Reports - Troubleshoot

Topics | How To | Troubleshoot | Support | Related Topics

Reports are Not Printing in Color

Need to Open Reports in a Separate Browser Window

Reports are Not Printing in Color

This might occur for the following reason:

Causes:

• If the Internet Explorer browser setting Print background colors and images is not enabled. 

Solution:

1. Start Internet Explorer.
2. Choose Tools - Internet Options.
3. Click the Advanced tab.
4. Under the Printing heading, select the Print background colors and images check box. 
5. Click Apply, and then click OK.

Need to Open Reports in a Separate Browser Window (Need to Open Reports in the Same Browser Window)

This might occur for the following reason:

Causes:

• If the Internet Explorer browser setting Reuse windows for launching shortcuts is selected, reports open in the same browser window.
• If the Internet Explorer browser setting Reuse windows for launching shortcuts is deselected, reports open in a separate browser window.

Solution:

1. Start Internet Explorer.
2. Choose Tools - Internet Options.
3. Click the Advanced tab.
4. Choose one of the following:
   • To open reports in a separate browser window, under the Browsing heading, deselect the Reuse windows for launching shortcuts check box.
   • To open reports in the same browser window, under the Browsing heading, select the Reuse windows for launching shortcuts check box.
5. Click Apply, and then click OK.

Back to Top