System Requirements - CommCell Console

Stand Alone Application Remote Web Based Application  

The following requirements are for the CommCell Console as a Remote Web-Based Application:

Operating System

The CommCell Console as a Remote Web-Based Application is supported on any operating system running a supported Java-enabled web browser.

Supported Web Browsers

Linux

Mozilla 1.x

Netscape 6.2

Macintosh

Mozilla Firefox v2.0.0.3

Safari v2.0.4

Solaris

Netscape 6.2

Windows

Microsoft Internet Explorer (IE) versions 5.01, 6.0, 7.0, 8.0, 9.0

Mozilla Firefox v2.0.0.3

Display

The minimum resolution required to properly display the CommCell Console is 1280x1024.

The graphical icons in the CommCell Console cannot be displayed in VGA mode. This affects the appearance of the toolbar and the CommCell tree in the CommCell Browser. Also, some table of contents is not displayed correctly.

Miscellaneous

The CommCell Console supports Internet Protocol versions 4 and 6 (IPv4 and IPv6). See Internet Protocols for more information.

IIS

IIS must be installed on the CommServe computer to remotely access the CommCell Console as a Remote Web-Based Application.

If an alternate computer is used as the IIS server, the alternate computer must:

  • be in the same domain as the CommServe.
  • have the CommCell Console installed.

See Web Administration for more information.

Java Support

The software supports Java 7 or higher*.

  Java 7 versions are supported with Calypso Service Pack 8 or higher. Previous service pack versions do not fully support this version.

If a JRE version 1.7.0_17 or higher is available, the software will use the existing JRE software.

If a JRE version lower than 1.7.0_17 is available, or no JRE version is available at all, you will be prompted to install JRE version 1.7.0_17

*The Backup Time selection in the Advanced Options area of the Find dialog box is not compatible with Java 7 or higher.

Consider the following:
  • On Internet Explorer (IE), the security level should be set to Medium-low for the download to be successful. To adjust the security of the browser, access the Security tab under Internet Options.
  • Java plug-in is not supported on Microsoft Windows Server 2008 x64 editions. To run CommCell Console as a Remote Web-Based Application, you need to install 32-bit JRE on 64-bit machines.
  • To run the CommCell Console on MAC OS X 10.5 or higher, JRE version must be 1.6.0_16 or higher is required.

DISCLAIMER

Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software but may not be individually listed in our System Requirements. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.

Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable