CommNet Server Installation Does Not Complete Successfully
Encountering Visual C++ Runtime Libraries Setup Error
CommNet Server Installation Generates SQL Error
Software Installation Generates Error
Windows Time Zone registry key is empty and must be removed
Back up the registry before you edit it. You must also understand how to restore the registry if a problem occurs. For information on how to backup and restore the registry, refer to the appropriate Registry Help Topic provided in Regedit.exe or Regedt32.exe.
Once you have ensured that your registry is backed up, perform the following steps:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Time Zones
| WARNING: Using Registry Editor incorrectly can cause serious problems that may require a reinstall of the operating system. Microsoft does not guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. You must also understand how to restore the registry if a problem occurs. Contact your software provider if you have any questions about these registry keys. |
Computer may need to be rebooted during installation process if prompted with Visual C++ Runtime Libraries setup error
During the installation of a component, you may be prompted with the following error message: Setup failed to install Visual C++ Runtime Libraries. Refer to GalaxyInstallerLog.txt for more information. This error may occur if the computer where the installation is occurring needs to be rebooted so that the Runtime Libraries installation completes successfully. To verify if it is this type of error, you must verify that the Visual C++ Runtime Libraries installation exited with error code 3010.
SQL may need to be preinstalled if prompted with the following error: Error 1619 installing sqlncli.dll
During the installation of the CommNet Server, you may be prompted with Error 1619 installing sqlncli.dll. The silent installation of SQL may generate this error. As per Microsoft, this error message is generated when the sqlncli.dll file cannot be opened, perhaps due to a network failure (if installing via a network) or because of insufficient user rights to access the file. For more information, please refer to http://support.microsoft.com/kb/908503.
To remedy this issue, copy the SQL Server installation package to the local hard drive, and run it. Refer to Pre-Installing SQL Database for CommNet Server.
Setup may need to be run locally
During software installation, a copy error can be generated, perhaps due to network issues or insufficient permissions. To remedy this error, copy the software DVD image to the local drive of the computer, and run the setup locally.