The following requirements are for the CommNet Server:
Operating SystemSee CommServe - Operating System support |
The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.
For information on supported cluster types, see Clustering - Support.
Hard Drive | ||
In addition to CommServe - Hard Disk requirements, the following are required for CommNet Server: Solid-state-disk (SSD) 800 MB of local disk space for CommNet Server database and log file growth 300 MB of local disk space for the Microsoft SQL application and database (Microsoft SQL Server is embedded in the CommNet Server software installation) 1GB of local disk space for the CommNet Server database growth 926 MB of temp space required for install or upgrade (where the temp folder resides).
For optimum CommNet Server performance, see CommCell Scalability Guide - Scalability Guidelines for CommServe. |
Memory |
16 GB RAM minimum |
Virtual memory should be set to twice the amount of available physical memory |
Processor |
See CommServe - Processor support |
Database EngineCommNet Sever must be installed on Microsoft SQL Server 2008 (Enterprise Edition). CommNet installations are not supported on any other Microsoft SQL Server versions. See Database Engine under System Requirements - CommServe - Enterprise Version for more information. |
Peripherals |
DVD-ROM drive |
Network Interface Card |
Miscellaneous |
These requirements are in addition to the requirements of the CommServe software. |
IISMicrosoft Internet Information Services (IIS) Web Server version 4.0 and above. IIS is required in the CommNet Server computer (or an alternate computer configured for web administration) to provide the following:
If the CommNet Browser software is installed on a computer running IIS version 7.0 or 7.5, the following software components must also be installed and configured along with all default components on the computer:
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JREIn a clustered environment, JavaTM Runtime Environment (JRE) 1.7.0_17 must be installed on the passive node manually; it is automatically installed on the active node, if not already installed. |
NetworkThe CommNet Server computer requires IPv4 to obtain permanent licenses. If a CommNet Server has both IPv4 and IPv6 sockets enabled, the CommNet Browser will always obtain an IPv4 address. If you wish to obtain and connect with an IPv6 address, the following parameter must be added to the java/javaw command in the Browser's target: -Djava.net.preferIPv6Addresses=true For example: "C:\Program Files\Java\jre1.6.0\bin\javaw.exe" -jar cv.jar cranberry 8401 -oemid=1 -Djava.net.preferIPv6Addresses=true Note that this configuration is supported for the CommNet Browser as a stand-alone application only. If you are running the CommNet Browser as a remote web-based application, you will always obtain an IPv4 address. For additional information on supported Internet Protocols, refer to the Network Requirements for the Common Technology Engine software. |
Notes on CommNet Server InstallationThe CommNet Server should not reside on a Microsoft Exchange Server or a computer with an Oracle database. Installation of the CommNet Server software on a Microsoft Exchange Server or a computer with an Oracle database may reduce system performance below acceptable levels. See CommServe - Database Engine and Notes on CommServe Installation for more information. |
Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable