System Requirements - Exchange Mailbox Archiver Agent

The following requirements are for the Exchange Mailbox Archiver Agent:

Application

The Exchange Mailbox Archiver Agent supports the following Microsoft Exchange Server versions:

Microsoft Exchange 2000 32-bit Server up to the latest service pack

Microsoft Exchange 2003 32-bit Server up to the latest service pack

Microsoft Exchange 2007 64-bit Server up to the latest service pack

Microsoft Exchange 2010 64-bit Server up to the latest service pack*

*Special configuration considerations apply. See Considerations for Exchange Server 2010 for more information.

Operating System

The Exchange Mailbox Archiver Agent is supported on the following operating systems as supported by the Microsoft Exchange Server:

Microsoft Windows Server 2003 32-bit and x64 Editions with a minimum of Service Pack 1

Microsoft Windows Server 2008 x64 Editions*

Microsoft Windows Server 2008 R2 Editions*

*Core Editions not supported

Cluster Support

See Clustering - Support

Supported Components

OWA Proxy Enabler

The OWA Proxy Enabler is supported on any platform supported by the Microsoft Exchange Server.

Web Proxy Agent

The Web Proxy Agent is supported on any platform supported by the Microsoft Exchange Server.

Outlook Add-In Client

The Outlook Add-In Client is supported with any version of Microsoft Outlook supported by the Microsoft Exchange Server.

Processor

All Windows-compatible processors supported

Memory

32 MB RAM minimum required beyond the requirements of the operating system and running applications

Hard Disk

OWA Proxy Enabler

121 MB minimum of hard disk space for software/ 148 MB recommended

79 MB of temp space required for install (where the temp folder resides)

Web Proxy Agent

50 MB of additional hard disk space for log file growth

10 MB of temp space required for install (where the temp folder resides)

Outlook Add-In Client

35 MB minimum of hard disk space for software/ 50 MB recommended

21 MB of temp space required for install (where the temp folder resides)

Peripherals

DVD-ROM drive

Network Interface Card

Miscellaneous

TCP/IP Services configured on the computer.

Microsoft Visual C++ 2008 Redistributable Package is automatically installed. Note that Visual C++ 2008 Redistributable Package can co-exist with other versions of this software.

.NET Framework 2.0 is automatically installed. Note that .NET Framework 2.0 can co-exist with other versions of this software.

Notes on Data Classification for Exchange Installation

Data Classification for Exchange is not supported on an Exchange 2007 CCR cluster.

Notes on Microsoft Exchange Server iDataAgent Installation

Microsoft Exchange 2007 64-bit Server Agents are 32-bit MAPI-based Agents installed on a Microsoft Windows x64 platform. See Installing 32-bit Components on a Microsoft Windows x64 Platform for information on installation and configuration requirements for these Agents.

  • The Microsoft Exchange 2003 and 2007 Mailbox and Public Folder-based Agents can be installed in two ways:
    • directly on the Microsoft Exchange Server computer
    • as Proxy Agents on a separate computer running a supported 32-bit operating system
  • Microsoft Windows Server 2008 requires "csvde.exe" feature to be installed on the server to query Active Directory for mailbox information
    • To install "csvde.exe" feature on Windows Server 2008 follow these steps:

        1. Open Server Manager

        2. Go to Features->Add Feature

        3. Remote Server Administration Tools

        4. Role Administration Tools

        5. Select "Active Directory Lightweight Directory Service Tools

Notes on Outlook OWA Proxy Enabler Installation

Prior to configuring Web Access for Exchange 2007 Mailbox/Public Folder Archiver, WebProxy Agent for Exchange, or OWA Proxy Enabler, ensure that the Client Access Role has been configured on the Exchange Server.

Notes on Outlook Add-In Client Installation

For Windows clients, JRE 1.6.0_06 is installed automatically with the Outlook Add-In software if it is not already installed.

For Macintosh clients, JRE 1.5.x must be installed manually prior to installing the Outlook Add-In software.

.NET Framework is needed to support RPC over HTTP connection mode, as well as support for the Exchange Offline Mining Tool. It is not automatically installed by the MSI package and must be manually installed.

Update 331320 must be installed on the client in order to use RPC over HTTP. Contact Microsoft Product Support Services and refer to KB 331320 to obtain this patch

The Microsoft Visual C++ 2008 Redistributable Package is not automatically installed for MSI installs. However, the required subset of files from Microsoft Visual C++ 2008 Redistributable Package are provided as part of the software and therefore, manual installation is not required.

DISCLAIMER

Minor revisions and/or service packs that are released by application and operating system vendors may, in some cases, affect the working of our software. Although we may list such revisions and/or service packs as “supported” in our System Requirements, changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. However, we will make every effort to correct such disruption as quickly as possible. When in doubt, please contact your software provider to ensure support for a specific application or operating system.

Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable.