System Requirements - 1-Touch

1-Touch Server

Windows 7

Windows Server 2003

Windows Server 2008 R2

*Core Editions not supported

Windows Server 2008

*Core Editions not supported

Windows Vista

Windows XP

Client

Windows 7

Windows Server 2003

Windows Server 2008 R2

Windows Server 2008

Windows Vista

Windows XP

Hard Drive

7 GB minimum of hard disk space for installing the software.

500 MB of free disk space is required for job result directory.

500 MB of free disk space is required for log directory.

The RAM size of the client must be two times the size of the Live CD. The size of the Live CD can vary depending on the processor type and drivers added to the image. The default size is approximately 1 GB. You can verify the size. The 1-Touch ISO image is located at:

SystemRecovery\Images\Windows 32-bit\BOOT_IMAGE\ISO\sources

SystemRecovery\Images\Windows x64\BOOT_IMAGE\ISO\sources

Memory

Processor

Peripherals

A CD-ROM drive or ability to boot from an ISO image file is required to boot the 1-Touch client for recovery.

Notes

Client

• Ensure that the TCP/IP Services are configured on the computer before performing the backup.
• 1-Touch recovery is supported for systems which boot from SAN or the recovery of SAN attached disks.
• 1-Touch recovery is not supported if the system partition of the client computer is located on the FAT 32 volume.
• You must use a wired internet connection to recover a laptop.
• Use Disaster Recovery  to recover a CommServe. You cannot recover a CommServe using the1-Touch recovery.
• In a dual boot system, the operating system that is used while performing the backup will be recovered during 1-Touch recovery. You cannot recover both the operating systems.
• Ensure that windows is not installed on the drive other than C:\. The unattended installation of windows on a drive other than C:\ is not supported. You cannot perform the Online or Offline Restore when windows is installed on a drive other than C:\
• 1-Touch does not support recovery of disks managed by Veritas Volume Manager due to inconsistent results with VDS.
• 1-Touch does not support recovery of disks that has BitLocker Encryption.
• To recover a Windows XP Client, you must perform the Online Restore.
• 1-Touch recovery of Windows XP clients is not supported if multilingual user interface (MUI) is other than English language. If MUI is English, you can perform the Online restore. The Offline and Non-interactive restores are not supported for Windows XP clients.
• Ensure that the client does not have multiple active partitions. You cannot perform Offline recovery if the client has multiple active partitions.