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Certain Disks are not Reported
Disk Assets Report still shows removed SAN disks
Oracle Cost Analysis reports not working
SRM will only report on fixed disk assets; neither removable disks, nor their contents are reported.
The Disk Assets report may still show SAN disks after they have been removed from a Windows computer, since SAN disks cannot clean the disk registry key.
Manually clean the disk registry key, or disable the device using Windows Device Manager. The Disk Assets report will be accurate after the next Data Collection job is run.
Before running Cost Analysis reports for Oracle Agent data, ensure that the SRM File System Agent is installed on the computer where the Oracle Database resides. Not doing so will result in a value of zero for the current cost by billable entity amount for that agent, even though a billable entity was properly created and assigned for it.
Verify that trending is available for the particular report you have chosen (check Available report) and that you have made the proper selections in the Schedule Details dialog box.
Trending requires a minimum of 3 data points, which are used to calculate and predict future values. SRM will use up to the 5 most recent points if they are available. The trending report uses an algorithm that takes the previous data points and estimates a linear equation for these points. It then applies this equation to calculate future values. When the specified number of points have been gathered by subsequent runs of the particular report, charting the report will yield a Predictive Trend, shown in blue, extending past the gathered points.