System Requirements - CommServe

Enterprise Version Express Version  

The following requirements are for the Express version of the CommServe:

Item

Description

Computer/Processor

Intel Pentium or compatible 650 MHz processor minimum recommended.

Memory

512 MB RAM minimum required

Virtual memory should be set to twice the amount of available physical memory.

Hard Disk

2.5 GB of log disk space for installing the software and future data growth.

Operating System

Windows 7

Microsoft Windows 7 x64 Editions

Windows Vista

Microsoft Windows Vista x64 Editions

Windows XP

Microsoft Windows XP Editions

Windows Server 2003

Microsoft Windows Server 2003 x64 Editions with a minimum of Service pack 1

Windows Server 2008

Microsoft Windows Server 2008 x64 Editions*

* Core Editions not supported.

* Contact your software provider prior to installing the software on Windows 2008 Web Server.

Peripherals

DVD-ROM drive

Network Interface Card (with TCP/IP Services Configured)

Display

Any mode other than VGA

Miscellaneous

Microsoft® SQL Server 2008 Express Edition Service Pack 1.

  • SQL Server 2008 database instance with the appropriate service pack will be automatically installed during the installation.

Microsoft Internet Explorer (IE) versions 5.01, 6.0, 7.0, 8.0

  • For all Microsoft Windows 2003 platforms, Microsoft Internet Explorer (IE) is automatically installed with the operating system.

The software can function with JRE version 1.6.x or higher.

If a JRE version 1.6.0_06 or higher is available, the software will use the existing JRE software.

If JRE version 1.6.0_05 or lower is available, or no JRE version is available at all, you will be prompted to install JRE version 1.6.0_16

You can run CommCell Console as a Remote Web-Based Application without installing the software provided IIS is installed and running on the CommServe computer (or CommCell Console and IIS are running on an alternate computer). However, you must manually install JRE in this case. When running the applet Java™ Runtime Environment (JRE) SE v1.6.0_06 is recommended - can be installed from the software installation disc.

Notes on CommServe Installation

The software should not be installed on a compressed drive.

The computer must have a static IP address. This version of the software does not support Dynamic Host Configuration Protocol (DHCP).

DISCLAIMER

Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.

Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable