Agents - Image Level - How To
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Change Account for Executing Pre/Post Commands (Data Protection)
Change Account for Restoring to Mapped/Shared Network Drives and Restricted
Directories
Deconfigure the Agent
Delete the Agent
View the Software Version
Required Capability: See
Capabilities
and Permitted Actions
To change
a user account for executing pre/post commands for Data Protection jobs:
- From the CommCell Browser, expand the tree to view the appropriate level
icon for the affected agent.
- From the agent, instance/partition, or backup set/archive set level, right-click
the appropriate icon, click All Tasks, and click New Subclient
from the short-cut menu.
- From the subclient level, right-click the subclient icon and click
Properties from the short-cut menu.
- From the Subclient Properties dialog box, create and/or configure the subclient
as appropriate. Then click the Pre/Post Process tab.
- From the Pre/Post Process tab, click Change.
- From the
User Account dialog box, select one of the account options. If you select
Impersonate User, type the appropriate user name and password.
- Click OK to save the settings.
Required Capability: See
Capabilities
and Permitted Actions
To change
a user account for restoring to mapped/shared network drives and restricted directories:
- From the CommCell Browser, expand the tree to view the desired level icon
for the affected agent. Then right-click the icon and click All Tasks
from the short-cut menu.
- Click the appropriate Browse or Restore option. Then populate,
select, and click as appropriate to access the Restore Options (for All Selected
Items) dialog box.
- From the Restore Options (for All Selected Items) dialog box,
click Advanced.
- From the
Advanced Restore
Options dialog box, select Impersonate (Windows, NetWare) User.
Then type the appropriate user name and password.
- Click OK to save the settings.
Required Capabilities:
Capabilities and Permitted Actions
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Administrative Management capability cannot be used to perform the deconfigure operation from the MediaAgent level.
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Before you Begin:
-
For MediaAgent Deconfiguration, ensure that all the storage policies or copies
associated with the configured libraries (or drive pools) in the MediaAgent are
deleted or re-associated to another MediaAgent.
To deconfigure a
client, MediaAgent, agent, or enabler:
- In the CommCell Browser, right-click the name of the client, MediaAgent,
agent, or enabler you want to deconfigure, click All Tasks (if
displayed), and select Deconfigure.
- A popup warning message appears.
Click OK to continue.
- Another popup message then appears.
Click Yes to continue with the deconfiguration or No to abort.
- If the deconfigure is unsuccessful, a number of popup messages
appears. In some cases, the message requests that you take some
corrective action. For example, the message might advise you to ensure that there are no jobs running on the
agent. In such a case, click OK and take the appropriate action.
Then repeat the deconfigure process.
If the deconfigure is successful, the tree element is dimmed and available for deletion.
Before You Begin
You can perform agent operations as long as the agent is installed and
appears enabled in the CommCell Browser. However, if you have no need to
run jobs on the agent data of a client computer, you may want
to delete the agent that resides on that computer. Once you have uninstalled or DeConfigured
the agent, the corresponding icon in the CommCell Browser is grayed out. While
this icon exists, you can recover data from the agent to another client. If you
delete this icon, all of the agent's data is irretrievably lost.
NOTES
Deleting the agent is a two-phase process.
- You need to uninstall or DeConfigure the agent software
from the client computer. Doing so frees an agent license, thereby allowing
you to install it on some other computer whose data you do want to secure.
- After you delete the client software, you can either leave the corresponding
data
intact for appropriate action, or you can remove the data immediately. If you choose
to remove the data immediately, you must delete the agent from the CommCell
Browser.
Required Capability: See
Capabilities and Permitted Actions
To delete
an agent:
- From the CommCell Browser, right-click the icon of the agent that you want to delete, and then click Delete.
(The agent software must first have been uninstalled/DeConfigured or the delete option on the shortcut menu
will not appear.)
- A warning message prompts you with the following:
This operation will permanently delete the data backed up from this level
and it cannot be restored. Click Ok to continue with the
deletion operation. (Clicking No will abort the operation.)
- From the Confirmation Text dialog box, enter the confirmation
text string, erase and reuse media. Click
Ok. The agent icon and the data that corresponds to the selected agent
will be deleted. Consequently, you will not be able to browse or recover
this data.
To
view the Software Version:
- From the CommCell Browser, click the CommServe, Client,
Agent, MediaAgent, or Enabler for which you wish to view the version, and then click
Properties.
- Click the Version tab.
The component version and post release service pack, additional updates
and missing updates are displayed.