Restore a Single GroupWise User Account and Mailbox

Single user accounts and mailboxes may be restored using ConsoleOne providing all subclients have been successfully backed up using the Novell GroupWise iDataAgent. The following procedures may be used to restore a single GroupWise user account and mailbox.

Before you Begin:

Review the general and agent-specific restore requirements accessed from Restore Backup Data prior to performing any restore operation.
Ensure all subclients have been successfully backed up using the Novell GroupWise iDataAgent.

Required Capability: See Capabilities and Permitted Actions

To restore a single GroupWise User Account:

From the CommCell Console, perform an out-of-place restore of the GroupWise domain to the GroupWise restore area.
(For step-by-step instructions on performing an out-of-place restore, see Restore Out-of-Place, Cross-Platform, or Cross-Application.)
From the Tools | GroupWise Utilities menu in ConsoleOne, select Recover Deleted Account and follow the on-screen prompts.
When prompted to select the domain database, navigate to the GroupWise restore area and select the appropriate domain database containing the user account you wish to recover.
ConsoleOne will display a message stating that the user account has been successfully recovered. The user account will be visible in ConsoleOne at the GroupWise System node as well as the Console View of the NDS tree.

To restore a single GroupWise Mailbox:

From the CommCell Console, perform an out-of-place restore of the GroupWise PostOffice to the GroupWise restore area.
(For step-by-step instructions on performing an out-of-place restore, see Restore Out-of-Place, Cross-Platform, or Cross-Application.)
From ConsoleOne, select the user account associated with the mailbox you wish to recover.
From the Tools | GroupWise Utilities menu in ConsoleOne, select Backup/Restore Mailbox and follow the on-screen prompts.
Stop and Start the Mail Transfer Agent and Post Office Agent prior to logging in to the restored user's account.

The ConsoleOne options described above are designed for ConsoleOne version 1.3.6.

If you are running another version of ConsoleOne, refer to the ConsoleOne documentation for step-by-step instructions on performing the ConsoleOne-specific functions outlined in these procedures.