail is sent out to you with information about the number of
clients, MediaAgents, successful jobs, etc. retrieved from the CommServe
database dump file.
Pre-requisites
Verify and ensure that all components in the CommCell are at version 7.0.0
or above.
1.
Log on to the CommServe computer as a local Administrator
or as a member of the local Administrators group on that computer.
2.
Stop all Services on the CommServe computer.
To stop services:
Click the Start button on the Windows task bar and then
click All Programs.
Navigate to bull | Calypso
and click Service
Control Manager.
Select All Services in Services.
Click Stop to stop all services
3.
Perform the following steps to back up the CommServe database and create a dump file:
In the Microsoft SQL Server Management Studio, navigate to
Server Instance | Database | CommServ.
Right-click the CommServ database, select Tasks and
then click Backup. The Back Up Database dialog box appears.
In the Database, verify the database name.
In the Backup type, select Full.
In the BackupComponent, select Database option.
Accept the default backup set name in the Name, or you can
enter a different name for the backup set.
Specify when the Backup set will expire. By default After
is selected with value 0.
In the Destination area select Disk option. To select
the path, click Add. The selected path will be displayed in the
Backup to list.
To remove backup destination, select the destination path and click
Remove.
Select Database Verification and Upgrade and enter the
required details in the form provided:
Click Add files to upload to upload the CommServe database dump
file created using the steps above.
What Happens Next
1.
Once you have submitted the dump file using the cloud network, you will
receive an e-mail for the completion status of Cloud Database Upgrade
for your customer.
2.
The e-mail will include the following after retrieving information from
your CommServe database:
Initial statistical data like Number of clients, MediaAgents,
Total Jobs, Successful Jobs, etc.
Total License Capacity required in TB (depending on product
features and pattern of usage)
Report attachment containing statistical data and license
capacity in html format
Virtual Machine setup if you need to generate more reports