System Requirements - CommServe

Enterprise Version | Express Version

The following requirements are for the Express version of the CommServe:

Item

Description

Computer/Processor

Intel Pentium or compatible 650 MHz processor minimum recommended.

Memory

512 MB RAM minimum required

Virtual memory should be set to twice the amount of available physical memory.

Hard Disk

2.5 GB of log disk space for installing the software and future data growth.

Operating System

Windows XP

Microsoft Windows XP Professional 32-bit Edition

Windows Server 2003

Microsoft Windows Server 2003 32-bit and x64 Editions with a minimum of Service pack 1

Windows Server 2008

Microsoft Windows Server 2008 32-bit and x64 Editions* 

* Core Editions not supported.

* Contact your software provider prior to installing the software on Windows 2008 Web Server.

Peripherals

DVD-ROM drive

Network Interface Card (with TCP/IP Services Configured)

Display

Any mode other than VGA

Miscellaneous

Microsoft® SQL Server 2005 Desktop Engine (MSDE 2005) with Service Pack 2.

  • SQL Server 2005 database instance with the appropriate service pack will be automatically installed during the installation.

Microsoft Internet Explorer (IE) versions 5.01, 6.0, 7.0, 8.0

  • For all Microsoft Windows 2003 platforms, Microsoft Internet Explorer (IE) is automatically installed with the operating system.

The software can function with JRE version 1.6.x or higher.

If a JRE version 1.6.0_06 or higher is available, the software will use the existing JRE software.

If JRE version 1.6.0_05 or lower is available, or no JRE version is available at all, you will be prompted to install JRE version 1.6.0_06

You can run CommCell Console as a Remote Web-Based Application without installing the software provided IIS is installed and running on the CommServe computer (or CommCell Console and IIS are running on an alternate computer). However, you must manually install JRE in this case. When running the applet Java™ Runtime Environment (JRE) SE v1.6.0_06 is recommended - can be installed from the software installation disc.

Notes on CommServe Installation

The software should not be installed on a compressed drive.

The computer must have a static IP address. This version of the software does not support Dynamic Host Configuration Protocol (DHCP).

DISCLAIMER

Minor revisions and/or service packs that are released by application and operating system vendors may, in some cases, affect the working of our software. Although we may list such revisions and/or service packs as “supported” in our System Requirements, changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. However, we will make every effort to correct such disruption as quickly as possible. When in doubt, please contact your software provider to ensure support for a specific application or operating system.

Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable.