Deconfiguration of Media Agent or Drive Pool may fail with error "Failure during delete operation on CS DB" if all drives of a drivepool were deconfigured separately earlier.
Storage policy copy may not be pointing to any datapath if its associated disk library was deconfigured.
Deconfiguration of Drive Pool of a tape library may fail with error "Failure during delete operation on CS DB".
Backup of certain views using Direct Database Access fails with error "View does not exist" or "List does not exist". Views failed with "View does not exist" will be skipped. Views failed with other error than "View does not exist" will be logged only if DWORD registry key bEnableViewBackupErrorReporting set to 1 and SPDocBackup_debuglevel set to 4.
Backup job using Direct Database Access fails as we hit a view which gets skipped as it is deleted.
Fix to handle empty value in sBindToInterface registry key.
Mount path may be offline if the base folder is set to the name "CV_MAGNETIC".
Event Manager Service on the CommServe may terminate unexpectedly while replacing a tape drive using Library & Drive Configuration Tool.
Event Manager Service on the CommServe may terminate unexpectedly while detecting NDMP devices using Library & Drive Configuration Tool with registry key DoFailoverDrivePool.
Fixing possible issue by update 12838: Optimizations to client services to improve CS CVD performance.
Oracle restore fails intermittently with semaphore id collision.
Installed on : Exchange Mailbox iDataAgent 2000, File System NDMP Restore Enabler, Exchange Mailbox iDataAgent 2003, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, File System iDataAgent for Windows, PrimaryCIForExchange, Data Archiver Agent for Exchange 2003, DataArchiver Agent for Exchange, MediaAgent
Content Indexing jobs are failing as the auxcopy.exe process is crashing on the media agent.
Restore of a message may fail when PR_INTERNET_REFERENCE property is large.
Fix for crash during Exchange Mailbox or Archiver backup when MAPI call fails.
Additional Instructions Set registry key _NLS_LANG registry key under OracleAgent section to use NLS_LANG with American language such as AMERICAN_AMERICA.UTF8
Installed on : MediaAgent2003, CommServe, Web Server, MediaAgentXP, File System iDataAgent for Windows, MediaAgentNT, VirtualServerAgent, MediaAgent
Skip the virtual machine swap file during revert operation.
Registry key support to override the proxy ESX server provided on the sub client for SnapProtect.
VMs with VMDKs that have the same name differing only by case will gracefully fail.
Registry key support to disable VM Quiesce while taking software snapshot.
Additional Instructions 2.In order to override the sub client proxy ESX server, please create following registry key from commcell console.
Right Click on Client Properties-> Registry Key Settings Tab-> Add the following:
Name :sProxyESX
Location :VirtualServer
Type :REG_SZ
Value :Esx server name or IP address
4.In order to disable VM Quiesce while taking software snapshot, please create following registry key from commcell console.
Right Click on Client Properties-> Registry Key Settings Tab-> Add the following:
Name :VwSkipQuiesceVM
Location :VirtualServer
Type :REG_DWORD
Value :1
If there are clients in an OSC Automatic install updates jobs in progress ( file copy or installupdate), waiting, pending, let it continue until JobManager terminates it after exceeding the maximum run time.
Installed on : CommServe Database, CommServe Database
Incremental backup jobs fail if create index and backup phases run on different Media Agent when using NAS library, even if the index cache is shared properly.
Resources are not allocated in a timely manner when there are a large number of mount paths that do not have resources.
Optimize resource reservation performance especially when there are large number of jobs initiated from schedule policies.
Restore may fail with JPR "Read operation cannot be completed as none of the resources available can be used" when selecting Media Agent and Drive Pool from Advance option tab of Restore job dialog.
Added commandline support for Exchange DB subclient.
GUI fix-Make subclient content case insensitive that was created by command line.
Enhanced instance and subclient commandline for multiprocessing.
Allow GUI to display the Sybase instance properties dialog when version number of the Sybase instance was not populated while creating instance.
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, ResourcePack, Web Server, Exchange Mailbox iDataAgent 2003, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, PrimaryCIForExchange, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, CommNetServer
Sometimes Media refresh job for NAS data fails with chunk mismatch error.
Enhanced instance and subclient commandline for multiprocessing.
Allow GUI to display the Sybase instance properties dialog when version number of the Sybase instance was not populated while creating instance.
The Job Summary Report may produce an error if specific agent types are selected and it is run from a saved script.
Added commandline support for Exchange DB subclient.
GUI fix-Make subclient content case insensitive that was created by command line.
Enhanced instance and subclient commandline for multiprocessing.
Allow GUI to display the Sybase instance properties dialog when version number of the Sybase instance was not populated while creating instance.
Installed on : SharePointDM, Exchange 2000 Database iDataAgent, ResourcePack, LotusNotesDM, File archiver driver, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, Outlook Add-In Client, Data Archiver Agent for Exchange 2003, Exchange 2003 Database iDataAgent
Recalls from Add-On Archiver being slower than Regular Archiver.
Evmgrs.log may contain assertion errors in the log file after performing a GRC merge.
Resubmitting a GRC job may fail.
Fix a GUI exception when viewing the mount path properties of a library which is currently disabled because no association was made during the GRC import
MediaManager may log errors after a migration
CCMManager.log may show xml errors in the log file.
GRC may capture client groups even if there are no associated clients
Skip capturing snap data for GRC
If when merging a client group the group already exists then the proper prefix was not being used
Capture may take a long time when a lot of backup data is present in the commcell.
Evmgrs.log may contain assertion errors in the log file after performing a GRC merge.
Resubmitting a GRC job may fail.
Fix a GUI exception when viewing the mount path properties of a library which is currently disabled because no association was made during the GRC import
MediaManager may log errors after a migration
CCMManager.log may show xml errors in the log file.
GRC may capture client groups even if there are no associated clients
Skip capturing snap data for GRC
If when merging a client group the group already exists then the proper prefix was not being used
Capture may take a long time when a lot of backup data is present in the commcell.
Evmgrs.log may contain assertion errors in the log file after performing a GRC merge.
Resubmitting a GRC job may fail.
Fix a GUI exception when viewing the mount path properties of a library which is currently disabled because no association was made during the GRC import
MediaManager may log errors after a migration
CCMManager.log may show xml errors in the log file.
GRC may capture client groups even if there are no associated clients
Skip capturing snap data for GRC
If when merging a client group the group already exists then the proper prefix was not being used
Capture may take a long time when a lot of backup data is present in the commcell.
For EMC Symmetrix TimeFinder/Clone, when one of the target devices is in Copied state, the Symmetrix Clone engine may fail attempting to try create operation
Revert operation for Symmetrix may take a long time to complete.
To allow log revert to happen on a registry sREVERTARCHIVELOG set to Y under OracleAgent
For EMC Symmetrix TimeFinder/Clone, instead of incremental sync, a full synchronization may happen for the subsequent clone operation
Enhancement to skip the unmap of snap/clone devices during unmount operation
Recover Store job options provided in the GUI may not be handled correctly.
Show deconfigured clients in the client selection panel of Commcell Migration export gui
Additional Instructions View De-Configured clients in CCM-Export GUI is controlled by GUI option
"control panel -> user preference -> Hide De-configured clients"
Native SQL compression option is not available for latest SQL version(SQL 2012 Denali)
GUI hangs on creating multiple instances for Informix Agent.
Enhancement to support job history for reports.
Additional Instructions To enable this feature create following registry key in commserve section(In commserv machine)
Name : JMReportCreateStats
Type : Dword
Value: 1
To disable this feature remove the registry key or set the value as zero
Media are being marked as Full although there is still space available on them for use with jobs initiated from schedule policy
Fix intermittent issue with Backup Monitor getting placed at the top left corner of the display on windows.
Fix for Laptop monitor to honor user credentials from RegisterMe process.
Fix truncated strings for Backup Monitor start button on Japanese and other languages.
Virtualize ME job stays in waiting state at 100% even though the job has completed successfully.
Virtualize ME job may fail if CS services are restarted and child restore job can get stuck sometimes without the master job.
Improves automatic scheduling of Install Updates where clients could be included in multiple Install Update jobs.
Fixes an issue where pending/failed clients would create a new job while the current one was running
Enhancement to support job history for reports.
Additional Instructions To enable this feature create following registry key in commserve section(In commserv machine)
Name : JMReportCreateStats
Type : Dword
Value: 1
To disable this feature remove the registry key or set the value as zero
Fix for Fastpass discovered jobs to have correct internal cycle/sequence numbers so that data aging after migration of such clients would work properly.
Enhancement of only one job preparing the software snap, and all other concurrent job reusing it
For SnapMining, whether to backup a Mailbox or not to be decided on Mailbox GUID rather than Mailbox DN
Fixed crash due to MAPI stream error.
Messages with file attachments whose names contain Unicode characters (Russian, Japanese, etc.) were backed up with spaces in the name instead.
Additional Instructions By default, snap mining jobs which will use the same set of snapshots as an already running job will wait for 15 minutes so the first job has a chance to prepare the snapshot. To change this timeout you can set the following key
Name: WAITTIME_PARALLEL_SNAPMINING
Location: \MSExchangeMBAgent or \MSExchangeMBDMAgent depending on the agent installed
Type: DWORD
Value: time in minutes to wait between attempts to prepare the snapshot for concurrently running snap mining jobs.
In extreme cases the initial snap may take too long to prepare if log replay takes many hours. By default the other snap mining jobs running parallel will wait up to 6 hours for that snap to be prepared before beginning the preparation on their own. . To change this timeout set the following key
Name: TIMEOUT_PREPARATION_PARALLEL_SNAPMINING
Location: \MSExchangeMBAgent or \MSExchangeMBDMAgent depending on the agent installed
Type: DWORD
Value: time in minutes to wait for the first job to finish preparation before each job will run preparation on its own.
Improves automatic scheduling of Install Updates where clients could be included in multiple Install Update jobs.
Fixes an issue where pending/failed clients would create a new job while the current one was running
Installed on : CommCell Console, Outlook Add-In Client, Web Server
Notes Archiver restore job goes pending even though all data is restored.
From the subclient-level browse window, if user select a parent folder for restore, entire archive-set content is restored.
Results of browse from outlook add-in may not be the same as seen from the Commcell console.
Browsing the back up data for the jobs with archive index phase failure may fail.
Support for multi streamed backupcopy jobs for Snap Protect for SQL and Exchange.
a. Monikers for well known folders were not expanded when parsing new content items, so were not properly affecting what was included as new content on incremental jobs.
b. Turbo jobs were improperly including new content.
Backup job may fail to backup locked files that reside in a mount point even if the option to use VSS is checked
IFind.exe crashes in non-full backups while processing failed items from previous jobs.
Additional Instructions For 5. The failures.cvf file is to be removed before starting a non-full job with this update.
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Web Server, Exchange Mailbox iDataAgent 2003, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
For a user, only clients that are associated with the user-group that user belongs to are visible under Client Computers, new Client Group dialog, new Schedule Policy dialog and new Alert dialog (from Control Panel).
Master user has full view capability, while a non-master user would have a slightly restricted view. He would only be able to see limited icons in the control panel. He would also not be able to access the Add/Remove software Config option from Install Software menu(from Tools tab too). CV_Restricted_View group functionality should not get affected.
AD group with Unicode characters, is not listed in external groups list while configuring for Name Server
GxGlobalparam and appmanager change that honors the value for all new 9.0 install for number of streams.
Viewing associated clients for a software cache takes a long time.
CVD runs out of memory during content indexing job if memory mode feeding is enabled
Additional Instructions In order to enable the use of new Push API to feed the data specify following registry key at "HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\\Machines\\ContentIndexingServer"
Name: UseNewApi
Type: DWORD
Value: 1
All destination Data for SDR Pair was Erased during Orphan File Handling when differencing option is OFF.
Additional Instructions This update NEEDS to be applied on source and destination machines.
If the update is applied only on the destination and not on the source, then orphaning will fail for the pairs with the following message.
"Not proceeding with orphan processing because an error was previously encountered during dirchange checksum comparison"
If the update is applied on source and not on destination, then the old style orphaning will still be honoured but the global parameter for the dirchange checksum in the GlobalParams on the CS DB will never be cleaned up.
Disable DBCC traceon for DR backup. It can be turned on through registry key "enableTraceOnForDR".
Additional Instructions Add dword registry key "enableTraceOnForDR" under
HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\\Database
set it to 1 to enable the trace, set it to 0 to disable.
Trace is disabled by default if the key does not exist.
Enabling the media management configuration parameter
'Wait for scheduler to update the next scheduled backup time before making an auxcopy job selection'
that will enable a fix for a selective aux-copy.
This has to be disabled only if product development team advises so.
Content Indexing may pick jobs from all subclients within Incremental Storage Policies and the user may not have the option to pick the subclients they want to content index if the association is via incremental storage policy.
Make displayed messages clearer when attempting to move an index cache while jobs are still running.
Allow adding a media agent to a network share profile when jobs are suspended.
Changing the index configuration from a local index cache to a network share and the other way round was not possible even if all jobs for a media agent were suspended. Now allow this.
When ever a media agent is associated with a index cache profile,we should not be allowed to make that a catalog server unless the association is removed.
We should not be allowed to promote or Demote any Media Agent to/from Index cache server when it is offline.
Jobs going to a tape library may fail with error "The SCSI device reported source element is empty" or "The SCSI device reported destination element is full."
Installation of any service pack after SP2b may fail to install Update 35472.
Installation of any service pack after SP2b may fail to install Update 35472.
After installing the Service Pack on the CommServe and CommNet Server, Update 35472 may be shown as an additional update in the CommServe version tab. This is a display issue and can be resolved by installing this update.
For a user, only clients that are associated with the user-group that user belongs to are visible under Client Computers, new Client Group dialog, new Schedule Policy dialog and new Alert dialog (from Control Panel).
Master user has full view capability, while a non-master user would have a slightly restricted view. He would only be able to see limited icons in the control panel. He would also not be able to access the Add/Remove software Config option from Install Software menu(from Tools tab too). CV_Restricted_View group functionality should not get affected.
For a user, only clients that are associated with the user-group that user belongs to are visible under Client Computers, new Client Group dialog, new Schedule Policy dialog and new Alert dialog (from Control Panel).
Master user has full view capability, while a non-master user would have a slightly restricted view. He would only be able to see limited icons in the control panel. He would also not be able to access the Add/Remove software Config option from Install Software menu(from Tools tab too). CV_Restricted_View group functionality should not get affected.
Snaprotect unmounts fail on windows with error
[Unable to assign LUN to initiator group.] OR [OS mount failed]
This happens if there are connection errors between the MediaAgent and the NetApp array.
The following message is seen in the CVMA.log while performing various operations on the array after the initial connection between the MediaAgent and the NetApp array has been established successfully.
Error returned:[10060][Can't connect to host (err=10060).
Throughput improvements for Snap backups using Symmetrix
VSA unmount operation may fail when it fails to find the vcenter details
Data path on a DeDuplication enabled copy cannot be deleted even if it contains no valid data.
Allow user to be able to opt out of creating a DR Storage policy or secondary copy when a new library is configured.
QScript.log may grow to a large size.
Additional Instructions For fix #2, run the following command to install the media management configuration parameter:
qoperation execscript -sn setConfigParam -si "MM_CONFIG_CREATE_DR_SP_FOR_NEW_LIBRARY" -si 1 -si "2023786394" -si 0 -si 1 -si 1 -si 1 -si "MM_CONFIG_SUBSYSTEM_MEDIAMANAGER" -si "Create disaster recovery storage policy or copy when new library is configure"
GUI waits for long time while changing storage policy in subclient properties.
Registerme.exe requires 32 Bit VCRedist installed on a 64 Bit machine for proper functionality. Added 32 Bit VCRedist dependency for 64 Bit FileSystem.
First-time automatic pull of FW configuration may take 12 hours after completion of the install thereby requiring manual intervention for users who may need to run backups sooner.
Not first-time automatic pulls may happen immediately after poweron, if laptop was off overnight
FW configuration may never get pulled if the first pull fails due to a comm. error, and laptop is shut down before 12 hours pass.
Media in library summary page shows incorrect number of foreign media.
Media in library summary page doesn't honor media in user defined Media Group for spare media count.
Exported Media summary page shows incorrect number of foreign media.
Aged Media count is incorrect in "Media in library summary page".
Media Groups summary page is incorrect.
Security fixes in commvault communication layer.
AD users and galaxy users who are part of restricted group would only have limited functionality on the Java Console.
Auxiliary copy job with 'Network Optimization' option enabled may fail with the error "[ERROR] Trying to send SDTBuffer more than 15MB".
Commserv Survey Enhancements
Support to download, execute and upload dynamic survey scripts along with the earlier Capacity License Usage survey.
Support to configure collection and upload frequency using GXGlobalParams table parameters 'CommservSurveyCollectionFreqHours' and 'CommservSurveyUploadFreqDays'
Disabling and Enabling Commserv Survey will download all the scripts and upload the survey result within specified hour.
Support to download, execute and upload dynamic survey scripts along with the earlier Capacity License Usage survey.
Support to configure collection and upload frequency using GXGlobalParams table parameters 'CommservSurveyCollectionFreqHours' and 'CommservSurveyUploadFreqDays'
Disabling and Enabling Commserv Survey will download all the scripts and upload the survey result within specified hour.
Fix Firewall Configuration Push when client belongs to multiple client groups.
Jobs going to a disk library that recently had a mountpath deconfigured, may fail with JPR "There is no active controller for this library".
Update Barcode operation from the library level may result in duplicate barcodes.
DeDup properties may not show the active store path.
Mediamanager service memory usage may increase when handling CommCell Migration related messages.
Mediamanager service may crash when handling messages for jobs going to a DeDup storage policy.
Application Manager Service might crash when WebConsole operations are done.
GRC - Capture Client group associations
GRC import may fail with error "Arithmetic overflow error for data type tinyint" when importing data from a lot of different commcells, especially when merges fail
CCMManager crashes while capturing schedules with debug level 5.
GRC - Gui login may occasionally fail
GRC - jobs on destination may not show proper age status when a lot of subclients are imported.
GRC - Capture job may take a long time on a larger commcell
GRC Merge may fail with error "Invalid object name 'Commserv_Merge..CCM_LibraryMapping'" when dump is taken from previous service pack (before sp4b).
GRC - Reduce dump sizes by not duplicating some data across dumps.
GRC - After GRC Migration, MediaManager may fill with errors on destination
GRC import may fail with error "Arithmetic overflow error for data type tinyint" when importing data from a lot of different commcells, especially when merges fail
CCMManager crashes while capturing schedules with debug level 5.
GRC - Gui login may occasionally fail
GRC - jobs on destination may not show proper age status when a lot of subclients are imported.
GRC - Capture job may take a long time on a larger commcell
GRC Merge may fail with error "Invalid object name 'Commserv_Merge..CCM_LibraryMapping'" when dump is taken from previous service pack (before sp4b).
GRC - Reduce dump sizes by not duplicating some data across dumps.
GRC - After GRC Migration, MediaManager may fill with errors on destination
In reports with Japanese locale there are some characters are shown with ‘?’ within a black diamond and some unrecognized font tag (e.g. E/font>) for PDF output
In Commcell Configuration report, we are showing the version and upgrade history as 9.0(build 84), it must be shown as 9.0 R2 for consistency reasons.
Job Schedule Interval Report might not show all clients when Agent Type is selected and Schedules are created with client level association.
Additional Instructions None
Jobs in Storage Policy Copies Report Does Not Show All Storage Policy / Copies Selected
Report changes for virtual server IDA backup jobs to show VM details in the report.
Installed on : CommServe, ResourcePack, Web Server, CommNetServer
Some qscripts may not print out all the informations generated.
Selective copies may select jobs in a time period that do not fit the selection criteria.
Additional Instructions This update will only prevent selection going forward - those jobs that already got selected for aux-copy should be manually marked 'Do Not Copy'
Data path on a DeDuplication enabled copy cannot be deleted even if it contains no valid data.
Allow user to be able to opt out of creating a DR Storage policy or secondary copy when a new library is configured.
QScript.log may grow to a large size.
Additional Instructions For fix #2, run the following command to install the media management configuration parameter:
qoperation execscript -sn setConfigParam -si "MM_CONFIG_CREATE_DR_SP_FOR_NEW_LIBRARY" -si 1 -si "2023786394" -si 0 -si 1 -si 1 -si 1 -si "MM_CONFIG_SUBSYSTEM_MEDIAMANAGER" -si "Create disaster recovery storage policy or copy when new library is configure"
SharePoint Document backup using Direct Database access fails with application error on default subclient.
SharePoint Document backup with direct database access option wrongly picking files into default 'Forms' folder from library names containing 'Forms'.
SharePoint Document backup with direct database access option for 2010 setups does not pick up full content and on backup browse for size of few files is shown empty.
SharePoint Document backup with direct database access option fails for subclient content which is distributed across different content databases having duplicate copies of site collection with same site IDs.
SharePoint Snap Mining backup fails with Application error when impersonation fails.
Selective copies may select jobs in a time period that do not fit the selection criteria.
Additional Instructions This update will only prevent selection going forward - those jobs that already got selected for aux-copy should be manually marked 'Do Not Copy'
Requests from mobile should be able to be redirected to webserver.
Tomcat log files do not age automatically.
Additional Instructions *** README ***
Please set the 'KeepLogsForNDays' value in configuration.properties file located under ‘SIMPANA_FOLDER\WebConsole\WEB-INF\classes’ with number of days to retain the tomcat log files.
If a value for 'KeepLogsForNDays' is not found in the configuration.properties file, all the log file except for the last 7 day will be deleted by default. So, it is recommended to set this value before installing this update to override the default log retention days.
VM Life cycle management webconsole shows user name root for windows templates,in case policy is associated with only one template.
From the Web Console, user is unable to open schedules for viewing or editing.
Deleting a Media Agent may fail with error "Failed to release license. (Failed to drop entries from MediaManager tables)" due to a dangling DeDup Store association.
Sealed SIDBs for SILO enabled copies are incorrectly being accessed - causing SIDB2_80 process on the Media Agent to crash.
CVD service may crash in case of multiple vcenters are configured for VM Life Cycle management
Some templates may not show up as guest OS version is empty.
VM registration will no longer fail on non-english locales if a VM is registered with the same name.
Snap backup will not crash during moving to tape phase when hardware version 3 vms are encountered.
On Restore Virtual Machine GUID is retained even if Unconditional overwrite is not selected.
Client changes for showing VMware VM details in job summary report.
Additional Instructions Simpana backup reports now list following details for each protected VM hosted on a ESX or vCenter.
MachineName, Backup Status, VM Size, Backup Start Time, Backup End Time, Hardware Version, Guest VM Operating System, Backup Type, Owners.
Backup reports listing protected VMS are now supported for Regular and Snapbackup.
Basic search from web server in previous version of product is inconsistent. With this update installed, basic search will only show results from content indexing engine that are of success state only.
Column headers of all grids such as search results, review set etc are not showing correct localized strings when viewing from non default language option from browser.
Preview pane displays no information while viewing an item with new pipeline changes
Added support to configure the time interval to print the performance counters for Content Indexing job
Additional Instructions To enable the performance counter create the following DWORD registry keys in MediaAgent and set the values in seconds:
AuxCopyCountersLogInterval
nEXMBCICountersLogInterval
Location: HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\InstanceXXX\MediaAgent
Installed on : Exchange Mailbox iDataAgent 2000, Exchange Mailbox iDataAgent 2003, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, File System iDataAgent for Windows, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
Reduces the number of MAPI calls for Exchange Mailbox backups to improve performance.
Exchange Mailbox restore skip or unconditional overwrite option not working.
Additional Instructions By default all optimizations are enabled. To disable this create "optimizeBackup" (DWORD) under agent specific section and set it to zero.
Documentum discovery fails if multiple java versions are present under Documentum Shared directory.
Skip Documentum File Report job using registry key.
Additional Instructions 1) Set sDOCUMENTUM_JAVA_HOME to point to JAVA HOME path as string. (parent directory of bin folder)
2) Set sSKIPFILEREPORT to Yes under DocumentumAgent to skip File Report generation during backup.
Enhancement to throttle the number of Oracle Data Protection jobs at client level.
Virtual Machine Provisioning job does not show progress.
Oracle command line backups may fail intermittently at the start of the backup
Additional Instructions For Fix 1, Please follow the following instructions to enable/disable job throttling.
***** To enable\disable the whole feature *****
The throttling feature has to be enabled by enabling the Global parameter option.
Use the script SetKeyIntoGlobalParamTbl to set the option in DB as shown below.
To enable :
qoperation execscript -sn SetKeyIntoGlobalParamTbl.sql -si ThrottleJobsFeature -si y -si 1
To Disable :
qoperation execscript -sn SetKeyIntoGlobalParamTbl.sql -si ThrottleJobsFeature -si n
***** To enable\disable the client level option *****
To enable the option to limit running jobs for myclient:
qoperation execscript -sn SetLimitRunningJobs.sql -si 'myclient' -si 'LimitJobs' -si 1
To disable the option to limit running jobs for myclient:
qoperation execscript -sn SetLimitRunningJobs.sql -si 'myclient' -si 'LimitJobs' -si 0
To set the maximum data job count as 5 for myclient:
qoperation execscript -sn SetLimitRunningJobs.sql -si 'myclient' -si 'DataCount' -si 5
To set the maximum log job count as 3 for myclient:
qoperation execscript -sn SetLimitRunningJobs.sql -si 'myclient' -si 'LogCount' -si 3
To enable the option to exclude immediate jobs for myclient:
qoperation execscript -sn SetLimitRunningJobs.sql -si 'myclient' -si 'Exclude' -si 1
To disable the option to exclude immediate jobs for myclient:
qoperation execscript -sn SetLimitRunningJobs.sql -si 'myclient' -si 'Exclude' -si 0
To view current settings for myclient:
qoperation execscript -sn SetLimitRunningJobs.sql -si 'myclient' -si 'View'
Installed on : CommServe Database, CommServe Database
Enhancement to throttle the number of Oracle Data Protection jobs at client level.
Virtual Machine Provisioning job does not show progress.
Oracle command line backups may fail intermittently at the start of the backup
Additional Instructions For Fix 1, Please follow the following instructions to enable/disable job throttling.
***** To enable\disable the whole feature *****
The throttling feature has to be enabled by enabling the Global parameter option.
Use the script SetKeyIntoGlobalParamTbl to set the option in DB as shown below.
To enable :
qoperation execscript -sn SetKeyIntoGlobalParamTbl.sql -si ThrottleJobsFeature -si y -si 1
To Disable :
qoperation execscript -sn SetKeyIntoGlobalParamTbl.sql -si ThrottleJobsFeature -si n
***** To enable\disable the client level option *****
To enable the option to limit running jobs for myclient:
qoperation execscript -sn SetLimitRunningJobs.sql -si 'myclient' -si 'LimitJobs' -si 1
To disable the option to limit running jobs for myclient:
qoperation execscript -sn SetLimitRunningJobs.sql -si 'myclient' -si 'LimitJobs' -si 0
To set the maximum data job count as 5 for myclient:
qoperation execscript -sn SetLimitRunningJobs.sql -si 'myclient' -si 'DataCount' -si 5
To set the maximum log job count as 3 for myclient:
qoperation execscript -sn SetLimitRunningJobs.sql -si 'myclient' -si 'LogCount' -si 3
To enable the option to exclude immediate jobs for myclient:
qoperation execscript -sn SetLimitRunningJobs.sql -si 'myclient' -si 'Exclude' -si 1
To disable the option to exclude immediate jobs for myclient:
qoperation execscript -sn SetLimitRunningJobs.sql -si 'myclient' -si 'Exclude' -si 0
To view current settings for myclient:
qoperation execscript -sn SetLimitRunningJobs.sql -si 'myclient' -si 'View'
Installed on : SharePointDM, Exchange 2000 Database iDataAgent, ResourcePack, LotusNotesDM, File archiver driver, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, Outlook Add-In Client, Data Archiver Agent for Exchange 2003, Exchange 2003 Database iDataAgent
Failure to recall files using long path name in archiver causes high CPU and server unresponsiveness
When a file is reaching 250+ characters long and is recalled, the copy of the stub to the gxhsmcache folder prior to the recall fails with error 3 and causes high CPU, and eventually users cannot access shared folders.
Backup jobs are not copied for a de-dupe copy during Auxilliary copy job whose source is a synchronous copy or synchronous copy that was promoted as primary copy with no multiplexing.
On de-dupe copy, jobs show up as to be copied but when AuxCopy job is run on such a copy, job completes without copying any data.
Installed on : CommServe, SRMServer, SRMNASAgent, SRMFileSystemAgent, File Archiver for Windows Agent, File archiver driver, MediaAgent
SRM NAS Data collection may fail in case there exists large number of shares
Additional Instructions Create a registry DWORD nNASREDUCEXML under SRM key and set value to 1 before running the data collection on the NAS Proxy agent
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Exchange Mailbox iDataAgent 2003, Web Server, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
Reconfigure agent request is skipped if that is the only agent installed.
Installed on : CommServe Database, CommServe Database
Capacity usage based licensing was counting only the largest instance in case of database agents with multiple instances.
Capacity usage based licensing should include online Full, offline Full, synthetic Full with incremental followed.
Help troubleshooting registry merge issues of a full system restore
Additional Instructions if the resulting merged restored system hive is needed for troubleshooting purposes, the file can be saved in the job folder by adding the following registry entry: "bCopyRestoredSystemHive", type DWORD, value 1. The entry goes under the FileSystemAgent key. The behavior is the following. If the registry entry is not present, no copy of such file will be made. If the registry entry is present and it values is different from zero then a copy of the merged restored system hive will be maded. The restore log file will show where the file is located, look for that line starts with "The restored system hive file has been copied to"
New schedule view [CommCellBkScheduleSummary] is added to display schedule job information.
Additional Instructions 1) The following can be used to get a list of schedules which missed last schedule time:
select * from CommCellBkScheduleSummary where DATEDIFF(MINUTE, schednextbackuptime, getdate()) > 10
2) The following can be used to get a list of schedules with some jobs missed
select * from CommCellBkScheduleSummary where lastScheduleFireTime is not NULL and jobsToRun > jobsFiredInLastRun
Note: This query may report some schedules with some jobs missed when new client/agent is installed or client/agent status is changed after the last schedule fire time. The result is more reliable when the query execution time is closer to the last schedule fire time.
3) The following can be used to get a list of schedules which have jobs skipped because of mismatched agent types
select * from CommCellBkScheduleSummary where mismatchedAppTypeCount > 0
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Exchange Mailbox iDataAgent 2003, Web Server, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
'Store Update Locally' location is being set back to default value upon completion of 'Install Software' job for UNIX clients.
GUI doesn't show some Linux clients with Simpana still running.
Don't audit registration for pseudo clients.
Don't keep XML request in DB for pseudo clients.
Client installation takes longer time than expected or might fail.
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Web Server, Exchange Mailbox iDataAgent 2003, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
Schedule Policy 'Start Date' Changed to Day After Schedule Pattern after Upgrade to v9 / SP4b
Provide the ability to run Simpana Qcommands directly from SQL native client tools.
Additional Instructions This utility can be registered in the Database using following query in SQL Management Studio:
DECLARE @i_FullDLLPath NVARCHAR(MAX)
SET @i_FullDLLPath = 'C:\Program Files\CommVault\Simpana\Base\DBCLR.DLL'--INPUT REQUERED. Enter dbclr.ll PATH. eg: C:\Program Files\CommVault\Simpana\Base\dbclr.dll
DECLARE @dbName nvarchar(255)
SET @dbName ='MyDataBase'--INPUT REQUERED. Give DATABASAE name where this procedure is needed.
DECLARE @o_retVal INTEGER;
DECLARE @sqlQuery NVARCHAR(MAX)
SET @sqlQuery = 'use ' + @dbName + CHAR(10)
SET @sqlQuery = @sqlQuery + 'IF EXISTS (SELECT * FROM sys.objects WHERE object_id = OBJECT_ID(N''[dbo].[cv_cmdshell]'') AND type IN (N''P'', N''PC'')) ' + CHAR(10)
SET @sqlQuery = @sqlQuery + ' DROP PROCEDURE [dbo].[cv_cmdshell]' + CHAR(10)
EXECUTE sp_executeSql @sqlQuery
SET @o_retVal = @@ERROR
IF @o_retVal <> 0 GOTO CX_EXIT
SET @sqlQuery = 'use ' + @dbName + CHAR(10)
SET @sqlQuery = @sqlQuery + 'IF NOT EXISTS (SELECT name FROM sys.assemblies asms WHERE asms.name = N''dbCLR'') ' + CHAR(10)
SET @sqlQuery = @sqlQuery + 'CREATE ASSEMBLY dbCLR FROM N''' + @i_FullDLLPath + ''' WITH PERMISSION_SET = UNSAFE ' + CHAR(10)
EXECUTE sp_executeSql @sqlQuery
SET @o_retVal = @@ERROR
IF @o_retVal <> 0 GOTO CX_EXIT
SET @sqlQuery = 'CREATE PROCEDURE [dbo].[cv_cmdshell] (@input NVARCHAR(MAX), @response NVARCHAR(MAX) OUTPUT) ' + CHAR(10)
SET @sqlQuery = @sqlQuery + 'WITH EXECUTE AS CALLER ' + CHAR(10)
SET @sqlQuery = @sqlQuery + 'AS ' + CHAR(10)
SET @sqlQuery = @sqlQuery + 'EXTERNAL NAME [dbCLR].[StoredProcedures].[cv_cmdshell] ' + CHAR(10)
set @sqlQuery = 'use ' + @dbName+ CHAR(10) + 'EXECUTE ('' '+ @sqlQuery +' '')'
EXECUTE sp_executeSql @sqlQuery
SET @o_retVal = @@ERROR
IF @o_retVal <> 0 GOTO CX_EXIT
CX_EXIT:
SELECT @o_retVal
This utility can be un-registered in the Database using following query in SQL Management Studio:
DECLARE @dbName nvarchar(255)
SET @dbName ='MyDataBase'--INPUT REQUERED. Give DATABASAE name where this procedure is needed.
DECLARE @dropAssembly int = 1 -- 1 = true , 0 = false
DECLARE @o_retVal INTEGER;
DECLARE @sqlQuery NVARCHAR(MAX)
SET @sqlQuery = 'use ' + @dbName + CHAR(10)
SET @sqlQuery = @sqlQuery + 'IF EXISTS (SELECT * FROM sys.objects WHERE object_id = OBJECT_ID(N''[dbo].[cv_cmdshell]'') AND type IN (N''P'', N''PC'')) ' + CHAR(10)
SET @sqlQuery = @sqlQuery + ' DROP PROCEDURE [dbo].[cv_cmdshell]' + CHAR(10)
EXECUTE sp_executeSql @sqlQuery
IF @dropAssembly = 1
BEGIN
set @sqlQuery = 'use ' + @dbName + CHAR(10)
SET @sqlQuery = @sqlQuery + 'IF EXISTS (SELECT name FROM sys.assemblies asms WHERE asms.name = N''dbCLR'') ' + CHAR(10)
SET @sqlQuery = @sqlQuery + ' DROP ASSEMBLY [dbCLR] ' + CHAR(10)
EXECUTE sp_executeSql @sqlQuery
END
CCM/GRC imports may fail with the following error: "Violation of PRIMARY KEY constraint" in case failed or killed jobs are imported that were previously already imported.
Installed on : CommServe, MediaAgent2003, Web Server, MediaAgentXP, File System iDataAgent for Windows, MediaAgentNT, VirtualServerAgent, MediaAgent
Errors downloading VMware VM log files are no longer counted towards the job completing with errors.
Hyper-V backup jobs will no longer complete with success when there are few missing/inaccessible VHD.
Fails to do backup copies for Windows 2008 R2 VMs. (VMSD read failure)
Corrects an issue where a VM's Distributed vSwitches settings are not restored when the restore is run from SnapProtect using an ESX proxy that does not have the same Distributed vSwitch as the destination ESX.
Additional Instructions none
Redhat AS5.4 VM fails to boot because of 'no bootable disk' failure after Xen restore.
OSC wasn't updating status of traditional jobs on workstation-enabled setups.
Do not populate Commserve database with update INI information from client
Install updates is failing with the low disk space when the client has only base package.
Baseline of clients is sometimes erratic
Files containing the names of the skipped files are not being deleted regularly.
Additional Instructions by default the directories will be cleaned after every two months from there modified time.
In order to test this in house and if we want to change the time period from 2 months specify following registry key at following location
"HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\CommVault Systems\Galaxy\\ContentIndexingServer"
Name: nCleanCIJobResultDirInterval
Tyep: DWORD
Value: number of minutes
Pushing update to Windows boxes may fail if partially transferred files are present on destination
Additional Instructions Add a few lines like "blacklist=client1,client2,client3" to [incoming] section of FwConfigLocal.txt to black list all connections from those clients at the port-forwarder level.
CVD process may exit ungracefully on Unix MediaAgents during Auxilliary Copy operation to Cloud targets.
CVD process may lock-up on Windows 2008 machines
"wrong cipher" errors may be observed in cvfwd.log on remote clients
Installer may crash trying to tear down tunnel connection to CS
Installed on : SRMNASAgent, SRMServer, File archiver driver, MediaAgent
After successful SRM Data Collection job for a Subclient, the charts and reports may fail to show data for that subclient.
SRM Discovery job might fail when the subclient content has unknown file extentions.
SRM NAS Report for NetApp filer -> 'File Systems Capacity History' may show incorrect data in 'total space' column.
Additional Instructions Future changes to the Total Space on the volume will be recorded correctly, The changes that are done prior to installing the update will still reflect the current total space.
SRM NAS Report for NetApp filer -> 'File Systems Capacity History' may show incorrect data in 'total space' column.
Additional Instructions Future changes to the Total Space on the volume will be recorded correctly, The changes that are done prior to installing the update will still reflect the current total space.
This patch contains optimization to reduce time taken to map snap to host. Another optimization is to check for cached array information during prepare, before fetching it from the DB.
Installed on : CommServe, CommNetBrowser, CommNetServer
Commnet Server service fails to start when there is a failure to get time zone information.
Additional Instructions In case issue is not resolved after applying this update, do the following
1. Create following Registry Keys and set Time Zones for the key 'sQNetTimeZone'
A. On CommNet Server machine
String key “sQNetTimeZone” under HKLM\Software\CommVault Systems\Galaxy\Instancexxx\CommNet
B. On CommServe machine
String key “sQNetTimeZone” under HKLM\Software\CommVault Systems\Galaxy\Instancexxx\CommServe
C. Set any English standard Time Zone Name value for the above created key on both CommServ and
CommNet machines
Eg: China Standard Time
Eg: India Standard Time
etc..
2. Restart Services
3. CommNet services should be up and running.
Installed on : Exchange Mailbox iDataAgent 2000, Exchange Mailbox iDataAgent 2003, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, File System iDataAgent for Windows, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
Exchange Mailbox restore skip or unconditional overwrite option not working.
Web search restore of Emails with Device Independent Bit map image as attachments are failing.
Web search restore of emails ingested from Exchange 2010 extracted PST ingestion have their recipients missing in the download.
Exchange MB restores ignore AD server tab entries during CSVDE exports
Emails that are restored to PST on Outlook 2010 machines have the subject information missing.
Non-English characters in Recipients are not restored properly while doing restore to Unicode PST
Enhancement to speed up Content Director policy job restore phase
Additional Instructions To enable multithreaded restore please specify following registry key at "HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\\CommServe" with value: 1
Name : EnableMultiThreadRestore
Type : DWORD
Value : 1
To Disable or switch back to old behavior please change value of above registry key to 0
'qmodify schedulepolicy' command now allow associations to any type of agents or agent group.
qlogout from 8.0 clients on a 9.0 commserver fails with database error
When the sting content for this alert is propagated to the "Failure Reason" section of the ROMS alert,
it does not copy the correct syntax of the alert as it appears in the logs.
CommNet Media Management Performance Report may show no activity.
Additional Instructions The report will show last 3 months history of "Usage time" after applying the update, It will show "Usage Time" correctly for the current period onwards.
Set the Oracle credentials for auto discovered instances.
Additional Instructions After Auto discover Oracle Instances on windows to provide the user credentials please use the following syntax:(t=Impersonate is for only windows clients)
1. For specific client
qoperation execscript -sn SetOracleCredentials.sql -si c=client1 -si t=Impersonate -p2 passwd -si domainname\username
2. To change for all the clients
qoperation execscript -sn SetOracleCredentials.sql -si allclients -si t=Impersonate -p2 passwd -si domainname\username
Inaddition above user can change database,catalog or RAC credentials also for both windows on unix clients.
to change database credentails:
qoperation execscript -sn SetOracleCredentials.sql -si allclients|c=client1 -si t=DB -p2 passwd -si cvadmin
to change catalog credentials:
qoperation execscript -sn SetOracleCredentials.sql -si allclients|c=client1 -si t=Catalog -p2 passwd -si cvadmin
To change RAC credentials:
qoperation execscript -sn SetOracleCredentials.sql -si allclients|c=client1 -si t=RAC -p2 passwd -si cvadmin
Installed on : Exchange Mailbox iDataAgent 2000, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, Exchange Mailbox iDataAgent 2003, PrimaryCIForExchange, Data Archiver Agent for Exchange 2003, DataArchiver Agent for Exchange
Offline archiving time out registry is not honored and the messages marked for offline archive are not getting converted to stubs.
ExchBackup crashes during restart of send index phase. This crash happens when ExchangeIndexFlag is left behind from last backup, which is happens when Send Index Phase is restarted.
Web Console VM Provisioning creation wizard enhancements.
Browsing the latest data from the DLO Web Console and the CommCell Console produce different results. Browsing from the CommCell Console shows a list of files, but browsing the same path from the DLO Web Console shows no files.
Installed on : Exchange Mailbox iDataAgent 2000, Exchange Mailbox iDataAgent 2003, OfflineMiningExDBEndUser, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
When doing restores from the offline mining tool, the emails with multiple attachments will only restore one of the attachments.
Installed on : CommServe, File System iDataAgent for Windows, Web Server
When searching by email or file filter such as From, To, Folder etc, if value is enclosed in double quotes, the search is not looking for exact matches.
Additional Instructions Related update form no. 12637 should be installed on corresponding web client.
Changing the index cache server profile to an index cache server profile where the media agent is not itself an index cache server may fail with the following error: "Unable to update index cache information."
Support for changing turning on the "Remove Duplicates" option by default via a configurable option
Additional Instructions Update 34189 available from SP2 onwards helps to adjust the remove duplicates search option after installing the update from this form. (NOTE: Because dmsetting values are cached on tomcat start up, commvault tomcat service on web search client needs to be restarted after following below instruction)
Run command from Base folder on web search server machine:
qlogin
This will ask for user name and password and once login successful, use below command:
qoperation execscript -dbn DM2 -c clientname -sn UpdateSettingValue -si 'DEFAULT_Remove_Duplicates_Search_Option' -si 'setting value'
clientname -- client name of the Webserver machine (note: use client name as shown in commcell console gui)
'setting value' -- 'True' - To remove duplicates from results, 'False' to allow duplicates from search results
When searching by email or file filter such as From, To, Folder etc, if value is enclosed in double quotes, the search is not looking for exact matches.
Additional Instructions Related update form no. 12672 should be installed on corresponding web server.
Enhancement to show only the requested domain in the login dialog
Additional Instructions Need to add two entries into DMSetting table as explained below to have a preferred domain shown in login dialog:
Run command from Base folder on web search server machine:
qlogin
This will ask for user name and password and once login successful, use below command:
1.qoperation execscript -dbn DM2 -c clientname -sn UpdateSettingValue -si 'HIDE_DOMAIN_LIST' -si 'setting value'
2.qoperation execscript -dbn DM2 -c clientname -sn UpdateSettingValue -si 'HIDE_DOMAIN_DROPDOWN' -si 'setting value'
clientname -- client name of the Webserver machine (note: use client name as shown in commcell console gui)
'setting value'(for 1st entry) – Name of Domain from name server registration (NETBIOS name) which is to be restricted in login dialog.
'setting value'(for 2nd entry) – 'true' or 'false' to show or hide the domain dropdown from login dialog.For example,if 'true' is inserted dropdown shall not show up.
Media retention end time displayed in GUI may not reflect the correct retention end time when the retention is determined by the manual retention set on the jobs.
In VM LifeCycle Policy Wizard, removed the ??? pattern in the VM Naming Pattern.
In VM LifeCycle Policy Wizard, removed the VMWare Tools version error message.
If registry key nUseVSSSoftwareProvider was manually created on a machine after the installation of Backup Exec System Recovery (BESR), it will now be preserved during upgrade.
Firewall configuration cannot be pushed to clients during push-installs. With this fix, firewall information can be added to xml file generated by save as script before performing push install on client.
Additional Instructions Run InstallSoftware from GUI.
Fill in all the required details for job and save it as script.
Add Firewall configuration in xml file InstallFlags tag as follows:
Run the saved script.
Firewall configuration cannot be pushed to clients during push-installs. With this fix, firewall information can be added to xml file generated by save as script before performing push install on client.
Additional Instructions Run InstallSoftware from GUI.
Fill in all the required details for job and save it as script.
Add Firewall configuration in xml file InstallFlags tag as follows:
Run the saved script.
Installed on : SRM Server Database, SRM Server Database
SRM NAS Agent may report incorrect volume sizes for Celerra.
Additional Instructions The filer capacity will be correct after applying the update. The history rows prior to installing the update will not be corrected.
Virtual server disk backups finish with status "Complete" even if the metadata collection has failed for at least one of the VMs.
In a virtual server disk backup, metadata collection is not being attempted on a logical volume of the Virtual Hard disk though if the metadata collection has failed on a previous volume in the same virtual hard disk
Additional Instructions Under the "VirtualServer" key, add the entry bCWEJobMDataFails (DWORD), value 1 to enable the disk backup job to finish with the status "Completed with errors" in the case where the metadata collection fails for one of the VMs
Installed on : CommServe, DB2 iDataAgent, Documentum
DB2 Restores empty log file when an error is encountered during logs restore from command line.
Prune logs from retrieve path based upon a registry key.
use sRETAINLOGSFORREPL registry key to set the retention.
DB2 log archiving fails when CommServe services are down.
DB2 logs backup from SBT can be skipped using registry key.
Additional Instructions For the log archiving failure issue,
1) enable firewall debug
set Firewall/.properties nCLNT_DEBUG to 10
2) enable cvsession debug.
set Session/.properties nDEBUGCVSESSION to 10.
3) Set registry key to skip logs backup from SBT.
Db2Agent/.properties sSKIPSBTLOGSBACKUP to Yes
Installed on : CommServe, SharePoint iDataAgent, SQL Server iDataAgent, SRMSQLAgent
Out-of-place restore with database rename from secondary copy fails for those databases that were backed up using snap.
SQL Services does not start after revert.
UBS on-demand subclient support.
Additional Instructions none
Unable to restore MS SQL filestream database - Intermittent failures.
Snap-Protect of multiple volumes using EMC CLARiiON Array may take more than 10 seconds to finish on Windows platform and may fail due to VSS timeout
Revert operation for EMC Clariion might fail when there are multiple volumes being reverted.
This update enables to do symapi db sync via a script provide by user. It can be enabled using a registry key. Please find the details of the registry key "SNAP_CLARIION_SYNC_SCRIPT_FILE" in the readme section.
Additional Instructions This registry key is only applicable to snapProtect backup using EMC clariion on Unix platform. Please find the details below.
Unix : /etc/CommVaultRegistry/Galaxy/Instance/MediaAgent/.properties
Key : MediAgent
Value : SNAP_CLARIION_SYNC_SCRIPT_FILE(optional)
Value Type : String
Valid Range : Not Applicable
Default Value : None. The absolute path to the file containing script must be set as the key value.
Created in : Client Computer
Description : This registry key enables to call a script to sync the symapi DB for EMC Clariion snapProtect. To enable this key, it must be set to file which contains the sync script.
Example :
Please provide the sync commad in file as following. Make sure to give absolute path of "symcfg" in the command.
/opt/emc/SYMCLI/bin/symcfg sync -clariion
Installed on : Exchange Mailbox iDataAgent 2000, Exchange 2000 Database iDataAgent, Exchange Mailbox iDataAgent 2003, Exchange Public Folder iDataAgent 2003, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange, Exchange Public Folder iDataAgent 2000, Exchange 2003 Database iDataAgent
ExArcMonitor may not release resources which could result in crash or unexpected behavior for other agents during backup and restore.
Installed on : SharePointDM, SRMSharePointAgent, SharePoint iDataAgent
SharePoint Document Backup using direct database access fails for Views with errors "View does not exist".
SharePoint Document Backup using direct database access doesn't update failure items.
SharePoint Document backup using direct database access fails to pick up content for a non-version document added under a sub-folder of a library using 'all versions' backup option.
SharePoint Document restore failed for document libraries under 'Lists' location.
Installed on : Exchange Mailbox iDataAgent 2000, Exchange Mailbox iDataAgent 2003, OfflineMiningExDBEndUser, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
Exchange Mailbox restore is crashing when skip or unconditional overwrite option selected.
When creating a PST with the offline mining tool against exchange 2010 database, you can not copy or move the message from pst to outlook mailbox.
Contacts was restored with offline mining tool as normal message for exchange 2010 database.
Additional Instructions Create the following registry key to skip name properties,
Key location: HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\Instancexxx\OfflineMiningExDBEndUser
Value name: SkipNamePropertyForE14
Value type: DWORD(32-bit)
Value: 1 - Skip name property; 0 - Don't skip name property.
Default value: 0
On a MA with catalog server configuration, Update index process does not go down when services are brought down causing failures during next job attempt.
Installed on : SharePointDM, ResourcePack, Exchange 2000 Database iDataAgent, LotusNotesDM, File archiver driver, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, Outlook Add-In Client, Data Archiver Agent for Exchange 2003, Exchange 2003 Database iDataAgent
Out of place recall failures are observed when there was no SYSTEM privileges on the folder/file that was archived. This is because of the mode with which the files are opened.
Add support for Open System Snap Vault restore. After a restore handle releasing of a relationship when the destination file server client name is an IP address.
There is discrepancy between the total number of skipped items shown in job reports and job results directory s skipped file.
There is discrepancy between the total number of indexed items shown in FAST or WebGUI and job reports
Content Indexing job running with multiple streams may fail when staging file option is enabled
If the admin node is moved to other index node. The search object (Which retrieves the total document count and also used to prune the documents) fails to initialize because we always use localhost.
Additional Instructions To enable pruning with original admin node specify following registry key at "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\CommVault Systems\Galaxy\\Machines\\ContentIndexingServer" on newly created admin node.
Name : ciNameService
Type : string
Value : corbaname:::
Name : ciInitNameService
Type : string
Value :
Mounting a snapshot from a Snapvault/Snapmirror copy fails with OC 5.0, with error
"Unable to find device(s) corresponding to clone(s). Possible reasons could be that 1) We are using FC/ISCSI and the FC/ISCSI connection between the host and the filer is not proper 2) The OS didn't find the device corresponding to the clone"
Firewall configuration cannot be pushed to clients during push-installs. With this fix, firewall information can be added to xml file generated by save as script before performing push install on client.
Additional Instructions Run InstallSoftware from GUI.
Fill in all the required details for job and save it as script.
Add Firewall configuration in xml file InstallFlags tag as follows:
Run the saved script.
Allow firewall configuration to be pushed to client from command line. But do not show firewall configuration in GUI.
Additional Instructions Run InstallSoftware from GUI.
Fill in all the required details for job and save it as script.
Add Firewall configuration in xml file InstallFlags tag as follows:
Run the saved script.
Installation of windows clients from Gui might fail .
Setting of firewall and network throttle at client/client group level checks for administrative capability at CS level than agent management at entity level
Require the ability to have "System State" only backup as content for the default subClient of windows SubClient Policy definitions.
Additional Instructions None.
Running Qmodify clientgroup qcommand results in "Connection to the Commserver terminated, Relogin required" error
Change version string from '9.0.0(BUILD84) to '9.0 R2'
qlogout audit trail displays 'User log out failed', though logout has been sucessful, if the idle connection to the CS has been deleted
qlogout is audited as admin user in user section irrespective of the user logged out
This fix enables the user to add a media agent to a shared index cache by suspending the running jobs.
After upgrade first schedule run time may be off by one day
After upgrade the schedule start day may be off by one day
Fixes/Enhancements to the Import from Podcell feature. Among them: Importing of libraries; the ability on the GRC to keep track of job changes happening on source.
Installed on : CommServe Database, CommServe Database
In the GRC "Specify New Locations For Dedupe Database" screen, Gui shows duplicated access paths.
In the GRC "Device path answers" screen, the GUI does not auto populate Target media agent for some libraries.
Commcell Migration import may fail when you use the option 'skip data from conflict media' on silo data.
Export GUI dimensions are changed if default export path longer than the size of export text path.
Fixes/Enhancements to the Import from Podcell feature. Among them: Importing of libraries; the ability on the GRC to keep track of job changes happening on source.
Changes to SIDB SimulationGUI as per SIDB Simulation tool enhancements
- Support for existing pre-cooked DDB to start simulation tool.
- Simulates number of connections like real world. Earlier only one connection was possible.
Additional Instructions Note, on Windows 2008 and later, the simulation GUI JAR file needs to be started from command line.
Unable to add a mountpath to disk library when opening library and drive configuration window from "Libraries" node.
Add GUI support to incremental GRC exports
GUI changes to support source driven data aging.
Allow firewall configuration to be pushed to client from command line. But do not show firewall configuration in GUI.
Additional Instructions Run InstallSoftware from GUI.
Fill in all the required details for job and save it as script.
Add Firewall configuration in xml file InstallFlags tag as follows:
Run the saved script.
Network Throttle Enhancements
View schedules from the commcell level can show individual schedules for de-configure client, but they are all greyed out and option to delete is also disabled.
Installed on : Exchange Mailbox iDataAgent 2000, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, Exchange Mailbox iDataAgent 2003, PrimaryCIForExchange, Data Archiver Agent for Exchange 2003, DataArchiver Agent for Exchange
Backup or Archive fails when CreateProcessSpecificProfile key is turned on
Restore fails when CreateProcessSpecificProfile key is turned on
Exchange Mailbox backup job may fail on a folder with named properties.
Some messages fails to get backed up for certain mailbox on exchange 2007
Incremental backups are backing up large amount of Meta Data
Performance enhancements for pruning phase of DDB reconstruction.
SIDB Simulation tool enhancements:
- Support for existing pre-cooked DDB to start simulation tool.
- Simulates number of connections like real world. Earlier only one connection was possible.
- Inserts Secondary table entries according to the given dedup ratio to simulate the real life operation.
NAS SnapProtect File Scan fails when file paths are longer than 1024 characters.
Enhancement to support EMC Symmetrix TimeFinder/Clone Engine for Snap Management
SnapProtect may fail to mount snap on an a VMAX array when host WWN is part of cascaded initiator group
Support for snapping devices across device groups
Ability to add new target device types at runtime
SnapProtect jobs for vfiler clients with the option to catalog the snapshot fail with error "Failed to create indexing data for snapshots". This update adds support for cataloging vfiler snapshots.
Additional Instructions When performing a Snap backup on vFiler, indexing is supported if the physical file server (where the vFiler resides) has been specified in Array Management. If not, ensure you select the 'Skip Catalog phase' for SnapProtect option during backup as indexing will not be supported.
Snapbackup using the NetApp Snap engine may fail during snap creation while trying to get filer credentials. This failure can happen when the application data resides on an NFS export which is mounted on the client using a filer IP address that is an alias for one of its Ethernet interfaces AND the array management entry for the filer is a different IP address. This failure can happen with both physical filers as well as vfilers.
Mounting a snapshot from a Snapvault/Snapmirror copy fails with OC 5.0, with error
"Unable to find device(s) corresponding to clone(s). Possible reasons could be that 1) We are using FC/ISCSI and the FC/ISCSI connection between the host and the filer is not proper 2) The OS didn't find the device corresponding to the clone"
Backup copy/Mount from Vault copy fails with error: [[Failed to create volume clone]
Error returned:[13044][Invalid volume name:]]. Issue occurs when secondary snapshot name contains special characters.
Auxiliary job may go pending with JPR "Error occurred while processing chunk ... Release reservation failed as the specified reservation was not found in the database table"
Script to delete containers for users who are not-enabled/deleted
Additional Instructions To delete container belonging to ReviewSet/Export/Query Set Type
> qoperation execscript -sn DeleteContainer -si 'UserName' -si 'ContainerName' -si 'ContainerType'
'UserName' -- Owner of the container that needs to be deleted.
'ContainerName' -- Name of the container that needs to be deleted.[excluding the username]
'ContainerType' -- Optional.Default is ReviewSet. Type of the container that needs to be deleted. Can be 1,2 or 3. [1 - ReviewSet ; 2 – QuerySet ; 3 - DownloadSet]
Eg:
1.To delete Review Set [ PEKO(Deleted, 59)@efgz\My ReviewSet ] whose owner is [efgz\PEKO]
Run as : qoperation execscript -sn DeleteContainer -si 'efgz\PEKO' -si 'My ReviewSet' -si 1
2. To delete Query Set [ compuser2@ROBO\My QuerySet] whose owner is [robo\compuser2]
Run as : qoperation execscript -sn DeleteContainer -si 'ROBO\compuser2' -si 'My QuerySet' -si '2'
When a vss snapshot operation fails during the snap phase due to any general snapshot creation failure the failure is reported as a loss of control process.
Dedup DB (DDB) backups may fail when the DDB location is on a volume which is mounted as a folder.
Adds support for the VSS open file manager option for the file system iDataAgent on Windows XP.
Adds retry capability to VSS OFM snapshots for all OS's if the current snapshot is deleted mid-job.
Additional Instructions While the retry capability for the VSS OFM snapshots defaults to a maximum value of 3 internally, this can optionally be overridden to any positive, non-zero value via the following reg key:
under key: "FileSystemAgent"
create DWORD: "nOFMSnapMaxRetryCount"
with value: any positive, non-zero integer.
SnapProtect jobs for vfiler clients with the option to catalog the snapshot fail with error "Failed to create indexing data for snapshots". This update adds support for cataloging vfiler snapshots.
Jobmanager may be unresponsive due to high memory usage when an Auxiliary copy job is running.
DDB backup and DDB reconstruction using FS iDA may fail when DDB is hosted on a cluster Media Agent.
Windows installer in play mode populating the hostname as localhost, the registration of client caused the hostname of CS changed to localhost, eventually brought down the commcell.
Installation of client should fail with correct error message when trying to install with Cvd and EvMgrC ports that were already used by another instance.
Commserve synchronization with CommNet server may fail with connectivity errors when the CommServer is synching with multiple Commnet Servers.
Nas backup converts Incr/Diff backup jobs to Full if intermediate cache is enabled.
Add support for OSSV agent movement to tape.
NasBackup continues to run even after failure in initialization of update index.
Additional Instructions If index cache is shared between MediaAgents, in case of multiple data paths, then for NAS NDMP it is required to have job results directory in network share that is accessible between these MediaAgents.
NAS iDA Incremental and Differential backup get converted to Full if intermediate cache is enabled
Additional Instructions If index cache is shared between MediaAgents, in case of multiple data paths, then for NAS NDMP it is required to have job results directory in network share that is accessible between these MediaAgents.
Making software more resilient of incorrectly set local hostname.
Restoring large number of email messages from Find operations might fail with job registration timeouts.
Alert email token may appear truncated.
Add support for Open System Snap Vault event generation.
Installed on : CommServe, SharePoint iDataAgent, SQL Server iDataAgent, SRMSQLAgent
The databases that gets deleted from SQL Server are not automatically removed from default SC.
Support for OnDemand subclient for FFG backups
When databases are online and user runs restore with "Recover Only" option then backend will
skip the recover only option but for FFG restore db will be online and only one FG will be offline in this
scenario we have to run the Recover Only even if db is online.
CVD on CS crashes during diffrential backup of readonly database.
Enhancement to allow changing the subClients/backupsets/instance/agents/clients associations to a storage policy's secondary copy via command line. (Previously this was only possible from GUI)
Additional Instructions Usage :
run the following command from Base using qlogin
qoperation execscript -sn QS_modifySubclientAssociationsForCopy -si ''e=enable|e=disable'' -si ''sp=storage policy namename'' -si ''c=copyname'' [-si ''cl=clientname''] [-si ''a=AgentName''] [-si ''i=instanceName''] [-si ''b=backupsetName''] [-si ''s=subClientName'']'
here
1)enable or disable , storage policy name , copyname -- these are compulsory options and sequence is must
2)client name must appear after copy name
3) after client name (agent , instance , backupset all are choice parameters but child entity can not come befor parent entity ) some of the combinations possible
.enable|disable storage policy name, copy name, client name
.enable|disable storage policy name, copy name, client name , agent
.enable|disable storage policy name, copy name, client name , instance
.enable|disable storage policy name, copy name, client name , backupset
.enable|disable storage policy name, copy name, client name , subclient
.enable|disable storage policy name, copy name, client name , agent , instance
.enable|disable storage policy name, copy name, client name , agent , backupset
.enable|disable storage policy name, copy name, client name , agent , subclient
.enable|disable storage policy name, copy name, client name , agent , backupset , subclient
.enable|disable storage policy name, copy name, client name , agent , instance, subclient
.enable|disable storage policy name, copy name, client name , agent , instance,backupset , subclient
the entity hierarchy must be maintained client->agent->instance->backupset->subclient
for example the following command is invalid
.enable|disable storage policy name, copy name, client name , agent ,backupset ,instance , subclient
as backupset should not be given before instance
Installed on : CommCell Console, Outlook Add-In Client, Web Server
Firewall configuration cannot be pushed to clients during push-installs. With this fix, firewall information can be added to xml file generated by save as script before performing push install on client.
Additional Instructions Run InstallSoftware from GUI.
Fill in all the required details for job and save it as script.
Add Firewall configuration in xml file InstallFlags tag as follows:
Run the saved script.
"Enable SnapProtect" option missing in Chinese console.
Find feature for VM's via WebConsole.
Unable to view the Contents inside the folder, if the folder name is numerical.
QSNAP option is not applicable for UNIX DDB subclients.
In the GRC "Specify New Locations For Dedupe Database" screen, Gui shows duplicated access paths.
In the GRC "Device path answers" screen, the GUI does not auto populate Target media agent for some libraries.
Commcell Migration import may fail when you use the option 'skip data from conflict media' on silo data.
Export GUI dimensions are changed if default export path longer than the size of export text path.
Performing "Recover Current selected " for Exchange Mailbox Archiver may fail to restore data
No updates will be installed if older version of Sharepoint Archiver is present on the machine.
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Exchange 2000 Database iDataAgent, Exchange Mailbox iDataAgent 2003, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange, Exchange 2003 Database iDataAgent
Exchange Database backup may time out and fail in cases where there are a large number of databases or subclients for the agent.
The SQL view "CommcellMediaInDrives" may not recognize a media in a drive until manual intervention is performed by for example running a verify media operation.
Reparse point of a Add-On Data Archiver stub is being modified after a Synthetic Full backup.
Windows Local File System Archiver with SP4 will disregard rules when adding new content to a subclient.
DPM client INCR jobs get into Pending due to "UpdateIndex" failures.
Several file scan processes come up from the same job when running under heavy load.
More than 1 backups going to the same DDB store may fail to connect to the DDB.
Incremental Backup jobs may go to pending with error "signature generation failed on client side", if Client Side Signature Cache (CLDB)is enabled and CLDB Folder is part of the subclient Content.
Backup jobs may go to pending with error "Cannot start process SIDB2", if deduplication is enabled and Deduplication DB folders are part of the subclient Content.
SnapProtect jobs for vfiler clients with the option to catalog the snapshot fail with error "Failed to create indexing data for snapshots". This update adds support for cataloging vfiler snapshots.
Auxiliary copy job may go to pending with JPR 'Failed to retrieve drive pool information.' when the source copy has multiple datapaths.
Restore job JPR does not have the actual media information when source media is unavailable.
JPR for Index Restore job does not show the barcode when required media is not in library
Backup jobs running to standalone library may not use active media in the drive due to JPR "Media in the drive is already assigned. Replace this media."
Auxiliary copy job may go to pending with JPR 'Failed to retrieve drive pool information.' when the source copy has multiple datapaths.
Restore job JPR does not have the actual media information when source media is unavailable.
JPR for Index Restore job does not show the barcode when required media is not in library
Backup jobs running to standalone library may not use active media in the drive due to JPR "Media in the drive is already assigned. Replace this media."
DataAging may not give proper JPR when Oracle / SAP cross check fails on client.
Add support for incremental GRC exports
Prevent physical pruning of data on migrated copies from GRC commcell
Source driven data aging for GRC - Support pruning the migrated metadata in the GRC's database according to the job statuses on the source
Commcell Clone change to disable new backups into the mount paths that were created before commcell clone operation. New mount paths have to be created for backups after commcell clone operation.
In rare cases, incorrect volumes may be pruned from disk in case of commcell migrated/ pod cell imported data.
Installed on : CommServe Database, CommServe Database
Add support for incremental GRC exports
Prevent physical pruning of data on migrated copies from GRC commcell
Source driven data aging for GRC - Support pruning the migrated metadata in the GRC's database according to the job statuses on the source
Commcell Clone change to disable new backups into the mount paths that were created before commcell clone operation. New mount paths have to be created for backups after commcell clone operation.
In rare cases, incorrect volumes may be pruned from disk in case of commcell migrated/ pod cell imported data.
In GalaxySCM dialog, status labels for few services were shifted down for foreign languages after applying SP4. Fixing the position of the status labels.
Fixing issue where Aux copy job may log database error events like "Failed to update job info for job [XXXXX] in table [JMJobStreams] for field [compBytes, unCompBytes, writeTime, numFiles, numFolders, numFailures, numSkipped] with error [Error for operation [Update] on table [JMJobStreams]. No rows were affected or no data was returned from the operation.]."
Jobmanager Memory leak fixes.
Clients that were already up-to-Date were included under successful clients list instead of "Already updated"
Push-Install is not working as expected in case of mini brands.
- Package install fails
- DM2 web service may not work properly after installing updates
Updating clients pointing to this unix remote cache might fail with ServicePack missing error.
Localization enhancements for the Simpana gui and Web Console.
No updates will be installed if older version of Sharepoint Archiver is present on the machine.
Intermittently, the job failed alert set for Vault Tracker are sent twice when the action is aborted and one of the two is sent without failed media list.
Additional Instructions 1. Make sure that the content for each subclient is not overlapping with other subclients. This should be easier to achieve by naming each subclient with the folder it is backing up.
2.Creating a custom subclient requires some content to be assigned. It is advisable to assign one of the databases matching with subclient content pattern.
Fix for the following issue: If migrating a client from commcell 1 into commcell 2 and then capturing that same client on commcell 2 and merging it back into commcell 1, the client will get deconfigured.
After upgrading from version 8.0 to version 9.0 a "SRM Actions" alert appears in the alert list window as disabled and cannot be deleted or modified. The alert needs to be properly deleted because it is no longer used.
Installed on : SharePointDM, SRMSharePointAgent, SharePoint iDataAgent
SharePoint Document Backup using direct database access fails for Views with errors "View does not exist" or "The operation has timed out".
SharePoint DataArchiver with EBS provider does not archive properly documents with unicode names.
SharePoint DataArchiver EBS Migration tool did not removed columns "Archived" and "Stub" for Libraries with Doc/Docx files only.
During Install of SharePoint DataArchiver with EBS provider there is RegisterExternalStorage.exe failure when Farm is not accessible by the account running install.
SRM NAS Data Collection Job may fail with error "Cannot insert duplicate key row in object 'dbo.SRMXMLRepNASNFSSharesView' with unique index 'SRMXMLRepNASNFSSharesView_idx1'".
Allow run schedule policy for specific entity only.
Enable or disable an alert will remove send notification properties. If a disabled alert is enabled the "Send individual notification for this alert" get disabled. At that point if the alert is enabled and modified to include the "Send individual notification for this alert" option it then disappears once the alert is disabled
Do not allow DDB subclient creation for 8.0 Clients
"Use VSS" option cannot be unselected for File system Archiver agent
User can delete Schedule Policy from the associated entity schedule view.
Feature Support for Virtualize Me:
Improves the ease of configuration of large number of shared mount paths for Shared Disk Libraries.
Afer customer upgraded from v8 to v9 the users who are a member of the DBA group when the click on the Advanced button when editing a job schedule the button goes grey and the advanaced dialog box does not appear. When you does this same operation on the v8 server the advanced dialog box appears.
Wording change for the pop-up while enabling encryption on an Inline Copy.
Sorting on the Free Space Column on a Mount Path of Disk library is not working.
Not showing the correct selections in the Datapath tab of the Advanced Backup options screen.
Media Refresh option should be disabled for DeDup copies.
'Set Media Location' dialog does not expand the media list vertically when screen is resized.
Adding a filesystem subclient via qmodify schedulepolicy may remove some of the file system associations from the schedule policy. Also we are unable to addition/removal of a clientgroup from a schedule policy.
SQL scripted restores may fail after upgrading CommServe to V9 if input file is in ini file format
Send SetScratch command to Fujitsu ETERNUS VTL during mounting media for Aged/Recycled/New Media when the register key DWORD value nDoFujitsuVTLSetScratch under MediaManager section is set to 1.
Selective auxcopy configured to pick up last scheduled backup in a time period may erroneously pick up first backup in the time period when the scheduled policy is configured to backup all clients for an agent type.
Additional Instructions This update will only fix job selection going forward, for selections that already happened, you need to manually unpick the jobs and pick the correct jobs for selective copy from the GUI.
Installed on : SharePoint iDataAgent, SQL Server iDataAgent, SRMSQLAgent
Restore job hangs on a database and eventually fail with error "A previous restore operation was interrupted and did not complete processing on file 'xxx'. Either restore the backup set that was interrupted or restart the restore sequence"
Installed on : MediaAgent2003, CommServe, Web Server, MediaAgentXP, File System iDataAgent for Windows, MediaAgentNT, VirtualServerAgent, MediaAgent
-When restoring vm to vCenter, too many "Clear Lazy Zero" messages would fill out the vCenter's message panel.
-Possible fix for production data stores getting renamed.
Additional Instructions When restoring over san mode to vCenter the "Clear Lazy Zero" messages will be prevented when both "SAN" transport mode and "THICK" disk provisioning are selected.
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Exchange Mailbox iDataAgent 2003, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
Member servers cannot found if there're Chinese characters in AD when configuring exchange 2010 DAG client.
License error may be shown during re-installation of client on replaced hardware.
Backup job may fail with JPR "Mount path does not have enough reserve space" when the current disk library with two or more mount paths reaches the reserve space. Job does not fail over to the other datapath that has enough space.
Load drive request fails with Access Denied error.
Additional Instructions Please create registry DWORD bRetryTapeOpenError under MediaAgent section of registry. The presence of the registry itself enables retry, the value does not matter. Please create appropriate entry in .properties file under MediaAgent directory on Unix MAs.
Fix for CCM for Changes for DDB backups using FS iDA.
Core jobs may become pending when total usage of enterprise jobs and core jobs are over capacity limit 100% but still under upper limit 110%.
Increasing MediaAgent limit from 300 to 1000 for enterprise OEMs and 2500 to 3000 for clients on a DBUpgrade
When a license fails to apply due to an IP address mismatch, display the next step to be taken on the error message. The same pop up error message should also be shown on the DR GUI too.
Change the wording in licensing logs that are a part of 'view logs' on a pending job
Enhancement for Dell disk array configuration.
Enhancement for Fujitsu ETERNUS VTL support.
Improves the ease of configuration of large number of shared mount paths for Shared Disk Libraries.
After upgrade to 9.0, Alert Token is no longer being populated correctly in the alert, and nor is the file containing the restored files attached to the email.
Installed on : SAP for MaxDB, SAP for Oracle, Documentum, Oracle iDataAgent
SAP/Oracle Backups encounters failures with VCA enabled and command line backup of Archive Log backup util_file involving second copy was becoming single stream while continuing with the First copy of the logs.
Dedupe database backup when restarted due to corrupt or missing index may miss files.
Additional Instructions Under the key "FileSystemAgent", add the entry "bDeleteShadowVolMapEvenIfSnapDeletionFails", type DWORD, value 1 only in the case where the backup keeps restarting because it cannot delete the snapshot created from a previous run of the job and it is imperative to complete the backup even if the old snapshot is left behind
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Web Server, Exchange Mailbox iDataAgent 2003, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, PrimaryCIForExchange, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003
A subclient had "dedup" disabled on a subclient. When the backupset that this subclient was part of was associated to a subclient policy, the subclient still behaved as if dedup was disabled, even though the property showed it being "enabled" in the subclient policy definition.
A subclient had "dedup" disabled on a subclient. When the backupset that this subclient was part of was associated to a subclient policy, the subclient still behaved as if dedup was disabled, even though the property showed it being "enabled" in the subclient policy definition.
Symmetrix VMAX snap backup may fail to mount the snap/clone device if the device is discovered after first attempt.
Media Mount Manager Service on MediaAgent may exit ungracefully during VMware ESX mount operation when devices are not visible to the VMware ESX Server
Fix for Fastpass discovery to compute capacity license for TSM setup.
Support for auto mounted paths for index cache directory.
Additional Instructions Registry key 'EnableAutoMount' under 'EventManager' on unix should mount the path by opening the directory first. The following stat calls will return correct sizes for the folder.
Enhancement in NAS iDA snapshot restore to do snap-restore in case of files and luns restored back to the same file server volume where the snap was taken.
Running parallel Hyper-V VM restores from Snap backup may cause Communication service on MediaAgent to crash.
Virtual server snap restore might fail with a combination of round robin datapath and catalog server configuration.
Simultaneous Hyper-V restore jobs may fail under certain conditions.
Hyper-V backups may complete with errors due to few VMs which are removed from sub client content.
Hyper-V Restores will complete with errors if the backup only contained some VHDs.
Guest Windows 2008 R2 Virtual Machine support for VSA Snap Protect Backup.
vSphere 5.0 support for Virtual Server IDA snap protect backup with VM disk on different datastores.
Installed on : Exchange Mailbox iDataAgent 2000, Exchange Mailbox iDataAgent 2003, OfflineMiningExDBEndUser, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
Exchange Offline Mining Tool not showing Unicode characters correctly in the GUI or after restore.
Out of cursors error during Snap Mining operation (Jet error -1013) causes backup of mailboxes to fail.
Folder names with Unicode characters are not being restored proper to PST
Push install for Pre-configured clients is successful but changes the clientname of client to HostName.
Simpana user with Agent Management capability was not able to de-configure associated client.
Default behavior to sync up updates in remote caches has been changed to exactly match with CommServe Cache.Current behavior to retain additional updates in remote cache that are not in CommServe is now available with registry key option.
Additional Instructions True sync up of remote cache can be disabled by creating registry key "nDisableTrueSyncUp" at below location and set the value to > 0
HKLM\SOFTWARE\CommVaultSystems\Galaxy\InstanceNNN\UpdatesFlags
Name change support for Commnet (QNet) related entries in the registry and database.
Name change support for SRM related entries in the registry and odbc name.
Changing the subclient's Deduplication signature from Media Agent to client or vice versa is not reported correctly in Audit trail report
Selecting "master" group causes perpetual "loading data..." state in "Security" tab from GUI.
E-mail sent from Send Log Files operation will list the recipients multiple times.
Push install by a user with only Install capability fails.
For NAS NDMP backup jobs though there is no compression/deduplication applied on client side, Network transferred size shown is less than Application size.
Installed on : SRMNASAgent, SRMServer, File archiver driver, MediaAgent
SRM NAS Data collection for Netapp filer may fail with error 'Cannot insert duplicate key row in object 'dbo.SRMNASNFSShareHistory' with unique index 'SRMNASNFSShareHistory_idx2'".
When clicking on the Add/Remove button in the toolbar -> Upgrade software, the client computers node does not display the list of clients when we expand it(As all the clients are of same version as CommServe). If we leave all boxes unchecked and hit OK, an Upgrade job is launched containing every client.
Selective copies may select jobs in a time period that do not fit the selection criteria.
Additional Instructions This update will only prevent erroneous selection going forward - those jobs that already got selected erroneously for aux-copy should be manually marked 'Do Not Copy'
ImportCommServDB utility. Replacement of the ImportCommServDB utility that existed as part of CommNet (QNet) up to release 8.0. Reincarnation in 10.0 and backport to 9.0
Adding a filesystem subclient via qmodify schedulepolicy may remove some of the file system associations from the schedule policy. Also we are unable to addition/removal of a clientgroup from a schedule policy.
Skips backup of a duplicate DDB database.
UNIX ONLY :
- AIX snapshot fails, since Snapshot name is more than 15 characters.
- Backup is not converted to live volume when snapshot failed.
- Solaris SPARC support added.
Send log files command line utility fails to collect client logs with the error "The input client [] can't be found in the DB, skip.. <>" when net_hostname of client used with -vm switch.
SendLogFiles operation may not extract files when database is included and larger than 2GB.
Note: On CommServer, create a DWORD value bSendLogUseZIP under \Instance\CommServe and set it to 1. Without this registry key set to 1, send log files still use the same old CAB file creation on CommServer side also.
Editing DDR properties for upgraded agents shows "Received error that the File System Data Agent needs to be installed", but the agent is converted to CDR.
Editing DDR properties for upgraded agents shows "Received error that the File System Data Agent needs to be installed", but the agent is converted to CDR.
Installed on : Exchange Mailbox iDataAgent 2000, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, Exchange Mailbox iDataAgent 2003, PrimaryCIForExchange, Data Archiver Agent for Exchange 2003, DataArchiver Agent for Exchange
Exchange 2010 backups are backing up the deleted item retention times multiple times for each folder in the mailbox
Exchange 2010 MB restore is duplicating data even though overwrite or skip option is selected
Enable default configuration settings during content indexing jobs
Content indexing job would fail with the reason "Cannot create the heap for storing batch contents."
Additional Instructions Noticed few other issues durign friendly testing which are not yet handled by this form:
staging file invalid handle issue
failure to Close file handle
Failed to submit batch due to content api exception
The issues fixed by this update:
default reg key values
CVD out of memory issue
Installed on : CommServe, OneTouchClientBinariesFolder, Web Server, SystemRecoveryServer, File System iDataAgent for Windows, VirtualServerAgent, MediaAgent
Support for new dutch language
Snap Metadata collection is not cleaning up mounted VMs in some cases
Simpana Communication services may crash while suspending restores.
Inplace restore of the VM from Snap maintains the original VM GUID.
Restore crash if no space available on the proxy machine.
Backup crash if the parent VMDK name we get as empty.
During the VSA back up-> i.e. Discovery of VM Clients jobs, Connection from the client to CommServe fails and therefore the Pseudo clients are not created. Hence the Job Summary Report with option “Include Protected VM’s” are not displayed.
Promoting a synchronous copy to Primary may hang or cause all copies to not show in the storage policy view. This can occur when there are jobs yet to be copied to the synchronous copy to be promoted.
Increase the timeout value for data transfer completion for HDS cloud libraries.
Fixes to Support DDB Backups with File System iDA and Original File Copy method.
Library or Media Agent deconfiguration may fail with error "Failure during delete operation ..." if it was associated to a storage policy copy that has Media Refresh feature enabled.
Unable to change the local index cache path on any Media Agent if a DR job is running.
Restore/Auxiliary Copy/Data Verification Jobs may fail in certain cases when reading from Hardware Encrypted tapes written by clustered Media Agents and/or by NAS AuxCopy operation.
Jobs going to a DeDup policy may incorrectly go to waiting with JPR: "Object Level Deduplication license for MediaAgent has expired."
Fix for optionally not moving Symmetrix BCV Devices from original Device Groups to CV_PROTECTION_GROUP or the Device Group specified in Array Management properties during snap backup.
Adds support of allowing different device group names on different hosts for the same array.
Library or Media Agent deconfiguration may fail with error "Failure during delete operation ..." if it was associated to a storage policy copy that has Media Refresh feature enabled.
Unable to change the local index cache path on any Media Agent if a DR job is running.
Restore/Auxiliary Copy/Data Verification Jobs may fail in certain cases when reading from Hardware Encrypted tapes written by clustered Media Agents and/or by NAS AuxCopy operation.
Jobs going to a DeDup policy may incorrectly go to waiting with JPR: "Object Level Deduplication license for MediaAgent has expired."
Exchange 2010 DAG backups losing subclient contents.
There's no proper JPR for integrity check failure for exchange database VSS backup.
Additional Instructions Database discovery for DAG was protected from re-accessing by this update. There's only one backup job on a DAG client could conduct database discovery at the same time. When one job is discovering, the other job which is going to discover must wait for the first job finishing its discovery. The wait time could be configured through the following registry key on each DAG member server:
Name: DiscoverWaitTime
Location: HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\InstanceXXX\MSExchangeDBAgent
Type: DWORD
Value: Seconds
Default Value: 300(seconds)
Exchange 2007 DB backup discovery is finding Storage groups from another cluster virtual group.
CommCell Migration import may fail when a deduplication enabled copy is migrated from a CommCell 1 to CommCell2 and then again to another CommCell 3 from CommCell 2
Installed on : CommCell Console, Outlook Add-In Client, CommNetBrowser, Web Server
Enable Deduplication and Data Storage Policy Tabs for Oracle onDemand Subclient.
Scheduler changes from AM to PM in Japanese GUI
In the Media-in-library view of a tape library, the "Last Write Time" column is sorted as text instead of by date.
Incorrect date sort on "Data on Media" dialog for tapes and mountpaths.
Sorting of drives by 'Drive No.' column in the Master DrivePool view of a tape library incorrectly sorts by text.
On the storage policy configuration wizard, unable to view the full name of MediaAgents in the drop-down list when selecting the Dedup store location.
Not able to delete Primary Snap Copy even if it is not associated with a DFM server.
'Export Media' dialog does not expand the media list vertically when screen is resized.
Enhancement to run DDB backup via File System iDA.
When creating a new subclient, when we are prompted to select a schedule policy it seems that the order of the schedule polices to select from changes each time.
Added/Changed Version String in GUI title and status bar.
cvwebrecall failing with error "Recover failed with error:Cannot connect to EvMgrC"
Additional Instructions The following key should be added to the web.config's appSettings tag:
ServerName should be the server name of CAS server that behind the NLB server.
Installed on : CommServe Database, CommServe Database
CLA capacity calculation was showing more for following reasons
- was including all backupsets for NDMP agents.
- was including snap protection jobs even after new jobs with snap option disabled are run.
AuxCopy from a NAS attached tape drive to a MediaAgent resource using software encryption fails with error "The remote end has closed network connection unexpectedly".
Installed on : Image Level iDataAgent, CommServe, SAP for MaxDB, ProxyHost iDataAgent, Continuous Data Replicator, Oracle iDataAgent, SAP for Oracle, Documentum
Oracle ASM snap backups fails with permission issues on 11gr2 while mounting the ASM diskgroup
MediaManager service may go down unexpectedly during DDR and HP Unix Snap Backups.
Prevent the storage policy being lost when a client is re-registered.
While saving the response file for 1-touch recovery, an user is prompted for username and password though we are logged into the commcell console. Now instead of getting the credentials from user we use a default user populated in the xml file with restore permissions.
Fixes to Support DDB Backups with File System iDA and Original File Copy method.
Installed on : Exchange Mailbox iDataAgent 2000, Exchange Mailbox iDataAgent 2003, OfflineMiningExDBEndUser, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
Exchange 2010 public database registration fails for Offline Mining Tool with initialization error -1809
- Updates present in cache may not get sent to client during push-update job.
- Sync up of remote cache can fail due to DB errors seen in distributesoftware.log
CommNet "Data Protection" "Client Summary" report with option "Exclude those without schedules" selected, comes back that "No Clients meet the selected criteria".
Exchange integrity check in snap protect jobs may time out when verifying large databases.
Additional Instructions Timeout has been substantially increased to 24 hours max wait time per EDB file being checked, however, if this is still not enough, a reg key can be used to override it to a higher time period, lower time period or disabled altogether if time necessary for completion is unknown. To create the key, create the following value:
under the section key "MSExchangeDBAgent", create DWORD "nIntegCheckMaxWaitHours" and set to one of following values:
0 = disable all waiting, backup will infinitely wait for all checks to complete with no timeout to the livelyness check.
1+ Non zero value = Max time (in HOURS) to wait for each individual file to complete an integrity check.
NAS iDA backups will remain in a running rather than going to pending if there is a failure connecting back to the CommServer before any backup operations are started.
For NetApp NAS Snap Protect backups deleted files are not shown as deleted when browsing backup data.
Restore from multiple archive files tries to restore files from all archive files.
NAS iDA incremental and differential backups sometimes kick off an index restore when it is not necessary. Issue occurs when the index is greater than 2GB.
Snap Protect Restore Enhancements when retaining a number of jobs.
Installed on : Image Level iDataAgent, CommServe, SAP for MaxDB, ProxyHost iDataAgent, Continuous Data Replicator, Web Server, Oracle iDataAgent, SAP for Oracle, File System iDataAgent for Windows, Documentum
Skip installing SnapProtectImport.exe that is part of ResourcePack due to funtionality issues.
DM2 web services may not come up on the machine after installing updates.
After installing/removing updates, Simpana services may not come up properly due to missing files
Following issues could happen after package re-install scenarios:
Installing updates may fail
Simpana binaries remain at RTM version
Simpana services may not come online due to binary mismatch
- Package install fails using July DVD
- Added new binaries [CVManagedUtils.dll, DmWebPartV4.dll, CVManagedLogger.dll] for GAC registrion
Removing binary CVManagedLogger.dll from GAC registrion
Laptop backup utility may not start on machine reboot
- No updates will be installed if older version of Sharepoint Archiver is present
- Abort installation of any DB update failed to install
- No updates will be installed if older version of Sharepoint Archiver is present on the machine.
Laptop installs may get incorrect network bandwidth numbers
Laptop backups may run anyway unthrottled if MA lookup or bandwidth test fail.
No ability to centrally control FW and OSC config refresh interval
Monitor tool is not showing full size until we register and first backup starts.
Monitor tool is showing "No connection to server" until you close and open after first backup.
Additional Instructions Use OscRefreshIntervalSec and FwPullIntervalSec global parameters to control how often clients pull their FW or automatic schedule configuration from the CS.
Enhancements for Virtual Machine Life Cycle Management
Fix for VMware snap restore when the disk contains an odd number of sectors.
No ability to centrally control FW and OSC config refresh interval
Monitor tool is not showing full size until we register and first backup starts.
Monitor tool is showing "No connection to server" until you close and open after first backup.
Additional Instructions Use OscRefreshIntervalSec and FwPullIntervalSec global parameters to control how often clients pull their FW or automatic schedule configuration from the CS.
Default Library and Drive Pool and Scratch Pool fields in SnapProtectImport created Storage Policies are N/A if a Tape Library is used.
Provision Policy on Primary node should be preserved in new Dataset.
Separate schedules to be created in case of Datasets having members from different filers
Provision Policy on Secondary nodes should either get duplicated with SnapProtect(case insensitive) prefix if not already there, or Default Provision Policy should be attached (create if required) if none is already there.
Enhance the DFM/OC import tool to import the DefaultProvisioningPolicies and DefaultProtectionPolicies associated with a storage service.
AuxCopy fails with job pending reason indicating “Failed to query host information from DFM Server:[hermes] Error returned:[21002][host-list-info-iter-end: Iterator cannot be deleted.]”. Failure occurs when there are a large number of vfilers on the storage server hosts seen by DFM/OC.
Exchange snapbackups on a NetApp filer fail if HTTP is not enabled on the filer because a snapshot is not created within the VSS 10 second timeout period.
Speed up name resolution between the Commcell and the DFM/OC server.
Show Deleted Items check box for NetApp is not set the same for a browse from the backupset and a browse from the subclient – the backupset browse request correctly has this option not checked for NetApp, but the subclient browse has it checked. So we want to set the subclient browse to behave the same way as the backupset.
"NetApp Snap management (196)" users need capability to run regular backups (Non-Snap). This is not possible right now because, the SnapProtect checkbox while creating and editing subclients is checked and disabled.
Exchange DB restore option shows "Please select a destination computer" if advance is not visited.
Virtual Server Backup Copy job or restore job may fail after changing the ESX server information on the snap protect subclient tab. It will point to old ESX server name.
Enhancement to retain number of job for Snap Copies
Enhancement to not create primary Snap copies by default during Storage Policy creation.
Skip uncompleted capture dump copy from Podcell to GRC.
Pullfiles receiving wrong response while running GRC-Import via Intermediary Media Agent.
Disaster Recovery Backup Alert is sent for killed install software and install update jobs
Adding extra logging to jobmanager service for troubleshooting.
Aux copy job summary report may not show destination media for some jobs.
Aux copy media may not be marked full after successful operation.
Enhancement to throttle the number of simultaneously running Install update jobs.
Install update job gets queued if there is another install update job with conflicting clients is already running.
"Prune Records" phase of DDB Reconstruction job may either fail or stay in running state without any progress when one or more source mountpaths or MediaAgents are offline.
Skip uncompleted capture dump copy from Podcell to GRC.
Pullfiles receiving wrong response while running GRC-Import via Intermediary Media Agent.
Oracle schedules may be missing Backed up option after upgrade
Additional Instructions Note: Make sure when installing the updates 37735 and 37739, please don't start CS services in between. CS services need to be started only after installing both the updates.
Commit cache is failing if there is an install\download job is running for a different remote cache.
Baseline of the client is displayed as up-to-date if the client is installed with higher SP than the cache instead of ahead of cache.
- DistributeUpdates is crashing in the DB Layer
- Download Software should not be allowed while remote cache sync is in progress
- Do not delete Service Pack entries in patchINI table during remote cache syncup. This would fix probable database deadlocks on patchINI table
ServicePack installation is failing with low space on the client.
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Exchange Mailbox iDataAgent 2003, Web Server, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, PrimaryCIForExchange, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, CommNetServer
"Prune Records" phase of DDB Reconstruction job may either fail or stay in running state without any progress when one or more source mountpaths or MediaAgents are offline.
Oracle schedules may be missing Backed up option after upgrade
Additional Instructions Note: Make sure when installing the updates 37735 and 37739, please don't start CS services in between. CS services need to be started only after installing both the updates.
Installed on : Exchange Mailbox iDataAgent 2000, OWAProxyEnabler, Exchange Mailbox iDataAgent 2003, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, Data Archiver Agent for Exchange 2003, DataArchiver Agent for Exchange, PrimaryCIForExchange
Support for caching recalls from Outlook and OWA for Exchange 2007 and Exchange 2010
PST recalling was not working when Manage PST stub was not chosen in archive.
ROMS queries may not execute when a query times out.
ROMS application attempts to write log file into an invalid directory.
Standardize ROMS diagnostic logging with other Simpana products.
Additional Instructions If you want to enable verbose logging on your system, all the following just below the ROMSAgent_ROMSService_ROMSService setting:
True
To turn it off again, change the value to False
Evmgrc may crash during stub recall if request is cancelled.
In the License Summary Report, when Capacity Usage option is selected, values are now always shown in TB.
Additional Instructions This requirement is specific to capacity based licensing information.
Virtual Server Backup Copy job or restore job may fail after changing the ESX server information on the snap protect subclient tab. It will point to old ESX server name.
Enhancement to add a V-Sphere plugin for VSA Restores
Commcell configuration report: Text output is missing information for subclient content, retention information and associate schedules even though HTML reports shows them.
Restore from Vault or Mirror copy may fail under certain conditions
Show Locale Name in the GUI Audit report
Support Registration of a client using an AD user from Register Me tool.
Support installation of a client with AD user Credentials.
Media agent name is shown blank in Backup Job Summary report.
Default behavior during clone operation with IBM SVC is modified to wait for the full copy operation to complete before the snap backup job is marked as succesful.
Support for optional Smart clone operation.
Error message says data received on the media agent from the client is corrupt when there is loss of network connectivity from client to Media Agent
Additional Instructions To enable Smart clone operation, follow these steps->From the Control Panel > MediaManagement > Service Configuration, change parameter "Perform Smart Clone operation by SnapProtect engine" from 0 to 1.
Enhancement to show owner information in Job Summary Report for DLO Clients
Enhance webconsole to display more job details in job history.
Server support for viewing, restoring, and downloading different versions of a file via Laptop Backups
Installed on : CommCell Console, Outlook Add-In Client, Web Server
The VM Lifecycle Policy GUI changes to introduce Advanced options button and moved certain properties.
Virtual Server Backup Copy job or restore job may fail after changing the ESX server information on the snap protect subclient tab. It will point to old ESX server name.
Pre/Post backup process for DR backup fails with error " Remote execute request returned error: [Logon failure: unknown user name or bad password"
Outlook Add-In Find and Recover may hang while trying to start an index restore
Enhance webconsole to display more job details in job history.
Server support for viewing, restoring, and downloading different versions of a file via Laptop Backups
Default behavior during clone operation with IBM SVC is modified to wait for the full copy operation to complete before the snap backup job is marked as succesful.
Support for optional Smart clone operation.
Additional Instructions To enable Smart clone operation, follow these steps->From the Control Panel > MediaManagement > Service Configuration, change parameter "Perform Smart Clone operation by SnapProtect engine" from 0 to 1.
External group lookups fail after waiting for 20 seconds
Additional Instructions The default time out value has been now changed to 60 seconds from 20 seconds. If this is not sufficient (typically in case of directories with large list of objects but are hosted on not so powerful hardware) then create a registry key DWORD value under CVD section in the Simpana registry with valuename as 'nPageSearchTimeoutinSeconds' and set its value to the number of seconds desired for the timeout to happen.
Also create a registry key DWORD value under CVD section in the Simpana registry with valuename 'nLDAPclientPageSize' and specify 100 as the number of records to be retrieved in each page search. This can be reduced further based on the performance of the Active Directory server.
The use of these registry keys should be done only after careful scrutiny of the AD environment and consultation with CommVault Support.
Installed on : CommServe, SharePoint iDataAgent, SQL Server iDataAgent, SRMSQLAgent
SQL restore is not impersonating proper user configured at the instance level.
Database state is not reflected in the restore dialog during single db restore.
Silo Backups may fail with error message "File system scan failed - there is nothing to back up. A possible cause is that none of the subclient contents exist."
Windows and Laptop iDataAgent honors exceptions to inclusions in filters for files, but not folders.
Windows file system backups using wildcard characters as part of the content may fail to backup files if system state backup is also selected.
Snap movement to tape from proxy fails to backup some files
Unable to recall files from Celerra Archiver in certain cases.
DMNAS filer recalls fails if the filer cannot set offline attributes.
Recalls may fail if sparse attribute is not set on the stub.
Rearchiving happens for NAS Stubs without offline attributes.
Offline attribute is not removed for files recalled from FPolicy share when GXHSM_NAS_REMOVESPARSE_ON_RECALL registry key is set.
Installation of updates or service pack can fail with timestamp or version error during package installation or update installation.
Increase wait time for dedup processes to stop during Install/Uninstall of updates.
Installing or Removing virtual server driver update fails
Installation of following fails from ISO
- Installing Service Pack from ISO fails with timestamp error
- Installing packages from ISO fails with error "Failed to install Servicepack"
Occasional failure in Installing or Removing Updates on cluster setups due to crash
SSO may not work after installing updates without restarting web client services again
Installing update fails with timestamp error for TestAutomation package
Currently the temporary cache location used on remote client during upgrade or installation of additional packages is the parent of directory specified under 'Store updates locally' on commcell Gui. User can override the location by making this directory not a sub folder of install folder.
No change in the behavior of updates. Temporary cache used for updates will still be same as the one specified on Gui.
Push install job may go to pending due to software cache locking even though sync is not required for software cache
Install updates using remote cache is not working as expected if we perform delete update cache operation on CS.
Synchronization of Remote Software Cache is not removing obsolete updates when the cache is changed manually.
Installed on : CommServe, Exchange Mailbox iDataAgent 2000, Exchange Mailbox iDataAgent 2003, Exchange Public Folder iDataAgent 2003, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, Exchange Public Folder iDataAgent 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
Enhancement to support process specific profile creation for Public Folder backups.
Additional Instructions Set registry key "MSExchangePFAgent\CreateProcessSpecificProfile" (DWORD) to a non-zero value to create per process profile for public folder jobs.
Exchange mailbox restores fail when the smtp address is changed for the mailbox after the backup has happened.
Enhancement to support process specific profile creation and profile re-creation for Public Folder backup and archiver.
Additional Instructions Set registry key "MSExchangePFAgent\CreateProcessSpecificProfile" (DWORD) to a non-zero value to create per process profile for public folder jobs.
Job details screen may not show correct backup size for FS agent's backup job when there are multiple restarts for the job.
Additional Instructions For a subclient (which has big size contents), the backup size will be approximated to the closest next chunk boundary and it may show marginally more data size as compared to the actual data size.
Laptop Jobs remain in "queued" state even after the completion of operation window.
Emails CI job is failing with negative value getting pushed as data value.
Push only meta data for files of size greater than 1GB during content indexing
This update is also contains fix for failure which occurred while creating staging file.
Additional Instructions Please specify following registry key at HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\\MediaAgent on MediaAgent machine
Name : bDoNotSkipBigFiles
Type : DWORD (32 bit)
Value : 1048576( document size in KB.)
By specifying above key AuxCopy will only push meta data to CI Server of the documents which are greater than this size when using staging mode.
Auxcopy crashes while parsing an email to extract sender distinguished name for offline content indexing.
Support for automounted paths for index cache directory.
Additional Instructions Registry key 'EnableAutoMount' under 'EventManager' on unix should mount the path by opening the directory first. The following stat calls will return correct sizes for the folder.
Running SRM jobs can crash Media mount manager on Linux media agent
Under certain index cache server configuration ArchiveIndex fails to upload full index to index cache server leading to failure during next incremental jobs.
Fix for updateindex crash under certain disk full conditions.
SharePoint backup may fail in the case of hard failure during CreateIndex
Index cache from the killed jobs could be in cache for an extended time
Machine becomes unresponsive during login/logoff with Image iDA installed.
Additional Instructions Size (in KB) that when the bitmap file size is at or below a single write will be used to write the entire bitmap file. When the bitmap file is larger than this size, the 3 individual blocks where a change occurs will be written instead.
Specifies the default size for new volumes:
DefaultPersistSingleWriteSize
Specifies per-Volume size:
PersistSingleWriteSize
Can't select the "Disable RMAN Crosscheck" checkbox in the details tab of the DB instance properties (for Oracle RAC)
Prevent Automatic move operation of Deduplication DB from Commcell Console and provide proper steps for the manual move to avoid corruption.
Show the Incremental Storage Policy option in the Storage policy properties, even if the NetApp Snap Management license is available on the Commserver.
Commcell Import/Export - When new entities are migrated from a source commcell that are not yet mapped to entities in the destination (for example when data from a new mountpath is migrated), an already scheduled import job may go to pending due to missing answers with no way to specify mappings for the new entities. This update allows answering those questions in the control panel so that the job can be resumed.
Unable to perform activity controls on NAS SubClient.
Unable to open property sheet of a DeDuplication enabled storage policy copy when the free space of the associated library is more than 2.1 PB.
Unable to set Network Throttle percentage below 32%
Virtual Center Plugin from vcenter gui.
Oracle Duplicate and Cross machine restores between Redhat and Suse linux machines, the OS version of probable destination clients are being checked for compatibility rather than exact version match.
Fast pass discovery support for EMC Networker
Prevent Automatic move operation of Deduplication DB from Commcell Console and provide proper steps for
the manual move to avoid corruption.
Allow to set the Tape block size to 2048 KB on the Datapath.
cvd process memory on the MediaAgent may grow when unbuffered I/O option on the Mountpath is turned on.
Unbuffered I/O is disabled by default internally for write operations.
Added extra logging for unbuffered I/O operations to troubleshoot any failures.
Jobs running to a Dedup Storage Policy may fail due to DDB timeout errors if the user credentials to any of the network mountpaths of the disk libraries are wrong.
The SRM Storage Group and Public Stores History report may produce an error saying
"[DBErr] SqlState: 23000 NativeError: 2627 Line/Row: 60/1
[DBErr] Message: [Microsoft][ODBC SQL Server Driver][SQL Server]Violation of PRIMARY KEY constraint 'PK__#5C4A445__74591B3E5E328CC8'. Cannot insert duplicate key in object 'dbo.@historyTbl''"
SRM File level detail table data is not deleted for the jobs which are eligible for data aging.
Additional Instructions For SRM Enabled Virtual Server IDA, To prune the File level data of the virtual machines, we need to set data aging retention period for Windows and Unix instead of for virtual server platform.
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Web Server, Exchange Mailbox iDataAgent 2003, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
Discovery job produces the following errors in FDCMgr.log file
Problem Declaring/Preparing/Opening cursor for Cursor IsAppTypeInstalledCS (Batch 1)
[DBErr] SqlState: 42000 NativeError: 313 Line/Row: 2/1
[DBErr] Message: [Microsoft][ODBC SQL Server Driver][SQL Server]An insufficient number of arguments were supplied for the procedure or function dbo.IsAppTypeInstalled.
Selective copies may select jobs in a time period that do not fit the selection criteria. Note: a portion of this fix needs to be enabled - see additional instructions.
Additional Instructions This update will only prevent selection going forward - those jobs that already got selected for aux-copy should be manually marked 'Do Not Copy'
In addition, a portion of this fix which is timing related needs to be turned on manually. Follow the following steps to do this:
In the Media manager configuration parameters, there is an option called:
'Wait for scheduler to update the next scheduled backup time before making an auxcopy job selection' - set this to 1 to turn on the fix. This should in general only be performed when advised to do so by the software vendor.
Installed on : CommServe, File System iDataAgent for Windows, Web Server, ContentIndexingServer
Introduced new Content Indexing parameters that can be tweaked based on customer setups
Additional Instructions The following reg key with there respective values at location HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\CommVault Systems\Galaxy\\ContentIndexingServer have been introduced
TYPE:DWORD
_ActiveDocumentsLimitMB
Value:500
TYPE:DWORD
_BatchTimeOut
Value:60
TYPE:DWORD
_BatchSizeKB
Value:1000
TYPE:DWORD
_CallBackPollInterval
Value:1000
TYPE:DWORD
_DocumentTimeOutMin
Value:5
TYPE:DWORD
_MaxRetries
Value:0
TYPE:DWORD
_BatchDocCnt
Value:80
CVD service needs to be restarted for the regkey to take into effect
Emails which are manually marked for archival using Outlook Add-In option 'add selected message to archive list' do not display as stubs after the archive job completes until after Outlook is restarted.
Sometimes CommNet synchronization is failing with following error: "Violation of PRIMARY KEY constraint 'CNHistoryJob_UpdateTemp_RegID_ID_PK'. Cannot insert duplicate key in object 'dbo.CNHistoryJob_UpdateTemp'."
Enhancement to support multi stream backup for Image level iDataagent on UNIX
Outlook Add-In Find and Recover may show inconsistent browse results
Prevent Automatic move operation of Deduplication DB from Commcell Console and provide proper steps for the manual move to avoid corruption.
Show the Incremental Storage Policy option in the Storage policy properties, even if the NetApp Snap Management license is available on the Commserver.
Job suspended by system show as suspended by user
Oracle RAC restore may fail with Job Pending Reason "Failed to retrieve drive pool information." when using multiple nodes.
Auxiliary copy job may failed with Job Pending Reason "Failed to retrieve drive pool information."
Client and Server side changes to allow client process to set the reason for suspending a job.
Allowing case sensitive content and filters for UNIX sub clients associated with sub client policies.
Commcell Import/Export - When new entities are migrated from a source commcell that are not yet mapped to entities in the destination (for example when data from a new mountpath is migrated), an already scheduled import job may go to pending due to missing answers with no way to specify mappings for the new entities. This update allows answering those questions in the control panel so that the job can be resumed.
Restore of migrated jobs belonging to a copy with encryption and de-duplication enabled may fail with error
"Description: Buffer is encrypted, but cipher has not been instantiated or has not been initialized with a key."
Size criteria set on secondary copy properties in source commcell isn't retained in the destination commcell after migration
CommCell migration of data associated with a deduplication store to the original CommCell in which the store was created might create a new store instead of associating the data with the existing store
Reports might not show correct information regarding the migrated deduplication stores
Restore of migrated jobs belonging to a copy with encryption and de-duplication enabled may fail with error
"Description: Buffer is encrypted, but cipher has not been instantiated or has not been initialized with a key."
Size criteria set on secondary copy properties in source commcell isn't retained in the destination commcell after migration
CommCell migration of data associated with a deduplication store to the original CommCell in which the store was created might create a new store instead of associating the data with the existing store
Reports might not show correct information regarding the migrated deduplication stores
Commcell Import/Export - When new entities are migrated from a source commcell that are not yet mapped to entities in the destination (for example when data from a new mountpath is migrated), an already scheduled import job may go to pending due to missing answers with no way to specify mappings for the new entities. This update allows answering those questions in the control panel so that the job can be resumed.
Installed on : Image Level iDataAgent, CommServe, SAP for MaxDB, ProxyHost iDataAgent, Continuous Data Replicator, Oracle iDataAgent, SAP for Oracle, Documentum
SAP Oracle RMAN Util interface intermittent crashes for few failure scenarios
Oracle Table browse does not list partitioned tables.
Enhancement for ScanSCSITool command line tool to configure the Static Shared Magnetic Library.
Enhancement to allow configure/deconfigure operations on multiple MediaAgents for a given shared device of a Shared Static Library in Library and Drive Config Tool.
Support for Hyper-V backup for online VMs with Netapp engine.
VMware Snapbackup support for VM's across multiple Datastores.
VMware Snapbackup support for vSphere5.
Support for Hyper-V backup for online VMs with Netapp engine.
VMware Snapbackup support for VM's across multiple Datastores.
VMware Snapbackup support for vSphere5.
CommNet "Billing Association report" or "Charge Back report" may fail with the following error
"Problem Declaring/Preparing/Opening cursor for Cursor GetXMLFromQuery/BLClientReport.(Batch 1)
Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=, <, <= , >, >= or when the subquery is used as an expression"
Installed on : CommCell Console, Outlook Add-In Client, Web Server
Saved reports created in v8 will not run after upgrade to v9. These issues with running saved reports are seen only from Java Web and the Stand Alone Console from remote machine. The reports do work as expected while directly logged into the CS.
Documentum iDA default the page size option is set to 2147483647 in the New browse.
Unable to retain focus for selected MA/library in data path
Addin shows inconsistent results for Exchange Mailbox Archiver agent when the browse was done from backupset level.
Addin may show duplicate mailbox names with different capitalization
SAP Oracle Instance and Subclient creation support from command line.
Additional Instructions After installing this DB update 10917, Please run the below 2 Querys. One for Instance Creation and the other for Subclient creation.
1. qoperation execscript -sn CreateSAPOracleInstance.sql -si <Client_Name> -si <Instance_name> -si <ORACLE_HOME> -si <SAPData_HOME> -si <Default_Storage_Policy> -si <Log_Storage_Policy> -si <Cmd_Storage_Policy> -si <Oracle_user> -p2 <Oracle_pwd> -si <Oracle_service> -si <SAPEXE> -si <host_user>
Examples for 1:
Client_Name: CommCell Client Name
Instance: SAP Oracle Instance <SID> name
ORACLE_HOME: Oracle Home DIR Path
SAPDATA_HOME: SAP DATA HOME Path
Default_Storage_Policy: Default Storage Policy for Default subclient that gets created along with the instance.
Log_Storage_Policy: Log Storage Policy at instance Level.
Cmd_Storage_Policy: CMD Storage Policy at Instance Level for CLI backups
Oracle_user: Oracle User [Ex: sys ]
Oracle_Pwd: Oracle user password [ Ex: Sys Password ]
Oracle_service: Oracle Service [ SID Name Ex: BWD ].
SAPEXE: SAPEXE path.
Host_User: SAP User ID [Ex: bwdadm / <SID>adm ]
2. qoperation execscript -sn QS_CreateSAPOracleSubclient.sql -si <Client_Name> -si <Instance_name> -si <Subclient_Storage_Policy> -si <Subclient_Name>
Examples for 2:
Client_Name: CommCell Client Name
Instance: SAP Oracle Instance <SID> name
SubClient_Storage_Policy: Default Storage Policy for Default subclient that gets created along with the instance.
Subclient Name: Name of the user defined subclient [any name]
Installed on : ResourcePack, Exchange Mailbox iDataAgent 2003, Exchange Public Folder iDataAgent 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange, Exchange Mailbox iDataAgent 2000, Exchange 2000 Database iDataAgent, Continuous Data Replicator, OfflineMiningExDBEndUser, Exchange Public Folder iDataAgent 2003, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, File System iDataAgent for Windows, Exchange 2003 Database iDataAgent
Exchange mailbox archiver recall or recovery are failing with "Failed to read recipient properties"
Disk Usage tab of library properties may show the wrong values for average daily consumption.
Pruning might not happen correctly on disk library with managed disk space option enabled and many mount paths resulting in Arithmetic overflow DB errors.
Installed on : CommServe, ResourcePack, Web Server, CommNetServer
Enhancement to optionally specify the temporary folder which is used during qscript executions.
Additional Instructions The path can by set by the following registry key:
Add a string value called "sSCRIPTSTEMPDIR" under Base and set its value the directory to be used.
If not set, the default temp folder will be used (which in almost all cases is what should be used).
#1. SilentInstallProgress - Enhancement to show progress bar for silent install
#2. ReducedPackageFix - Support to use reduced package for software cache
Multiple jobs may fail on a busy Commserver with error "Failed to get a response in the timeout period from CVD for process registration" and "Failed to get a response in the timeout period from Communications service for process registration"
System Owner Capabilities link in the Control Panel needs to be renamed to Client Owner Capabilities
For Automatic schedules, under Power Management, "Stop the task if battery mode begins" should be enabled only if the first option "Start only if the computer is running on A/C power" is selected.
Unable to submit job without setting "Skip Catalog Phase" to true.
CvLibraryOperation process may crash while running library operation jobs such as Drive Cleaning.
Restore or Auxiliary copy main fail with 'wrong encryption key' error when reading from a deduplication enabled secondary copy if its source copy was changed.
Prunable data from a migrated deduplication-enabled storage policy may not be removed from disk.
DDB recovery job may stay running in Prune records phase without any progress if one of the MediaAgents for the disk library is offline.
DDB Recovery job may go pending in "Prune Records" phase if there is a large number of records to play back on the DeDuplication DB.
DDB Recovery job does not have the correct progress in the "Prune Records" phase.
DeDuplication enabled storage policy copies to have 'Failover to new store' enabled by default.
Auxiliary copy or restore from a deduplication enabled secondary copy may fail with error "OS could not find path specified" if a job was recopied and reconstruction had occurred.
Issue 1: If a laptop goes offline during a backup, the Web Console should show it's job status as "Queued" instead of "Running".
Issue 2: Improved capabilities support in Laptop Backups. Many functions can now be enabled or disabled/hidden using owner capabilities. See the documentation for details.
Issue 3: In restore dialog, the "restore to same folder" should not be enabled unless you are restoring to the original client.
New feature support - VM Provisioning.
Web Console shows all web apps.
When browsing file content an error message saying "UNKNOWN_ERROR" is received when client is not reachable.
The manage content dialog in Laptop Backups allows you to add duplicate items.
Laptop Backups should not allow you to change content while a backup is running.
JM support for new initiated from "INIT_FROM_TYPE_AUTOMATIC" for OSC initiated jobs.
Enhancement to hold reservation between between phases even when there is post backup command.
Additional Instructions After installing the patch the feature can be enabled or disabled by database key.
-- To enables the feature using the following qscript
qoperation execscript -sn SetKeyIntoGlobalParamTbl.sql -si HoldReservationDuringPostBkp -si y -si 1
--To disable the feature using the following qscript
qoperation execscript -sn SetKeyIntoGlobalParamTbl.sql -si HoldReservationDuringPostBkp -si n
Installed on : Exchange Mailbox iDataAgent 2000, Exchange 2000 Database iDataAgent, Exchange Mailbox iDataAgent 2003, Exchange Public Folder iDataAgent 2003, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange, Exchange Public Folder iDataAgent 2000, Exchange 2003 Database iDataAgent
Exchbackup.exe crashes during backup occasionally.
Compliance archiver skips messages while processing
Restore of exchange mailbox crashes occassionally
When the required media is outside of the library for a content indexing job, the job may go into a waiting state telling the user to check the streams tab - which may be empty and does not give any information as to why the job is waiting.
Snapshots may be incorrectly shown as mounted in GUI wherein the mount has failed in library version check.
Media Manager service may crash on a CS where catalog server is configured on one of the Media Agents.
SRM VSA Agent - Summary screens for a VM may not display any charts.
The aged jobs did not display if we did not click the "Advanced" button when viewing job history even if"show aged data during browse and recovery" is already set from ControlPanel-> Browse/Search/Recovery.
The SQL Agent is uninstalled but the subclient list shown in summary pane looks enabled.
"Discover Instances" operation for SAP For Oracle needs to be removed from the GUI options.
NAS Snap Protect GUI option should not be available on Non Netapp file servers.
Oracle Advanced Restore option "Point-in-time" setting is not being retained on revisiting advanced tab.
Oracle Advanced Restore option "Skip table spaces" values are not being retained on revisiting advanced tab.
If customized oracle scripts present, then script preview on backup and restore dialogs to show these.
Drive Validation may use a different media than the one selected.
Streams tab of Auxiliary copy job details screen has no clear indication as to which of the streams has the actual error.
"Mark Bad" option should not be given for To-Be-Copied jobs
Enhancement to support Prefetch command from GUI for ACSLS libraries emulated by CentricStor
The advance search option to change language does not work when the web client is installed in non english OS or if the selected language in browser options is other than English,
Improve performance of Web Search Client.
The advance search option to change language does not work when the web client is installed in non english OS or if the selected language in browser options is other than English,
Resource and image extensions converted to PNG format.
The advance search option to change language does not work when the web client is installed in non english OS or if the selected language in browser options is other than English,
Resource and image extensions converted to PNG format.
Oracle 11g database backup fails after running cross check as part of data aging.
Add support for Sybase 15.5.
Additional Instructions For Sybase 15.5 only on Unix, after installing this update, Syb_Install.sh needs to be run before attempting any Sybase backup or restore on that dataabse
Commcell User Group permissions GUI issue - cannot associate library that is displayed under Media Agents
User is unable to configure SAP on Oracle iDataAgent because the SnapProtect tab is disabled.
In Tools->Add/Remove Software->Remote Software Cache tab, After sorting the list when a remote cache client is selected to delete, system will delete the wrong client, the client listed before sorting is deleted.
Add Security Check when assigning system owner capabilities
Add Security Check when assigning system owner capabilities
Restore file paths in file level restore are coming with Volume# prefixed.
Support for Documentum Backup/Recovery on windows.
Installed on : File System NDMP Restore Enabler, MediaAgent
NAS iDA restore to Windows / UNIX client with more than 1 million files fails with error "NdmpRestore::monitorFilerandJobMgr: message processing returned fatal error, exiting".
Installed on : SharePointDM, ResourcePack, Exchange 2000 Database iDataAgent, LotusNotesDM, File archiver driver, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, Outlook Add-In Client, Data Archiver Agent for Exchange 2003, Exchange 2003 Database iDataAgent
Recalls at staging path are not working.
Archiver recall fails with "Skipping retrieval as data is erased.".
Additional Instructions To work around erroneous failure conditions due to this message, add the following registry key to bypass the erase check.
Name: nDMRSSKIPERASECHECK
Location: HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\Instance001\EventManager
Type: DWORD
Value: 1 to skip the erase check. 0 to enable the erase check.
Warning! enabling this key may allow retrieval of messages which have actually been erased.
Installed on : CommCell Console, Outlook Add-In Client, CommNetBrowser, Web Server
SRM Scheduled Report in PDF may be missing the legend.
SRM History Reports with trending have incomplete chart when saved to PDF.
When trying to change any of the client properties from GUI it was showing "invalid user" as error.
On Mac systems, when trying to select/deselect an agent during Schedule policy creation, an exception is thrown and user is not able to save the selection.
When associating clients and client groups while creating scheduled policy, if user deselects a client and saves policy, the groups are lost from the association
Support for Documentum Backup/Recovery on windows.
Media Contents dialog for a disk library mountpath associated to a Deduplication enabled storage policy may show an incorrect value in the Data Written column.
Restore or Auxiliary copy main fail with 'wrong encryption key' error when reading from a deduplication enabled secondary copy if its source copy was changed.
Security setting not allowing Destination Client to be viewed during Restore
Customer only wants his people to do in place restores. To do this, ISFP user group was granted the following Capabilities:
-Agent Management
-Alert Management
-Annotation Management
-Browse
-Browse and In Place Recover
-Data Protection/Management Operation
-Report Management
-View
Browse backup data for any client the account has access to.
2Pick defaultbackupset
Click recover all selected
You will see the under Restore Destination the "Destination Client" box is empty and not able to do restore operation.
Automatic Schedule Enhancement to support network throttle.
Enhance Firewall to support load balancing
Fix to consider only 9.0 and above clients when retrieving firewall configuration data.
Failed to remove all the incoming ports and options when the last incoming connection is deleted.
When all Incoming Connections are removed, Outgoing Routes are also deleted.
Failed to save single port entry in Additional open ports under incoming Ports.
A connection to the database using a DSN and the ODBC SQLConnect may not work on Windows x64 systems using 32 bit binaries which may cause issues such as restores from the web search UI not succeeding - note: fix may need additional regkey set (see additional instructions)
Additional Instructions This update adds logging and the ability to Toggle between SqlConnect DSN mode and connection string mode (SQLDriverConnect) mode.
This fix by default does not change the behavior. However a registry key can alter it.
In the database section create a STRING value called "connStringOverride_" -in case the DB name is DM2, the string would be "ConnStringOverride_DM2"
This accepts 3 different values:
on
on:
off
on - this automatically constructs a connection string to connect to the database based on the values stored in the registry.
on: allows one to specify one's own connection string.
Example:
on:Driver={SQL Server};Server=ExampleServer\ExampleInstance;Database=DM2;UID=sa;PWD=passwordincleartext
off: same behavior as if update is not installed (use DSN and SQLConnect)
NAS iDA backups with the SRM feature enabled will sometimes fail with and error indicating loss of control process. Error will occurr when there are file system names on the file server which contain spaces.
Restore or Auxiliary copy main fail with 'wrong encryption key' error when reading from a deduplication enabled secondary copy if its source copy was changed.
Drive Cleaning job fails with error messages 'The recording format of the drive is not compatible with the recoding format of the drive pool' even though drive can use the cleaning media based on media type.
Unable to add external groups for a name server as it returns blank list of groups
This update enables the user to create a registry key and change the LDAP query which is used to get the external group information.
Additional Instructions Create a registry value of type string and name “sGroupLDAPFilter” under CommServe node in the registry.
1.If no value is set then the LDAP query(objectClass=group) is used while fetching the external group information.
2.If a valid LDAP filter string is set as the value then the specified LDAP query will be used while fetching the external group information.
Support to enable client side dedup and cache for laptop.
Fix to have global mail timeout settings.
Fix for the sending email to the logged in user in "testmail" functionality rather than the sender.
Provide Enhanced logging.
Additional Instructions 1. Schedule report debugging level must be set to 10 (or higher)
2. A mailtimeout entry has to be added in gxglobalparam to set the timeout value. If no timeout value is set the defualt is 5 minutes. The units for this value is milliseconds.
Enhancement to support add/delete/overwrite Client owners and User groups in security at client level using qoperation
SharePoint Document restores incorrect version of document.
On editing the selected group of "Outgoing Port" of Firewall the selection is not retained
When new subclients are created for SQL agent, password for Pre Post process for existing sibling subclients is lost.
MultiStream support for UNIX Image iDA (available only for CXBF backups)
OneTouch GUI Enhancements
1. "IP Address" field is added in Ethernet Device dialog.
2. Update 1-Touch recovery points dialog Close Button text should be "Exit".
3. Update Spell mistake on OneTouch Configuration dialog in case.
4. OneTouch Configuration dialog title will be “1-Touch configurations”.
5. Populate "CommServe Client Name" in "1-Touch Client Configuration" dialog.
6. Type field is showing Size information.
Orphaned media - allow multiple media to be selected to be moved to a library.
Installed on : SharePointDM, SRMSharePointAgent, SharePoint iDataAgent
SharePoint document backup may fail to backup a document if the author's user account has been deleted and the account's security ID cannot be retrieved.
Installed on : CommServe, File System iDataAgent for Windows, Web Server
Laptop Webconsole: When doing an out of place restore from web console, the first level of the folder is getting stripped and only the contents inside it are getting restored.
Media prediction report for Content Indexing on a storage policy may not include some required media or may include media which have already been content indexed and are no longer required to be content indexed.
CommServe DR backup jobs may fail after a commcell migration.
Saving DR backup settings may fail with "Failed to save Disaster Recovery Archive Group in CommServe database" while trying to set the DR backup storage policy after a commcell migration
Additional Instructions This update is to fix migrations going forward - if the issue already happened sql script form no:10860 has to be used to fix the DB
DB Upgrade may fail with the following error in the log file:
Violation of PRIMARY KEY constraint 'PK__BLEntityHistory__481BA567'. Cannot insert duplicate key in object 'dbo.BLEntityHistory'. (RecNum:1,State:995240)
Multiple jobs may fail on a busy Commserver with error "Failed to get a response in the timeout period from CVD for process registration" and "Failed to get a response in the timeout period from Communications service for process registration"
Snap Incremental Virtual Server iDA backup jobs may fail with error "CreateIndex failed on MediaAgent [] - Index files are missing. Job could have earlier run on a different MediaAgent possibly due to a failover"
Installed on : SRM Server Database, SRM Server Database
For SRM Enabled NAS backup agent primary storage information may not be sent to CommNet during sync-up operation.
After successful sync, SRM NAS NetApp client summary may not show default subclient.
After successful sync, SRM NAS EMC Client summary may show all the subclients as default YES and the content as '/'
After successful sync, SRM NAS EMC Client summary may show Share Space Used in wrong unit (TB instead of GB).
After successful sync, SRM NAS clients (Celerra and NetApp) may not show volume and share information when there is any billable Entity or Cost Category being associated were deleted.
Billable Entity assigned for SRM NAS CIFS Share is not reset to 'Not Defined' when associated Billable Entity is deleted. Similarly Cost Category assigned for SRM NAS NetApp Aggregates, EMC Storage Pools, EMC Meta Volumes are not reset to 'Not Defined' when associated Cost Category is deleted. This issue can be noticed by looking at the Billable Entity Manager/Cost Category Manager. Those entries will not be shown in GUI.
Additional Instructions Incorrect assignment of Billable Entity and Cost Categories (after deletion) is reset by the install.sql file
Installed on : Exchange Mailbox iDataAgent 2000, Exchange 2000 Database iDataAgent, Exchange Mailbox iDataAgent 2003, Exchange Public Folder iDataAgent 2003, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, PrimaryCIForExchange, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, Exchange Public Folder iDataAgent 2000, Exchange 2003 Database iDataAgent
ExArcMonitor crashes intermittently. This crash is generally preceded by a hang
Creation of profile through ExArcMonitor now honors the sCASServerName registry key
Fixes ambiguous username resolution issue while creation of profile through ExArcMonitor
Fixed a stability issue wrt deleting profile in ExArcMonitor
Removed the flag CONNECT_USE_SEPARATE_CONNECTION of PR_PROFILE_CONNECT_FLAGS property, used in profile creation, as it's not recommended by MS.
Installed on : CommServe, File System iDataAgent for Windows, Web Server
Display the Sets alphabetically
Show correct job status when web restore jobs are terminated abnormally
Handle special characters in the from field for smart filters.
Status column alignment fixed to LEFT on Download tab on web page.
Improve performance of Web Search Client.
The advance search option to change language does not work when the web client is installed in non english OS or if the selected language in browser options is other than English,
Show correct job status when web restore jobs are terminated abnormally
Handle special characters in the from field for smart filters.
Status column alignment fixed to LEFT on Download tab on web page.
Improve performance of Web Search Client.
The advance search option to change language does not work when the web client is installed in non english OS or if the selected language in browser options is other than English,
CommNet charge back report fails to provide data and times out for all Commcells. Log file contains error similar to:
Attempt to fetch logical page (1:205832) in database 2 failed. It belongs to allocation unit 4035241023232933888 not to 936764776684912640.
Recovered pruned and deleted data fails in the merge phase with error "The INSERT statement conflicted with the FOREIGN KEY constraint "archChunkMapping_archChunkId_chunkCommCellId_FK""
Qscript to Modify "Store Updates Locally" location on client.
Additional Instructions This script takes Client Group as input. Below are the pre-requirement for Client Group option:
- The group should contain clients which supports entered path. For. e.g. Unix client does not support
Windows machine location. So Client Group with Windows clients should not contain Unix clients for this
script to work.
- The location given as "Store Updates Locally" should pre-exist on each client.
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Web Server, Exchange Mailbox iDataAgent 2003, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
Support for multi streamed jobs during Fast pass discovery.
Installed on : Image Level iDataAgent, CommServe, SAP for MaxDB, ProxyHost iDataAgent, Continuous Data Replicator, Oracle iDataAgent, SAP for Oracle, Documentum
Oracle GUI browse displays partial list of data files.
Oracle SrvOraAgent crashs when RAC and ASM installed on the client.
Offline Content Indexing job may restart from the beginning of an archive file instead of resuming from where it left before.
Recopy option may not set jobs as to be copied it jobs have invalid archive files.
The jobs on Vault/Mirror Snap Copy may be in Partial status when vault or mirror based auxiliary copy is done after backup copy operation.
A NetApp Snap Protect storage service related to a deleted storage policy may still exist.
After AuxCopy the jobs in secondary(non-snap) copies that are copied completely might still show as partial if the jobs are originally from a primary snap copy
Additional Instructions This update will only fix the jobs that will get picked up for aux-copies going forward, the jobs that are already picked up should be fixed by executing a sql script Form# 10780
Fast pass discovery enhancements to support Windows and Unix file formats collected using pre-deployment survey method.
Fix for fast pass discovery job failure due to incorrect server name during storage policy creation.
Fix for fast pass discovery jobs failing while merging jobs with same start time.
Fixes for Fast pass TSM:
Unix backups are failing after push install, since the contents for default subclients are specified as "Default_Contents". This is being changed to / to let the backups run.
Ambiguity in hourly schedules end time is causing task manager to miss first run. Schedule end time will be set to 86400 to avoid this
EDC discovery failure during database merge due to duplicate hostnames in client list.
Fix for Fast pass discovered TSM job size >2GB was not being handled properly
Creation of a new instance for Virtual Server App Type is allowed for a guest user who doesn't have required security privileges.
GUI freezes when a user with insufficient privileges (No "Administrative Management" capabilities) tries to Enable "snap protect" along with enabling "Enable retry on network errors"
Job progress bar for resumed AuxCopy jobs progresses ahead too soon and may reach and stay at 100% even when there is a lot of data still left to be read.
AUXCOPY_NOT_PICK_NEW_BACKUPS registry key is not being honored and new backup jobs get picked up for AuxCopy when a suspended AuxCopy job is resumed.
Backup not automatically exporting media after successful completion of job if job is started from schedule policy.
Installed on : SharePointDM, SRMSharePointAgent, SharePoint iDataAgent
SharePoint Document backup using direct database access hangs on a library/list configured with calculated columns.
SharePoint Document backup may fail to backup a document if the author's user account has been deleted and the account's security ID cannot be retrieved.
Installed on : CommServe, Web Server, All, MediaAgent, CommNetServer
Import from POD cell via intermediary media agent job may fail in case if intermediary media agent is GRC client since dump gets deleted while pulling.
Import from POD cell Job may fail with client or host name conflicts if intermediary MA client is captured.
Snap Backup may go into pending when SRM Analysis with File Level Analytics is enabled.
When running Job Summary Report for Data Recovery Jobs with Stub Recall option, report may not be generated if XML format is selected for the output.
Testing "alerts" for certain alert types causes an exception in EVMGRS
Job Summary Report with "Stubbed Files" option may fail when the client doesn't have Archiver agent.
SendLogFiles may only sends the last email when mail server size limit is specified in GUI.
FTP notification email subject is not editable.
EvMgrS.exe may crash when we try to send multiple CAB file chunks over the email.
SendLogFiles may not gather client logs with time out error
Aux Copy Job Summary report does not have the Data Transferred on Network and Data Written columns.
Data Transferred on Network value for secondary copies in Jobs in Storage Policy Copies report is incorrect
Copy export dumps from Podcell to intermediary media agent may fail in case it is behind the fire-wall.
When jobs are imported into a storage policy copy they may not get picked up as 'to be copied' for the corresponding auxiliary copy that uses this as source copy
CCM cross version export might take abnormally longer time for huge databases
Job Percentage is not updated as the job progresses for cross version migration export
After cross version migration any change in client property from commcell console GUI might fail for certain client operating system versions
After migration of data from static shared mount path in a cross-version export to 8.0 commServe restore of data in that mount path might fail
When Commcell Import fails due to conflicting entries in destination database the list of conflicting entries are not getting logged
Import of media locations may fail due to conflicts when a media location of the same name exists in the destination CommServe
Additional Instructions This requires GUI update from Form #10604.
Virtual Server Agent backup may go to pending state of any of the Virtual Machines have unicode characters in it.
Support Prefetch command from GUI for ACSLS libraries emulated by CentricStor
Additional Instructions User need to setup SSH connection which is without user interaction, please check the documentation for the details.
Fix to have global mail timeout settings.
Fix for the sending email to the logged in user in "testmail" functionality rather than the sender.
Provide Enhanced logging.
Additional Instructions 1. Schedule report debugging level must be set to 10 (or higher)
2. A mailtimeout entry has to be added in gxglobalparam to set the timeout value. If no timeout value is set the defualt is 5 minutes. The units for this value is milliseconds.
Changing disk library properties may intermittently display an error popup: "Invalid or Missing Device ID"
New feature support for Virtual Machine Provisioning.
Installed on : SRMServer, File archiver driver, SRMNASAgent, Outlook Add-In Client, File System iDataAgent for Windows, All, MediaAgent
Fix for issue where a MA with several jobs running failing to upload some index folders to Index Cache Server when connection to Index Cache Server is down and comes back later on.
File Distribution Reports for SRM NAS Agents like largest, oldest, prohibited files may report some files with user name and group name as UNKNOWN.
File Distribution Reports for SRM NAS Agents like largest, oldest, prohibited files may show some files more than once with different values for user name, modified time, access time, etc.,.
Running SRM jobs can crash Media mount manager on media agent
When ACSLS server returns incomplete drive serial number list, the media may fail to mount with Drive SCSI Identifier mismatch error.
New feature support for Virtual Machine Provisioning.
Installed on : CommServe, SRMServer, CDRVSSEnabler, Exchange Mailbox iDataAgent 2003, Web Server, DBUpgrade, CommCell Console, Exchange WebProxy Archiver Agent, CommNetBrowser, Outlook Add-In Client, PrimaryCIForExchange, Data Archiver Agent for Exchange 2003, All, DataArchiver Agent for Exchange, MediaAgent, Exchange Mailbox iDataAgent 2000, OWAProxyEnabler, SRMNASAgent, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, File Archiver for Windows Agent, ResourcePackInternalUse
0 client is not listed under Client Computers in GUI after it's installed to a VM Client pointing to 9.0 CS.
The web console link does not take directly to the client if using IE8.
Install of CS to a new machine with a CSDB Dump from another machine causes DB error during Send Log Files.
Restored File on Win 2K8 R2 may contains "Garbled' characters in the first line of the file.
Failed to get the client list from the CommServe during 1-touch Offline restore.
During VM discovery job pre-installation of client with unicode characters in name failed.
Auxiliary Job may fail with 'There is no active controller for this device' when disk library is used in primary storage policy.
Synthetic Full Job may fail and cause dangling reservations.
Auxcopy job may fail with job failure reason 'Error occurred while processing chunk...'
Backup jobs may wait for avaialble resources if one of the Media Agent goes offline when multiple data paths defined.
Jobs may go to pending with JPR: "Failed to get a response in the timeout period from Communications Service for process registration", due to resource reservation taking longer time than expected.
Support all license types for Express CS.
Reconstruction job - when changing from Add records to Prune records phase is going to the Waiting Queue and job waits though no resources are needed.
Job progress goes from 90 to 0 percent during turbo stubbing phase.
Push-install is failing for clients with Unicode name.
When a client upgrade job is initiated from commcell with out reboot check box selected, jobs waits for couple of hours and times out if the machine needed a reboot.
New feature support for Virtual Machine Provisioning.
Web Console configuration file is set to log debug information on the server instead of just errors. This could potentially slow down the server and result in large log files.
Web Console gui is calculating data sizes using decimal instead of binary KB/MB (dividing by 1000 rather than 1024), resulting in size mismatches shown between the Java console and the Web Console.
When using the Safari browser, the delete buttons in the Laptop Backups manage content dialog only work if you click on the edge of the button.
When your browser session times out while using the Web Console, it is supposed to detect it and redirect you to the login page. Instead, it shows popup error messages whenever you use a function that tries to talk to the server.
When browsing file content an error message saying "Desired Response not received due to unexpected problem on server." is received when client is not reachable.
The CPU usage option is not getting saved for automatic schedules using Web Console.
Unable to load/view schedules from schedule policies using the web console.
Special folders like Desktop, Videos, and Music should not be allowed in content excludes in Laptop Backups.
If you initiate a restore job from Laptop Backups, and an error occurs, no error message is shown to the user.
In the details view of the "Current restore status" panel in Laptop Backups, the "Data protected" fields should instead read "Data restored".
Backup and restore jobs monitored from the Web Console gui are incorrectly showing 0's for data protected numbers in some cases.
Installed on : SharePointDM, ResourcePack, Exchange 2000 Database iDataAgent, LotusNotesDM, File archiver driver, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, Outlook Add-In Client, Data Archiver Agent for Exchange 2003, Exchange 2003 Database iDataAgent
Getting 0KB stub files in the file server for File Archiver Agent.
Additional Instructions 1. When recall fails, the file becomes 0KB files until next service restart which copies the stub from the restub cache. In this particular incident, recall failed because recall activity was disabled in the CS as a result of JM could not start the restore job. But this failure could be applicable to any failure at the MA or the JM level preventing successful recall.
2. gxhsmutility was crashing when executed with incomplete -extoption command.
Installed on : CommServe, CDRVSSEnabler, Web Server, DBUpgrade, CommCell Console, CommNetBrowser, Outlook Add-In Client, Exchange WebProxy Archiver Agent, PrePostInstall, All, OWAProxyEnabler, OfflineMiningExDBEndUser
RemoveUpdates with expireAll mode is disabled.
Job details screen may not show correct backup size for SQL backup job when there are multiple restarts of the job.
Additional Instructions For a subclient with multiple databases, the backup size will be approximated to the closest next chunk boundary and it may show marginally more data size as compared to the actual data size.
Automatically expiring older updates on clients.
Allowing remote caches to be used for client/updates installation while download software job is running.
Install software was falsely reporting success without installing servicepack when servicepack was corrupted.
Laptop backup subclient property sheet always lists the SubClient Policies filters through the WebGUI, regardless of how the "Use SCP Filters" checkbox is checked.
Fix webconsole UI to enable Restore button when user has restore capabilities
Installed on : CommServe, SRMServer, Exchange Mailbox iDataAgent 2003, Web Server, DBUpgrade, Outlook Add-In Client, PrimaryCIForExchange, Data Archiver Agent for Exchange 2003, DataArchiver Agent for Exchange, All, Exchange Mailbox iDataAgent 2000, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000
New feature support for Virtual Machine Provisioning
Installed on : Exchange Mailbox iDataAgent 2000, Continuous Data Replicator, Exchange Mailbox iDataAgent 2003, OfflineMiningExDBEndUser, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, PrimaryCIForExchange, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003
Application crash attempting to save mailbox or folder as PST files.
Certain messages with attachments are failing to restore as msg or pst files. It fails with the error
message : "An internal error occurred". This specially happens for messages with embedded attachments
Added Extra logging at higher log level
Streamed properties are not handled properly
CVD crash during log replay in snap mining operation
Auxiliary Job may fail with 'There is no active controller for this device' when disk library is used in primary storage policy.
Synthetic Full Job may fail and cause dangling reservations.
Auxcopy job may fail with job failure reason 'Error occurred while processing chunk...'
Backup jobs may wait for avaialble resources if one of the Media Agent goes offline when multiple data paths defined.
Jobs may go to pending with JPR: "Failed to get a response in the timeout period from Communications Service for process registration", due to resource reservation taking longer time than expected.
Installed on : Exchange Mailbox iDataAgent 2000, Exchange Mailbox iDataAgent 2003, Exchange Public Folder iDataAgent 2003, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange, Exchange Public Folder iDataAgent 2000
Exchange mailbox backup crashes on few emails when failure to fetch attachment properties is encountered
Additional Instructions When these kinds of attachment failure happens, the corresponding messages will be failed to backup.
Compliance Archiver may prune stubs from mailboxes during a backfill operation
Installed on : SRM Server Database, SRM Server Database
New feature support for Virtual Machine Provisioning
Additional Instructions Virtual machine performance data, Host performance data will be collected from the time update is installed and old data will be removed.
Copy export dumps from Podcell to intermediary media agent may fail in case it is behind the fire-wall.
When jobs are imported into a storage policy copy they may not get picked up as 'to be copied' for the corresponding auxiliary copy that uses this as source copy
CCM cross version export might take abnormally longer time for huge databases
Job Percentage is not updated as the job progresses for cross version migration export
After cross version migration any change in client property from commcell console GUI might fail for certain client operating system versions
After migration of data from static shared mount path in a cross-version export to 8.0 commServe restore of data in that mount path might fail
When Commcell Import fails due to conflicting entries in destination database the list of conflicting entries are not getting logged
Import of media locations may fail due to conflicts when a media location of the same name exists in the destination CommServe
Additional Instructions This requires GUI update from Form #10604.
Installed on : CommServe, SRMServer, CDRVSSEnabler, Exchange Mailbox iDataAgent 2003, Web Server, DBUpgrade, CommCell Console, Exchange WebProxy Archiver Agent, Outlook Add-In Client, CommNetBrowser, PrePostInstall, All, PrimaryCIForExchange, Data Archiver Agent for Exchange 2003, DataArchiver Agent for Exchange, CommNetServer, Exchange Mailbox iDataAgent 2000, OWAProxyEnabler, OfflineMiningExDBEndUser, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, File System iDataAgent for Windows
Fix automatic owner assignment on upgraded commserv
Fix modification of backup content for a re-installed client
Improves GUI Audit Report performance on very large database.
Fixes GUI Audit Report for Data verification job when change to "All" or "Full" options.
Logging enhancement - better logging of database lock timeouts/ deadlocks if and when they occur
If a database operation fails, in some instances the database operation was not retried correctly
Enhancement - SQL trace template useful for troubleshooting.
Additional Instructions This update will place the SQL trace template into the BASE folder.
To actually use it, the template needs to be imported into sql profiler.
Virtual Machine DIPs may accidentally be picked by Physical Machine backups.
EvMgrS is crashing when you attempt to remove a snapprotect snapshot from Array Management when snapshots are from a deleted VSA client.
Added enhancement to set the size limit for the primary jobs that can be copied to secondary storage policy copy by Auxiliary Copy job
GUI Audit trail report job goes to pending state with error 'Loss of control process scheduledReport.exe' if any Audit event has large string values.
New feature support for Virtual Machine Provisioning
Out of place restore fails to restore files with short file name(8~3 format).
Additional Instructions The short file names are not backed up by default, this requires a registry key entry to be created. With this registry key the short file names get backed up and restored for in place restores. However for out of place restores the short file name was not being restored.
Copy export dumps from Podcell to intermediary media agent may fail in case it is behind a fire-wall.
Access path may become offline in case its on shared media agent and target access path is mapped to the existing access path when 'importing from pod cell'.
Additional Instructions This update requires another update (update from #10578).
Installed on : SharePoint iDataAgent, SQL Server iDataAgent, SRMSQLAgent
Ability to specify any databases to be use as Ondemand backup via a registry key to be kick off using commandline.
Additional Instructions 1. From the CommCell Browser, navigate to Client Computers.
2. Right-click the <Client> and then click Properties.
3. Click the Registry Key Settings tab.
4. Click Add
5. In the Name filed, type <InstanceName>_<SubclientName>_OnDemandFilePath
6. In the Location list, type MSSQLAgent
7. In the Typle list, select REG_SZ
8. In the Value field, type the fully qualified path of the database list file.
For example: C:\DatabaseListFile.txt
9. Click OK.
Installed on : CommServe, MediaAgent2003, MediaAgentXP, MediaAgentNT, File System iDataAgent for Windows, VirtualServerAgent, All, MediaAgent
Silo Archival Job may go to pending in scan phase with JPR: "Backup Failed: Failure due to a backup failure and the current setting of fail on any backup failure."
Additional Instructions none
Index Cache Server support for Admin jobs
Unix FS and archiver incremental backups might fail after synthetic full jobs with verify synth full option on.
ROMS Agent may hang when there are connection issues between server and client.
Enhanced error reporting and added more diagnostic information for troubleshooting.
Installed on : File System NDMP Restore Enabler, MediaAgent
AuxCopy of very old NAS archives fail with error "Failed to parse chunk header". Also NAS Content Indexing from a NetApp backup that was suspended and resumed misses some data.
File Distribution Reports for SRM NAS Agents like largest, oldest, prohibited files may report some files with user name and group name as UNKNOWN.
File Distribution Reports for SRM NAS Agents like largest, oldest, prohibited files may show some files more than once with different values for user name, modified time, access time, etc.,.
Stub recall from embedded link may fail with error: Auto discover failed.
Additional Instructions The following key should be added to the web.config's appSettings tag:
<add key="CV:AutoDiscoverUrl" value="https://servername/autodiscover/autodiscover.xml" />
Installed on : SRMCommNetNASFilerFN.sql, SRMCommNetNASNetAppSubclientInfoFN.sql,SRMCommNetNASEMCSubclientInfoFN.sql,SRMCommNetNASNetAppLogicalVolumeFN.sql,SRMCommNetNASEMCLogicalVolumeFN.sql,SRMCommNetNASNetAppSharesFN.sql,SRMCommNetNASEMCShareFN.sql,SRMCommNetNASNetAppSubclientCostElementFN.sql,SRMCommNetNASEMCSubclientCostElementFN.sql
Installed on : CommCell Console, Outlook Add-In Client, CommNetBrowser, Web Server
On Subclient Property Content Tab, when Browsing clients, Laptop specific folders which are music, desktop, documents, pictures, videos are not appearing for Linux clients.
Job Summary report: “associated media”, "Media Agent" may not be shown even if selected for SILO archive jobs.
Job Summary report: Report - Time zone does not honor selected date.
Job Summary report: Default value for “Group By” option is not working.
For browse from NetApp image backupsets, the "Browse Options" dialog incorrectly displays a volume level browse option. If this volume browse option is selected the browse fails with a dialog indicating there is no data to restore.
Installed on : CommServe, Web Server, Outlook Add-In Client, All
Support Web Search Server for Express OEMs.
Incremental Documentum iDA jobs may fail with error "CreateIndex failed on MediaAgent [] - Index files are missing. Job could have earlier run on a different MediaAgent possibly due to a failover"
The "Use SCP filters" option appears to be deselected by default for laptop backup agents newly added to a Commserver and made a member of a subClient Policy.
Installed on : ResourcePack, DriverForFileLevelRep
Bugcheck caused by cvmfsj.sys driver during rename operations while kernel memory allocations are failing leading to system abort of monitoring folders.
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Exchange Mailbox iDataAgent 2003, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
Enhancement to allow DAG Master Client creation to discover member servers by querying child domain instead of parent domain
Job Summary report may include all Virtual Server Agent jobs in the selected time period even though Virtual Server Agent or client is not selected.
Job Summary report may not include Virtual Server Agent jobs even though there are jobs run.
Script to add (or remove) Bcc column for Email Results Panel
Additional Instructions From command line of any client in commcell, navigate to base folder and perform login using command called qlogin
Then to add Bcc column for email results panel in compliance search page, run below command:
qoperation execscript -dbn DM2 -c 'client Name' -sn BccColumnForEmailResults -si 'add'
'client Name' -- client name of the Webserver machine
Hint: To find the correct client name to use, login to web server machine, open registry and get the name of child node under following path: HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\Instance001\Machines
If you want to remove Bcc column from email results panel in compliance search page, run below command:
qoperation execscript -dbn DM2 -c 'client Name' -sn BccColumnForEmailResults -si 'remove'
Database troubleshooting fix - If a database query is creating a lot of locks which locks out other queries, the query which looks for such locks may take a significant amount of time to run causing other issues.
Active lock detection job created using Dbmaintenace tool may fail to run.
Database troubleshooting fix - If a database query is creating a lot of locks which locks out other queries, the query which looks for such locks may take a significant amount of time to run causing other issues.
Active lock detection job created using Dbmaintenace tool may fail to run.
Deconfiguring a media agent may fail with errors in the log similar to the below in case a commcell migration has been performed and if the deconfigured media agent was part of an answer:
PopulateMMHostTbl () - INFO : Adding/Deleting a row in MMHOST table for Media Agent
PopulateMMHostTbl () - ERROR : CVMMDBMediaAgent::AddHost/DeleteHost failed. MM Error [Failure during delete operation on CommServe Database.] Error Code [-1]
SetClientError () - ERROR : Failed to drop entries from Media Manager tables
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Exchange Mailbox iDataAgent 2003, Web Server, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, PrimaryCIForExchange, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003
Reconfigure DAG client (pseudo node) agent doesn't not work.
Incremental Documentum iDA jobs may fail with error "CreateIndex failed on MediaAgent [] - Index files are missing. Job could have earlier run on a different MediaAgent possibly due to a failover"
Installed on : SharePointDM, SharePoint iDataAgent, File System iDataAgent for Windows, All
SharePoint Database backups of Service Applications leave staged files behind in the Job Results directory.
Adds support for backup of SharePoint Site collections using Database SnapShots
Additional Instructions Please create the following registry key for functionality
DWORD registry "bUseSPAPI" is set to "1" under HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\Instance001\MSSharepointDocAgent.
SharePoint restores might fail after installing update 35126.
Support for creating zip files for each of the groups in a review set. For files this group is defined by the File path and for emails this is the FROM field.
Additional Instructions Note the related form 10199 must be installed on web client to test this form.
Creation of CAB fails when there are many documents
Installed on : Image Level iDataAgent, CommServe, SAP for MaxDB, ProxyHost iDataAgent, Web Server, Continuous Data Replicator, Oracle iDataAgent, SAP for Oracle
Oracle Snap Restore is writing password into log file.
Oracle process crashes after backup completes on Windows 2008
Change library on media tool - Added support to change library of media by barcodes.
Additional Instructions Note - in 9.0 changing the library of exported media can also be done from the GUI. This tool can be used to do it from a list of barcodes in bulk (same as the 8.0 version allows - this is a forward port of that enhancement)
Installed on : MediaAgent2003, MediaAgentXP, File System iDataAgent for Windows, MediaAgentNT, VirtualServerAgent, MediaAgent
Certain VM names may be incorrectly identified as a snapshot VMDK casing the backups to complete with errors.
Certain VM names will not be correctly renamed on restore.
If the recall limit has been reached, requests are being denied even though process has been excluded.
Additional Instructions 1) Navigate to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\cvmhsm\Parameters) Under the "Parameters" key create a string value (REG_SZ) named ‘ExcludeProcessX’ (where X is the next
consecutive number in the list (i.e. ExcludeProcess1, ExcludeProcess2, etc)) for any process that should Not
initiate recalls.
2) Restart CommVault Services for the registry keys to take effect.
Enhance SnapProtect for NetApp to handle different names for files servers. This enhancement includes supporting multiple interfaces on a single file server using one Array Management entry. This enhancement can be used for VMWare configurations where a public address can be used in array management while the VMWare server using a private network to access NFS exports from the file server. Also handled in this enhancement are handling different names for the same interface including recognizing full qualified names, not fully qualified names, and IP addresses as being the same array.
SRM Integrated Exchange Agent does not gather DAG Server information.
Exchange Integrated SRM Data Collection job for DAG servers may go into pending with Loss of control process SRMServer.exe.
File system Backups with SRM may fail or may run for a long time in Import Analytics phase when the client is a virtual machine and it is backed up using virtual server IDA also.
Installed on : Exchange Mailbox iDataAgent 2000, Exchange Mailbox iDataAgent 2003, Exchange Public Folder iDataAgent 2003, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, Exchange Public Folder iDataAgent 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
The Manual discover may not discover all the mailboxes.
The auto discover with DB affinity feature may not discover all the mailboxes.
EvMgrS.exe may crash on CS when we try to configure target mailbox for an Exchange Compliance archiver, if few of the mailbox users are invalid.
Exchange Public folder backups complete without errors and does not backup all items because of Permissions issue.
MB backup and archive does not give any indication of failure as result of inaccessible mailbox.
Profile created by Data Protection or Recovery operations fails to open store if mailbox name is ambiguous.
Additional Instructions With this update:
1. The public folders that could not be backed up/archived can be viewed from job events, failed items list and logs
2. The MB could not be backed up/archived can be viewed from job events, failed items list and logs
Installed on : SharePointDM, SRMSharePointAgent, SharePoint iDataAgent
Columns containing some extended ascii characters are restored with incorrect values.
Additional Instructions New full data protection/archive operations are required with created DWORD registry value dwUseOmApi set to 1 under corresponding location HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\Instance001\MSSharepointDocAgent and/or HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\Instance001\SharePointDM prior to recovery/recall operation. Registry key dwUseOmApi is applicable only for SharePoint 2007 and 2010 versions.
Installed on : CommServe, MediaAgent2003, CDRVSSEnabler, LotusNotesDM, Web Server, CommCell Console, CommNetBrowser, Outlook Add-In Client, Exchange WebProxy Archiver Agent, MediaAgentNT, All, MediaAgent, OWAProxyEnabler, OfflineMiningExDBEndUser, MediaAgentXP, File System iDataAgent for Windows, VirtualServerAgent
ArchiveIndex is failing to access renamed folder.
Auxilliary copy for NAS attached tapes with hardware encryption may fail after copying NAS index files.
Proper handling of job results directory cleanup for SQL iDAs jobs
Support for virtual server iDA multi VM restores.
The data classification for exchange feature is disabled. The CVD launches a thread to monitor the exchange DC. This DC thread in CVD is disabled with the update
Point-in-time browse might fail for exchange mailbox archiver
VSA Livebrowse support
Support application Log truncation during VMware SnapProtect Phase for Application aware backup for granular recovery.
Installed on : CDRVSSEnabler, CommCell Console, CommNetBrowser, Outlook Add-In Client, Exchange WebProxy Archiver Agent, All, OWAProxyEnabler, NDMP Remote Server, ResourcePackInternalUse
When choosing Advanced Option for installing 32-Bit Content Indexing for Express OEM, nothing was getting selected.
If NDMP Remote Server is selected pressing the Back button on the Summary screen causes QInstaller.exe into an endless loop.
If the user specifies CPU type folder (Win32 or WinX64) in the path (e.g., C:\Custom-Win32-Package) when creating custom package, it does not create the CustomPackage correctly in the path specified
Installing WebClient on top of an existing WebServer fails while extracting files.
SnapProtect Test tool is enhanced to validate whether customer's hardware array and client configuration supports Snap Protect operations without requiring Commserve install.
Installed on : CommServe, CDRVSSEnabler, Exchange Mailbox iDataAgent 2003, Web Server, DBUpgrade, CommCell Console, CommNetBrowser, Outlook Add-In Client, Exchange WebProxy Archiver Agent, PrimaryCIForExchange, Data Archiver Agent for Exchange 2003, DataArchiver Agent for Exchange, All, Exchange Mailbox iDataAgent 2000, OWAProxyEnabler, OfflineMiningExDBEndUser, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000
When ever default subclients is created by server(backend) SnapProtect flags gets enabled if NetApp Snap Management License is present
CommCell GUI may stop responding when browsing for SRM NAS Folders from "SRM Cost Analysis -> Billable Entity Manager -> Billable Entity Association -> Folder" level.
Properties of existing subclients like include folders, exclude folders, include attachment, exclude attachment are modified when new subclient gets created for LNDM.
Unable to change the exchange database subclients content.
qdelete spcopy fails to delete the storage policy copy and returns success.
Do not require snap management licenses consumption for NetApp primary filer when client is enabled for snap protect.
SQL subclients have storage policy overwritten after 9.0 upgrade.
Jobs running to a SILO enabled DeDuplication storage policy may go pending with JPR: "Mount Path does not have enough space."
Customer cannot delete Content Indexing Engine.
Uninstalling Commcell Console is deconfiguring the agents installed on the Client.
CommNet Agent licenses can not be released on CommServe without MediaAgent installed.
qoperation execute supports modification of below listed properties from commandline.
Content Indexing Properties of a client.
Modify Registry key settings of a client
DeDuplication Properties of a client
DeDuplication and SRM Options of a subclient.
Changing the Exchange DAG subclient property may fail to get saved.
EDC requirement (form# 10010 -Fast pass discovered entities to be merged as deconfigured entities into CS database.)
Jobs in storage policy copy report in text(CSV or XLS) output format, there is a mismatch in the data and the columns due to the compression ratio column.
Outlook 2010 auto open does not work properly when in cached mode.
Offline Archiving Hourly schedule changes.
Additional Instructions A new key is being added to schedule Offline Archive operations every nn hours.
Name: AutoLMJobHourlyFreq
Location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Galaxy.Ex2KMBDM.CVEAAddin
Type: DWORD
Value: number of hours between offline archive run attempts.
Details: This key is not created by default. If the key is created then it will override the behavior of registry keys AutoLMJobFreq and AutoLMJobRunTime. It is recommended to use registry key bEnableOfflineArchiveAtStartup in conjunction with this new registry key as the increments for AutoLMJobHourlyFreq will only begin nn hours after Outlook is opened.
Note, there may be some variance in exactly when the offline archive job is kicked off when this registry key is enabled as it may be delayed up to one additional hour past the configured interval.
Installed on : SharePointDM, ResourcePack, LotusNotesDM, File archiver driver, Outlook Add-In Client, All, Data Archiver Agent for Exchange 2003, MediaAgent, Exchange 2000 Database iDataAgent, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, Exchange 2003 Database iDataAgent
For FS Archiver and File System Data Migrator, when deep path files are being archived, it may generate a 0KB file.
When a FULL FS Archiver job is run with a new Index, followed by an incremental job, and if the FULL job is deleted, user may not be able to browse any data from the incremental jobs.
When doing system state backup using File system agent, if one or more components fail, the list of failed files in the job details would show up as "[%s] Failed" instead of the failed component name.
Additional Instructions FS Archiver and File System Data Migrator can support migration of files upto a 800 character file name length (including the file path). However, the limitation is dependent on the number of bytes used in the translation when using unicode or multibye character sets.
Backup Job when run with SRM Discovery option goes into pending state with job pending reason: "Loss of control process clBackup.exe".
When we select more than one media and run catalog job, and and if catalog of one of the media fails, the job status should be completed with errors but the status is seen as complete
Symptom : When we select more than one media and run catalog job , and if catalog of one of the media fails , it does not retry the catalog operation later
Fix : Added a registry key "nMaxCatalogRetryAttempts" under MediaAgent. Depending upon the value of this key it will retry the catalog of failed media.
Additional Instructions Create "nMaxCatalogRetryAttempts" under MediaAgent and set it's value to a number, that many times you want to retry the catalog of failed media
Installed on : SharePoint iDataAgent, SQL Server iDataAgent, SRMSQLAgent
During log shipping if source and destination are on two different timezones then the restore of log backup on destination fails.
When SQL native Compression is enabled along with tunable parameters restore of the db fails with the error "The database cannot be recovered because the log was not restored. RESTORE DATABASE is terminating abnormally."
If user has one Full and few Log backups in the restore dialog of single database in the database chain combobox the Full backup is shown last and log backup follows that.
* For SnapProtect NAS IDA, NDMP Copy restores from secondary copies were failing in certain cases.
* Backup to copy from secondary SnapVault copies were not correctly indexing the data.
* Backups to tape were failing if NDMP host name is not the same as NAS client name.
CommNet Media Prediction report may incorrectly report larger number of tapes consumed than actual.
Jobs going to a deduplication enabled copy that was created in a previous release may occupy more disk space if the "Do Not Deduplicate against objects older than " option is turned off.
Enhance the Disk library properties dialog to show following charts
a. Used Vs Free Space Comparison
b. Data Written Vs Application Size Comparison
c. Space Consumed Vs Space Freed rate Comparison, Also space outage data based on the current rate of consumption
Enhance the Library and Drive report to show space savings information
Enhancement for Dell disk array configuration.
Library and drive report may incorrectly display no data for a disk library.
Disk Usage tab on disk library properties may show no information.
Installed on : CommServe, MediaAgent2003, Web Server, MediaAgentXP, File System iDataAgent for Windows, MediaAgentNT, All, VirtualServerAgent, MediaAgent
Virtual Server SnapProtect job is failing when mounting datastores on NetApp snapshots.
Pre-requisite: Before installing this update, please make sure to unmount all mounted snapshots and then install.
Enhance SnapProtect for NetApp to handle different names for files servers. This enhancement includes supporting multiple interfaces on a single file server using one Array Management entry. This enhancement can be used for VMWare configurations where a public address can be used in array management while the VMWare server using a private network to access NFS exports from the file server. Also handled in this enhancement are handling different names for the same interface including recognizing full qualified names, not fully qualified names, and IP addresses as being the same array.
Enhance SnapProtect for NetApp to handle different names for files servers. This enhancement includes supporting multiple interfaces on a single file server using one Array Management entry. This enhancement can be used for VMWare configurations where a public address can be used in array management while the VMWare server using a private network to access NFS exports from the file server. Also handled in this enhancement are handling different names for the same interface including recognizing full qualified names, not fully qualified names, and IP addresses as being the same array.
In Backup Job Summary report, Data Written sizes in Summary table do not match with the corresponding aggregations of Data Written sizes in Detail table.
Job Summary report for Backup jobs for virtual server agent is showing entries with empty client name.
Job Summary Report does not display jobs that completed within configured time range if the start or end time is outside the selected time range.
Installed on : CommServe, CDRVSSEnabler, DBUpgrade, CommCell Console, CommNetBrowser, Outlook Add-In Client, Exchange WebProxy Archiver Agent, PrePostInstall, All, MediaAgent, OWAProxyEnabler, OfflineMiningExDBEndUser
Add NAS iDA support for Dell FS7500 and NX3500, HP X9000, and IBM SONAS file servers.
In Backup Job Summary report, Data Written sizes in Summary table do not match with the corresponding aggregations of Data Written sizes in Detail table.
Enhancement to show the Total Capacity in the License Summary Report - Capacity Usage table.
Support for smart filters and groups at review set and legal hold. Filters can be created by sender name or path
Support for searching Legal Holds
Downloaded files have the original names.
Fixes to support processing of 200,000 items as part of content director policy
Lotus Notes eMail search results have empty "from" column in the search result page when viewed in emails view.
Option to remove applied refinements is more intuitive
Auto filling the domain Name if domain Name is entered in the username text box
Fix for Find similar option not working
Spacing between buttons on toolbars/dialogs may not be proper.
Additional Instructions To enable filtering and grouping feature, run the following command from (command prompt by navigating to install folder\base folder) on any machine inside your commcell:
qoperation execscript -dbn DM2 -c 'client Name' -sn UpdateSettingValue -si 'ALLOW_RESULTS_GROUPING' -si 'TRUE'
'client Name' -- client name of the Webserver machine
Installed on : CommServe, Web Server, DBUpgrade, PrePostInstall, File System iDataAgent for Windows, All
Server side changes for DB2 use Snap restore option
Support for smart filters and groups at review set and legal hold. Filters can be created by sender name or path
Support for searching Legal Holds
Downloaded files have the original names.
Fixes to support processing of 200,000 items as part of content director policy
Lotus Notes eMail search results have empty "from" column in the search result page when viewed in eMails view.
Additional Instructions To enable filtering and grouping feature, run the following command from (command prompt by navigating to install folder\base folder) on any machine inside your commcell:
qoperation execscript -dbn DM2 -c 'client Name' -sn UpdateSettingValue -si 'ALLOW_RESULTS_GROUPING' -si 'TRUE'
'client Name' -- client name of the Webserver machine
Support for smart filters and groups at review set and legal hold. Filters can be created by sender name or path
Support for searching Legal Holds
Downloaded files have the original names.
Fixes to support processing of 200,000 items as part of content director policy
Lotus Notes eMail search results have empty "from" column in the search result page when viewed in eMails view.
Additional Instructions To enable filtering and grouping feature, run the following command from (command prompt by navigating to install folder\base folder) on any machine inside your commcell:
qoperation execscript -dbn DM2 -c 'client Name' -sn UpdateSettingValue -si 'ALLOW_RESULTS_GROUPING' -si 'TRUE'
'client Name' -- client name of the Webserver machine
Auxiliary copy jobs going to a deduplication enabled secondary copy may occupy more space than required if primary copy does not have deduplication enabled.
Support only Windows or Linux MediaAgents for the Deduplication DB.
Support Re-copy option for backup jobs on a SILO enabled copy.
Installed on : OneTouchClientBinariesFolder, SystemRecoveryServer, File System iDataAgent for Windows, All
1-Touch Offline Restore not Honoring Copy Precedence Selection.
1-Touch Online/legacy recovery assigning DHCP when Static IP address set in client preparation during Windows 2008 installation.
1-Touch Offline restore is pending while restoring RSM component from non-vss backup.
1-Touch Offline restore is not restoring windows event logs, RSM or WMI from non-vss backup.
System state restore of System Protected Files (SPF) sets current date on Simpana (SPF)base files.
Added 1-touch Live DVD support for non-interactive recovery
Installed on : MediaAgent2003, MediaAgentNT, File System iDataAgent for Windows, VirtualServerAgent, MediaAgent, MediaAgentXP
1- VSA VMware snapshots are being left behind in certain cases.
2- Prevent use of san transport mode for restore of thin provisioned disks when auto transport mode is selected.
3- File level incremental backups using VADP are backing up as much data as the full backups
4- For file level backups using VADP, added support to filter files/folders of a specific volume
Additional Instructions 1. VSA Snapshots may still be left beind due to snapshot operation timeouts. These snapshots will be cleaned up by subsequent jobs. By default VSA agent will remove Orphaned snapshots older than 24 hours during next backup of the VM.
Interval can be modified with the registry key
VirtualServer/nExpireSnapshotHours DWORD # of hours (0 = disable)
2. When snapshot creation exceeds a threshold of 10 minutes a warning message will be saved in the failed items.
example:
[VMName] Warning Snapshot creation exceeded threshold [0:15:20]
threshold can be modified with the registry key
VirtualServer/nCreateSnapshotThresholdMinutes DWORD # of minutes (0 = always warn)
* SnapProtect unmount for Equallogic in an MPIO configuration causes an iSCSI disconnect error to be entered in the Equallogic logs.
* Crash in EQL snap engine when dealing with longer vmware device name lists.
Allows graceful shutdown of the Deduplication DB (DDB) when the machine where DDB is configured is shutdown.
Additional Instructions 1. GPO policy "Maximum wait time for Group Policy scripts" should be set to 30 minutes or to user's preferred timeout period which should be longer than 25 minutes.
See following link for details under "Specifying maximum time for startup scripts to run":
http://technet.microsoft.com/en-us/library/cc179134%28office.12%29.aspx
2. Before uninstalling this patch, user should run following command line:
AddScriptToShutdownGPO.exe -vm Instance001 -uninstall
Replace Instance001 with the install instance.
This procedure is required in order to clean entries associated with the VB script in the registry and Windows INI file.
Installed on : CDRVSSEnabler, DBUpgrade, CommCell Console, Exchange WebProxy Archiver Agent, Outlook Add-In Client, CommNetBrowser, PrePostInstall, All, MediaAgent, OWAProxyEnabler, OfflineMiningExDBEndUser
For legal hold items everything is treated as normal files as the email related properties gets lost during CI of restored data.
AuxCopy.exe was crashing while pushing only review set tags or CI tags.
In both case one of them remains empty causing null pointer access
Fixed the crash.
From Field missing in search results for LN emails.
Installed on : Exchange Mailbox iDataAgent 2000, MsExchangeTitaniumWFAgent, Exchange Mailbox iDataAgent 2003, Exchange Public Folder iDataAgent 2003, MsExchange2000WFAgent, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, PrimaryCIForExchange, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, Exchange Public Folder iDataAgent 2000
EXPF browse deosn't shows the list of Public folders on UAC enabled setup.
In Consecutive Job Failure report with time range selection as last N days, the end time will spill over to more number of days than what was selected.
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, ResourcePack, Exchange Mailbox iDataAgent 2003, Web Server, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, ResourcePackInternalUse, PrimaryCIForExchange, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, CommNetServer
SNAP backup option is enabled on default subclients at install time when NetApp Snap is present.
Express CS - Support moving from eval to permanent extension license type.
License application may fail on capacity based CS with error "Invalid license file".
Temp files are left on the Content indexing server filling up disk.
Additional Instructions It is not recommended to uninstall updates. If you have to uninstall this update from Content Indexing Server, you need to stop “FAST ESP” service through windows service control manager before uninstalling. Otherwise uninstall will fail. At that point, you may stop the service and resume uninstallation.
One Touch Recovery for Linux failing with error:
*** Received CommServe Software Install Manager Error 67109493 :
*** Failed in Install Requirement phase for [UNIX File System iDataAgent]
*** package. Please check Commserve log files for more information.
*** Setup Failed due to the above error.
Installed on : CommServe, CDRVSSEnabler, Web Server, DBUpgrade, CommCell Console, Exchange WebProxy Archiver Agent, Outlook Add-In Client, CommNetBrowser, PrePostInstall, All, MediaAgent, CommNetServer, OWAProxyEnabler, OfflineMiningExDBEndUser
CommNet Media Prediction report may incorrectly report larger number of tapes consumed than actual.
Jobs going to a deduplication enabled copy that was created in a previous release may occupy more disk space if the "Do Not Deduplicate against objects older than " option is turned off.
Enhance the Disk library properties dialog to show following charts
a. Used Vs Free Space Comparison
b. Data Written Vs Application Size Comparison
c. Space Consumed Vs Space Freed rate Comparison, Also space outage data based on the current rate of consumption
Enhance the Library and Drive report to show space savings information
Installed on : CommCell Console, Outlook Add-In Client, CommNetBrowser, Web Server
Enhances the Magnetic library properties dialog to show following charts
a. Disk Space Utilization
b. Disk Space Savings
c. Average Daily Disk Consumption, Also space outage data based on the current rate of consumption
Install updates from commserve level may not show some clients that have software installed
SQL restore schedules created prior to upgrade to 9.0 cannot be edited
User name not being populated in Compliance policy creation.
Remove the Firewall configuration tab from the old release clients.
Installed on : CDRVSSEnabler, DBUpgrade, CommCell Console, Exchange WebProxy Archiver Agent, Outlook Add-In Client, CommNetBrowser, PrePostInstall, All, CommNetServer, OWAProxyEnabler, OfflineMiningExDBEndUser, File System iDataAgent for Windows
Added display of Web console URL on laptop monitor.
Added displaying of current file name for Windows.
Installed on : Exchange Mailbox iDataAgent 2000, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, Exchange Mailbox iDataAgent 2003, PrimaryCIForExchange, Data Archiver Agent for Exchange 2003, DataArchiver Agent for Exchange
When browsing backed up emails,"To" column is trailed with unreadable characters.
CommNet Agent licenses can not be released on CommServe without MediaAgent installed.
MediaAgent license is not released correctly when MediaAgent is uninstalled
During client installation Commserv CVD service may crash due incorrect update schedule values in the database where CS is in a timezone (Country) which doesn't support standard/daylight time. Just has one single time.
Remove GUI Options for Data Classification for Exchange
Unable to submit Restore Job from EZ Operations wizard
Unable to convert a Schedule to Automatic Schedule
Chinese character can not be used as schedule name.
Schedule configuration which was created with chinese character name was lost after creating a schedule with english name.
Enforced minimum throttling value to 256 Kbps
Browse for Content on AIX and Solaris file system agents show folders like "Desktop, Documents, Movies, Pictures, Videos"
Express install is not showing eval token licenses correctly in 9.0
For VMware, File level and disk level restore should show Linux clients also part of destination clients.
Billing configuration does not retain settings and Commcell Console freezes
"Find" option in "Erase Data by Browsing" feature of Exchange mailbox/public folder agents shows find window in minimized state. It will be always on the task manager unless we close the Erase Data by Browsing window.
Add Snap Protect support for Equallogic Arrays that have a separate interface for management and data.
Add multiple Data Readers support for NAS Subclients when SNAP is Enabled.
Additional Instructions 1. If a dedicated management network interface is configured on Equallogic array, enter the management IP address in "Name" field when adding the array in array management. Otherwise this field should be left blank. The control host field will be used for Data interface as it is used today.
While creating a new FS subclient, the SnapProtect checkbox in the Snap tab is checked by default.
Getting error message when trying to create storage policy using the existing global deduplication storage policy.
GUI Hangs when Last Sunday Monthly schedule is selected.
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Web Server, Exchange Mailbox iDataAgent 2003, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, PrimaryCIForExchange, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003
DB2 agent uninstall may reset instance level storage policies.
Laptops may cause periodic errors in CommServe CVD log like: "Recv failed to read 4 bytes"
Throttling configuration may cause creation of routes in a client's FW config toward itself
Synthetic Full may generate events about some data buffers not being encrypted due to data expansion.
Network-optimized DASH Auxiliary copy job may fail with JPR: "Unable to send the stop data transfer control message to the tail" when MediaAgent has "Optimize for concurrent LAN backups" option enabled.
Add Snap Protect support for Equallogic having a seperate interface for management and data.
Additional Instructions If a dedicated management network interface is configured on Equallogic array, enter the management IP address in "Name" field when adding the array in array management.
Otherwise this field will be left blank.
The control host field will be used for Data interface as it is used today.
Installed on : Exchange Mailbox iDataAgent 2000, Exchange Mailbox iDataAgent 2003, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, File System iDataAgent for Windows, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
Email restore results in job crash
When Mailbox backup jobs run in parallel, profile recreation fails resulting in job failure.
Mailbox backup job fails on particular mailboxes.
Mailbox backup job crashes while logging stream property data
Folder move in a mailbox results in data not getting backed up in the new folder for incremental jobs.
The conversation chain of the backed up messages in Outlook 2010 may not remain intact after restore.
Archive from PST and Restore to PST may fail with errors opening folders.
Mailbox backup may exit while processing Deleted Item Retention
Additional Instructions **Note, job specific profiles are not created by default with this update. To enable job specific profiles, create the following registry key
Name: CreateProcessSpecificProfile
Type: DWORD
Location: \MSExchangeMBAgent or \MSExchangeDMAgent or \ExchangeArchiver
Value: 1 to enable, 0 to disable job specific profiles
**Note, after installing this patch a full backup is required to be run for Exchange Mailbox iDA.
Support auxiliary copies of commcell migrated data.
Additional Instructions Note - this requires the three prerequisite updates also in order to
CCMAuxCopyIssue (32669), CCMAuxCopyIssue-2 (32724) and AuxCopyAfterCCM-PreReq3.
Additionally a regkey needs to be set that Commvault Support should be contacted about.
Enhancement to associate first storage policy created for matador library to default subclient of Virtual Server client.
Backup or Auxiliary copy job running to disk library may not span immediately to a new mountpath when the current mountpath is out of space.
Media that should be showing as active or appendable with data on them are sometimes shown with spare media icon.
MediaManager service may crash during unmount snap operation.
Duplicate barcodes may appear in media in library view when export is run caused by two library controllers incorrectly being active at the same time.
Jobs going to a deduplication enabled copy that was created in a previous release may occupy more disk space if the "Do Not Deduplicate against objects older than " option is turned off.
The tape driver may return an error "The process cannot access the file because it is being used by another process" while reading the chunks from the tape.
Catalog job may hang trying to acquire lock on tape device.
Catalog job may crash when the catalog database files are open.
Additional Instructions To disable scsi2 reservation, create DWORD bDisableScsi2Reservation under MediaAgent section of registry. The value of this DWORD does not matter.
When deconfiguring Disk Device in the Library and Drive Config Tool, the Event Manager Service on CommServe may become unresponsive.
Send Log Files from CommServ GUI does not support passive FTP connection.
Additional Instructions Note: Create following registry key with this update
DWORD value nFTPPASSIVEFLAG under registry key InstanceXXX\CommServ and set it to 1
Installed on : Image Level iDataAgent, File System iDataAgent for Windows, All, VirtualServerAgent
Restore job for Exchange DB may be marked as successful even if the restore process failed.
Image iDA some file streams cannot be restored.
File Level Recovery of Linux VM's shows completed with errors
Additional Instructions This update has to be installed in the machine where the process fsindexedrestore will run during the restore as well as the client.
Installed on : CommServe, CDRVSSEnabler, Web Server, DBUpgrade, CommCell Console, CommNetBrowser, Outlook Add-In Client, Exchange WebProxy Archiver Agent, PrePostInstall, All, CommNetServer, OWAProxyEnabler, OfflineMiningExDBEndUser
Enhancement to add a Web Interface for Laptop Backups
Viewing SRM billable entities and cost categories requires CommCell-wide viewing rights
Change of default tunable parameters for SQL agent to improve the performance.
Install Software for Unix clients was not installing updates that were part of the DVD
New registry key on the client to indicate whether there are updates available for install.
Evmgrs may crashes on CS when creating a new subclient or update existing subclient.
Backupset configuration may get deleted when the oracle instance properties are modified.
Increasing timeout duration for install software operations from CommCell Console.
Restore Enhancements for VMware.
Increasing timeout duration for remote cache operations and for copy software jobs.
Enhancement for Firewall Configuration checkbox at client group level.
Deconfigured clients may be visible in schedule policy association edit tab
Support for Non-Interactive Restore recovery for Windows.
Media Agents goes offline intermittently due to registry permission issues.
MA side deduplication option is not saving at instance window for SAP Maxdb and Informix
Setting Cache Status to Invalid before performing SyncUp on remote software cache.
Unix Time Stamps are not shown in the Add/Remove Software Configuration window.
Download Software with only Sync option selected setting the CommServe cache status to invalid.
Update to enable file level restores from Linux guest VM backup to a Linux client with Image iDA installed.
One Touch Recovery for Linux failing with error:
*** Received CommServe Software Install Manager Error 67109493 :
*** Failed in Install Requirement phase for [UNIX File System iDataAgent]
*** package. Please check Commserve log files for more information.
*** Setup Failed due to the above error.
Installed on : OneTouchClientBinariesFolder, SystemRecoveryServer, All
Support for Non-Interactive Restore recovery for Windows.
Temporary offline(MININI]client now installs IP address as hostname for name resolution and deletes the temporary client from the commcell console after successful recovery.
Additional Instructions This update requires that Windows update 9.0.0B84_34512 is present.
Restore or Auxiliary copy job may go to pending with JPR: "Undefined software error occurred" due to some files not being retrieved by the SILO Recovery job.
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Exchange Mailbox iDataAgent 2003, Web Server, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, Outlook Add-In Client, All, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
Enhancements to the wild card content functionality for file system agents
Generate Job Backup Summary Report on a setup for DB2 Client. The log details field contains wrong Log End Time value.
In Backup Job Summary report, for each VM, columns Size of Application, Data Written, Data Size Change, Data Transferred on Network, Transfer Time, Throughput, Protected objects, Failed folders, Failed objects show the data related to entire job now to each specific VM.
Restore Job Summary report job goes into pending state with the reason 'Loss of control process scheduleReport.exe' when the Failed/Successful objects selected and XML is chosen as output format.
Further prerequisites for supporting auxiliary copies of commcell migrated data - part 3
Tape catalog marks assigned media as scratch media after catalog.
CVLibraryOperation.exe may crash with a certain update configuration.
Support auxiliary copies of commcell migrated data.
Additional Instructions Note - this requires the three prerequisite updates also in order to
CCMAuxCopyIssue (32669), CCMAuxCopyIssue-2 (32724) and AuxCopyAfterCCM-PreReq3.
Additionally a regkey needs to be set that Commvault Support should be contacted about.
. Content Indexing job for NAS data may fail with error "Release reservation failed as the specified reservation was not found in the database table".
. Auxcopy may fail with error "Cannot get encryption keys for archive file NNNN", if the source copy is done with encryption and Store-Priming operations.
. After Commcell Migration, Restore/Auxilliary copy of the migrated data on a local commcell policy (Local Mount Path) may fail.
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Exchange 2000 Database iDataAgent, Exchange Mailbox iDataAgent 2003, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange, Exchange 2003 Database iDataAgent
DAG Backup may fail if the combined hostnames are too long
Exchange database backup does not end promptly when the job fails.
Installed on : CDRVSSEnabler, DBUpgrade, CommCell Console, CommNetBrowser, Outlook Add-In Client, Exchange WebProxy Archiver Agent, PrePostInstall, All, CommNetServer, OWAProxyEnabler, OfflineMiningExDBEndUser, LotusNotesDMClient, ResourcePackInternalUse
Allow Custom Package / Record Mode to have blank or missing ports.
Remove port dialog from Instance001 install.
Silent install support for new instances using blank ports and install directory
Configuring firewall after initial installation and then installing additional platforms was failing.
Snap Protect jobs using Clariion may hang the system while deleting underlying paths if corresponding powerpath device could not be deleted.
Snap Protect jobs using Clariion on Unix machines may crash when SYMAPI_HOME_DIR is not set.
Snap Protect jobs using Clariion with powerpath may delete all the paths which are not being used, as part of clean up.
VSA snap backup may fail when unable to unmount snap device from local host.
SnapTest tool fails to recognize clariion disk when array credentials are not entered in CS.
Additional Instructions 1. Create MULTIPATH_DEV_REMOVE_ATTEMPT_CNT under EventManager and set to a value indicating number of attempts the powerpath device cleanup should be attempted. If not set, the default retry attempt is 10.
2. Create CLARIION_SLEEP_TIME_SECONDS under EventManager and set to a value in seconds indicating after how long the retry should be attempted. If not set, the default retry period is 10 seconds.
Installed on : CommServe, Exchange Mailbox iDataAgent 2003, ProxyHost iDataAgent, Web Server, DBUpgrade, PrimaryCIForExchange, Data Archiver Agent for Exchange 2003, DataArchiver Agent for Exchange, All, Exchange Mailbox iDataAgent 2000, Image Level iDataAgent, SAP for MaxDB, Continuous Data Replicator, Oracle iDataAgent, LotusNotesDMClient, Data Archiver for Exchange Public Folder, SAP for Oracle, Data Archiver Agent for Exchange 2000
Active Directory browse fails to show items after running synthetic full.
Schedule jobs may not start for some clients after modifying a schedule policy
Restore support from snap mirror and snap vault copies for Oracle and SAP/Oracle.
Support for switch database mode GUI option for Oracle snap restores
SAP restore Job progress fix for multi-stream restores
In Backup Job Summary report, for each VM, columns Size of Application, Data Written, Data Size Change, Data Transferred on Network, Transfer Time, Throughput, Protected objects, Failed folders, Failed objects show the data related to entire job now to each specific VM.
Restore Job Summary report job goes into pending state with the reason 'Loss of control process scheduleReport.exe' when the Failed/Successful objects selected and XML is chosen as output format.
Installed on : CommServe, Web Server, DBUpgrade, PrePostInstall, File System iDataAgent for Windows, All
This update contains the following changes:
Optimizes the processing of large number of items from searches performed using content director policy to perform operations like Restore to review set and Legal Hold
New feature to display information grouped by FilePath and Custodian for review set and legal hold.
New feature to display filters for a review set and legal hold to filter by File Path and Custodian.
Installed on : DM2 Web Server Database, DM2 Web Server Database
This update contains the following changes:
Optimizes the processing of large number of items from searches performed using content director policy to perform operations like Restore to review set and Legal Hold
New feature to display information grouped by FilePath and Custodian for review set and legal hold.
New feature to display filters for a review set and legal hold to filter by File Path and Custodian.
Additional Instructions IMPORTANT: FormID:9733 SHOULD BE INSTALLED BEFORE THIS UPDATE IS INSTALLED
Optimizes the processing of large number of items from searches performed using content director policy to perform operations like Restore to review set and Legal Hold
New feature to display information grouped by FilePath and Custodian for review set and legal hold.
New feature to display filters for a review set and legal hold to filter by File Path and Custodian.
SharePoint offline mining browse fails with exception "Internal error" and fails to browse details for web applications configured through same port or configured on different zones.
Additional Instructions The 9.0 update 34229 is required on CommServe for successful recovery operation of selected items from Offline Mining Browse.
Script to update or insert values in webserver Settings table
Additional Instructions To update/insert setting value,
> qoperation execscript -dbn DM2 -c 'client Name' -sn UpdateSettingValue -si 'setting name' -si 'setting value'
'client Name' -- client name of the Webserver machine
'setting name' -- Name of setting which needs to be inserted or updated
'setting value' -- value to be assigned for the above settingName
Example:
To update the commclientName setting value below is the command
qoperation execscript -dbn DM2 -c 'WebServerMachineName' -sn UpdateSettingValue -si 'CommClientName' -si 'Machine Name'
'Machine Name' -- Machine name found in the registry under
[HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\Instance001\Machines]
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Web Server, Exchange Mailbox iDataAgent 2003, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, All, PrimaryCIForExchange, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003
Enhancement to add a Web Interface for Laptop Backups
* Error 'Job results directory not accessible' happens when running backup job summary report is run on an Exchange DAG client with Failed Objects option is selected.
* Fix for cvMountd crash in Aix MA
Snap Protect jobs may fail with the error "Snap Backup failed to start because license is not configured for client [xxx]." even though snap managment licenses are present.
Support extending the expiration date of a leased commserve.
Backup may fail with error "Snap Backup failed to start because license is not configured for client" even if the Snap Backup option has been turned OFF from client properties
If a Part Number with “-1” qty is picked and in the same key use a SKU that has “-1” PN under the covers, the key has a -2 qty
When License type 'permanent extension' is chosen and the license is retrieved later, the license should still be 'permanent extension'and not 'Pilot'. Also expiration date should be a mandatory parameter.
When license type 'permanent' is chosen, disable expiration date. If database already has a permanent license with expiration date, retrieve it as type 'permanent extension'.
When license type is changed from 'permanent' to 'permanent extension' or vice versa, and key type 'auto detect' is chosen, generate the license file with the correct key type.
Change the label from 'None' to 'default' for eval days to indicate that the default value will be used.
Installed on : CommServe, SharePointDM, ProxyHost iDataAgent, Web Server, Active Directory iDataAgent, PrimaryCIForExchange, Exchange Public Folder iDataAgent 2000, Image Level iDataAgent, LotusNotesDOC60Agent, Lotus Notes Database iDataAgent, Exchange Public Folder iDataAgent 2003, Data Archiver Agent for Exchange 2000, MsExchangeTitaniumWFAgent, LotusNotesDM, Exchange Mailbox iDataAgent 2003, SharePoint iDataAgent, MsExchange2000WFAgent, All, Data Archiver Agent for Exchange 2003, DataArchiver Agent for Exchange, MediaAgent, Exchange Mailbox iDataAgent 2000, SAP for MaxDB, Continuous Data Replicator, MySQL, Oracle iDataAgent, Data Archiver for Exchange Public Folder, SAP for Oracle, File System iDataAgent for Windows, VirtualServerAgent
The content Indexing Job may fail for some mail messages with "Failed to get the matching end of file for archive file"
A backup job may go to a pending state if an error occurs during enumeration of hard links.
Unnecessary persistent recoveries are kicked off on cluster Domino nodes.
CvlnDMHook log not getting rolled over.
Additional Instructions Domino server need to be restarted after applying the update.
Registry Key "Software\CommVault Systems\Galaxy\Instance001\LotusNotesDMAgent\AvoidInvalidRecalls" needs to be set to prevent persistent recoveries during stubbing. Valid values for this key are 0 or 1.
An optional registry Key "Software\CommVault Systems\Galaxy\Instance001\LotusNotesDMAgent\StubbingDelay" defines time in seconds, after stubbing, during which persistent recoveries will not be allowed. Absence of this key will default the value to 120 seconds (2 minutes).
This update contains logs rollover functionality along with the resolution to prevent unnecessary persistent recovery.
Following are the registry keys for configuring log roll over:
"Software\CommVault Systems\Galaxy\Instance001\LotusNotesDMAgent\LogFileSize"
Defines size in MB. (For eg, if user set its value to 10, maximum size of log file will be 10MB). If key is not present the size will default to 5 MB.
"Software\CommVault Systems\Galaxy\Instance001\LotusNotesDMAgent\NumLogFiles"
Defines number of files to keep for roll over (History). Absence of key defaults this number to 5.
With the default values of the keys, system will maintain a total of 25 MB size of logs. The log files will have "_n" appended to the original file name with cvlnDMHook.log_1 being the latest rolled over log file.
All the above-mentioned registry keys are DWORD values.
For Unix platforms, log roll over registry keys are following parameters in notes.ini file:
CvLogFileSize and CvNumLogFiles. Behavior and valid values for these parameters are same as above mentioned Windows registry values.
Search for legally held emails using email properties like to,cc etc.. don't get the required results.
Using "MigrationExclusionList" registry entry for message class exclusions is not honoring the setting.
Mailbox agent incremental performance enhancement with NO Data Classification.
Addresses intermittent crashes during backup and archiving operation on some Windows agents.
After upgrading the Windows operating system of a CommServe, the new operating system is not displayed in the CommCell Console.
After applying update 33894 on a CommServe, the restart of CVD would set the Software Cache state to invalid.
Client side Operating System synchronization was happening on every CVD restart, instead of when there were changes.
Deconfigured virtual machine clients may appear as configured if they are part of the VSA backup.
Installed Agnets from releases older than 9.0 may get deconfigured and upgraded in the database if the client is part of VSA backup.
Install Updates from CS level does not contain clients that are in the restore only/released state
SAP Oracle and Oracle: Open DB is ignored in case of Partial restores
SAP Oracle:For Control file only restore does not need Data or Log to be selected.
Oracle RAC: Atleaset one instance for restore needs to be selected by entering non-zero value for Streams
Unable to create SRM Reports Schedule Policy due to "Invalid Schedule Pattern" error.
qoperation merge, qoperation capture commands are no longer supported.
qoperation execute does not replace exact supplied command line parameters in the case where there is more than one leaf node with same name but different intermediate parent.
QScript execution may fail if the input parameters are not quoted by single quotes.
Backup or Auxiliary Copy jobs may go to waiting with JPR: "There are no more spares" when the usable active media was last used by an auxiliary copy job.
DASH Network-optimized Auxiliary copy job may fail with JPR: "Unable to send the stop data transfer control message to the tail" when MediaAgent has "Optimize for concurrent LAN backups" option enabled and Encryption is enabled on the secondary copy.
Backup jobs with Client-side Deduplication enabled may run with slow throughput if client-side disk cache is not selected.
Backup jobs with Client-side Deduplication may fail if client is behind a firewall.
DeDup Reconstruction job may stay running in Prune Records phase for a long time even though a failure has occurred on the MediaAgent.
Release Reservation operation from the GUI may cause Event Manager service to crash on the CommServe.
Backup or Auxiliary Copy jobs may go to waiting with JPR: "There are no more spares" when the usable active media was last used by an auxiliary copy job.
Job Delay Reason error code hyperlink to point to correct mini brand
Commcell console does not allow selection of restore only exchange MB agents
Schedule are wrong when exception of "WeekDays" or "Days" are added to weekly schedule.
Deconfigured Clients are still visible even when we select "Hide Deconfigured Clients" option from the Control Panel->UserPreferences
"Select item with attachment(s) only" option may not work for public folder archiver
Additional Instructions if the subclient is already created with any rules, clear all the archiving rules before applying the patch. For the new subclients it will work fine.
Backup Job Details window shows wrong "VM Backup Level" while Backup job is running
Out of Place restore from Find Window for LNDOC does not restore the db title and as a result the db could not be opened
When viewing the Backup history from client or CS Level, the GUI does not refresh properly to display the jobs.
Enhancement to show the estimated baseline size on Deduplication tab of Storage Policy Copy Properties and on the warning message when sealing the deduplication store.
Duplicate resource pools may be shown on the Provisioning tab of the Storage Policy Copy properties dialog.
SnapType is always displayed as 'Primary' for vault and mirror in the snap details while viewing the snaps.
Installed on : CDRVSSEnabler, Web Server, Web Client, CommCell Console, CommNetBrowser, Outlook Add-In Client, Exchange WebProxy Archiver Agent, PrimaryCIForExchange, All, PrimaryContentIndexing, OWAProxyEnabler, LotusNotesDMClient, ResourcePackInternalUse, ContentIndexingServer
New utility to configure VSA Instance parameters from command line.
Installed on : CommServe, CDRVSSEnabler, Web Server, DBUpgrade, CommCell Console, CommNetBrowser, Outlook Add-In Client, Exchange WebProxy Archiver Agent, PrePostInstall, All, OWAProxyEnabler, OfflineMiningExDBEndUser, LotusNotesDMClient
"Revert to Factory Settings" option for Add/Remove Software Configuration is removing FTP Site information
"Revert to Factory Settings" option may cause CommCell Console hang
"CommVault Server Event Manager Crashes when choosing Test Mail feature"
Jobs still run even when CLA license is expired.
License application may fail when only Backup buckets are used
Event message "System has reached over 100 percent of the limit for [Data Protection Enterprise infrastructure] usage" even when no [Data Protection Enterprise infrastructure] capacity is applied.
Warning during login when capacity license is exceeded
If a capacity license family is not in use and the used capacity is the same as the total capacity, then bump up the total capacity by 1.
Additional Instructions For full functionality of this update, also install update 33864.
Commserv upgrade is taking more time if the upgrade is done when the AD Group is unreachable.
An option to have a check box “Include Capacity Usage” to display the License Capacity Usage information
in the License Summary report.
Error Code link in reports point to Commvault Service page for Minibrand Versions.
Fixes issue where application data size displayed is much greater than actual backed up data size, when there are lots of sparse files or Archiver stubs in subclient
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Web Server, Exchange Mailbox iDataAgent 2003, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
Schedule start date may change after upgrade
Report ownership may get changed to admin after upgrade
After upgrading to 9.0, Monthly schedules may have the wrong run day and schedule policies with exchange DB agents may have their schedules converted from full to pre-select.
Weekly schedules set to run every other week may skip the first run time.
Aux Copy schedules with 'Use Maximum Streams' option actually run with one stream after upgrade.
SQL Server out of place restore may fail when running from upgraded schedules.
Installed on : CommServe, CDRVSSEnabler, CommCell Console, CommNetBrowser, Outlook Add-In Client, Exchange WebProxy Archiver Agent, All, OWAProxyEnabler, LotusNotesDMClient, ResourcePackInternalUse
Push Install might fail with timeout errors. To avoid this, added registry support for controlling timeout for push-install operations.
Additional Instructions DWORD registry "HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\InstanceXXX\UpdateFlags\nPushInstallTimeoutInMin" is used to control timeout duration for push-install operations. Value is interpreted in minutes. Default timeout value is 30 minutes.
Copying updates/packages from GUI might fail on CommServe cache due to permission issues.
Copy software fails to update installer files.
Copy Software should not fail for missing Netware servicepack for 9.0.0 (or later) releases
Japanese messages may not be correct on Install Updates interface
InstallUpdates should request for reboot only if driver patch is installed and related driver is already installed on the machine.
InstallUpdates job from GUI might start installer on client even if all updates from cache are already installed.
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect.
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect.
When running an AuxCopy for all copies of a storage policy that contains both a primary-to-vault and a primary-to-mirror from the same primary snap copy, one of the copies sometime will fail with error "Error occured while creating a new backup version". On retry the copy succeeds.
Installed on : CommServe, Web Server, LotusNotesDMClient, Outlook Add-In Client, All
Installation of Laptop package causes Firewall Configuration entries to be deleted.
Jobmanager may log the following messages when running an aux copy job
9040 2170 01/11 14:02:29 905610 ArchiveMgr JMArMgr::getReservationDetails(), The reservation id [13600083] was not found.
9040 2170 01/11 14:02:29 905610 Database getReservationDetails returned no info for rcId = 13600083, isPrimaryCopy=1 srcRCId = 13600083 destRCID = 13600083 srcCopyId=90 destCopyId=295
Reconstruction DDB job may skip "Add records" phase and directly go to prune records phase in some cases.
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect.
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect
JobManager service may terminate abnormally when SnapProtect job is run for Virtual Server Agent
Enhancement to disable GUI option of 'Reboot Client' in 'Install Updates' job using a configuration parameter
Additional Instructions For full functionality of this update, 33768 must be installed also.
Documentation link from GUI is updated.
When WBA jobs are killed the CDR monitor may show incorrect status for the pairs
9.0 Lotus Notes agent has only one partition although it was installed with multiple notes partitions.
When a synthetic full job that qualifies for extended retention was killed, subsequent backup jobs are converting to Full.
Enhancement to push firewall configuration when modifications are made to the Client group via GUI or through Installs
Additional Instructions After installing the update, to enable the feature where if an extended retention job fails subsequent job is forced to FULL, use the below Qscript.
Note: The value of this option during the time of kill\failure of extended retention job determines the behavior of next job.
Usage :
To enable:
qoperation execscript -sn SetKeyIntoGlobalParamTbl.sql -si JMEnableConvert2FullOnExtendedRetentionJobFailure -si y -si 1
To disable:
qoperation execscript -sn SetKeyIntoGlobalParamTbl.sql -si JMEnableConvert2FullOnExtendedRetentionJobFailure -si n
The option "Enable after a Delay" under Activity Control of MySQL iDA does not seem to work.
The backup / restore option keeps showing "disable", the iDA icon color is not changing from "RED" to "GREEN" even after the delay time is passed.
Additional Instructions This is an issue for activity control at the iDa level for all iDa's
Installed on : LotusNotesDMClient, Outlook Add-In Client, All, MediaAgent
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect.
DASH Auxilliary Copy job may go to pending with job pending reason: Cannot write Multiplexed Data on to a Deduplication enabled library as this operation is not supported.
Content Indexing job read failure from a chunk created by a suspended backup job on a Hardware single instance target.
Prunable data on disk associated with DeDup storage policy may not be removed due to registry lookup failure.
When Read Optimized Dash full or Read Optimized DashCopy is configured along with CRC check option, Synthetic full or Auxiliary Copy job may fail with CRC errors.
Synthetic full job may go to pending with error "Signature Generation failed" when reading from a deduplication enabled incremental storage policy.
Auxiliary copy job may hang with the error "Unable to communicate with Auxiliary Copy process on MediaAgent" when Look Ahead Reader option is enabled.
Installed on : CommServe, CDRVSSEnabler, Web Server, DBUpgrade, CommCell Console, CommNetBrowser, Outlook Add-In Client, Exchange WebProxy Archiver Agent, PrePostInstall, All, OWAProxyEnabler, OfflineMiningExDBEndUser, LotusNotesDMClient
Deletion of the source copy for backup copy should not be allowed.
Snap jobs deleted from the primary snap copy are still shown as picked for backup copy if the source copy for backup copy is a mirror copy.
Allow using the same name for recreating a just deleted storage policy or copy.
Snap jobs may be shown as "Partial" on a vault or mirror copy after backup copy and a further auxiliary copy is completed.
Deleting a secondary copy should not be allowed when an auxiliary copy job is running for the entire storage policy.
Primary snap copy should not be a spool copy if there is no active vault copy and backup copy is not enabled for all backups.
Login from GRC to Podcell may fail with the error: "Remote Commserv is offline".
Copy operation of export dump file from Podcell to intermediary media agent may fail if Podcell and intermediary media agent are not in same network and they communicate with each other using a proxy.
Added Japanese translations for Event Messages.
Enhancement to show the estimated baseline size on Deduplication tab of Storage Policy Copy Properties and on the warning message sealing the deduplication store.
When a Deduplication enabled Storage Policy copy is created, the default value of "Do not deduplicate against objects older than" was set incorrectly to the retention of the copy.
Enhancement to show the estimated baseline size on Deduplication tab of Storage Policy Copy Properties and on the warning message sealing the deduplication store.
When a Deduplication enabled Storage Policy copy is created, the default value of "Do not deduplicate against objects older than" was set incorrectly to the retention of the copy.
Installed on : SharePoint iDataAgent, SQL Server iDataAgent, SRMSQLAgent
In some cases, SQL Server restore process hangs when restoring full backup.
During backup if fetching of the backup metadata from MSDB takes more than 15 seconds then CS DB was updated with empty rows causing browse to fail.
Restore of database failed with the error “Database in use”.
Additional Instructions To increase the timeout value for Query thread:
Created in: Client
Location: HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\Instance
Key: MSSQLAgent
Value Type: DWORD
Value Name: nSqlQueryWaitMaxRetryCount
Value Data: default value is 5 (5 retries; each time wait 5 minutes)
Installed on : CommServe, Web Server, DBUpgrade, CommCell Console, Outlook Add-In Client, PrimaryCIForExchange, LotusNotesDMClient, Data Archiver Agent for Exchange 2000, CDRVSSEnabler, Exchange Mailbox iDataAgent 2003, CommNetBrowser, Exchange WebProxy Archiver Agent, PrePostInstall, All, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, MediaAgent, Exchange Mailbox iDataAgent 2000, OWAProxyEnabler, OfflineMiningExDBEndUser, Data Archiver for Exchange Public Folder, File System iDataAgent for Windows
Protected files report show incorrect file size.
Virtual Server Agent browse may fail when number of volumes in a virtual machine is greater than 20
Exchange Mailbox Archiver stub recalls may fail if user's smtp address has a case change in the middle of a cycle.
Browse fails after upgrading Media agent to 9.0
Ability to turn on and off Lemmetization from the Search admin page
Additional Instructions This update will need web client related update to make the setting work from web client admin site.
Commcell console does not allow selection of restore only exchange MB agents
Incorrect data written size may be displayed in Job Summary report for Backups after the aux copy job is run.
Job Summary Report for SRM jobs shows 'No Data was found for the selected criteria' though there are some jobs matching with the criteria selected.
Installed on : CommServe, File System iDataAgent for Windows, Web Server
Web server cache may run out of disc space if content directory policy with legal hold option selected is run frequently causing failure in restore operation.
Additional Instructions In order to enable the pruning of files produced by Content Director policy with Legal Hold option, the following registry key is required under the "DM2WebSearchServer" section
Registry Key:"sPrunePolicyItems"
Show new search engine name in the web console when search engine is reinstalled on the same machine
For Import from POD cell, even if the remote Commserve is online, the CCM job is forced to be saved as script rather than registering the schedule on the remote Commserve directly.
Installed on : CommServe, CDRVSSEnabler, Exchange Mailbox iDataAgent 2003, Web Server, DBUpgrade, CommCell Console, CommNetBrowser, Outlook Add-In Client, Exchange WebProxy Archiver Agent, PrePostInstall, PrimaryCIForExchange, Data Archiver Agent for Exchange 2003, DataArchiver Agent for Exchange, All, CommNetServer, Exchange Mailbox iDataAgent 2000, OWAProxyEnabler, OfflineMiningExDBEndUser, LotusNotesDMClient, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000
Support for network throttling.
Additional Instructions The minimum value for throttling is 128kbps.
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Exchange 2000 Database iDataAgent, Exchange Mailbox iDataAgent 2003, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange, Exchange 2003 Database iDataAgent
Exchange 2010 DAG backups go pending at 0% after applying ML11.
Enhancement to be able to control restart settings for snap backups
Additional Instructions After installing the update, the restartability settings "File system and Indexing Based (Data Protection)" from GUI -> Control panel -> Job Management -> Job Restarts should be enabled and disabled as a mandatory step.
Jobs deleted from primary copy show data written as 0 bytes
Installed on : CommServe, Web Server, DBUpgrade, CommCell Console, Outlook Add-In Client, PrimaryCIForExchange, CommNetServer, LotusNotesDMClient, Data Archiver Agent for Exchange 2000, CDRVSSEnabler, Exchange Mailbox iDataAgent 2003, Exchange WebProxy Archiver Agent, CommNetBrowser, PrePostInstall, All, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, Exchange Mailbox iDataAgent 2000, OWAProxyEnabler, OfflineMiningExDBEndUser, Data Archiver for Exchange Public Folder, File System iDataAgent for Windows
New client icons for Virtual Machines that are not backedup
Capacity Usage table is currently not available in License Summary Report
Hyper-V snaps are not deleted when writer goes into a failed state during backup.
System State backups of Event Logs using VSS writers crash when the 'File' value for any event log under HKLM\SYSTEM\CurrentControlSet\Services\Eventlog is an invalid location.
Restore of SILOed data after CommCell import may fail to retrieve data from the SILO backup.
Update to have the Commcell Migration export template dump in the installation base to be used for cross version migration from 9.0 CommServ to 8.0 CommServ
Restore of SILOed data after CommCell import may fail to retrieve data from the SILO backup.
Update to have the Commcell Migration export template dump in the installation base to be used for cross version migration from 9.0 CommServ to 8.0 CommServ
Installed on : CommServe, CDRVSSEnabler, Web Server, CommCell Console, Exchange WebProxy Archiver Agent, Outlook Add-In Client, CommNetBrowser, All, OWAProxyEnabler, LotusNotesDMClient, ResourcePackInternalUse, File System iDataAgent for Windows, ContentIndexingServer
Enhancement to run qcommands on a remote CS behind firewall using the optional parameter for qlogin.
Support to skip answers and continue "Import From Pod Cell" job if the source CS is offline.
Import job may fails for network shared import path.
When client schedules are merged with force overwrite and schedule already exists in destination, CCM job crashes. GUI shows 'Loss of Control of Process CCMManager.exe'.
Installed on : CommServe, DM2WebService, RootOfCPUFolder
Job Manager support for NAS Snap protect
Login to web console may not work after installing updates
Commserve upgrade on Express CS may fail with error "license consolidation failed." if the previous applied license key is to change CSID.
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect.
NetApp license screen shows CommVault.
Support conversion from leased CommServe to regular permanent CommServe.
Addition branding changes.
Some agent install fails with error "The CommServe license key is corrupted" after a license file with mixed permanent & evaluation license quantity is applied.
NetApp license screen shows CommVault.
Additional Instructions To convert a leased CS license to a regular permanent license, users need to apply a new license key with type UPGRADE.
Installed on : CDRVSSEnabler, CommCell Console, LicenseServer, CommNetBrowser, Outlook Add-In Client, Exchange WebProxy Archiver Agent, BaseClientSeed, BaseClient, LicenseWebApp, LicenseLookupAdmin, OWAProxyEnabler, WorkStationBackup, LotusNotesDMClient, LicenseWebService, ResourcePackInternalUse, RootOfCPUFolder, Data Archiver for Network Storage Client
Branding information changes
Branding update
Branding update
Enterprise Dialog Splash Screen fix
Missing option for Express dialogs
Adding components in Express re-installed BaseClient
Install existing 32-Bit FileSystem iDA as Web Proxy for Web Server
Reduced space required in temp for install software
Additional Instructions 1. Just FS install (no .Net framework 3.5 should be required) -check required space should be around 500MB
2. CS or DM2WebServer install (.Net Framework should not be installed on the system before this test) - check space should require around 1.5GB
Installed on : WorkStationBackup, BaseClientSeed, Outlook Add-In Client, RootOfCPUFolder, BaseClient, Data Archiver for Network Storage Client, LotusNotesDMClient
When a service pack with minor version is installed on CommServe, update version information of CommServe node reports missing service pack for database packages.
Installed on : CommServe, CDRVSSEnabler, DM2WebService, DBUpgrade, CommCell Console, LicenseServer, Exchange WebProxy Archiver Agent, CommNetBrowser, Outlook Add-In Client, BaseClientSeed, PrePostInstall, BaseClient, CommNetServer, LicenseWebApp, WorkStationBackup, LicenseLookupAdmin, OWAProxyEnabler, OfflineMiningExDBEndUser, LotusNotesDMClient, LicenseWebService, RootOfCPUFolder, Data Archiver for Network Storage Client
JobManager Service may crash during startup.
Job Manager support for NAS Snap Protect.
Update version information shows [No Updates] even though there are updates installed for clients that are part of a cluster.
Download Software using HTTP proxy fails with 'Invalid FTP' error
Additional Instructions Restart services on the affected clients or wait 24 hours for update version information to be updated after installing this update.
Virtual server snapbackup mount operation will fail for restarted snap backup job.
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect
Enhancement to mark snap job full for HDS Shadow Image snap Engine if previous job has not been moved to tape.
Additional Instructions This update requires updates 32861, 32864, 32868. Please make sure that required updates are installed already before installing this update.
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect
When a service pack with minor version is installed over a client, its version properties does not show correct service pack information.
At CommCell level, update status show the machine name.
When update status is 'has diagnostic updates', it doesn't list diagnostic update names.
Added progress support for virtualServer Agent SnapBackup.
Additional Instructions VirtualServer Agent SnapBackup job progress is not getting updated
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect
Installed on : CommServe, SAP for MaxDB, WorkStationBackup, DM2WebService, OfflineMiningExDBEndUser, LotusNotesDMClient, SAP for Oracle, Outlook Add-In Client, BaseClientSeed, BaseClient, RootOfCPUFolder, MediaAgent, Data Archiver for Network Storage Client
The selection periods for the selective aux-copy might get updated erroneously in the database causing failure to select correct jobs for selective aux-copy operations.
CvMountd may crash if the network is slow
Utilize multiple streams during restore from Snap and Sanp Backup Copy.
Skip Oracle Snap Integrity check on source based on client registry key.
Additional Instructions 1) Set registry key sNOSNAPINTEGRITYCHECK to Yes under OracleAgent section in registry ti skip snap integrity check.
Installed on : SharePointDM, SRMSharePointAgent, SharePoint iDataAgent
Fails to detach databases after Snap Mining backup.
SharePoint Document iDataAgent restore on MOSS 2007/2010 fails to restore custom library/items/views.
Additional Instructions Update 33525 is required to be install for successful data protection and recovery operation.
Complete full backup after installing this update and prior to any recovery operation. Site Collection features should be activated manually if entire site collection is deleted and restored. Subsite features will be activated during restore if they depend on existing activated site collection features.
Installed on : MediaAgent2003, WorkStationBackup, MediaAgentXP, BaseClientSeed, File System iDataAgent for Windows, MediaAgentNT, BaseClient, VirtualServerAgent, Data Archiver for Network Storage Client, MediaAgent
Xen recovery fixes related to non-bootable VMs in certain cases.
Xen discovery may fail in certain cases.
Backup copy job might fail if snap job had got restarted for some reason.
Virtual Server iDA Snap Backup job fails with EMC Symmetrix Disk-Array with the error "Failed to get array info. Please enter array info from Array Management"
Virtual Server iDA Snap Backup job fails with EMC Symmetrix Disk-Array with the error "Failed to get device list from ESX Server."
Virtual Server iDA Snap Backup job fails with EMC Symmetrix Disk-Array with the error "Failed to get device list from ESX Server."
Snapprotect should pick pre-established bcv mirrors and incrementally establish before splitting the bcv
Registry hook to use pre-masked devices during mounting and leave them masked during unmounting for EMC symmetrix
Additional Instructions On proxy machine registry key "nDisableConfigChange" when present under "iDataAgent" and set to 1 uses pre masked BCV for mounting.
Snap backups would fail when symmetrix device numbers for source disks exceeds 999
Mount for raw device may fail on AIX and Sun due to conversion.
Installed on : WorkStationBackup, BaseClientSeed, RootOfCPUFolder, BaseClient, Data Archiver for Network Storage Client, LotusNotesDMClient, MediaAgent
When there are files with extension name more than 20 characters as subclient content, SRM enabled backup may complete successfully, but no data will be shown in subclient summary page.
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect.
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect.
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect.
Installed on : CommServe, SAP for MaxDB, WorkStationBackup, SAP for Oracle, BaseClientSeed, BaseClient, MediaAgent, Data Archiver for Network Storage Client
Log Restore by LSN range fails on HP-UX IA64
Oracle Agent always uses single stream to transfer data if only the Flash Recovery Area is selected for the backup.
During cross machine restore RMAN Script SBT_LIBRARY parameter has library extension from source instance.
Additional Instructions Make sure to select "Files per set" in subclient properties.
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect.
SAP datafile restores from Commcell GUI fails
SAP archive log restores from Commcell GUI is not allowed when database in the open mode.
Oracle Snap Restore fails if incremental tape backup is run after the Snap.
Snap revert operation failing on Solaris client when mount point is in root directory.
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect.
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect.
Up Button is disabled for the topmost folder as it is no longer needed.
Comments do not have create time or modified time values on upgraded entry. In such a case - time must not be displayed in the web UI.
Email (Exchange/Lotus notes) browse support introduced.
Restore to client functionality added from browse results.
In advanced search options multi group criteria was not honored.
Enhancement to display a disclaimer or agreement dialog before login.
Find Support provided from browse in web client
Resizing the Find Dialog Dynamically based on the Combo Box selected especially for Between and Before fields
Backup Time range support in Find Dialog
Facility to create review set at run time while adding Items to Reviewset from Browse
Proper error message if permissions not available for Restore to Client operation from web client
When browsing / drilling down through browse results incorrect results appear due to Polling
Right click Download option will automatically restore and download the item
Up Button is removed (MR:60919)
Fix for tab title showing as "Unknown" is fixed for for linux clients (Browse / Find) results
Download option would not ask for confirmation
Honour time selection correctly when performing Find operation
Support for additional restore options
Emails with empty subject lines will be have "No subject" in the Subject column
If we open browse results where we have more results that cannot be viewed with out scrolling down, then after scrolling down a bit, by selecting one or more items and do restore, then the selection gets cleared and scroll goes back to top.
Installed on : OneTouchClientBinariesFolder, LotusNotesDM, SystemRecoveryServer, File System iDataAgent for Windows, All
Possible excessive use of kernel memory while running system state backups.
Additional Instructions Registry entry: nEnableMsInfo, Type is DWORD, Value is irrevelant.
This entry controls whether or not the 1-touch backup calls msinfo32.exe.
If the registry entry IS present then msinfo32.exe will be called during the backup.
If the registry entry is NOT present then msinfo32.exe will NOT be called during the backup.
The DWORD entry should be manually created in the Commvault Systems\Galaxy\Instancexxx\FileSystemAgent key.
System state backup of Registry may fail if there is a BCD hive under HKLM other than BCD00000000
Fix for CVD service not coming up sometimes.
Automatic scheduled jobs would not run after failing to get the job status.
1-Touch recovery modified unattend.txt with duplicate MAC entries when one or more network interface cards are disabled at backup time.
Data Classification support for File system SPE.
Data Classification service is turned on only when packages that use DC are present.
Data Classification scan support for Archiving (FSDM and Add-On Data Archiver).
Data Classification support for hard links.
Default Change journal configuration size is smaller.
Additional Instructions To initiate re-sizing of the Change Journal, the following Registry entry must be created: ChangeJournalDeleteControl, Type=REG_DWORD. Possible values are 1 (Delete and rebuild at next service start), 2 (Delete and rebuild before next Full backup), and 3 (Delete and rebuild ASAP). This key must be created in the following location if the Change Journal should be re-sized for all NTFS volumes: HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\Instancexxx\Data Classification\Configuration\Default.
If only required on a particular volume, under Configuration in the location above, create a Key with the GUID number of the volume which needs the Change Journal to be re-sized. The default size is 0.5 percent of the total volume size with a minimum of 50MB and a maximum of 1 GB.
Installed on : MediaAgent2003, WorkStationBackup, LotusNotesDMClient, MediaAgentXP, BaseClientSeed, MediaAgentNT, File System iDataAgent for Windows, RootOfCPUFolder, VirtualServerAgent, BaseClient, Data Archiver for Network Storage Client, MediaAgent
Dedup reconstruction will fail if MediaAgent package is not installed on the Commserve.
DeDup Reconstruction job may fail in the [Add Records] phase.
Auxiliary Copy operation from DeDup enabled storage policy copy may fail if look ahead read is enabled.
Synthetic full backups done using DASH Read Optimized may not be restorable in certain cases.
Initial backups might fail going to upgraded MA from 8.0 to 9.0 with grid store enabled and index cache server configuration.
Metadata Collection Fails for Spanned Volume Mounted as Mount Point.
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect.
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect
Installed on : CDRVSSEnabler, DM2WebService, DM2WebClient, CommCell Console, LicenseServer, CommNetBrowser, Outlook Add-In Client, Exchange WebProxy Archiver Agent, BaseClientSeed, PrimaryCIForExchange, BaseClient, LicenseWebApp, PrimaryContentIndexing, LicenseLookupAdmin, OWAProxyEnabler, WorkStationBackup, LotusNotesDMClient, LicenseWebService, ResourcePackInternalUse, RootOfCPUFolder, Data Archiver for Network Storage Client, ContentIndexingServer
FAST 5.3 Search Engine patch installation
Installing 1-Touch recovery client with different client name needs enhancement for temporary client name iand backout to prevent database client name change.
Delete the file ClientGroupNamesFile.txt at the end of install.
Don't require reboot after installing Web Search Server due to PATH environment variable change. Restart IIS instead.
Blocking Windows Content Indexing Server and 1-Touch Install from DISC1 and making available only from DISC2
In some cases, on Vista or Windows 2008, Windows Installer is incorrectly reporting that core windows services must be shutdown to complete an uninstall/upgrade. This causes unnecessary reboots and failovers in the case of a cluster.
Added an option in Advanced Options to install 32Bit CI Server for 64-Bit machines without any special registry keys.
Branding information changes
Install only the required components of IIS to prevent potential security issues.
Adding NDMP platform automatically for snapvault and snapmirror.
Don't show "Lotus Notes" in min-platform selection screen as it is not supported with SnapProtect.
Virtual Server doesn't need IIS, just .NET 3.5. Don't select WCF Activation (which requires IIS) during .NET 3.5 install on Windows 2008 R2
Delete GalaxyInstaller\Data registry on the CS after the completion of the push install job
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect.
When adding a new subclient to a client, schedule policy associations display incorrectly if a schedule policy already in use on the client is selected from the Backup Schedule dialog.
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect
Installed on : SharePoint Archiver Agent, SRMSharePointAgent, SharePoint iDataAgent
SharePoint Archiver Recalls are failing for Non Global Admin users for libraries with option 'Require documents to be checked out before they can be edited?' enabled.
SharePoint Document IDA restores are failing to preserve 'Modified By/Created By' settings for users who don't have explicit permissions set on the website.
SharePoint Document IDA restore for a site completes with an error on SharePoint root site as "At least one field is not installed corrrectly. Go to the list properties page to delete these fields".
Additional Instructions Use the registry key 'bEnableUpdateOfDefaultUserFields', to update default 'User' type Field properties.
Location: SOFTWARE\CommVault Systems\Galaxy\InstanceXXX\(MSSharepointDocAgent or SharePointDM).
Key: bEnableUpdateOfDefaultUserFields
Value: 1
Installed on : CommServe, DM2WebService, RootOfCPUFolder
Prunable data from Replica disk library may not be removed from disk when there's a static-shared disk library also configured in the commcell.
Duplicate barcodes may appear in media in library view when export is run caused by two library controllers incorrectly being active at the same time.
Backup or Auxiliary Copy jobs may go to waiting with JPR: "There are no more spares" even though there is a usable active media in the library.
Active Media may not be marked full even with job option "Mark Media Full on Success" selected.
Disk Library setting "Spill and Fill" is not honored when one backup job requires more than one writer.
Dedupe Reconstruction job may go Waiting with JPR "The Index Cache for the MediaAgent is disabled" even though the index cache is not used for the job.
Media and Library Manager service on the CommServe may crash when one or more Media Agents starts up and updates index cache information.
Support exporting and importing client group associations for "import from podcell" job.
"Import from podcell" Job may hang when using an intermediary media agent that is down or not responding.
DeDup DB Reconstruction job may fail in the Prune Records phase if there are invalid chunks to process.
Deduplication store with no valid data may not ever be removed from disk after first deletion failure.
Enhancement to mark snap job full for HDS Shadow Image snap Engine if previous job has not been moved to tape.
Restore of migrated data from a disk library might fail when temporary migration is done with evaluation license in the source commserv and a migration of data from same library is done after a permanent license applied in the source
Commcell Migration Import operation may fail to show the mount path mappings in the import wizard GUI if the exported storage policy name has certain special characters
Support Commcell Migration in setups where CommServ and SQL installed in different machines
Support Commcell Migration of 8.0 clients from 9.0 version CommServ to 8.0 version CommServ
Additional Instructions Note: This update requires another update CCMSP2FeaturesAndFixes-2 also to be installed along with this for proper expected functionality.
