System Requirements - QuickRecovery Agent

  This feature/product/platform is deprecated in this release. See Deprecated Features, Products, and Platforms for more information.

The following requirements are for the QuickRecovery Agent:

If using this Agent with QSnap, refer to the following for additional support information: System Requirements- QuickRecovery Agent - Snapshots Support for information on the operating system vendors supported for QSnap with this Agent.

Operating System

Processor

AIX

AIX 5.3 64-bit with technology level 6 and runtime library xlC.rte 8.0.0.0 or higher

Power PC (Includes IBM System p)

HP-UX

HP-UX 11i v2 (11.23) 64-bit

PA-RISC

HP-UX 11i v2 (11.23) 64-bit (Supported with the Generic Enabler only.)

Itanium

HP-UX 11i v1 (11.11) 64-bit with OS patch PHCO29328 (contact Hewlett Packard to obtain the patch)

PA-RISC

HP-UX 11i v1 (11.11) 32-bit with OS patch PHCO29328 (contact Hewlett Packard to obtain the patch)

PA-RISC

Linux

Red Hat Enterprise Linux/CentOS

Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x

Intel Pentium or compatible minimum required

Red Hat Enterprise Linux/CentOS 5.x with glibc 2.5.x

x64

Red Hat Enterprise Linux/CentOS 4.x with a minimum of glibc 2.3.4

x64

Red Hat Enterprise Linux/CentOS 4.x with a minimum of glibc 2.3.4

Intel Pentium or compatible minimum required

SuSE Linux (SLES)

SuSE Linux 10.x with glibc 2.4.x

Intel Pentium or compatible minimum required

SuSE Linux 10.x with glibc 2.4.x

x64

Solaris

Solaris 9 64-bit with Service Packs 111711-02 and 111712-02

Sparc5 or higher recommended

Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14

Sparc5 or higher recommended

Windows

Windows 2008

Microsoft Windows Server 2008 32-bit and x64 Editions*

*Core and R2 Editions not supported

All Windows-compatible processors supported

Windows 2003

Microsoft Windows Server 2003 32-bit and x64 Editions with a minimum of Service Pack 1

All Windows-compatible processors supported

Cluster - Support

The software can be installed on a Cluster if clustering is supported by the above-mentioned operating systems.

For information on supported cluster types, see Clustering - Support.

Hard Drive

AIX, HP-UX, Linux, and Solaris

225 MB minimum of hard drive space for software 

100 MB of additional hard disk space for log file growth

10 MB of temp space required for install or upgrade (where the temp directory resides)

Windows

101 MB minimum of hard disk space for software/ 148 MB recommended 

50 MB of additional hard disk space for log file growth

725 MB of temp space required for install or upgrade (where the temp folder resides)

Memory

AIX, HP-UX, Linux and Solaris

Windows

16 MB RAM minimum required beyond the requirements of the operating system and running applications

Swap space = 2*RAM size

32 MB RAM minimum required beyond the requirements of the operating system and running applications

Peripherals

DVD-ROM drive

Network Interface Card

Miscellaneous

Network

TCP/IP Services configured on the computer.

The operating system must have been installed with at least the user level software option selected.

Microsoft Visual C++

Microsoft Visual C++ 2008 Redistributable Package is automatically installed. Note that Visual C++ 2008 Redistributable Package can co-exist with other versions of this software.

.NET Framework

.NET Framework 2.0 is automatically installed. Note that .NET Framework 2.0 can co-exist with other versions of this software.

SELinux

If you have SELinux enabled on the client computer, create the SELinux policy module as a root user before performing a backup. The SELinux Development package must be installed on the client.

To create an SELinux policy module, perform the following steps as user "root":

  1. Create the following files in the /usr/share/selinux/devel directory:
File Name Content of the File
<directory>/<file_name>.te

where:

<directory> is /usr/share/selinux/devel

<file_name> is the name of the Unix file, created to save the policy module statement. It is a good idea to use the same name for policy module and the file.

For example: When you are creating a policy module for backup_IDA application, you can use the following file name: backup_IDA.te

 

The content of the file should be as follows:

policy_module(<name>,<version>)

##############################

where:

<name> is the name of the policy module. You can give any unique name to the policy module, such as a process or application name.

<version> is the version of the policy module. It can be any number, such as 1.0.0.

For Example: While creating a policy module for the backup_IDA application, you can use the following content.

policy_module(backup_IDA,1.0.0)

<directory>/<file_name>.fc

where:

<directory> is /usr/share/selinux/devel

<file_name> is the name of the Unix file, created to save the policy module statement. It is a good idea to use the same name for policy module and the file.

For example: When you are creating a policy module for backup_IDA application, you can use the following file name: backup_IDA.fc

 

The content of the file should be as follows:

Note that the following list of files is not exhaustive. If the process fails to launch, check /var/log/messages. Also, if required, add it to the following list of files.

/opt/<software installation directory>/Base/libCTreeWrapper.so -- gen_context(system_u:object_r:texrel_shlib_t,s0)

/opt/<software installation directory>/Base/libCVMAGuiImplgso -- gen_context(system_u:object_r:texrel_shlib_t,s0)

/opt/<software installation directory>/Base/libdb2locale.so.1 -- gen_context(system_u:object_r:texrel_shlib_t,s0)

/opt/<software installation directory>/Base/libdb2osse.so.1 -- gen_context(system_u:object_r:texrel_shlib_t,s0)

/opt/<software installation directory>/Base/libDb2Sbt.so -- gen_context(system_u:object_r:texrel_shlib_t,s0)

/opt/<software installation directory>/Base/libdb2trcapi.so.1 -- gen_context(system_u:object_r:texrel_shlib_t,s0)

/opt/<software installation directory>/Base/libDrDatabase.so -- gen_context(system_u:object_r:texrel_shlib_t,s0)

/opt/<software installation directory>/Base/libIndexing.so -- gen_context(system_u:object_r:texrel_shlib_t,s0)

/opt/<software installation directory>/Base/libSnooper.so -- gen_context(system_u:object_r:texrel_shlib_t,s0)

 

  1. Create the policy file from command line. Use the following command. Ensure that you give the following commands in the /usr/share/selinux/devel directory.

[root]# make backup_IDA.pp

Compiling targeted backup_IDA module

/usr/bin/checkmodule: loading policy configuration from tmp/backup_IDA.tmp

/usr/bin/checkmodule: policy configuration loaded

/usr/bin/checkmodule: writing binary representation (version 6) to tmp/backup_IDA.mod

Creating targeted backup_IDA.pp policy package

rm tmp/backup_IDA.mod tmp/backup_IDA.mod.fc

[root]# semodule -i backup_IDA.pp

[root]#

  1. Execute the policy module. Use the following command:

[root]# restorecon -R /opt/<software installation directory>

SELinux is now configured to work with this application.

DISCLAIMER

Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.

Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable