Web Administration

Overview

The CommCell Console software provides several configuration options for web administration. These options provide the facility to:

• Access the CommCell Console as a remote web-based application.
• Launch a downloaded copy of Books Online from the CommCell Console's icon.

The following sections describe the various web administration options available, as well as the requirements for each configuration.

Configuring IIS for Windows Server 2008

Use the following steps to configure the server features and roles needed to enable IIS on a Windows Server 2008 computer:

1. Click the Start button, and then click Server Manager from the menu
2. In left pane of the Server Manager window, right-click Roles, and then click Add roles.
3. In the Add Roles Wizard window, click Next.
4. Select the Web Server (IIS) check box, and then click Next.
5. An overview of the Web Server role is provided. Click Next.
6. On the Role Services page, the following check boxes are automatically selected under Common HTTP Features:
   • Static Content
   • Default Document
   • Directory Browsing
   • HTTP Errors

   Ensure to select the HTTP Redirection check box.

7. Under Application Development, select the following check boxes:
   • ASP.NET
   • ASP
   • CGI

   If you are prompted to add required role services, click Add Required Role Services.

8. Under Security, select the Basic Authentication and Windows Authentication check boxes.
9. Under Management Tools, select the IIS 6 Management Capability check box. This will include the following role services:
   • IIS 6 Metabase Compatibility
   • IIS 6 WMI Compatibility
   • IIS 6 Scripting Tools
   • IIS 6 Management Console
10. Click Next to proceed to the confirmation page, and then click Install.

    Once the installation completes, click Close.

Configuring Web Administration

The stand-alone CommCell Console software installation provides an option to configure the CommCell Console for web administration provided IIS is  installed and running on the computer. When configured, the CommCell Console can be automatically accessed as a remote web-based application from any computer capable of communicating with the CommServe computer.

If the computer on which the stand-alone CommCell Console software is installed does not have IIS installed or was not configured for web administration during installation, you can configure web administration at a later time. This configuration can be performed on either:

• the original computer on which the stand-alone version of the CommCell Console software was installed.
• an alternate computer that is capable of communicating with the CommServe computer.

Note that the computer must have a Java-enabled web browser with the correct version of JRE installed. See System Requirements - CommCell Console as a Remote Web-Based Application for more information.

The following sections describe each option in detail.

Configuring the CommServe Computer

If the CommServe computer did not have IIS installed during installation of the stand-alone CommCell Console, the CommServe computer can be configured for web administration at a later time. Once configured, the CommCell Console can then be run as a remote web-based application using the CommServe as the required IIS source.

Before you Begin:

• This procedure is not required if the CommServe computer was configured for web administration during the software installation.

To configure the CommServe Computer for web administration:

1. Logon to the CommServe computer as an Administrator or a member of the Administrator's group.
2. Install the stand-alone CommCell Console software on the CommServe computer.

   If IIS is already installed and running during the CommCell Console software installation, then the software installation will provide the necessary options to configure web administration. The web configuration process will be complete once the software installation completes.

The CommServe computer is now configured for web administration.

Configuring an Alternate Computer

If it is not desirable to use the CommServe computer as the IIS source for web administration, an alternate computer capable of communicating with the CommServe computer can be used instead. Once configured, the CommCell Console can be run as a remote web-based application using the alternate computer as the required IIS source.

For example, a CommServe computer named green does not have IIS installed. However, another computer in the network named blue does have IIS installed and the IIS services are running. The CommCell Console can then be configured to run as a remote web-based application using blue as the required IIS source. Once blue is configured, the CommCell Console can be accessed as a remote web-based application by typing the following in the web browser:

http://blue/<commcell_console_web_alias_name>

To configure the CommCell Console as a remote web-based application on a computer other than the CommServe computer, the following requirements must be met:

• The alternate computer must have IIS and the stand-alone CommCell Console software installed and running.
• The CommCell Console must be configured to use the alternate computer's IIS.

Before you Begin:

• This procedure is not required if the CommServe computer was configured for web administration during the software installation.

To configure the CommServe Computer for web administration:

1. Logon to the computer as an Administrator or a member of the Administrator's group.
2. Install the stand-alone CommCell Console software on the alternate computer.

   If IIS is already installed and running during the CommCell Console software installation, then the software installation will provide the necessary options to configure web administration. The web configuration process will be complete once the software installation completes.

The alternate computer is now configured for web administration.

Configuring the CommCell Console to Launch Books Online

By default, the CommCell Console's button is configured to launch Books Online directly from the documentation web site. However, it may be necessary to access Books Online from the CommCell Console without an available internet connection. This can be achieved by downloading Books Online onto a local computer and configuring the button to launch Books Online from the downloaded copy. (See Download Books Online for more information on downloading Books Online).

The CommCell Console can be configured to launch Books Online from one of two places:

• a shared network location
• a locally hosted intranet site

Before you Begin:

• If you are configuring the CommCell Console to launch Books Online from an intranet site, the computer hosting the intranet site must have Internet Information Service (IIS) installed and enabled.
• Refer to Accessing Books Online for additional information on the available options for accessing Books Online.

To configure the CommCell Console to launch Books Online:

1. From the Tools menu in the CommCell Console, click Control Panel.
2. From the Control Panel window, click E-Mail & IIS Configuration.
3. Click the IIS Server tab.
4. Click the Use Alternate URL for Online Help checkbox.
5. Type the desired path to the locally hosted version of Books Online to be launched from the CommCell Console.
   • If Books Online is downloaded to a local or shared drive, the path should be entered as follows:

     <location_of_downloaded_version_of_books_online>\bull\<software_version>\books_online_1\default.htm

   • If Books Online is downloaded and hosted on an intranet site, the path should be entered as follows:

     http://<iis_server_name>/bull/<software_version>/books_online_1/default.htm

6. Click OK to save the information.
7. Restart the CommCell Console.

Configuring Reports for Web Administration

To configure reports for web administration:

1. From the Tools menu in the CommCell Console, click Control Panel.
2. From the Control Panel window, click E-Mail & IIS Configuration.
3. Click the IIS Server tab.
4. Click the Use Alternate IIS Server for Reports checkbox.
5. Type the name of the computer that has the Internet Information Service (IIS) installed.
6. Type the desired web alias in the Alias box, if it is different from the one displayed.
7. Type the non-default port number, if the default port is not suitable for your environment. Depending on the protocol, enter the port number accordingly. Refer to the following:

   HTTP: The default is port 80. If using this protocol, and a different port number is required: Select this option, and type a different port number.

   HTTPS: The default is port 443. If using this protocol, and a different port number is required: Select this option, and type a different port number.
8. Type the installation path in the Software Installation Path on IIS Server box or click the Browse button to select the path.
9. Click the Change button to add a login and password to access the IIS Server.
10. Click OK to save the information.

Configure an Alternate Computer for Launching Stand-Alone Add-Ins

Before you Begin:

• The alternate computer must have the CommCell Console installed and configured for web administration, as well as Internet Information Service (IIS) installed and enabled.
• This procedure can be used for launching the Outlook and Lotus Notes Add-Ins.

To configure an alternate computer for Add-In Java updates:

1. From the Tools menu in the CommCell Console, click Control Panel.
2. From the Control Panel window, click E-Mail & IIS Configuration.
3. Click the IIS Server tab.
4. Click the Use Alternate IIS Web URL for Add-in checkbox.
5. Type the path to the alternate computer's web alias. The path should be entered as follows:

   http://<alternate_computer_iis_server_name>/<web_alias>

   The alternate computer specified in the Use Alternate IIS Web URL for Add-in field will also be used as the source for obtaining Java updates for Outlook and Lotus Notes Add-In clients.

6. Click OK to save the information.

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