Getting Started - Install the 64-bit Exchange Database Agent on Exchange Server 2010 or 2007

Follow the steps given below to install Exchange Database iDataAgent on one of the following:

Where to Install

Before You Begin
The Exchange Database iDataAgent can be installed directly onto the Exchange Server. This method is referred to as an on-host installation and is useful if you want to preserve hardware resources.

Download Software Packages

Download the latest software package to perform the install.

SnapProtect Support - Platforms

Make sure that the computer in which you wish to install the software satisfies the minimum requirements.

Install the Exchange Database iDataAgent

Use the following procedure to directly install the software from the installation package or a network drive.

1. Log on to the computer using an account with the following privileges:
  • Administrator of the local computer
  • Administrator of the Exchange Server
  
2. Run Setup.exe from the Software Installation Package.  
3. Select the required language.

Click Next.
4. Select the option to Install Calypso on this 64-bit computer.
  Your screen may look different from the example shown.
5. Select I accept the terms in the license agreement.

Click Next.
6.
  • Expand Client Modules | Backup & Recovery | Exchange, and select Exchange Database iDataAgent.
  • Expand Common Technology Engine | MediaAgent Modules, and select MediaAgent.
  • Expand Client Modules | ContinuousDataReplicator, and select VSS Provider.
  • Click Next.
7. If this computer and the CommServe is separated by a firewall, select the Configure firewall services option and then click Next.

For firewall options and configuration instructions, see Firewall Configuration and continue with the installation.

If firewall configuration is not required, click Next.
8. Enter the fully qualified domain name of the CommServe Host Name.

Click Next.

  Do not use space and the following characters when specifying a new name for the CommServe Host Name:

\|`~!@#$%^&*()+=<>/?,[]{}:;'"
9. Click Next.
10. Select Add programs to the Windows Firewall Exclusion List, to add CommCell programs and services to the Windows Firewall Exclusion List.

Click Next.

  This option enables CommCell operations across Windows firewall by adding CommCell programs and services to Windows firewall exclusion list.

It is recommended to select this option even if Windows firewall is disabled. This will allow the CommCell programs and services to function if the Windows firewall is enabled at a later time.
11. Click Next.
  It is recommended to select the Download latest update pack(s) option to automatically install the available updates during installation.
12. Verify the default location for software installation.

Click Browse to change the default location.

Click Next.
 
  • Do not install the software to a mapped network drive.
  • Do not install the software on a system drive or mount point that will be used as content for SnapProtect backup operations.
  • Do not use the following characters when specifying the destination path:

     / : * ? " < > | #

    It is recommended that you use alphanumeric characters only.
13. Select a Client Group from the list.

Click Next.
This screen will be displayed if Client Groups are configured in the CommCell Console.

14. Click Next.
15. Select Yes to stop Removable Storage Services on the MediaAgent.

Click Next.

This prompt will not appear if Removable Storage Services are already disabled on the computer.
16. Click Next.
17. Select a Storage Policy.

Click Next.
19. Select the backup type for Exchange Database backups. Choose either of the following options, then click Next.
  • Differential - Specifies that each non-full Exchange Database backup secures all data that has changed since the last full backup. Transaction lobs are not purged.
  • Incremental - Specifies that each non-full Exchange Database backup secures only that data that has changed since the last backup of any type. Committed transaction logs are purged.
19. Enter the user credentials to access the Exchange Server to perform the backup operation.
 
  • The User Account must have Exchange Administrator privileges.
  • The installation detects the domain name. If necessary, you can modify the domain name by specifying Windows domain that the Exchange Server resides in.
20. Click Next.
21. The install program displays a reminder to verify that Circular Logging is disabled before performing any database backup operations. To verify that Circular Logging is disabled:
  • From Exchange System Manager, navigate to and expand the server that the Database iDataAgent is being installed on.
  • Verify that the Circular Logging check box has not been selected for each Storage Group. If Circular Logging has been enabled for a Storage Group, disable it at this time.

Click OK.

22. Click Next.
23. Click Finish.