About | Example |
Customizations That You Can Perform With This Report
Troubleshooting Error Codes in the Report
The CommCell Readiness Report displays information about the condition of your CommCell and can serve as a tool to warn you about potential problems that might affect your operations before the problems occur. Note that this report also includes information for SRM Servers and SRM Agents.
You can use the CommCell Readiness Report to review information about the overall status of the network and resources for the CommCell. This report is useful if you need to:
This report presents the data in the following sections:
Sections | Description |
Summary |
This table provides information about entities located within the
CommCell. Information displayed in the table includes:
|
Disk Library Space Requirements Summary |
This table provides information about the disk library space. Information
displayed in the table includes:
|
Tape Library Space Requirements Summary |
This table provides information about the tape library space. Information
displayed in the table includes:
|
Client |
This table provides information about each client in the CommCell. Note that
clients with Exchange DAG Server are not supported. Information displayed in the table includes:
|
Media Agents |
This table provides information about each MediaAgent in the CommCell.
Information displayed in the table includes:
|
Replication set Readiness |
This table provides information about the replication set that is associated
with the selected client. Information displayed in the table includes:
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You can further customize the report by using the tabs that are available in the Report Selection dialog box. The following table describes the available report options for this report.
Options | Description |
General |
On this tab, you can set the report to include information about the
readiness of clients and MediaAgents in the CommCell.
You must
select at least one option from either the Clients or MediaAgents
section in order to run the report. You can include the following
information in the report:
|
Client |
You can set the report to display information for all computers from the CommCell or select individual clients with the Modify option. You can set the report to include all agent types in the CommCell, or select individual agent types with the Modify option. |
MediaAgent |
You can set the report to display information for all MediaAgents in the CommCell, or select individual MediaAgents. |
Output |
You can set the report output to appear in one of several formats and save it to a variety of locations. Set any of the following options:
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The following table describes additional operations that you can perform with the reports feature:
Option | Description | Related topics |
Saving the Report Output |
You can save the report output to a specified location.
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Saving a Report as a Template |
You can save the report settings as a template in the CommCell Console, and then run the report at any time.
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Generating a Report from a Template |
You can generate a report from a template at any time.
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Modifying a Report Template |
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Cloning a Report Template |
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Deleting a Report Template |
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Setting a Report Alert |
This option allows users or user groups to get an automatic notification when a report
is created. If the report output consists of multiple text files, they are
compressed into a CAB file and sent as an attachment. Text output that consists
of a single file is sent according to your settings. Follow the steps given below to set up the criteria to raise notifications/alerts:
|
Refer to Alerts. |
Saving a Report as a Script |
The Command Line Interface allows you to generate reports from the command line. The commands can be executed from the command line or can be integrated into scripts. You can generate command line scripts for specific operations in the CommCell Console by using the Save As Script option. To create an XML script that generates a report:
|
Refer to Command Line Interface. |
The following error codes are included in the report. The following table lists the recommended actions if these error codes are received:
Error Code | Action to be Taken |
Ready. | No action is required. |
Source could not start the command. | Check the network settings on the source computer. |
Destination could not start the command. | Check the network settings on the destination computer. |
CommServe could not resolve the client name. | Check the DNS settings for the client computer and make sure that you can ping the client from the CommServe. |
Source could not resolve the destination. | Check the connectivity between the source and destination computers in this message and make sure that you can pick these computers from one another. |
Destination could not resolve the source. | Check the connectivity between the source and destination computers in this message and make sure that you can pick these computers from one another. |
Services on destination are down. | Make sure that the necessary services are up and running on the destination client computer. |
Services on source are down. | Make sure that the necessary services are up and running on the source client computer. |
Connect failed. | Check the connectivity between the source and destination computers in this message and make sure that you can ping these computers from one another. |
Connect timed out. | Check the connectivity between the source and destination computers in this message and make sure that you can ping these computers from one another. |
JobResult Folder has low capacity. | Increase capacity or change value of nJOBRESULTS_MIN registry key. |
Base Folder has low capacity. | Increase capacity or change value of nGALAXY_MIN registry key. |
Temp Folder has low capacity. | Increase capacity or change value of nGALAXYTEMP_MIN registry key. |
iDataAgent Folder has low capacity. | Increase capacity or change value of nIDA_MIN registry key. |
Authentication failed. | Make sure that the client password in the Database matches with one another in the client registry. |
Firewall connect failed. Source client <n> is not listed in the firewall config file. | Make sure that the firewall config file is correct and check if this client is listed in the file. |
Internal error occurred. Please retry the operation. | An internal error has occurred. Please try this operation. If this continues to happen, contact your software provider. |
MediaAgent <n> is offline. | Make sure that the necessary services are running, the MediaAgent is enabled, and the MediaAgent is reachable from both the CommServe and the clients. |
Library <n> is offline. | Make sure that the library is turned on, is enabled, and the hardware is functioning properly. |
Library Controller for the library <n> is offline. | Make sure that the library controller MediaAgent is up and running. |
Drive pool <n> is offline | Make sure that the drive pool is enabled and all the drives in this drive pool are functional. |
Stand alone media for the library is not ready. | Make sure that the media that is loaded into the standalone library is the correct media for the data protection operation that is scheduled for the evening. |
Media capacity is low or the mount path is below the watermark. | Make sure that there is enough spare media in the library or the mount path has enough free space for the data protection operation that is scheduled for the evening. |
This report requires the CommCell Readiness Check license.
The CommCell Readiness report is not supported for clients that are installed with: