Stop Services on Windows

Before You Begin

• Services used by the system must be running in order for data protection, data recovery operations, and all jobs to run properly. Generally, it is strongly recommended that you should leave all services running. Stopping these services should be avoided whenever possible.
• Use the Job Controller to verify that no jobs (data protection operations, data recovery operations, etc.) are in progress. If a job is in progress and in the Running or Waiting state, use the Job Controller to suspend or kill the job. Alternately, you can wait for the job to complete.
• Stopping either the CommServe services or the Base services will stop all operations that depend on that CommServe.
• When you stop services on a given system, the functions dependent upon the system's services will no longer be available to the rest of the CommServe.
• All services depend upon the Base services, therefore, stopping the base services stops all services.
• For the Windows 2000, Windows 2003, and Windows XP platforms, services will automatically recover if they are stopped unexpectedly. If the services stop unexpectedly, the services will attempt to restart every two minutes until they start successfully. While the Server Event Manager Service is restarting, (either by a user restarting the service manually or by auto-recovery), the Job Manager Service and the Media and Library Manager service will also be restarted.

To stop services on Windows:

1. Open the Service Control Manager. For more information, see Access Service Control Manager from CommCell Console.
2. Click the service you want to stop from the Services field.
3. By default, the Auto-Start Services when OS Starts option is selected, meaning that all services applicable to the local computer will start automatically when the computer is restarted.

   If you want to start all services manually instead, clear this option (to disable the auto-start feature).

4. Click Stop to stop the specific service(s).

   When the services are stopped successfully, the Service Control Manager window updates the All Services status from Running to Stopped.

   Optionally, you can verify which services were stopped by viewing them from the Windows Services window.