Install the CommNet Explorer - Clustered Environment - Virtual Server

Click on a link below to go to a specific section of the software installation:

Install Requirements
  • You have the appropriate Software Installation Disc.
  • The computer satisfies the minimum requirements for the CommNet Explorer provided in System Requirements - CommNet Explorer.
  • Verify hardware devices such as disk arrays are configured and confirm connectivity to all drives.
  • Installation or upgrade of the software on a cluster is not supported on a physical node.

Install Checklist
Collect the following information before installing the software. Use the space provided to record the information, and retain this information in your Disaster Recovery binder.
1. Domain Administrator Account User and Password Information_______________________________________________________________________________

See Install Remaining Cluster Nodes for more information.

Before You Begin
  • Close all applications and disable any programs that run automatically, including anti-virus, screen savers and system utilities. Some of the programs, including anti-virus software, may be running as a service. Stop and disable such services before you begin. You can re-enable them after the installation.

Install Procedure

Getting Started
1. Log on to the computer as the local Administrator or as a member of the local Administrators group on that computer. For clustered computers, log on as Domain User with administrative privileges to all nodes in the cluster.  
2. Place the appropriate Software Installation Disc into the drive. After a few seconds, the installation menu is displayed.

If the installation menu does not display:

  • Click the Start button on the Windows task bar, a then click Run.
  • Browse to the installation disc drive, select setup.exe, click Open, then click OK.
  
3. Select the desired language and click Next to continue.  
4. Select the option to install software.  
5. Select the option to install software on this computer.

NOTES

  • The options that appear on this screen depend on the computer in which the software is being installed.
  
6. From the Welcome screen, click Next to continue if no other applications are running.  
7. Read the virus scanning software warning.

Click OK to continue if virus scanning is disabled.

  
8. Read and agree to the license agreement.

Select I accept the terms in the license agreement then click Next to continue.

  

Select Components for Installation
9. Select Virtual server installation.

To install or upgrade the software on a cluster, select Install Calypso Monitor on a Virtual server and click next to continue.

NOTES

  • Installation or upgrade of the software on a cluster is not supported on a physical node.
10. Select the disk group to which you are installing the software.

Click Next to continue.
11. Select the platforms you want to install.

Click Next to continue.

NOTES

  • The CommNet Browser must be installed on the CommNet Server if you want to use scheduled reports.

Verify Summary of Install Options
12. Verify the summary of selected components.

Click Next to continue.

NOTES

  • The Summary to the right may look different depending upon the components selected for install or upgrade.
13. A System Reboot prompt may ask you to take one of the following actions:
  • Log Off - This option will be displayed if the install program needs to assign any required security privileges to the user. If the Log off option is displayed, log off and login to the computer at this point. The install program will automatically continue after you login.
  • Reboot - This option will be displayed if the install program finds any file required in use and needs to be replaced. If the Reboot option is displayed without the Skip Reboot option, reboot the computer at this point. The install program will automatically continue after the reboot.
  • Skip Reboot - This option will be displayed if the install program finds any files belonging to other applications, that need to be replaced. As these files are not critical for the CommNet Server installation, you may skip the reboot and continue the installation and reboot the computer at a later time.
  • The install program now starts copying the software to the computer. This step may take several minutes to complete.

Install Remaining Cluster Nodes
14. To install the software on the remaining nodes of the cluster, click Yes.

To complete the install for this node only, click No.
15. Select cluster nodes from the Preferred Nodes list and click the arrow button to move them to the Selected Nodes list. When you have completed your selections, click Next to continue.
16. Type the User Name and Password for the Domain Administrator account, so that the installer can perform the remote install of the cluster nodes you selected in the previous step.

Click Next to continue.

Setup Complete
17. Verify that the passive nodes have been successfully installed or upgraded. If any nodes were unavailable during install/upgrade, or did not install/upgrade successfully, see Manually install or upgrade a passive node.

Click Next to continue.
18. Setup displays the successfully installed or upgraded software components. Click Finish to close the install program.

NOTES

  • The screen to the right may look different depending upon the components selected for install or upgrade.

Post-Install Considerations

  • Install post-release updates or Service Packs that may have been released after the release of the software.