For the fix to allow usage of commcell migration when the Commserv and SQL Server reside on different machines, the following registry key entries need to be added to the Commserver:
Under: HKEY_LOCAL_MACHINE\SOFTWARE\CommVaultSystems\Galaxy\\CCM
create DWORD -> nEnableRemoteSQLConfig and set it to 1
create string -> sRemoteSQLLocalPath and mention local path of an empty directory in the machine where the SQL is installed
create string -> sRemoteSQLUNCPath and mention an equivalent UNC path of the above path which is accessible from the CommServ machine
Mention the login credentials of the above UNC path in
string values -> sRemoteSQLPathUserName and sRemoteSQLPathPassword respectively.
Auxiliary Copy job report does not show certain media information.
Job Controller does not show drive/mount paths being used when running DASH copy.
Backup jobs may go to waiting due to JPR: "Total number of data transfer operations on the MediaAgent exceeds the maximum allowed value" when there are Data Verification jobs running.
Auxiliary copy jobs may not run or goes to pending with JPR: "Loss of control process auxCopyMgr.exe ..."
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect
Installed on : WorkStationBackup, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, BaseClientSeed, File System iDataAgent for Windows, BaseClient, RootOfCPUFolder, Data Archiver Agent for Exchange 2003, MediaAgent, Data Archiver for Network Storage Client
EMC Symmetrix Snap Backup job fails with "Failed to get array info"
Additional Instructions Please have some fake username and password set in array credentials along with this diag update
Failure while mounting the snapshot of an Oracle database when it is created on a NFS export, from a NetApp Filer,created at two or more levels below the volume root
Level 1 ->/vol/VolumeName/Qtree OR /vol/VolumeName/Dir1
Level 2 or more -> /vol/VolumeName/Qtree/Dir1 OR /vol/VolumeName/Qtree/Dir1/Dir2 OR /vol/VolumeName/Qtree/Dir1/Dir2/...
Offline content indexing job for exchange is crashing due to data specific properties.
"Unable to get array information" when the SetArrayInfo function is called from Symmetrix Engine for SYM3 & SYM4 even though it has succeeded for SYM4.
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect.
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Exchange Mailbox iDataAgent 2003, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
Can not discover the databases after the DAG client is configured.
Exchange DAG backup is in pending status due to subclient content being removed.
Hardware snap creation will get failed if more than 2 filers configured in array management screen.
Additional Instructions In New XCLI installation on VSA proxy scenario use below registry key to avoid reboot to set XCLI tools path.
"'iDataAgent\XCLI_BINARY_LOCATION'" and set the value to install path of xcli
example: "C:\Program Files (x86)\XIV\GUI10"
Installed on : MediaAgent2003, ExternalDataConnector, Exchange Mailbox iDataAgent 2003, BaseClientSeed, MediaAgentNT, BaseClient, PrimaryCIForExchange, Data Archiver Agent for Exchange 2003, DataArchiver Agent for Exchange, MediaAgent, Exchange Mailbox iDataAgent 2000, WorkStationBackup, MediaAgentXP, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, File System iDataAgent for Windows, VirtualServerAgent, Data Archiver for Network Storage Client
VSA Mining client side changes
Adds support for VMware Application Level quiescing when using ESX 4.1 and Windows 2008 r2
Enable HDS ShadowImage differential resynch for HDS SnapProtect.
Additional Instructions To enable the fix in this update, create the following DWORD value under the EventManager section of the Client registry: CVHDS_USE_DELETED_SHADOWIMAGE and set the value to 1.
Unmount is reported as failed from HDS Snap Engine even if it is successful.
Additional Instructions Stop the services before applying this update
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Exchange Mailbox iDataAgent 2003, DM2WebService, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, RootOfCPUFolder, PrimaryCIForExchange, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, CommNetServer
Enhancement to better troubleshoot problems: Log all database queries that take more than 10 seconds by default
Additional Instructions The 10 second threshold can be changed via a registry key.
DWORD in the Database section: logQueriesThatExceedExecutionTimeSeconds
Set to 0 to disable the logging. Set to the number of seconds to only log queries which take longer than that amount of time.
Default is 10 seconds.
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect.
Installed on : CommServe, CDRVSSEnabler, DM2WebService, DriverForFileSystemDM, DBUpgrade, CommCell Console, LicenseServer, Exchange WebProxy Archiver Agent, CommNetBrowser, Outlook Add-In Client, BaseClientSeed, PrePostInstall, BaseClient, MediaAgent, CommNetServer, LicenseWebApp, WorkStationBackup, LicenseLookupAdmin, OWAProxyEnabler, OfflineMiningExDBEndUser, LotusNotesDMClient, LicenseWebService, SRMNASAgent, RootOfCPUFolder, Data Archiver for Network Storage Client
Services are failed to start with a CommServ IP address mismatch error on DR machine.
License Usage info is not updated correctly when only Enterprise Capacity licenses are available.
VSA mining server side changes SIM support for guests with non-default galaxy port.
During laptop install push firewall configuration for CS and MA when added as part of a client group.
Commcell Console does not save DeDupe option for Oracle SAP instance
Subclient Properties like Prepost command gets saved when a job is running for the subclient.
Job pending reason for SRM NAS jobs is enhanced to include advice for trouble shooting the problem.
Additional Instructions None
Installation of multiple 8.0 Netware agents to 9.0 CS with unlimited Netware licenses fails.
Opening client properties sheet and saving other client properties overrides the firewall options that client inherits from client group level.
GUI freezes when doing a push firewall from clientgroup level
Jobs fail with Expired License error if commserve and SQL DB run on a different machines.
Additional Instructions 1) install this update
2) use CommserveDisasterRecoveryGUI to apply a CSID license file with IP of CSDB machine as new primary IP
3) start services
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect
Enhancement to add support for ROMS license
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect
Saving job history results from commcell console as xls or csv shows commvault.dialog.JobIdRenderer$JobIdClass@1ae13c0 in the job id column
FileSystem Agent with File System Archiver driver installed has two job options which are shown on the backupset property dialog. These options are "Preserve File Access Time" and "Check Archive bit during backup". Current setting for these two job options is to always default them to on, when classical scan is selected. Changing this behavior such that user can now edit these options.
Enable “Archive Files per BFS” when “Protect Backup Recovery Area” or “Backup ArchiveLog” is selected.
Instance properties dialog for SAP for Oracle iDA may not come up in GUI.
Cancel button on login page when SSO is being attempted may not work
When viewing Job History from the client node level,backup history table columns and values are mismatched.
Array Credentials dialog does not come up on the instance properties.
Commcell Console does not retain Job Controller columns selection.
Changing client properties may incorrectly reset the property to inherit settings from client group
GUI freezes when doing a push firewall from clientgroup level
Use special icon for the MUSIC,LIBRARIES,PICTURES,DESKTOP,DOCUMENTS and VIDEOS folder in the content browse dialog.
Enhancement to support Netapp SnapVault and SnapMirror as secondary snap copy for SnapProtect.
Enhancement to support ROMS license.
Web Console Restore does not return data after Commserver services are recycled.
GUI may freeze when you move between Client node and Exchange Compliance Archiver node multiple time.
Installed on : CommServe, WorkStationBackup, OneTouchClientBinariesFolder, SystemRecoveryServer, DM2WebService, Continuous Data Replicator, BaseClientSeed, File System iDataAgent for Windows, BaseClient, RootOfCPUFolder, Data Archiver for Network Storage Client
Associations may be missing after editing schedule policy
Weekly schedule having week exception may fail to be created if only weekday is selected in schedule.
Resubmit schedules that have failed during schedule run time
Fix for upgrade schedule policies
After performing upgrade from 8.0 to 9.0, storage policies are missing in Aux copy schedule policies.
Reinstalling client may not recover its schedules
End User Search capability for Outlook Add-In Users
CCM Merge of mount paths belonging to the same commcell (such as those coming in after merging data after a restore to a DR set) may be merged as new mount paths even when they already exist in destination.
Restore of migrated data from a disk library may fail when temporary migration is done with evaluation license in the source commserv and a migration of data from same library is done after a permanent license applied in the source
Commcell Migration Import operation may fail to show the mount path mappings in the Import wizard GUI if the exported storage policy name has certain special characters
Support Commcell Migration in setups where CommServ and SQL are installed on different machines
Support Commcell Migration of 8.0 clients from 9.0 version CommServ to 8.0 version CommServ
Additional Instructions Note: This update requires another update CCMSP2FeaturesAndFixes-1 also to be installed along with this for proper expected functionality
Installed on : CommServe, WorkStationBackup, BaseClientSeed, DM2WebService, BaseClient, Data Archiver for Network Storage Client, LotusNotesDMClient
Prevent export location to be deleted if it is used by schedules.
Library and Drive report is displaying "(0.00%)" under "Space Occupied".
"Import from Podcell" does not work across a firewall.
Additional Instructions Note: Requires additional updates:
1. GUI Update form #08637
2. Qsdk update form #08711
License summary report on Express CS with Capacity license is not formated properly
Unable to delete shared catalog information from the control panel.
Users not able to do wild card character searches in LDAP when creating SRM policies or push install to clients.
Job Schedule report does not list the Schedule Policy created for a client group which was selected in the report selection criteria.
osc_config.xml file under the job results folder is not included in Send Log files zip bundle.
In backup job summary report when failed objects are selected to be displayed there are client names listed with no failed items list for jobs that have no failed items.
Installed on : CommCell Console, CommNetBrowser, Outlook Add-In Client, DM2WebService, LotusNotesDMClient
GUI may cause an exception while browsing the commnet node after performing an "import from pod cell" operation
GUI may cause an exception when launching "commcell export" after performing an "import from pod cell" in case deconfigured clients exist that are hidden.
More clear default schedule name for "Import from podcell" import schedules.
Import from Podcell: Enhancement to work across a firewall
Additional Instructions To use "Import from Podcell" across a firewall, first add the Commserve as a new client by right clicking the client node and adding the Commserve. Then configure the firewall settings for that Commserve client.
In the "Import from Podcell" screeen, choose the new third option where a client can be selected. Choose the client name of the Commserve.
Note: This also requires updates: TO BE ADDED!!!!!
"Find and Recover" from Outlook Add-In not working if the client date format is in a non US locale, User will get Application init error popup message box and find and recover window will not launch
Reboot option for Remove Updates is not supported and should be disabled
De-Configured client do not show up in client group if the "Hide De-Configured Clients" is selected.
Enable Find via Web Client
Unix Lotus Notes find and restore of mails are failing
When we try to create a schedule using French GUI, OK button is not clickable.
Subclient level data not getting updated when instance info of username/password/vcenter name is changed.
Browse For Datastore says "Password Cannot Be Empty"
"Find and Recover" from Outlook Add-In not working if the client date format is in a non US locale, User will get Application init error popup message box and find and recover window will not launch
Installed on : SharePoint iDataAgent, SQL Server iDataAgent, SRMSQLAgent
SQL Server iDA backups appears to discover database twice depending on the case sensitivity of the database.
Additional Instructions To cleanup the existing duplicate contents you need to delete the database from subclient property dialog manually. This update will prevent discover of duplicate contents in future.
Installed on : CommServe, CDRVSSEnabler, DBUpgrade, CommCell Console, LicenseServer, Exchange WebProxy Archiver Agent, Outlook Add-In Client, CommNetBrowser, BaseClientSeed, PrePostInstall, BaseClient, CommNetServer, LicenseWebApp, OWAProxyEnabler, WorkStationBackup, LicenseLookupAdmin, OfflineMiningExDBEndUser, LotusNotesDMClient, LicenseWebService, ResourcePackInternalUse, File System iDataAgent for Windows, RootOfCPUFolder, Data Archiver for Network Storage Client
Add support for UpdateRestarter method of closing and restarting Laptop2TaskbarIcon.exe during installation of updates.
Used the above method to close the Laptop2TaskbarIcon.exe before installing the updates and to restart it after installing the updates.
Added support to run the dyncache Installer commands during installing and removing the dyncache update.
RemoveUpdates job might crash if the Updates\Updates_Instance.xml file is empty.
RemoveUpdates job might fail with incomplete error message if pending reboot registry operations are present in the system.
RemoveUpdates not returning the exact status message, returning success/failure only.
Files are locked during install\remove because of the processes started from Base folder.
If Oracle package is installed on given Simpana setup, interactive InstallUpdates/RemoveUpdates is showing a warning message for stopping Oracle services.
Name of the current file wasn't shown in backup tray utility on UNIX
Total file count was not set on UNIX
Final job status was not passed to backup tray utility
Reason why new jobs cannot be scheduled was not passed to backup tray utility
SharePoint Database support of individual sites introduced by 9.0 Update 31580 attempts to recover child site prior to parent site.
SharePoint Database restore of individual sites with url path levels similar to original will preserve the object identity (subsite GUIDs) using DWORD registry key bSiteImportRetainObjectIdentity set to 1 under HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\Instance001\MSSharepointDocAgent.
SharePoint Database Browse Data from On-Demand Backup doesn't show backed up sites.
Additional Instructions Backup job should be completed after installing this update and prior to recovery operation. Note:
SharePoint Database support of individual sites introduced by 9.0 Update 31580 is only for SharePoint 2007 and 2010 versions.
Installed on : SharePoint Archiver Agent, OWAProxyEnabler, ResourcePack, Exchange 2000 Database iDataAgent, LotusNotesDM, DriverForFileSystemDM, LotusNotesDMClient, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, Outlook Add-In Client, Data Archiver Agent for Exchange 2003, Data Archiver for Network Storage Client, Exchange 2003 Database iDataAgent
Public Folder Archiver recalls from Exchange 2003 OWA may fail with the error "Failed to get exchange server name"
Outlook Add-In may crash when performing Offline Archiving operation with the network cable unplugged.
Outlook Add-In option to Add Stubs in Selected Folder to Erase List may not work.
When using the UIOption 40 or 44 the outlook add-in stops working.
The addin log shows error "CVEAAddIn::OnStartupComplete::Cannot initialize Explorer - 0x80004003"
Support Auto open from web link based recalls.
Web link recalls may fail in a mixed environment of exchange 2007 and exchange 2010.
Web link recalls may fail with a Base64 decoding error for some stub messages.
OWA recall fails through 'Open another user's inbox' option in case of delegate access on Exchange 2010.
Outlook Add-In may crash intermittently on load.
Additional Instructions This update must be applied to outlook addin also, otherwise autoopen from outlook addin may fail.
If load balance server is sitting in front of CAS servers to access OWA, the OWA url detected by Exchange AutoDiscover could be an internal OWA url and inaccessible from outside. The following web setting could be used for this case:
File: CommVault\Simpana\cvwebrecall\web.config
Section: appSettings
Setting: < add key="CV:OwaRoot" value="[ValidOwaUrl]" />
[ValidOwaUrl] should be a valid external owa url. e.g. https://mail.sample.com
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, WorkStationBackup, DM2WebService, Exchange Mailbox iDataAgent 2003, LotusNotesDMClient, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, BaseClientSeed, Outlook Add-In Client, BaseClient, RootOfCPUFolder, PrimaryCIForExchange, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, Data Archiver for Network Storage Client
Fix for push of Firewall Configuration from Client group level where Additional Incoming ports were not correctly pushed.
Global filters are turned off for all subclients after client is upgraded to 9.0
Old storage policy is reverted back for subclients after client is upgraded to 9.0
System State flag is turned off after FS agent is upgraded to 9.0
Max number of streams is not set correctly
Option to Enable Deduplication may get reset after upgrading to 9.0.
Cluster client has global filter & storage policies reset after 9.0 upgrade
File Archiver agent is still greyed out in GUI after agent reinstall
SharePoint agent upgrade fails when the agent has modified default backupset name
Install Agents for Restore Only fails with license error when no license is available.
File System agent installed with configured for laptop backup option has subclient with system State option on.
Lotus Notes DB and Doc agents have duplicate instances created after agent upgrade/reinstall
Impersonate user account info of Job Results Directory is overwritten after client upgrade
Store Updates Locally info is lost after client upgrade
After 9.0 upgrade of a CCR Cluster, Exchange Database server name is changed to physical host name causing discovery to fail.
DB2 agent reinstall may not bring back the instance level storage policies
Database Auto Discover affinity for Exchange Mailbox and Exchange Mailbox Archiver should not show databases assigned to deleted subclients.
GUI does not save changes for "Include policy filters" option in Subclient filter properties on client when associated to a subclient policy
Fix GUI connection reset when trying to open client properties
Instance level storage policies are lost after DB2 agent is upgraded to 9.0
Opening client properties sheet and saving other client properties overrides the firewall options that client inherits from client group level.
GUI freezes when doing a push firewall from clientgroup level
"Find and Recover" from Outlook Add-In not working if the client date format is in a non US locale. , User will get Application init error popup message box and find and recover window will not launch
Installed on : Exchange Mailbox iDataAgent 2000, WorkStationBackup, ExternalDataConnector, Continuous Data Replicator, Exchange Mailbox iDataAgent 2003, OfflineMiningExDBEndUser, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, BaseClient, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
Support Pre-deployment survey for external data collector.
Additional Instructions Refer to online document External Data Connector Pre-Deployment Survey.
Support for TSM version 6.1.3
Fix for Fastpass discovery job running CVForeignHandler.exe module at 100% CPU.
Exchange MB Backups have failures due to attachments with no content
When archiving a mailbox and PST, subclient filters are applied to only mailbox but not to PSTs
Installed on : MediaAgent2003, CommServe, CDRVSSEnabler, DBUpgrade, CommCell Console, CommNetBrowser, Outlook Add-In Client, Exchange WebProxy Archiver Agent, PrePostInstall, MediaAgentNT, All, MediaAgent, OWAProxyEnabler, OfflineMiningExDBEndUser, MediaAgentXP, File System iDataAgent for Windows, VirtualServerAgent
Recalls on Exchange Mailbox Archiver stubs fail after upgrading CC and MA from 8.0 to 9.0
Fix for CVD crash when Virtual Server agent is installed and no instances are configured.
Index restore crashes during virtual server incremental backups
Container Restores fails when VMDKs of the VM are in subfolders.
In case of default install of Red Hat Enterprise Linux (RHEL) 5.4 on a VM, file level restore of certain files restores incorrect data
NetApp NAS report "Current file system Usage" now includes Snapshots used space.
NetApp NAS report "Snapshots" includes used space of the snapshot
Fix for Virtual server iDA point in time restores from snap backups
Incremental Image level backup goes pending at 80% with error "Loss of control process CVVICollectMetaData.exe"
Auxcopy process may crash intermittently when dedup read ahead feature is active
Vmware snap mounts may fail when multiple FC cards are present. Added ability to override FC port selection.
Additional Instructions Use "sPortInfo" registry key under iDataAgent to give selective wwpn number.
Note : sPortInfo key is string type and wwpn must be without ":" charecters. See below example for wwpn
if wwpn is 21:00:00:1b:32:09:7c:48, you should enter 2100001b32097c48 without ":"
image level iDA file browse fails on sparc solaris 64 bit media agent
Enhancement to display a disclaimer or agreement dialog before login.
Additional Instructions To show the pre-login dialog and set the custom content from a file
qoperation execscript -dbn DM2 -c 'client Name' -sn EnableBannerText -si 'True' -si 'Banner text filePath'
To hide the pre-login dialog
qoperation execscript -dbn DM2 -c 'client Name' -sn EnableBannerText -si 'False'
'client Name' -- client name of the Webserver machine
'Banner text filePath' -- local file path in the webserver machine which contains the custom text to be displayed on the dialog
In some cases CommNet Data Protection summary report shows incorrect information on data aging status [enabled or disabled) for some storage policy copies.
Installed on : CDRVSSEnabler, SharePoint iDataAgent, SRMSQLAgent, DBUpgrade, CommCell Console, DataProtectionManager, LicenseServer, Exchange WebProxy Archiver Agent, Outlook Add-In Client, CommNetBrowser, BaseClientSeed, PrePostInstall, SQL Server iDataAgent, BaseClient, CommNetServer, LicenseWebApp, OWAProxyEnabler, LicenseLookupAdmin, WorkStationBackup, OfflineMiningExDBEndUser, DriverForFileLevelRep, LotusNotesDMClient, LicenseWebService, File System iDataAgent for Windows, RootOfCPUFolder, Data Archiver for Network Storage Client
Choosing well-known folder "Documents" does not include subfolders that are reparse points themselves, such as "My Videos", "My Pictures" and "My Music".
Windows File System backup of shared folders may go into a loop and never complete, backing up extreme amount of data.
Windows File System backup jobs may crash during job restarts
VSS system state snapshots may be orphaned if a network error occurs during the backup.
Backup fails when Snapprotect SQL DB on EQL volume when mounted as folder under local disk device.
Loss of control of process for file systems scan
Restoring shared folders with UTF8 charset in the folder name doesn't restore them as shared folders.
Regardless of the instance account specified in the Simpana GUI, SQL operations may not be successful in cases when NT Authority account doesn't have sysadmin role.
Data Classification scan may not include new content or content that is new because of a filter change in the collect file.
User impersonation for UNC path based backup is not working.
Installed on : MediaAgent2003, WorkStationBackup, MediaAgentXP, BaseClientSeed, File System iDataAgent for Windows, MediaAgentNT, BaseClient, VirtualServerAgent, Data Archiver for Network Storage Client, MediaAgent
- HyperV container level restore fails if Network adapter name is in non-english (Korean).
- HyperV container level restore fails when VM configuration contains different network adapter attributes viz. mac_address_is_static, mac_address.
Optimizations in software snap and Change block tracking for snap moving to tape.
- Hyper-V backup skips VHD files during some multi-streamed backup jobs
Addresses intermittent vsbkp.exe crash at job completion.
Backup or Auxiliary Copy jobs may go to waiting with JPR: "There are no more spares" even though there is a usable active media in the library.
Active Media may not be marked full even with job option "Mark Media Full on Success" selected.
Disk Library setting "Spill and Fill" is not honored when one backup job requires more than one writer.
Dedupe Reconstruction job may go Waiting with JPR "The Index Cache for the MediaAgent is disabled" even though the index cache is not used for the job.
Installed on : WorkStationBackup, BaseClientSeed, Continuous Data Replicator, BaseClient
Destination free space evaluation prevents replication from continuing when orphan handling is necessary to free sufficient space on the destination for files needing replication.
Additional Instructions An optional registry key can be created on the source client to control the behavior of the destination free space evaluation.
Under the "HKLM\SOFTWARE\CommVaultSystems\Galaxy\InstanceNNN\File Replication" key, create the REG_DWORD value:
nDestinationFreeSpaceEvaluation
Set it to 0 to disable the free space evaluation, allowing replication to proceed without regard to any free space check. Set it to 1 (any non-zero value) to enable the free space check (this is the default if the registry key is not present).
Installed on : Exchange Mailbox iDataAgent 2000, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, Exchange Mailbox iDataAgent 2003, PrimaryCIForExchange, Data Archiver Agent for Exchange 2003, DataArchiver Agent for Exchange
Exchange archiver discovery crashes for storage group affinity, especially when new storage groups are introduced
Installed on : WorkStationBackup, OneTouchClientBinariesFolder, SystemRecoveryServer, BaseClientSeed, File System iDataAgent for Windows, BaseClient, Data Archiver for Network Storage Client
Installed on : Image Level iDataAgent, CommServe, WorkStationBackup, SAP for MaxDB, ProxyHost iDataAgent, DM2WebService, Continuous Data Replicator, Oracle iDataAgent, SAP for Oracle
Oracle backup fails intermittently on Windows server
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, WorkStationBackup, DM2WebService, Exchange Mailbox iDataAgent 2003, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, BaseClientSeed, BaseClient, RootOfCPUFolder, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange, Data Archiver for Network Storage Client
Add support for Snap Protect to the NetApp NAS iDA.
Add support for Snap Protect to the NetApp NAS iDA.
When Virtual Server backups of a VM are run through a proxy client, for the jobs that are completed with errors, View failed files shows up empty files list.
Exchange Subclient loses its contents during discovery phase of backup
Additional Instructions Database discovery was protected from re-accessing by this update. There's only one backup job on a single client could conduct database discovery at the same time. When one job is discovering, the other job which is going to discover must wait for the first job finishing its discovery. The wait time could be configured through the following registry key:
Name: DiscoverWaitTime
Location: HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\InstanceXXX\MSExchangeDBAgent
Type: DWORD
Value: Seconds
Default Value: 300(seconds)
Installed on : CommServe, WorkStationBackup, DM2WebService, DBUpgrade, BaseClientSeed, PrePostInstall, File System iDataAgent for Windows, BaseClient, Data Archiver for Network Storage Client
Scrolling through items in Legal hold fails
When eMails belonging to different subclient are selected to perform PST operation, the WebUI will show available for download even before the actual job is completed.
Installed on : Active Directory iDataAgent, WorkStationBackup, BaseClientSeed, Outlook Add-In Client, BaseClient, Data Archiver for Network Storage Client, LotusNotesDMClient, CommNetServer
Granular AD backup fails for the users who have multi valued attributes with large number of values.
Granular AD restore fails if the object to be restored has attribute memberOf with a large number of values.This happens only for memberof attribute.
Installed on : MediaAgent2003, WorkStationBackup, MediaAgentXP, BaseClientSeed, File System iDataAgent for Windows, MediaAgentNT, BaseClient, VirtualServerAgent, Data Archiver for Network Storage Client, MediaAgent
Improvments for Virtual Server SRM Network statistics.
Support to add non windows/Unix VMs as clients
Addresses intermittent vsbkp.exe crash at job completion.
Installed on : CDRVSSEnabler, CommCell Console, LicenseServer, CommNetBrowser, Outlook Add-In Client, Exchange WebProxy Archiver Agent, BaseClientSeed, BaseClient, LicenseWebApp, LicenseLookupAdmin, OWAProxyEnabler, WorkStationBackup, LotusNotesDMClient, LicenseWebService, ResourcePackInternalUse, RootOfCPUFolder, Data Archiver for Network Storage Client
SQL upgrade would fail from 2005 to 2008 with error message "The current Security Policy setting for 'Minimum password length' is greater than 8 characters" if the password policy requires a password larger than 8 chars, though this is no longer true for SQL 2008 upgrade. (this was true for SQL 2005 upgrade from SQL 2000)
Auxcopymanager may crash if the Commserver is very busy and database queries take a long time (one instance where this was seen was when large Commcell migrations were happening at the same time).
Auxiliary Copy from a NAS attached tape drive to MediaAgent attached media may go to pending with an error indicating a failure to read a chunk on the media due to a getDestArchiveFileSize error.
Auxcopymanager may crash if the Commserver is very busy and database queries take a long time (one instance where this was seen was when large Commcell migrations were happening at the same time).
Jobs may be in a waiting state without resources being allocated after an auxcopy manager crash (see above)
Search fails with request timeout errors appear intermittently.
Search returns results but does not show up in Web Client UI if keyword navigator is returned as part of navigators.
User Settings tab does not show the appropriate CI Server name.
Navigators are not showing up if CI engine is using fast4.3 during upgrade to ver 9
Enhancement to allow end users to browse via Web console
If only one client is allowed for a particular user doing browse from web client and it has both file system as well as file system archiver agent, then the client name displayed in browse tree is ambiguous
Killed Jobs shows incorrect count on mobile job site.
The Native App Needs to Authenticate the user and get back to native app in case authentication fails
Installed on : WorkStationBackup, BaseClientSeed, BaseClient, Data Archiver for Network Storage Client, MediaAgent
Encrypted password is displayed in the events during the snap protect operations for VMware clients (Virtual Server Clients)
NFS snapbackup operation for Vmware may fail in certain cases.
Snap Protect backup jobs using Dell Equallogic array are failing with error "Failed to create VSS snapshot within the 10 second write inactivity limit."
Installed on : CDRVSSEnabler, CommCell Console, LicenseServer, CommNetBrowser, Outlook Add-In Client, Exchange WebProxy Archiver Agent, BaseClientSeed, BaseClient, LicenseWebApp, LicenseLookupAdmin, OWAProxyEnabler, WorkStationBackup, LotusNotesDMClient, LicenseWebService, ResourcePackInternalUse, RootOfCPUFolder, Data Archiver for Network Storage Client
- CS events added through update may not be get loaded in CS DB
- Installation of Diagnostic update should fail due with timestamp check error
- When Pending File Rename Operations registry key grows over 1024 characters, InstallUpdates.exe fails.
- If Requires field in Updates registry grows over 1024 characters, InstallUpdates.exe fails.
- Eula updates may not display expected behavior after installation on 1-touch server
- Removing updates might fail
1-Touch Updates may not get installed
DB updates installation from servicepack may not work correctly
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Exchange Mailbox iDataAgent 2003, DM2WebService, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, PrimaryCIForExchange, RootOfCPUFolder, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003
Change default Archive Rule settings to use "All of the file selection rules are satisfied" instead of "Any"
"Lock Down CommCell" option should be disabled on newly created client group.
"Data Archiver for Files - MS Windows" (FSDM license for Local File System instance) is not consumed when "Enable for Archiving" is selected on winFS properties.
Installed on : CommServe Database, CommServe Database
"Data Archiver for Files - MS Windows" (FSDM license for Local File System instance) is not consumed when "Enable for Archiving" is selected on winFS properties.
Installed on : Exchange Mailbox iDataAgent 2000, Exchange Mailbox iDataAgent 2003, OfflineMiningExDBEndUser, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, Outlook Add-In Client, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
Stubbing may fail for certain messages during snap minging job for Exchange Archiver.
After recovery of archived message the recovered message may not be opened automatically with outlook 2010
Stub message may retain original message body even if 'Leave message body behind' option was not selected.
0 Build SP1 PostgreSQL iDA----> We should not drop the tables If we check the option (Don't import to server)
When restore Oracle control file and data and selecting "Reset Database" on restore -> Advanced -> Options tab, the following error message is displayed: "Cannot select both "NO CATALOG" and "Reset Database".
Installed on : WorkStationBackup, Outlook Add-In Client, BaseClientSeed, BaseClient, MediaAgent, LotusNotesDMClient, Data Archiver for Network Storage Client
Add-On Data Archiver backups and restores sometimes fail.
SRM FLA Filters are not working when User Name or Group Name contains spaces.
Add-on Archiver [ turbo ] recalls fail when subclient which archived was deleted.
NAS Backup is failing in round-robin scenario
Stubbing fails during Add-On Data Archiver incremental job if files were renamed or deleted.
Installed on : CommServe, Exchange Mailbox iDataAgent 2003, ProxyHost iDataAgent, DM2WebService, DBUpgrade, CommNetBrowser, PrimaryCIForExchange, Data Archiver Agent for Exchange 2003, DataArchiver Agent for Exchange, MediaAgent, CommNetServer, Image Level iDataAgent, Exchange Mailbox iDataAgent 2000, SAP for MaxDB, WorkStationBackup, Continuous Data Replicator, Oracle iDataAgent, Data Archiver for Exchange Public Folder, SAP for Oracle, Data Archiver Agent for Exchange 2000, RootOfCPUFolder
Unable to send smtp mail if username/password not specified.
MediaManager service on CommServe becomes unstable and goes down during backups in certain cases.
Restore jobs of certain versions Oracle and DB2 agents may incorrectly get pre-empted when job is still running.
Backup job using Inline copy may go to waiting with JPR: "Storage Policy Copy does not have a data path using the required MediaAgent" when secondary copy has 'Use preferred Datapath' selected in Data Path Configuration.
Restore jobs of certain versions Oracle and DB2 agents may incorrectly get pre-empted when job is still running.
Additional Instructions Note: Updates 9.0.0-31124 and 9.0.0-31207 need to install together.
Enhancement to support Dell DX Object Storage Platform.
On Windows 2008 Operating systems, Attempt to browse or saving reports to a network location or Alerts executing applications causes UAC to bring up confirmation dialog.
Restore may fail with "Failed to get Index Afiles for Restore" error.
Some Oracle RMAN backup jobs may not progress due to JPR: "Oracle backup process could not communicate with Commserver to retrieve archive file".
Capacity based Licensing fixes:
Reset count is reset to 0 only when all usage is below lower threshold.
Used capacity in GB is not rounded up.
Backup job may fail with JPR "Inline backup is not allowed when it points to a global deduplication policy whose primary copy has client side Deduplication enabled.", when Inline copy is pointing to a global Deduplication storage policy.
Jobs may wait a longer time to get resources on a heavily loaded CS when there is an Auxiliary job running with large number of streams.
Media Manager service may crash when there are multiple inline copies running at the same time.
SRM Exchange Physical Devices view shows every physical disk on the machine.
Additional Instructions None
For the File System backup agent, on the subclient properties window, the File Filters pane on the SRM Options tab may be activated even though the File Level Analytics checkbox is not checked.
For the File System backup agent, on the subclient properties window, the File Filter pane on the SRM Options tab for Creation Time works in the opposite way as the File Filter for Modification Time or Access Time.
For the File System backup agent, on the subclient properties window, the File Filter pane on the SRM Options tab for User Name or Group Name may not work with spaces.
Additional Instructions None
1Touch Linux: In response file Configuration screen logged in user is not getting populated it shows as dummy-user.
Backup job may fail with JPR "Inline backup is not allowed when it points to a global deduplication policy whose primary copy has client side Deduplication enabled.", when Inline copy is pointing to a global Deduplication storage policy.
Jobs may wait a longer time to get resources on a heavily loaded CS when there is an Auxiliary job running with large number of streams.
Media Manager service may crash when there are multiple inline copies running at the same time.
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Exchange Mailbox iDataAgent 2003, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
DAG member server discovery failed for multi-domains configuration during a DAG client creation.
Installed on : CommServe, WorkStationBackup, DM2WebService, BaseClientSeed, File System iDataAgent for Windows, BaseClient, Data Archiver for Network Storage Client
Installed on : CommServe, CDRVSSEnabler, Web Server, DBUpgrade, CommCell Console, Exchange WebProxy Archiver Agent, CommNetBrowser, Outlook Add-In Client, PrePostInstall, All, CommNetServer, OWAProxyEnabler, OfflineMiningExDBEndUser
Partial success DAG Backups are being reported as Completed jobs
JobManager Service may crash during startup.
Selective Online Full backup may fail if the number of data streams and log streams are different
Backup phase for File System agents will keep restarting after an index related failure.
High water mark for Job Activity may get reset to default value in case of a database error
JobManager should always queue CCM jobs even if the option (ControlPanel->JobManagement->"Queue jobs if other conflicting jobs are active") is not enabled.
Multiple jobs may fail on busy Commserv with error "Failed to get a response in the timeout period from CVD for process registration".
Transaction log backups linked to full backups are being retained for Lotus Notes DB and SQL Server agents.
This change will take effect on new jobs only.
Additional Instructions By default transaction log backups won't be linked to full backups. To have the jobs linked, the following registry key must be enabled.
Created in: CommServe
Location: HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\Instance
Key: CommServe
Value Type: DWORD
Value Name: JMEnableJobLinkForSQL_LNDB
Valid Data: 0-disabled; 1-enabled
DDB is getting marked as SILOed even if SILO backup is killed in archive index phase.
Data protection alert get triggered for all subclients, even if individual subclient is associated in alert configuration.
In a client, I’ve five sub clients and I configure single alert associating two of those sub clients.
When I run backup jobs for all the sub clients, my alert mail has info about all the sub clients, even though just two of those sub clients are configured to the alert.
Jobmanager may give incorrect event when a database error occurs indicating that a recycle of commserv services may be required when they are not
Enhancement to throttle the number of simultaneously running synthetic full jobs
Additional Instructions Add a registry key (JMSynthFullJobHighWaterMark) under commserv registry section and set it's value to 5.
HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\Instance001\CommServe
Create DWORD JMSynthFullJobHighWaterMark
Set the value to the desired amount
SILO backup may fail with error "File System agent is not installed on the MA" even when file system is installed.
SILO backup may fail in DeDupe DB scan phase when DP MA and SIDB MA are different.
SILO backup job may fail with error "^%a The job will not run" when all the volumes for DDB store have already been SILOed.
Silo retrieval jobs pending because no valid backup data found.
Handle memory leak in JobManager when AuxCopy or EDC discover jobs are run.
Recall fails after turning off archiver if stubs have not been backed up while in turbo mode.
After changing storage policy job is converted to FULL.
When job is killed in stub phase it should be partially completed.
Installed on : SRM Server Database, SRM Server Database, SRM Server Database
SRM Exchange cost category for the client shows 1 in summary screen when cost association is not defined for the client.
Deleted Exchaneg Database(store) information is missing in Exchange store history report.
Additional Instructions None
SRM Exchange Physical Devices view shows every physical disk on the machine.
Installed on : File System iDataAgent for Windows, SharePoint iDataAgent
SharePoint DataBase restore of Shared Services Povider fails when the Index-Server is last in the path.
SharePoint DataBase restore of Web Applications with option "Extend URL" by default will restore Web Application with NTLM authentication provider.
Additional Instructions Use DWORD registry value bDoNotUseNTLM set to "1" under HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\Instance001\MSSharepointDocAgent to restore Web Application with Negotiate (Kerberos) authentication provider.
SharePoint Database Backup set will support backup and restore of individual sites if DWORD registry value
bSiteExportEnabled is created and set to 1 under HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\Instance001\MSSharepointDocAgent.
This feature enables more granular backup than site collection level backup. All site permissions and all versions are backed up. During Discover operation new Data Type "Site" will be shown. During Browse Backed Up Data “Site” will be shown under "Site Collections" node if last one were also backed up, otherwise, “Site” will be shown under Backup Set node.
During restore operation existing site will be deleted and restored only if option "Overwrite URL" is selected. If site cannot be deleted then content will be merged into existing site.
Note: For out-of-place restores top-level sites can be restored only as top-level sites and subsites can be restored only as subsites.
Additional Instructions For Browse Backed Up Data and Restore operations the GUI update which supports SharePoint Database backup and restore of individual sites is required.
Installed on : WorkStationBackup, SRMServer, BaseClientSeed, BaseClient, Data Archiver for Network Storage Client
Exchange mailbox stores that no longer exists appear in the SRM Exchange reports in DAG configuration
SRM Exchange cost category for the client shows 1 in summary screen when cost association is not defined for the client.
SRM Exchange Integrated Agent: Deleted Exchaneg Database(store) information is missing in Exchange store history report.
Additional Instructions None
The virtual Server Agent's data may not be updated frequently.
SRM Server may consume lot of memory over a period of time.
The subclient property "last collectin time" may not be updated correctly.
The virtual Server Agent's data may not be updated frequently.
SRM Server may consume lot of memory over a period of time.
The subclient property "last collectin time" may not be updated correctly.
Installed on : CommServe, MediaAgent2003, CDRVSSEnabler, CommCell Console, LicenseServer, CommNetBrowser, Outlook Add-In Client, Exchange WebProxy Archiver Agent, BaseClientSeed, MediaAgentNT, BaseClient, MediaAgent, LicenseWebApp, LicenseLookupAdmin, OWAProxyEnabler, WorkStationBackup, OfflineMiningExDBEndUser, LotusNotesDMClient, MediaAgentXP, LicenseWebService, File System iDataAgent for Windows, VirtualServerAgent, RootOfCPUFolder, Data Archiver for Network Storage Client
Job Pending reason is not correct when client side dedup backup is attempted to an upgraded 8.0 DDB.
Backup might fail when too many jobs are run.
Enables the "Variable Content Alignment" feature
SQL transaction log backup may fail with error "The control process for the previous phase is still running. PID []]".
Additional Instructions This update will make the default timeout period as 30 seconds for checking the Liveliness of control process of previous phase.
It can be changed with a registry key "JMProcessLivelinessChkTimeOutSec" under CVD section on the client computer.
Verify the connection to vCenter, if the vCenter service is unavailable while running a backup job the job will go pending and resume when vCenter services are available.
Eliminate delays when backup attempts to fall back to VCBMounter but it is not installed.
Lock VMInfo.dll in memory to prevent possible crashes during cleanup phase.
Optimize VM query for VM templates and VMs that have not been powered on.
Enhancements for correcting VM Guids when duplicates Guids exist in vCenter.
Prevent possible crash when VMs with invalid Guids are found in vCenter.
Fix for file level metadata collection for movement to tape phase for HyperV.
Optimize Simpana client creation from VMs found in vCenter.
Collect SRM data for all VMs in vCenter.
Virtual Server agent automatic discovery is not honoring the Rule based discovery "Match guest host names by regular expression" to exclude VMs set for "Do Not Backup"
Support for Unicode characters for VMware discovery, backup and restores.
Installed on : SharePoint Archiver Agent, CommServe, DM2WebService, DriverForFileSystemDM, DBUpgrade, CommCell Console, LicenseServer, Outlook Add-In Client, BaseClientSeed, PrimaryCIForExchange, CommNetServer, LicenseWebApp, LicenseLookupAdmin, Exchange 2000 Database iDataAgent, LotusNotesDMClient, Data Archiver Agent for Exchange 2000, RootOfCPUFolder, Data Archiver for Network Storage Client, Exchange 2003 Database iDataAgent, CDRVSSEnabler, ResourcePack, Exchange Mailbox iDataAgent 2003, LotusNotesDM, CommNetBrowser, Exchange WebProxy Archiver Agent, PrePostInstall, BaseClient, Data Archiver Agent for Exchange 2003, DataArchiver Agent for Exchange, Exchange Mailbox iDataAgent 2000, WorkStationBackup, OWAProxyEnabler, OfflineMiningExDBEndUser, LicenseWebService, Data Archiver for Exchange Public Folder, File System iDataAgent for Windows
File scan fails with message "Loss of control Process ifind.exe"
When file scan can not detect stub as our stub, it allows it to be a candidate for stubbing.
When NetApp file gets restub, mod time may change.
File system System State VSS backups are engaging Exchange writers when installed on Exchange server and errantly quiescing the DB's and truncating logs.
Recalls may not work when triggered by an 8.0 Network Share Archiver client.
Search page does not launch within outlook if exchange proxy agent and web server are installed on the same computer
Enhanced File System IDA to support archiving.
During movement to tape phase, when additional streams are made available to backup then backup may end up releasing some memory twice resulting in unknown failures.
Data Classifier speed improvements
Add on archiver support
Laptop2 changes
Job management from mobile devices.
Enhancement to allow end users to browse via Web console
Installed on : Exchange Mailbox iDataAgent 2000, Exchange Mailbox iDataAgent 2003, Exchange Public Folder iDataAgent 2003, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, Outlook Add-In Client, File System iDataAgent for Windows, Data Archiver Agent for Exchange 2003, Exchange Public Folder iDataAgent 2000, DataArchiver Agent for Exchange, PrimaryCIForExchange, MediaAgent
The data protected by Online backup for Exchange mailbox agent may be larger than actual data size
Performance enhancement for Exchange Mailbox Archiver agent.
Additional Instructions To enable the performance enhancement for Mailbox Archiver agent, create the following registry key
Name: OptimizeArchiver
Location: \MSExchangeDMAgent
Type: DWORD
Value: Set the value to 1 to enable the functionality.
Notes: When the optimization is enabled, stub pruning feature will change. By default, stubs will only be checked for pruning every 30 days. To change the frequency, create the following registry key.
Name: StubPruneFrequency
Location: \MSExchangeDMAgent
Type: DWORD
Value: Value is xx where xx is the frequency (in days) that stub pruning will run. For example, set to "5" to check for pruning every 5 days. By default if this key is not enabled pruning will be checked every 30 days.
Profile creation had to be done manually on an Exchange 2010 DAG configuration where multiple mailbox role servers were configured in agent properties, or mailbox role and client access roles were installed on different servers.
Enhancement to support recall link, original message body and attachment list together in the stub message body.
Exchange backup process crashed during a backup operation.
Additional Instructions On the client with the Exchange data protection agents, create a new registry key to enable this new functionality
Name: sCASServerName
Type: String
Location: HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\InstanceXXX\iDataAgent
Value: hostname of the Client Access Role server to be used for profile recreation
Web search of Exchange Complaince archive data with Unicode attachment title shows up as garbled.
Exchange backup process crashed during a backup operation.
Profile creation had to be done manually on an Exchange 2010 DAG configuration where multiple mailbox role servers were configured in agent properties, or mailbox role and client access roles were installed on different servers.
Enhancement to support recall link, original message body and attachment list together in the stub message body.
Exchange Compliance Archiver doesn’t archive all messages when the message attachment property isn’t being detected properly.
Additional Instructions For fix #2:
On the client with the Exchange data protection agents, create a new registry key to enable this new functionality
Name: sCASServerName
Type: String
Location: HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\InstanceXXX\iDataAgent
Value: hostname of the Client Access Role server to be used for profile recreation
Installed on : CommServe, WorkStationBackup, DM2WebService, OfflineMiningExDBEndUser, LotusNotesDMClient, BaseClientSeed, Outlook Add-In Client, File System iDataAgent for Windows, RootOfCPUFolder, BaseClient, MediaAgent, Data Archiver for Network Storage Client
Backup might fail when too many jobs are run.
Copying files to another host (for example from Commcell migration) may fail if the remote host does not have CVD running on port 8400.
Editing of EZ schedules may fail after upgrade.
Copying files to another host (for example from Commcell migration) may fail if the remote host does not have CVD running on port 8400.
Support unix intermediary media agents for pod cell imports.
Fixes folder deletion warning during deconfiguration of Dell DX6000 and other Object based cloud library mount path.
Automatic schedule support for laptop and desktop backup.
CCM Export might fail when performed with the option 'Export Entities From' set in case the capture happens from a database other than CommServ. The error given in this case in the logs is:
"CommcellMigration:: ccmCaptureDependentClients() - DocumentumSubclient :: getFTIList() failed with error [100]"
1] When a CCM export/import process is killed/terminated abnormally, the next subsequent CCM jobs will hang at job progress 0% forever
Force overwrite option for commcell migration of schedule policy may not work
When the Virtual Server Discovered Client (VM) is selected in the client list from the report selection GUI, the backup job summary report shows that there are no jobs for that client.
Reports are unable to honor User Capabilities for the User.
Installed on : CommServe, DM2WebService, DBUpgrade, Active Directory iDataAgent, DM2WebClient, CommCell Console, LicenseServer, BaseClientSeed, Outlook Add-In Client, PrimaryCIForExchange, CommNetServer, LicenseWebApp, PrimaryContentIndexing, LicenseLookupAdmin, LotusNotesDMClient, Data Archiver Agent for Exchange 2000, ResourcePackInternalUse, RootOfCPUFolder, Data Archiver for Network Storage Client, ContentIndexingServer, CDRVSSEnabler, Exchange Mailbox iDataAgent 2003, Exchange WebProxy Archiver Agent, CommNetBrowser, PrePostInstall, BaseClient, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, Exchange Mailbox iDataAgent 2000, OWAProxyEnabler, WorkStationBackup, OfflineMiningExDBEndUser, LicenseWebService, Data Classification Enabler, Data Archiver for Exchange Public Folder, File System iDataAgent for Windows
Improved the performance of platform selection window.
Added SRM automatically when CommServer is selected and not selecting CommNet server automatically when CommServe is selected.
Notify GUI Server Developers: Item [^1%d] missing from cvEncode. should not be visible in GUI.
Localization fixes
SRM Server will not be automatically selected when CommServe is selected.
Fixed message when installing to a newer CommServe version.
Outlook Add-In SSO may fail if Commserve is on a cluster
Removed Data Classification package as it is obsolete.
SRM Exchange DAG Information report is newly added
Additional Instructions None
Virtual Server client group may not appear in GUI.
Enhancement to allow exchange and sharepoint mining from VSA snaps
Support for laptop and desktop backups
Fix for cluster upgrades for missing DB package rows.
Support for Unix Turbo File System
GUISever support for 1Touch ResponseFile configuration.
Installed on : CommServe, File System iDataAgent for Windows, DM2WebService, ContentIndexingServer
Legal holds will not be displayed after upgrading from version 7.0 to 9.0
Additional Instructions After this update is installed, you need to run DM2DBMigrator.exe from Base folder of Web Server machine if and only if the web server is upgraded already, but you still see a problem in legal hold ownership of AD users.
NOTE that if there is UserGUID mismatch between DM2 database and CommServ database, then the problem of legal hold ownership may persist and need to be solved in case by case basis.
Search fails with request timeout errors appear intermittently.
Search Hit count changes while scrolling
Navigators are not showing up if CI engine is using fast4.3 during upgrade to ver 9
Additional Instructions This patch would also require a Web-Client package to be installed.
Installed on : WorkStationBackup, BaseClientSeed, BaseClient, Data Archiver for Network Storage Client, MediaAgent
Simultaneous Virtual Server iDA operations taking place from a MediaAgent to the same NetApp file server may fail error indicating “Failure connecting to file server. Please check the connectivity to the file server” if one of the operations involves a mount or unmount on a ESX server that takes too long to complete.
Add snap protect support for Oracle or UNIX FS using an NFS export from a NetApp array.
Additional Instructions 1. We do not support NFS exports exported using alias names from the NetApp file server.
For eg: an export such as /ExportName->/vol/Volume/Qtree from the NetApp filer is not supported.
The export name on the filer should be the same as the storage path on the filer.
eg: Export name -> /vol/Volume/Qtree -> /vol/Volume/Qtree
2. Exports both at the root of a NetApp volume and at subdirectory levels below the root of the volume
are supported.
3. Use only the short name for the filer while mounting NFS exports from the filer.
Make sure the filer credentials are entered using its short name. Make sure that the filer is accessible from the source and proxy machine (even if they lie in different domains) using the filer's short name.
Restore job may go to pending with JPR "Failed to retrieve drive pool information" when trying to use an interrupted resource of a shared tape library.
Installed on : CommCell Console, Outlook Add-In Client, DM2WebService, LotusNotesDMClient
Scheduling of "Review set Activity report" may give error "Please select a webServer".
New option in Commcell configuration report to show index cache content information
Additional Instructions This update needs to be installed with the update form 07469
SRM enterprise storage aggregate report might show inappropriate tooltip.
Additional Instructions None
In subclient properties for the File System agent, SRM Options tab, the File Filters for User Name and Group Name may not work if they have single backslashes.
Additional Instructions None
Under a Unix client, Storage Devices node, Volume Groups in the General section of a single storage device may display incorrect information.
Additional Instructions None
User name string text change in TSM instance Property dialog
Remove the exclusive constraint of 'Embed the recall link into body' and 'Leave Behind Message Body' Archiving Rules for Exchange Mailbox Archiver.
Creation of new subclient for Exchange Database agent does not show available proxies for Snap Protect
Exact index option is no longer supported and is removed from the gui
GUI update for SRM support for NAS NDMP Agent.
GUI update for SRM support for NAS NDMP Agent.
Enhancement to allow archiving on file system agent
Menu option 'Show Folder Sizes' is showing at Virtual Server Agent subclient level.
Exchange Database restore failing with 'No Backup data' found
Add/Remove Software option is missing for Logical Clients
Gui Changes related to Laptop Backup
Ability to add additional subclient content when the client or backupset is associated with subclient policy.
Ability to define user specific content such as my documents, my videos, my music to subclient content.
Redesigned automatic scheduler options
Install update support for Automatic scheduler
Added new Automatic scheduler option "stop task if battery mode begins"
Do not show disk space usage option for install update schedule.
Snap Backup and archiving option for File system cannot be selected together.
Data Class Set should be disabled for windows and unix File Systems
Import from Podcell: In case the destination is unreachable or transfer errors happen, the transfer is attempted again during the next scheduled export.
Installed on : SharePoint Archiver Agent, SRMSharePointAgent, SharePoint iDataAgent
Sharepoint Document backup issue while retrieving Time information with specific List Items.
SharePoint Document Backup using Direct Database Access fails for orphaned web.
SharePoint Document Backup using Direct Database Access fails for items having \ or \n or \r in title.
SharePoint Document Backup using Direct Database Access fails to backup the versions of wikipage library.
SharePoint Document restore fails to restore custom column that has a same name as of built-in column.
SharePoint Document restore does not restore wiki page metadata if it exists already during restores.
SharePoint Document restore fails to restore items using FPRPC request for input with trailing semi colon.
SharePoint Document backup using Object Model (OM) fails for webmetadata folder with "Out of Memory" exception.
SharePoint Document fails to restore values for ‘Assigned To’ or 'Person and Group' columns with ‘Allow Multi Values’ settings.
SharePoint Document restore truncated Wiki page content.
SharePoint Document restored incorrect values if user columns did not have values.
SharePoint Document fails to restore 'Content Approval' setting on list/library and the items are restored with 'pending' status from backup using Direct Database Access.
SharePoint Document restores for a Blog site PRE/POST-restore of Comments are not mapped with correct Posts.
SharePoint Document level restore issues for item system properties 'Modified By', 'Modified Time', 'Created By', 'Created Time' w/wout Direct Access option.
SharePoint Document level restore failed to bring back 'Modified By', 'Modified Time', 'Created By', 'Created Time' properly.
SharePoint Document IDA restores with backups prior to this update would be set with incorrect time properties ( Modified Time/Created Time), New backup should be run to recover the correct properties.
Commcell import/export may not migrate all corresponding SIDB stores. This may cause restore failures after migration.
Commcell Import may fail with database error
"Violation of PRIMARY KEY constraint 'archFileSiloVolume_archFileId_commCellId_siloVolumeId_PK'. Cannot insert duplicate key in object 'dbo.archFileSiloVolume'."
Installed on : CommServe, WorkStationBackup, BaseClientSeed, BaseClient, MediaAgent, Data Archiver for Network Storage Client
Backups might fail for certain iDAs when staging index cache location is enabled.
PostgreSQL iDA Table level restores are failing
UpdateIndex might fail with error "Index files are missing. Job could have earlier run on a different MediaAgent possibly due to a failover" when several backup jobs start running simultaneously.
Backup job might fail with error "Loss of control process archiveIndex.exe" when several backup jobs start running simultaneously.
Fix for browse failure when a job fails over between multiple datapaths and Index Cache Server is configured.
To remove use exact index option and for the system to automatically choose what index to use.
NAS iDA backups to a tape drive on a NetApp file server are failing in the archive index phase with an error indicating "an internal software error occurred". Failure happens when using ONTAP 7.3.3 and IPv6 is not configured on the MediaAgent.
License Generator: Description is missing while adding SKUs
Additional Instructions LG: Description is missing while adding SKUs
LG: ADDING an additional quantity on top of an existing CV SKU in the key does not display correct QTY
LG: Unable to delete Capacity license part number in cvLicLookupDataAdmin
License Generator: SKU Name is missing when the form is updated or cancelled
Additional Instructions License Generator: SKU Name is missing when the form is updated or cancelled
Changes needed for SKU Bundle Configuration.
License key is failed to get generatated with error "Unable to generate a Qinetix License, Object reference not set to an instance of an object" when it contains part number without assocaited individual licenses.
unlimited license quantity is not calculated correctly in SKU license keys
Add 10+ Sku Bundles in a cart -> on Shopping cart go to second page of the list -> Edit the QTY -> It will not save the QTY edit. This does not happen for the items on the first page
License key is failed to get generatated with error "Unable to generate a Qinetix License, Object reference not set to an instance of an object" when it contains part number without assocaited individual licenses.
unlimited license quantity is not calculated correctly in SKU license keys
Add 10+ Sku Bundles in a cart -> on Shopping cart go to second page of the list -> Edit the QTY -> It will not save the QTY edit. This does not happen for the items on the first page
Added support to set/get compression properties for all subclients associated to a specified storage policy.
The backup job status after a tape Import merge may show "Failed" in "View Content" window . Also the backup job type may show as Tape Catalog job.
Additional Instructions Examples:
1. Setting & Getting Compression Properties
To set compression to “On Client” for all sub clients associated to a storage policy.
Qoperation execscript -sn CompressionConfig -si sp=spname -si set -si 0
To set compression to “On Media Agent” for all sub clients associated to a storage policy.
Qoperation execscript -sn CompressionConfig -si sp=spname -si set -si 1
To set compression to "Off" for all sub clients associated to a storage policy.
Qoperation execscript -sn CompressionConfig -si sp=spname -si set -si 2
To get compression of all sub clients associated to a storage policy.
Qoperation execscript -sn CompressionConfig -si sp=spname -si get
To test existing options:-
To set the compression to “On Media Agent” for subclient01 in client01:
Qoperation execscript -sn CompressionConfig -si c=client01 -si s=subclient01 -si set -si 1
To set the compression to “Off” for all subclients in client01:
Qoperation execscript -sn CompressionConfig -si c=client01 –si all -si set -si 2
To set the compression to “On Client” for all subclients in a CommCell
Qoperation execscript -sn CompressionConfig -si all -si all -si set -si 0
To set the compression to "Off" for subclient01 in client01:
Qoperation execscript -sn CompressionConfig -si c=client01 -si s=subclient01 -si set -si 2
To get the compression for subclient01 in client01 - this will provide the compression properties of the subclient as an output in the command console:
Qoperation execscript -sn CompressionConfig -si c=client01 -si s=subclient01 -si get
NOTE:-
Please specify input parameter in single quotes in case of = symbol.
example:-
a. Qoperation execscript -sn CompressionConfig -si 'c=client01' -si 's=subclient01' -si get
b. Qoperation execscript -sn CompressionConfig -si 'sp=spname' -si set -si 2
2. Set next job id counter:
To set next job id counter to nearest 1000 of job id increased by 30 %
Qoperation execscript -sn QS_SetNextJobIdCounter -si 30
If the current next jobid counter is 1500, the job id counter will be increased to 1950 and then be rounded off to next nearest 1000, i.e 2000.
After running SRM Analysis on NDMP client, some of the files with no extension are not reported properly by SRM Reports.
During a Nas backup, if the Job Manager service goes down for some reason, nasbackup continues backing up data. nasBackup should detect this condition and fail the backup phase with a relevant pending reason.
Installed on : WorkStationBackup, BaseClientSeed, Outlook Add-In Client, RootOfCPUFolder, BaseClient, Data Archiver for Network Storage Client, LotusNotesDMClient
Updates installed from a Service Pack might get displayed as "Additional Updates" in CommCell Console
Installed on : WorkStationBackup, ExternalDataConnector, Exchange 2000 Database iDataAgent, BaseClientSeed, BaseClient, Data Archiver for Network Storage Client, Exchange 2003 Database iDataAgent
Fixes CVForeignHandler.exe crash during EDC discovery phase.
EDC Discovery on 5.1 NBU server (hpux) failed with error "Netbackup services are not running".
Enhancement to support Snap Protect operations when the LUN is mounted to a mount point instead of a drive letter.
Enhancement to support data mining when the source content was located on a mount point instead of a drive letter.
Sometimes Discovery job fails on machines where date format is different from mm/dd/yyyy or media server is not client on the Master server.
Additional Instructions This update MUST be installed along with update 30769.
EDC support for IBM TSM
Integrated install and File System IDA with Unix VERITAS Cluster.
Enhanced File System IDA to support archiving.
SILO backup fails.
Discover job merge failure when XML files are collected with decoupled database capture.
Hide TSM admin passwords in logging.
JPR for incorrect login/password.
Unix Netapp NFS Snap protect support
SILO DDB restore fails to restore DDB files.
Support for decoupled method of EDC TSM discovery using outputs of TSM commands run.
Additional Instructions 1. We do not support NFS exports exported using alias names from the NetApp file server.
For eg: an export such as /ExportName->/vol/Volume/Qtree from the NetApp filer is not supported.
The export name on the filer should be the same as the storage path on the filer.
eg: Export name -> /vol/Volume/Qtree -> /vol/Volume/Qtree
2. Exports both at the root of a NetApp volume and at subdirectory levels below the root of the volume
are supported.
3. Use only the short name for the filer while mounting NFS exports from the filer.
Make sure the filer credentials are entered using its short name. Make sure that the filer is accessible from the source and proxy machine (even if they lie in different domains) using the filer's short name.
CCM - Import may fail when a media export location is migrated and another media export location already exists in the destination commcell with the same name.
CCM - Import may fail when SILO data is migrated and the source commcell is on a win32 machine and destination commcell is on a x64 machine or vice versa
CCM of Storage Policy Copies using NAS direct-attached data paths on the source will add incompatible data paths in the destination causing backups/restores to fail for these copies (see additional instructions)
Additional Instructions Note: For incoming copies that used to point to NAS direct attached drives, commcell migration will now no longer add a default datapath to the copy.
This has to be done manually after migration.
Installed on : CommServe, RootOfCPUFolder, MediaAgent
New option in Commcell configuration report to show index cache content information
Data Retention Forecast and Compliance report is showing wrong export location for certain media
Additional Instructions This update needs to be installed with the GUI update form 07496
Silo Archival job may fail with missing chunk error.
Additional Instructions none
The free space and total capacity of a mountpath in static shared library is reported incorrectly when mountpath is on a UNC share associated to a Win2003 MediaAgent.
Additional Instructions To enable the fix in this update, create the following registry DWORD value as described:
On CS, under MediaManager section of registry
DWORD: MMDoNotUpdateSpaceForUNCPath
set the value to 1.
Changing mountpath maximum writers value is not saved or fails with error "Failure during update operation on CommServe database."
Additional Instructions To enable the fix in this update, create the following DWORD value under the MediaManager section of the CS registry:
MMDoNotMarkAllVolumeFullWhenSettingMaxWriter.
- Set the value to 1.
DeDup DB Reconstruction job may stay in the Prune Records phase for a long time if there are invalid chunks to process.
Data size in Silo shown in Storage Policy Copy Properties and Storage Policy Report does not include the size of volumes processed by Silo Disk Cleanup.
Size of Dedupe DB is shown incorrectly in the Storage Policy report.
New option in Commcell configuration report to show index cache content information
Additional Instructions This update needs to be installed with the GUI update form 07496
Restore/Auxilliary Copy jobs may not progress when Silo Retrieval job gets interrupted.
Additional Instructions none
Offline Content Indexing job causes Aux Copy process to crash
When the Virtual Server Discovered Client (VM) is selected in the client list from the report selection GUI, the backup job summary report shows that there are no jobs for that client.
SILO Archived DDB is not removed from disk.
Jobs may fail to query CommServe Version string from Media Agent when CommServe is under heavy load.
Additional Instructions none
Enhancement to support Dell DX Object Storage Platform and HDS HCP.
Additional Instructions Create nCloudMaxSubFileSizeKB DWORD value MediaAgent Section of registry on MA to change default SubFile size to use for Uploading the data.
Create nCloudNumFileReplicaCopies DWORD value MediaAgent Section of registry on MA to change number of Replication copies to keep for Cloud types which has provision for supporting number of replicas for a given file.
CommNet Media Prediction report may incorrectly report larger number of tapes freed than actual.
Enhancement to support Dell DX Object Storage Platform and HDS HCP.
Additional Instructions Create nCloudMaxSubFileSizeKB DWORD value MediaAgent Section of registry on MA to change default SubFile size to use for Uploading the data.
Create nCloudNumFileReplicaCopies DWORD value MediaAgent Section of registry on MA to change number of Replication copies to keep for Cloud types which has provision for supporting number of replicas for a given file.
EDC Discover Job misses some clients and schedule policies information from NetBackup Server when there is difference in OS version reported by NetBackup
Subclient properties content shows 0 databases for EDC snap backup
Cell Growth Report is not showing subclients of discovered clients in CommNet Browser.
Capacity License - job should be treated as an AuxCopyEncrypted job even before the job has been copied
Capacity License - include Legal hold jobs in archive bucket
Jobs still run even when eval Capaciy licenses are expired.
Legal hold jobs are running even though Capacity has been exceeded.
DR backup cannot run when Core Backup activity exceeds the capacity license limit.
When user goes above limit for all 4 types of capacity licenses, we were allowing all backup jobs to run
Restore jobs of certain versions Oracle and DB2 agents may incorrectly get pre-empted when job is still running.
Enhancements and fixes for supporting Capacity license.
Backup job using Inline copy may go to waiting with JPR: "Storage Policy Copy does not have a data path using the required MediaAgent" when secondary copy has 'Use preferred Datapath' selected in Data Path Configuration.
Restore jobs of certain versions Oracle and DB2 agents may incorrectly get pre-empted when job is still running.
Additional Instructions Note: Updates 9.0.0-31124 and 9.0.0-31207 need to install together.
Installed on : Exchange Mailbox iDataAgent 2000, CommServe, Exchange Mailbox iDataAgent 2003, DBUpgrade, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, RootOfCPUFolder, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
Express OEM installation of CS fails with a license error.
When user goes under limit for capacity license usage, the reset counters (number of times limit crossed and the time since the last reset) are set to zero.
Alerts are not sent when only McAfee ePolicy Orchestrator is selected
It works only when Send Alert messages is selected.
Some agents have release ID not updated in license table after CS upgrade with DBUpgrade tool.
EvMgrs logs are filled with this error:
"5080 11d8 08/11 07:21:03 ### EvSecurityMgr::updateAdGroup() - Group[Upgrades - 7.0] no longer exists in Domain[commvault-nj]"
on upgraded Commserver.
Legal hold jobs are running even though Capacity has been exceeded.
DR backup cannot run when Core Backup activity exceeds the capacity license limit.
License application may fail on eval CS if NBU clients are migrated from other Eval CS.
License application may fail when a permanent license key with unlimited agent licenses is applied on an Eval CS with server ID.
Various capacity licensing features and enhancements
Installed on : CommCell Console, Outlook Add-In Client, CommNetBrowser, DM2WebService, LotusNotesDMClient
Single Sign On feature fails when the CS or the Java client (Commcell console) involves Windows 2008/
Windows 7. The user is prompted for credentials explicitly or the Single Sign On hangs.
Single Sign On feature fails when the CS or the Java client (Commcell console) involves Windows 2008/
Windows 7. The user is prompted for credentials explicitly or the Single Sign On hangs.
Installed on : CommServe, WorkStationBackup, Oracle iDataAgent, LotusNotesDMClient, SAP for Oracle, Outlook Add-In Client, BaseClientSeed, BaseClient, RootOfCPUFolder, Data Archiver for Network Storage Client
Auxiliary Copy and Restore may fail to read encrypted and deduplicated data of a client with 8.0 version of the software.
CVD or EvMgrS on CommServer may crash or hang during heavy load.
Snap Protect for Exchange Database fails with "Failed to create archive" error.
Oracle ControlFile Autobackup deletes backup piece from cloned database backup which has same DBID.
Note:Make sure to install update 9.0.0-30822 along with update 9.0.0-30826 on the Commserve.Only update 9.0.0-30826 is required on the client.
Unable to recall stub files after deleting the subclient.
Silo Archive job goes to pending at DDB Scan phase when there is no data in a sealed store.
In certain cases, creation of storage policy pointing to a global deduplication policy fails.
Installed on : Exchange Mailbox iDataAgent 2000, Exchange Mailbox iDataAgent 2003, OfflineMiningExDBEndUser, Data Archiver for Exchange Public Folder, Data Archiver Agent for Exchange 2000, DataArchiver Agent for Exchange, Data Archiver Agent for Exchange 2003, PrimaryCIForExchange
Messages with multiple attachments may fail to restore from snap mining backup.
Messages with Unicode recipients may fail to restore from a snap mining backup.
Failed to restore some messages through Exchange Offline Mining Tool.
Folder enumeration fails for certain mailboxes in Exchange 2010
Failure in staging file creation for one message causes subsequent failures in backup
Error while enumerating messages of a folder of a mailbox in Offline mining tool
CCM Export of data created by the SQL iDataagent may take a very long to complete in case there are a large number of SQL iDataAgent backups to be exported.
Installed on : Active Directory iDataAgent, WorkStationBackup, BaseClientSeed, Outlook Add-In Client, BaseClient, Data Archiver for Network Storage Client, LotusNotesDMClient, CommNetServer
AD backup does not go down when suspending the job.
Offline restore of Active directory object with large attribute goes pending.
Installed on : SRM Server Database, SRM Server Database
Uninstalled software appears in the Backup Software, AntiVirus and Firewall, and Installed Software by Computer reports.
SRM File Level Analysis data collection may not complete on a VSA subclient that contains VMs that share the same disk identifiers.
Oracle ControlFile Autobackup deletes backup piece from cloned database backup which has same DBID.
Note:Make sure to install update 9.0.0-30822 along with update 9.0.0-30826 on the Commserve.Only update 9.0.0-30826 is required on the client.
The 'Pause and Recover Current Store' option is incorrectly selected by default for a newly created Deduplication enabled storage policy even when the MediaAgent is at an older release.
Installed on : CommServe, WorkStationBackup, LotusNotesDMClient, Outlook Add-In Client, BaseClientSeed, BaseClient, RootOfCPUFolder, Data Archiver for Network Storage Client
Corrected sending dependent packages during Upgrade Software for Unix platforms. Fixed the listing of associated clients that require upgrade during Upgrade Software of Media Agent. Install Software now recognizes if updates are missing from the Software Cache or DVD. Install Software now works to clients with custom names.
Fixed a condition where Install and Uninstall Software could fail without reason. Allows updating of older release clients report a proper success message.
Lotus Notes database backup and restore operations may go to pending state on Domino 32bit on 64bit OS.
Additional Instructions LNDB* processes will call new process with small memory footprint to communicate with Notes. This feature can be activated by setting the following registry key:
Created in: LN client computer
Windows: HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\Instance\
Key: LotusNotesDBAgent
Value: nUseRemoteCalls
Value Type (Windows only): Dword Value
Valid range: 1 to enable or 0 to disable
Installed on : Image Level iDataAgent, CommServe, WorkStationBackup, SAP for MaxDB, ProxyHost iDataAgent, Continuous Data Replicator, Oracle iDataAgent, SAP for Oracle
Backup with Flash Recovery Area fails intermittently.
Mark Restore job status to pending if encountered any errors.
Oracle 11GR2 Table Restore fails with Tablespace not self contained error.
Installed on : CDRVSSEnabler, CommCell Console, LicenseServer, CommNetBrowser, Outlook Add-In Client, Exchange WebProxy Archiver Agent, BaseClientSeed, BaseClient, LicenseWebApp, LicenseLookupAdmin, OWAProxyEnabler, WorkStationBackup, LotusNotesDMClient, LicenseWebService, ResourcePackInternalUse, RootOfCPUFolder, Data Archiver for Network Storage Client
ROMS Agent uninstall fails because it is not uninstalled prior to CommServe Upgrade.
Content Indexing Server or 1-Touch installation on new Windows Install is causing Qinstaller crash.
The index cache path and its account info and job results path and its account info gets ovewritten during CS upgrade/install using existing DB.
Maintenance advantage credentials are also getting overwritten.
During Web Search Client installation without Web Search Server, the warning "Setup failed to get IIS default website post number" appears on a machine where there is no IIS installed.
This update will limit the SRM category computation to regular files. In other words, block or character special files like device files will not be considered in various reports like File Distribution By Size , Time etc.
Installed on : CommCell Console, Outlook Add-In Client, CommNetBrowser, DM2WebService, LotusNotesDMClient
Subclient property dialog shows scroll bar on a low resolution screen
A. When Capacity License is over capacity, the RESET button stays enabled even after clicking it many times.
B. License Usage chart always show "100% Used" in the footer even though the actual usage is over 100%.
Browse between different Timezone changes the date back a day and an hour.
Column values for Find results of LN Doc maybe mismatched when some o the values are empty
Browse from webUI for emails shows the meta data folder
Exception while opening License admin screen after applying capacity based license.
Performing Restore after Find from Outlook addin throws exception
Find and Recover does not honor client selection in Browse window
The banner image for commcell console for Simpana Express is cut off
Enhancement for Vault Tracker to not recall aged tape if it's expired using export policy. This is the update to add configuration parameter to enable this change.
EvMgrs logs are filled with this error:
"5080 11d8 08/11 07:21:03 ### EvSecurityMgr::updateAdGroup() - Group[Upgrades - 7.0] no longer exists in Domain[commvault-nj]"
on upgraded Commserver.
Some of the Media Manager Configuration Parameters in Control Panel could not be edited correctly.
Additional Instructions Following are the parameters that got corrected:
Service Configuration:
SIDB Reconstruction prune replay retry count
Data Aging:
Maximum job entries to use for calculation of media retention expire time
Auxillary Copy Configuration:
Time-out (in minutes) for aliveness check
Source signature cache buffer size (in KB)
Source signature cache DB sie (in MB)
Interval (in minutes) to retry a failed stream
Data size in Silo shown in Storage Policy Copy Properties and Storage Policy Report does not include the size of volumes processed by Silo Disk Cleanup.
Size of Dedupe DB is shown incorrectly in the Storage Policy report.
New option in Commcell configuration report to show index cache content information
Additional Instructions This update needs to be installed with the GUI update form 07496