Web Administration

Configuring the CommServe Computer
Configuring an Alternate Computer

Configuring the CommCell Console to Launch Books Online

Overview

The CommCell Console software provides several configuration options for web administration. These options provide the facility to:

Access the CommCell Console as a remote web-based application.
Launch a downloaded copy of Books Online from the CommCell Console's icon.

The following sections describe the various web administration options available, as well as the requirements for each configuration.

Configuring Web Administration

The stand-alone CommCell Console software installation provides an option to configure the CommCell Console for web administration provided IIS is installed and running on the computer. When configured, the CommCell Console can be automatically accessed as a remote web-based application from any computer capable of communicating with the CommServe computer.

If the computer on which the stand-alone CommCell Console software is installed does not have IIS installed or was not configured for web administration during installation, you can configure web administration at a later time. This configuration can be performed on either:

the original computer on which the stand-alone version of the CommCell Console software was installed.
an alternate computer that is capable of communicating with the CommServe computer.

Note that the computer must have a Java-enabled web browser with the correct version of JRE installed. See System Requirements - CommCell Console as a Remote Web-Based Application for more information.

Remote access to the CommServe may not be available for computers running outside of a firewall. To enable web access to the CommServe in this scenario, you must enable the firewall port specified in Microsoft Internet Information Service (IIS) Web Server on the CommNet Server. (By default, this port is 80.)
The Java Web Start application may fail to launch if the Java cache contains corrupted files. To resolve this issue. open the Java Control Panel (located in the Windows Control Panel) and delete all Temporary Internet Files. Then, close and relaunch the CommCell Console.

The following sections describe each option in detail.

Configuring the CommServe Computer

If the CommServe computer did not have IIS installed during installation of the stand-alone CommCell Console, the CommServe computer can be configured for web administration at a later time. Once configured, the CommCell Console can then be run as a remote web-based application using the CommServe as the required IIS source.

See Configure the CommServe Computer for Web Administration for step-by-step instructions.

Configuring an Alternate Computer

If it is not desirable to use the CommServe computer as the IIS source for web administration, an alternate computer capable of communicating with the CommServe computer can be used instead. Once configured, the CommCell Console can be run as a remote web-based application using the alternate computer as the required IIS source.

For example, a CommServe computer named green does not have IIS installed. However, another computer in the network named blue does have IIS installed and the IIS services are running. The CommCell Console can then be configured to run as a remote web-based application using blue as the required IIS source. Once blue is configured, the CommCell Console can be accessed as a remote web-based application by typing the following in the web browser:

http://blue/<commcell_console_web_alias_name>

To configure the CommCell Console as a remote web-based application on a computer other than the CommServe computer, the following requirements must be met:

The alternate computer must have IIS and the stand-alone CommCell Console software installed and running.
The CommCell Console must be configured to use the alternate computer's IIS.

See Configure an Alternate Computer for Web Administration for step-by-step instructions.

Configuring the CommCell Console to Launch Books Online

By default, the CommCell Console's button is configured to launch Books Online directly from the documentation web site. However, it may be necessary to access Books Online from the CommCell Console without an available internet connection. This can be achieved by downloading Books Online onto a local computer and configuring the button to launch Books Online from the downloaded copy. (See Download Books Online for more information on downloading Books Online).

The CommCell Console can be configured to launch Books Online from one of two places:

a shared network location
a locally hosted intranet site

See Configure the CommCell Console to Launch Books Online for step-by-step instructions.