Getting Started - Exchange Mailbox iDataAgent Restore

Perform a Restore

It is recommended that you perform a restore operation immediately after your first full backup to understand the process. The following section explains how to restore a single mailbox to a Personal Storage (PST) file that can be imported into Outlook.

1.
  • From the CommCell Console, navigate to Client Computers | <Client> | Exchange Mailbox.
  • Right-click the default backup set and then click All Tasks | Browse Backup Data.
2. Click OK.
3.
  • Expand the defaultBackupset and select the mailbox that you want to restore.
  • Click Recover All Selected.
4.
  • Click To PST File.
  • Select Local Drive.
  • Click Browse to locate the path.
5.
  • Select the path and click Add.
  • Close the window.
6. Append the path with the PST file name. Ensure to include the .pst file extension.
7.
  • Click the Job Initiation tab and select Immediate.
  • Click OK.
8. You can monitor the progress of the restore job from the Job Controller.
9. Once the restore job has completed, right-click the agent and click View | Restore History.
10. Click OK.
11. Right-click the job and do one of the following:
  • View Restore Items.

    You can view them as Successful, Failed, Skipped or All.

  • View Job Details.
  • View Paths.
  • View Events of the restore job.
  • View or send log files of the restore job.
  • Resubmit the job if the job is not too old.
12. In Windows Explorer, confirm the PST file was created.
13. Import the PST file into Outlook.
This step is based on Outlook 2010. The steps and screen may be different if you are using another version of Outlook.
  • Click File and then click Open.
  • Click Import.
  • Select Import from another program or file option and click Next.
  • Under File Type, select Outlook Data File (.pst) and click Next.
  • Click Browse and choose the .pst that was restored and click Next.
  • Choose to import the file to the current folder or choose another folder and click Finish.

    When Import items into the same folder is selected, the data from the imported file will be added to the same folder in Outlook if the folder matches. If the folder doesn't match in Outlook, it will be created.

14. View the imported folder in Outlook.

Congratulations -  You have successfully completed your first backup and restore.

If you want to further explore this Agent's features read the Advanced sections of this documentation.