Manually Upgrading the Software on a Passive Node

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Upgrade Requirements
Before You Begin
Upgrade Procedure
Post-Upgrade Considerations

Upgrade Requirements
If the passive node was not available while upgrading the software, you must manually upgrade the software on the passive node. The following procedure describes the steps involved in installing the software on a passive node.
Before You Begin
The active node must be upgraded prior to upgrading the passive node.
Upgrade Procedure
1.	In this screen, you choose the language you want to use during installation. Click the down arrow, select the desired language from the pull-down list, and click Next to continue.
2.	Select the option to install software. NOTES This screen will only appear when the bAllow32BitInstallOn64Bit registry key has been created and enabled on this computer.
3.	Select the option to install software on this computer. NOTES The options that appear on this screen depend on the computer in which the software is being installed.
4.	Read the Welcome screen. Click Next to continue, if no other applications are running.
5.	Read the virus scanning software warning. Click OK to continue, if virus scanning software is disabled.
6.	Read the license agreement, then select I accept the terms in the license agreement. Click Next to continue.
7.	Select Configure a Virtual Server. Click Next to continue.
8.	Click Next to continue with the upgrade. NOTES New components from this version can only be installed after upgrading the existing components. The older version number depends on the version in the computer and may look different from the example shown.
9.	Click Yes to continue. This will not save any files (such as command line scripts) or folders from the <software installation path> folder. NOTES The upgrade process deletes and replaces this folder with newer files. To preserve files or folders within the <software installation path> folder, move them to another location before clicking Yes. Clicking No will exit the upgrade program.
10.	Select Download Pack(s) and Install to download and install the latest service packs and post packs from the software provider. NOTES Internet connectivity is required to download updates. This step is applicable when installing on the first instance. Updates are downloaded to the following directory: <software installation>/Base/Temp/DownloadedPacks. They are launched silently and installed automatically for the first instance. Click Next to continue.
11.	Verify the summary and Click Next to continue. NOTES The Summary on your screen will reflect the components installed on the computer, and may look different from the example shown. The upgrade program now starts the upgrade process. This step may take several minutes to complete.
12.	Click Finish to complete the upgrade. NOTES The Completion Report will reflect the components upgraded on the computer, and may look different from the example shown. The upgrade is now complete.
Post-Upgrade Considerations
If the CommServe is configured to communicate across a firewall, the following firewall related files must be manually copied from the active node to all the passive nodes: <software installation path>/<software installation folder>/Base/FwHosts.txt <software installation path>/<software installation folder>/Base/FwPeers.txt <software installation path>/<software installation folder>/Base/FwPorts.txt If for some reason the passive node is currently active, make sure to stop and restart Services after copying the files.