System Requirements - 1-Touch for Windows

The following requirements are for 1-Touch for Windows:

Operating System

1-Touch Server on:

Windows XP

Microsoft Windows XP Professional 32-bit and x64 Editions

Windows Server 2003

Microsoft Windows Server 2003 32-bit and x64 Editions with a minimum of Service Pack 1

Windows Vista

Microsoft Windows Vista 32-bit and x64 Editions

Windows Server 2008

Microsoft Windows Server 2008 32-bit and x64 Editions*

Microsoft Windows Server 2008 R2 Editions

*Core Editions not supported

Windows 7

Microsoft Windows 7 32-bit and x64 Editions

1-Touch Client on:

Windows XP

Microsoft Windows XP Professional 32-bit and x64 Editions

Windows Server 2003

Microsoft Windows Server 2003 32-bit, 64-bit and x64 Editions* with a minimum of Service Pack 1

Windows Vista

Microsoft Windows Vista 32-bit and x64 Editions

Windows Server 2008

Microsoft Windows Server 2008 32-bit and x64 Editions*

Microsoft Windows Server 2008 R2 Editions

*Core Editions not supported

Processor

All Windows-compatible processors supported

Memory

32 MB RAM minimum required beyond the requirements of the operating system and running applications

Hard Disk

2.6 GB minimum of hard disk space for 1-Touch software installation/ 3.4 GB recommended

110 MB for the required File System iDataAgent/ 448 recommended

100 MB of additional hard disk space for log file growth

134 MB of temp space required for install or upgrade (where the temp folder resides)

The Distribution folders in the 1-Touch server will require the following additional disk space:

  • 525 MB for each Microsoft Windows Distribution folder (CD images) that will be imported for client recovery
  • 10 MB per client prepared for recovery for the 1-Touch client configuration files
Localized versions of Windows can vary in size between 300 to 370 MB, depending on the language. Other factors that affect the size of the 1-Touch Boot CD can be the set of device drivers that you include and additional components in your Boot CD image.

Peripherals

A CD-ROM burner and software to convert the ISO image to a bootable CD-ROM are required for the 1-Touch Server.

A CD-ROM drive or ability to boot from an ISO image file is required to boot the 1-Touch client for recovery.

Notes on Client Installations

TCP/IP Services configured on the computer.

The File System iDataAgent will be automatically installed during installation of the 1-Touch server software, if it is not already installed. For System Requirements install information specific to the File System iDataAgent, refer to System Requirements - Microsoft Windows File Systems.

Microsoft Visual C++ 2008 Redistributable Package is automatically installed. Note that Visual C++ 2008 Redistributable Package can co-exist with other versions of this software.

For 1-Touch Client:

Data types File System and System State are supported.

The following configurations cannot be recovered using the 1-Touch process:

  • Multi-operating system boot systems, unless the primary active boot partition is the active partition in the backup
  • A CommServe
  • The 1-Touch client cannot serve as the MediaAgent for performing a 1-Touch restore. If the client was performing LAN Free Backups to the MediaAgent installed on the Client, a separate MediaAgent that has access to the data is required. If you do not have a separate MediaAgent, do the following:
    • Install MediaAgent on a standby server that has access to the secondary storage where the 1-Touch client's data is residing
    • Configure the secondary storage on the standby MediaAgent using the Library and Drive Configuration tool

Unattended installation for Microsoft Windows 2003 or higher does not support installing Windows to a drive other than C:\.

DISCLAIMER

Minor revisions and/or service packs that are released by application and operating system vendors may, in some cases, affect the working of our software. Although we may list such revisions and/or service packs as “supported” in our System Requirements, changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. However, we will make every effort to correct such disruption as quickly as possible. When in doubt, please contact your software provider to ensure support for a specific application or operating system.

Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable.