You can browse and retrieve archived mail messages to a target mailbox.
Exchange Compliance Archiver will create a new folder in the target mailbox,
annotate and time-stamp it with the retrieval job reference and proceed to
deposit all the contents of the retrieval within this new folder. Ensure that the storage limits are disabled before retrieving mail messages.
Follow the steps given below to browse and retrieve archived mail messages to
a target mailbox:
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Compliance Archiver.
Right-click the subclient, point to All
Tasks and then click Browse.
Click OK.
Navigate to the
required folder in the left pane.
Select a message item from
the right pane.
Click Recover All Selected.
Select the target mailbox to which the message will be restored.
Use Find to search and locate messages from an archived mailbox. Find is
available from a subclient, or by right-clicking a mailbox or
message from a Browse and Recover operation.
When entering criteria, note that up to 24
characters are supported for Sender and Recipient entries.
Similarly, up to 42 characters are supported for Subject entries.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Compliance Archiver.
Right-click the subclient, point to All
Tasks and then click Find.
Type the Subject name of the message to narrow the search
by a specific subject line containing the specified text string or
wildcard pattern. You can search for partial words without the need
for wildcard characters at the beginning and/or end of the search
string.
These wildcards, or a combination of these
wildcards, are supported in the Subject field:
* for any number of
characters e.g., Accounting*.
? for any one character
e.g., user_group?.
[] for a range of characters
e.g., [a-k]Lee.
[!] for a negation of a
range of characters e.g., [!a-k] Lee.
Click Search.
The messages that match the criteria are displayed in Search
Results.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Compliance Archiver.
Right-click the subclient, point to All
Tasks and then click Find.
In To, narrow the search by entering a specified user the
message was addressed to. When searching Public Folder data
using this field, keep in mind that only e-mails posted to
mail-enabled Public Folders will be searchable. If you wish to
search posts made to a Public Folder, use the Subject or
From fields instead.
Click Search.
The messages that match the criteria are displayed in Search
Results.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Compliance Archiver.
Right-click the subclient, point to All
Tasks and then click Find.
In Received Time, select an entry from the drop-down list
to narrow the search to messages received on the specified date or
within the specified date range according to date criteria (Any,
Today, Yesterday, This Week, This Month, This Year, Is, After,
Before, Between, Specific Date). Depending on your selection,
additional date range fields may appear below the Received Time
field.
Click Search.
The messages that match the criteria are displayed in Search
Results.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Compliance Archiver.
Right-click the subclient, point to All
Tasks and then click Find.
Click Advanced Options to expand and display the fields.
In Sample Every, specify the rate at which messages are
sampled to determine whether they match the search criteria. The
default value of 1 indicates that
every message will be sampled. Keep in mind that the order in which
messages are sampled is based on the order in which the messages
were backed up.
Click Search.
The messages that match the criteria are displayed in Search
Results.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Compliance Archiver.
Right-click the subclient, point to All
Tasks and then click Find.
Click Advanced Options to expand and display the fields.
In Backup Time, specify a time or time range (Latest
Cycle, After, Before, Between, Specific Date, Any, Today, Yesterday,
This week, This Month, This Year, or Relative) to narrow searches to
messages that were backed up within the time period specified.
Click Search.
The messages that match the criteria are displayed in Search
Results.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Compliance Archiver.
Right-click the subclient, point to All
Tasks and then click Find.
Enter search criteria (e.g., Subject, From, To, etc.) as
explained in the previous sections.
Click Search.
The messages that match the criteria are displayed in Search
Results.
Right-click a message and select Add to Selected List.
Click the Selected Items tab and the message will be displayed.
Moving items to the Selected List lets you
control the items you need to restore. You could narrow down the
list from the Search Results so that you are able to recover only
the items from the Selected List.
When you access Find as part of a Browse operation, keep in mind that the time range values are not pre-populated by any previously selected time range settings entered on the Browse Options or Advanced Browse Options dialog.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Compliance Archiver.
Right-click the subclient, point to All
Tasks and then click Find.
Right-click a mailbox or mailbox item (e.g.,
calendars, journals, etc.) and select Find.
Enter search criteria (e.g., Subject, From, To, etc.) as explained in
the next few sections.
Click Search.
The search results are displayed in the right pane.
You can optionally save the results, email, or print them.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Compliance Archiver.
Right-click the subclient, point to All
Tasks and then click Find.
Enter search criteria and click Search.
Right-click a message or a mailbox item from the search results and then select Restore.
Click To Mailbox.
In the Destination Client list, select the name of client
computer.
In cases where the mailbox alias name has
changed, it is strongly recommended to recover archived messages out-of-place
to the current mailbox alias name. Otherwise, attempting to recover
the data in-place to a mailbox alias that no longer exists will
cause the recover operation to fail.
By default, the Exchange Compliance Archiver iDataAgent
recovers data to the client computer from which it originated; this is referred
to as an in-place retrieval. You can also recover the archived data to another client
computer.
When you perform an out-of-place recovery, the recovered data assumes the
rights (i.e., permissions) of the parent directory.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Compliance Archiver.
Right-click the subclient, point to All
Tasks and then click Browse.
Click OK.
Select an archived folder, a message, or an archived folder item from the Client Browse window and click Recover All Selected.
In the Destination client list, select the client. The
source and destination clients must reside in the same CommCell
Console. The destination client must have the Exchange Compliance
Archiver iDataAgent
installed on it.
When performing a cross-application retrieval of Archived folders from a
newer version of Exchange Server to an older version, it follows the
same compatibility support provided by the Exchange Server, unless otherwise
noted.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Compliance Archiver.
Right-click the subclient, point to All
Tasks and then click Browse.
Click OK.
Select an archived folder, a message, or an archived folder item from the Client Browse window and click Recover All Selected.
In the Destination client list, select the client. The
source and destination clients must reside in the same CommCell
Console. The destination client must have the Exchange Compliance Archiver iDataAgent
installed on it.
The Restore By Jobs feature provides the facility to select a specific backup
job to be restored. This method of restoring data is considerably faster as it
reads continuously on the tape and retrieves the data and does not depend on the
indexing subsystem to get the seek offsets on the media.
This feature can be used in different scenarios such as the following:
To restore point-in-time data associated with a specific backup job,
such as full, incremental, differential, etc.
To restore CommServe DR data for the disaster recovery or for creating
a hot-site purposes.
To restore multiplexed data from the same client.
Consider the following when restoring by jobs:
Run a restore by jobs whenever you want to restore the entire contents
of the job.
Avoid running restores by jobs for jobs associated with the default
subclient. If you do this, the entire contents of the machine will be
restored. As such, this may cause problems (e.g., the machine might run out
of space) or produce undesirable results (e.g., you might end up restoring
operating system files or directories that you really do not want to
restore).
Avoid modifying the contents of any associated subclients since this may
result in the retrieval of older data.
Use the following steps to restore data by jobs.
From the CommCell Browser, right-click the level whose data you want to
browse, click View and then click the Backup History.
From the Backup History Filter window, select the filter options,
if any, that you want to apply and click OK.
From the Backup Job History window, right-click the backup job that need
to be restored and select Browse.
From the Browse Options
dialog box,
click OK to execute the browse using the Browse the Latest Data
option.
From the Browse window, select the instance node in the left pane
and then select the required data and logs in the right pane, and click the Recover All Selected button at the bottom of the
window.
Once you initiate the retrieval operation, a retrieval job is generated in the Job
Controller. Jobs can be managed in a number of ways. The following sections provide
information on the different job management options available:
Jobs that fail to complete successfully are automatically restarted based on
the job restartability configuration set in the Control Panel. Keep in mind that changes
made to this configuration will affect all
jobs in the entire CommCell.
To Configure the job restartability for a specific job, you can modify the
retry settings for the job. This will override the setting in the Control Panel. It is also possible to override the default CommServe configuration for individual
jobs by configuring retry settings when initiating the job. This configuration,
however, will apply only to the specific job.
Backup jobs for this Agent are resumed from the point-of-failure.
Configure Job Restartability at the CommServe Level
From the CommCell Browser, click Control Panel icon.
Select
Job Management.
Click Job Restarts tab and select a Job Type.
Select Restartable to make the job restartable.
Change the value for Max Restarts to change the maximum number of
times the Job Manager will try to restart a job.
Change the value for Restart Interval (Mins) to change the time
interval between attempts for the Job Manager to restart the job.
Click OK.
Configure Job Restartability for an Individual Job
From the CommCell Browser, navigate to Client Computers |
<Client> | Exchange Compliance Archiver | <ArchiveSet>.
Right-click the <Subclient> in the right pane and then click Browse Backup Data.
Click OK.
Select the data that you want to restore and click
Recover All Selected.
Click Advanced and select
the Job Retry tab
Select Enable Total Running Time and specify the maximum elapsed
time before a job can be restarted or killed
Select Kill Running Jobs
When Total Running Time Expires to kill the job after reaching the
maximum elapsed time.
Select Enable Number Of Retries and specify the number of
retries.
The following controls are available for running jobs in the Job Controller window:
Suspend
Temporarily stops a job. A suspended job is not
terminated; it can be restarted at a later time.
Resume
Resumes a job and returns the
status to Waiting, Pending, Queued, or Running. The status depends on
the availability of resources, the state of the Operation Windows, or
the Activity Control setting.
Kill
Terminates a job.
Suspending a Job
From the Job Controller of the CommCell Console, right-click the job and
select Suspend.
The job status may change to Suspend Pending
for a few moments while the operation completes. The job status then changes
to Suspended.
Resuming a Job
From the Job Controller of the CommCell Console, right-click the job and
select Resume.
As the Job Manager attempts to restart the job,
the job status changes to Waiting, Pending, or Running.
Killing a Job
From the Job Controller of the CommCell Console, right-click the job and
select Kill.
Click Yes when the confirmation prompt
appears if you are sure you want to kill the job. The job status may
change to Kill Pending for a few moments while the operation
completes. Once completed, the job status will change to Killed and
it will be removed from the Job Controller window after five minutes.
Several additional options are available to further refine your retrieval
operations. The following table describes these options, as well as the steps to
implement them.
Be sure to read the overview material referenced for each feature prior to using
them.
