System Requirements - CommNet Server

The following requirements are for the CommNet Server:

Operating System

See CommServe - Operating System support

Cluster - Support

The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.

For information on supported cluster types, see Clustering - Support.

Hard Drive

In addition to CommServe - Hard Disk requirements, the following are required for CommNet Server:

Solid-state-disk (SSD)

800 MB of local disk space for CommNet Server database and log file growth

300 MB of local disk space for the Microsoft SQL application and database (Microsoft SQL Server is embedded in the CommNet Server software installation)

1GB of local disk space for the CommNet Server database growth

926 MB of temp space required for install or upgrade (where the temp folder resides).
In time, you may need to provide additional space (several GB) to allow for growth in the CommNet Server metadata. The size of the metadata depends on the number of Cells (CommCells) in your enterprise. The CommNet Server software does not require that the free disk space be available on a single drive.

For optimum CommNet Server performance, see CommCell Scalability Guide - Scalability Guidelines for CommServe.

Memory

16 GB RAM minimum

Virtual memory should be set to twice the amount of available physical memory

Processor

See CommServe - Processor support

Database Engine

CommNet Sever must be installed on Microsoft SQL Server 2008 (Enterprise Edition). CommNet installations are not supported on any other Microsoft SQL Server versions. See Database Engine under System Requirements - CommServe - Enterprise Version for more information.

Peripherals

DVD-ROM drive

Network Interface Card

Miscellaneous

These requirements are in addition to the requirements of the CommServe software.

IIS

Microsoft Internet Information Services (IIS) Web Server version 4.0 and above.

IIS is required in the CommNet Server computer (or an alternate computer configured for web administration) to provide the following:
  • Remote administration capability using the CommNet Browser as a Remote Web-Based Application
  • View reports from a remote computer
  • Launch the Books Online from the CommNet Browser

If the CommNet Browser software is installed on a computer running IIS version 7.0 or 7.5, the following software components must also be installed and configured along with all default components on the computer:

  • ASP
  • ASP.NET
  • IIS 6 Management Capability

JRE

In a clustered environment, JavaTM Runtime Environment (JRE) 1.7.0_17 must be installed on the passive node manually; it is automatically installed on the active node, if not already installed.

Network

The CommNet Server computer requires IPv4 to obtain permanent licenses.

If a CommNet Server has both IPv4 and IPv6 sockets enabled, the CommNet Browser will always obtain an IPv4 address. If you wish to obtain and connect with an IPv6 address, the following parameter must be added to the java/javaw command in the Browser's target:

-Djava.net.preferIPv6Addresses=true

For example:

"C:\Program Files\Java\jre1.6.0\bin\javaw.exe" -jar cv.jar cranberry 8401 -oemid=1 -Djava.net.preferIPv6Addresses=true

Note that this configuration is supported for the CommNet Browser as a stand-alone application only. If you are running the CommNet Browser as a remote web-based application, you will always obtain an IPv4 address.

For additional information on supported Internet Protocols, refer to the Network Requirements for the Common Technology Engine software.

Notes on CommNet Server Installation

The CommNet Server should not reside on a Microsoft Exchange Server or a computer with an Oracle database. Installation of the CommNet Server software on a Microsoft Exchange Server or a computer with an Oracle database may reduce system performance below acceptable levels.

See CommServe - Database Engine and Notes on CommServe Installation for more information.

DISCLAIMER

Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.

Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable