System Requirements - Virtual Server iDataAgent (VMware)

System Requirements Supported Features  

The following requirements are for the Virtual Server iDataAgent:

Virtual Server Application Software

VMware ESX Server

VMware ESX/ ESXi 4.x, 5.0, 5.1

vSphere 4.x, 5.0, or 5.1

Before configuring Virtual Server iDataAgent for ESXi servers, consider the following:

  • VADP is not available in the free version of ESXi and requires the Essentials licensing level or higher.
  • Proxy computers must be running Windows Server 2008 or higher for ESX Server version 5.0 or 5.1.
  • VDDK 5.0 is required for this version of ESX server.  VDDK 5.0 update 1 is installed automatically with Service pack 6A or higher.
  vSphere 5.5 and VDDK 5.5 are supported only in Calypso Version 10. If you need this support, CommVault recommends upgrading to Version 10. You can begin by upgrading the CommServe system, Virtual Server Agent, and MediaAgent, and upgrade the rest of the CommCell environment later. 

VMware vCenter Server Appliance

VMware vCenter Server Appliance 5.0.0

Virtual Machine Hardware

Version 4.0, 7.0, 8.0, 9.0

Virtual Machine Operating Systems

All Guest Operating Systems supported by VADP and VCB

Proxy Computer Operating Systems

  Microsoft Windows Server 2012 R2 is not supported for Calypso Version 9.

Microsoft Windows Server 2012 x64 Editions

Microsoft Windows Server 2008 32-bit and x64 Editions

Microsoft Windows Server 2003 32-bit and x64 Editions with a minimum of Service Pack 1

Microsoft Windows 7 32-bit and x64 Editions

Microsoft Windows Vista 32-bit and x64 Editions

Microsoft Windows XP Professional 32-bit and x64 Editions

VM Lifecycle Management

The following conditions must be considered when utilizing VM Lifecycle Management:

  • VMware vCenter 4.1 is required
  • VMware Tools (version 8288) must be installed on templates
  • Windows Server 2008, Windows 7, and Linux (RedHat5) are supported

Hard Drive

100 GB recommended.

If performing backups with the granular recovery option enabled, the location of the Job Results folder should contain additional space to accommodate at least 2 percent of the total amount of data being backed up.

Memory

1 GB RAM minimum required; 4 GB RAM recommended.

Processor

All Windows-compatible processors supported

Peripherals

DVD-ROM drive

Network Interface Card

Miscellaneous

Allocation Unit Size of the NTFS Volumes

The cluster size or the allocation unit size of an NTFS volume in a virtual machine must be multiple of 1024 bytes. You can set the cluster size before formatting a volume. The default cluster size is 4096 bytes.

.NET Framework

.NET Framework 2.0 is automatically installed. Note that .NET Framework 2.0 can co-exist with other versions of this software.

Microsoft Visual C++

Microsoft Visual C++ 2008 Redistributable Package is automatically installed. Note that Visual C++ 2008 Redistributable Package can co-exist with other versions of this software.

Network

TCP/IP Services configured on the computer.

Notes on Virtual Server iDataAgent Installations for VMware

For VMware, the Virtual Server iDataAgent is installed on a proxy computer that can communicate with the host computer.

Ensure that the VDDK 5.1 is not installed on any host.

Support for VCB Environment

The following utilities must be installed prior to performing any backup operations in the VCB Environment using the Virtual Server iDataAgent (these packages can be obtained from the VMware web site):

  • VMware Consolidated Backup (refer to the VMware customer support web site for support information for the VMware Consolidated Backup utility.)
    • The Virtual Server iDataAgent supports all modes supported by the VMware Consolidated Backup utility.
    • Refer to the VMware customer support web site for support information for the VMware Consolidated Backup utility.
  • VMware Converter 4.0.1(refer to the VMware customer support web site for support information for the VMware Converter utility.)
    • Ensure that the guest operating systems are using the supported version of the VMware Converter.
    • The vCenter Converter Standalone 4.0.1 package must be installed for Windows Vista and Windows Server 2008 environments.
    Ensure that the latest version of VMware Consolidated Backup and that VMware Converter 4.0.1 are installed.
  • Restores of entire virtual machines from ESX Server 4.0 to a prior version of ESX Server are not supported.
  • Virtual machines from ESX Server 3.5 can be backed up through vcbmounter, but they are restored through vStorage.

DISCLAIMER

Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.

Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable