Enterprise Version | Express Version
The following requirements are for the Enterprise version of the CommServe:
Operating SystemWindows Server 2003Microsoft Windows Server 2003 32-bit and x64 Editions* with a minimum of Service Pack 1 *Web Server Editions not supported Windows Server 2008Microsoft Windows Server 2008 32-bit and x64 Editions* Microsoft Windows Server 2008 R2 Editions* *Core and Web Server Editions not supported |
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Cluster Support |
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ProcessorDual 1 GHz minimum required |
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CommServe Database Engine
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Memory2 GB RAM minimum required; 4GB RAM recommendedVirtual memory should be set to twice the amount of available physical memory |
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Hard Disk2.1 GB of local disk space for the CommServe software, including database and log file growth, and the Microsoft SQL Server application and database. (The SQL software is embedded in the CommServe software installation.)2.2 GB of temp space on the drive on which the Operating System and temp directory resides. (This space is used for temporary files copied during the installation or upgrade of the Microsoft SQL Server and CommServe software). 1.5 GB of permanently available disk space on a local or mapped network drive for CommServe Disaster Recovery. (CommServe Disaster Recovery is a feature that secures the CommServe’s metadata.)
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PeripheralsDVD-ROM driveNetwork Interface Card |
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MiscellaneousMicrosoft Internet Explorer (IE) version 6.0, 7.0, 8.0 For all Microsoft Windows 2003 platforms, Microsoft Internet Explorer (IE) is automatically installed with the operating system.
TCP/IP Services configured on the computer. The CommServe requires IPv4 (Internet Protocol version 4). See Internet Protocols for more information. .NET Framework 3.5 with Service Pack 1 is automatically installed. Note that .NET Framework 3.5 can co-exist with other versions of this software. Microsoft Internet Information Service (IIS) Web Server version 4.0, 5.0 and 6.0
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Notes on CommServe InstallationThe CommServe is a resource intensive application and should be installed on a dedicated server. Therefore, it is recommended that the CommServe not be installed on a computer running other applications, such as Microsoft Exchange Server, an Oracle database, etc. Additionally, CommServes installed on virtual machines generally perform at about 60% capacity compared to physical machines with similar configurations.The software should not be installed on a compressed drive. The Microsoft SQL Server application that is installed on the computer must be dedicated to support the software and cannot be shared by other applications. The computer on which the software is installed must have a static IP address. The software does not support Dynamic Host Configuration Protocol (DHCP). The database instance used by the software requires specific SQL server settings. Verify the following settings by viewing the SQL properties using the SQL Management Studio and by running the SQL Server system stored procedure, which is sp_helpsort.
If installing the CommServe on a VMware virtual machine, consider the following recommendations for optimal performance:
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Notes on Combined InstallationsYou will often install more than one module (For example, CommServe, MediaAgent, Client) on a single computer so that it can perform two or more functions. For example, you may want to back up the file system of a MediaAgent; hence, you would install both the MediaAgent and client software on that computer. When you combine two or more functions on a single computer, the storage resources required to support the software for that computer are not essentially cumulative. This is because modules share some of the same software. As a result, combined installations require about 30 MB less disk space than installations where the software resides on separate computers. |
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors may, in some cases, affect the working of our software. Although we may list such revisions and/or service packs as “supported” in our System Requirements, changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. However, we will make every effort to correct such disruption as quickly as possible. When in doubt, please contact your software provider to ensure support for a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable.