QSMCells - How To

Topics | How To | Tasks | Troubleshoot

Synchronize Cells

Synchronize the Cells

Cell Registration

Register a Cell

Remove a Registered Cell

Modify the properties of a registered Cell

Modify the Display Name of a Cell

Modify the Description or Contact Information of a Cell

Change the Network Connection Type

Modify the QSMCell Network Interface Name Used to Communicate with the QSM Server

Change the QSMCell Administrator Password

Cell Configuration

Change the URL for Launching the QSM Console for Remote Administration

Configure Data Collection Policy

Synchronize Cells

Required Capability: See Capabilities and Permitted Actions

To synchronize the Cells:

  1. On the Setup menu, click Cell Synchronization.
  2. From the drop down tree of the Cell Synchronization dialog box, select the CommCells and/or QSMCells that you wish to synchronize.

    Click OK. This will start the synchronization process.

To synchronize one CommCell:

  1. Right-click on a CommCell in the CommNet Tree.
  2. Select Synchronize from the popup menu. This will start the synchronization process.

Register a Cell

Required Capability: See Capabilities and Permitted Actions

To register a Cell:

  1. On the Setup menu, click Cell Registration.
  2. From the Cell Registration dialog box, click Add CommCell or Add SRMCell.
  3. From the Register CommCell/QSMCell dialog box, specify the registration information.
  4. Select the following options to collect the specific data thereby enabling you to run the corresponding reports. Note that this is only applicable when registering a CommCell.
  5. Click OK.

The newly registered Cell is displayed in the Cell Registration dialog box. You can now see information associated with the Cell in the CommNet Browser.

  • When you register a CommCell/QSMCell, a CommCell/QSMCell license is used.
  • Make sure that services are running on the appropriate cell before registering that cell with the CommNet Server.
  • CommNet Server can function with several CommNet Agent versions. For more information, see the Compatibility Matrix.

To re-register a Cell:

  1. On the Setup menu, click Cell Registration.
  2. From the Cell Registration dialog box, click Modify.
  3. From the Modify CommCell/QSMCell dialog box, click the Register CommCell Again - CommCell Administrator check box and specify the user account name and password.
  4. Click OK. The re-registered Cell is displayed in the Cell Registration dialog box. You can now see information associated with the Cell in the CommNet Browser.

Remove a Registered Cell

Required Capability: See Capabilities and Permitted Actions

To remove a registered Cell:

  1. On the Setup menu, click Cell Registration.
  2. From the Cell Registration dialog box, select a CommCell or QSMCell, and then click Remove.
  3. Click OK in the Warning prompt.
  4. In the Enter Confirm dialog box, type Confirm and then click OK. The Cell is removed in the Cell Registration dialog box.
  • A CommCell/QSMCell license gets released when you remove a registered CommCell or QSMCell from the CommNet domain.
  • Make sure services are running on the appropriate Cell before removing that registered Cell.
  • After removing the registered Cell, you should remove the Cell-Client Groups that are only associated with the removed Cell. For more information, see Remove Cell-Client Group.
  • Users can unregister a CommCell from the CommNet Server using the CommServe software. For more information, see Books Online documentation for the CommServe.

Modify the Display Name of a Cell

Required Capability: See Capabilities and Permitted Actions

To modify the display name of a Cell:

  1. On the Setup menu, click Cell Registration.
  2. From the Cell Registration dialog box, highlight the Cell for which you wish to modify the display name from the Cell(s) list, and then click Modify.
  3. From the Modify CommCell/QSMCell dialog box, type the new name in the Display Name box.
  4. Click OK.
  5. Click OK in the Registration Changed prompt. The new name for the Cell is displayed in the Cell Registration dialog box.
The CommNet Browser uses the Display Name to display the Cell in the CommNet tree. Hence you can modify the display name to include relevant information that will help you to easily identify the Cell. For example, include the physical location of the Cell in the display name.

Modify the Description or Contact Information of a Cell

Required Capability: See Capabilities and Permitted Actions

To modify the description or contact information of a Cell:

  1. On the Setup menu, click Cell Registration.
  2. From the Cell Registration dialog box, highlight the Cell for which you wish to modify the description and/or contact information from the Cell(s) list, and then click Modify.
  3. From the Modify CommCell/QSMCell dialog box:
  4. Click OK.
  5. Click OK in the Registration Changed prompt.
You can record relevant reference information about the Cell in the description and contact information boxes. For example: you can record the contact information, such as the contact person, telephone numbers, email addresses, etc.

Change the Network Connection Type

Required Capability: See Capabilities and Permitted Actions

To change the network connection type:

  1. On the Setup menu, click Cell Registration.
  2. From the Cell Registration dialog box, highlight the Cell for which you wish to modify the network connection type from the Cell(s) list, and then click Modify.
  3. From the Modify CommCell/QSMCell dialog box, choose the appropriate connection type from the Connection Type list.
  4. Click OK.
  5. Click OK in the Registration Changed prompt. The system saves the network connection type.
  • The connection type can be changed when the Cell is not accessible due to a low bandwidth in the connection.
  • Select LAN when you have a faster and reliable connection or WAN for slower and less reliable connections.
  • Keep in mind that by default the retry attempts for communication failures on WAN are more. The retry attempts for communication failures can be established in CommNet Properties dialog box.

Modify the QSMCell Network Interface Name Used to Communicate with the QSM Server

Required Capability: See Capabilities and Permitted Actions

To modify the QSMCell Network Interface Name used to communicate with the QSM Server:

  1. On the Setup menu, click Cell Registration.
  2. From the Cell Registration dialog box, highlight the QSMCell for which you wish to modify the interface name from the Cell(s) list, and then click Modify.
  3. From the Modify QSMCell dialog box, type the following:
  4. Click OK.

The system attempts to connect to the QSMCell using the new interface name.

The QSMCell Interface Name may be changed when the QSMCell's network interface name is changed.

Change the QSMCell Administrator Password

Required Capability: See Capabilities and Permitted Actions

To change the QSMCell administrator password:

  1. On the Setup menu, click Cell Registration.
  2. From the Cell Registration dialog box, highlight the QSMCell for which you wish to modify the administrator password from the Cell(s) list, and then click Modify.

  3. From the Modify QSMCell dialog box:

  4. Click OK. The new password is saved.

NOTES

The authentication password is used as an internal security measure for CommNet-related communications. All computers within the CommNet domain will have a default password that is created when the software is installed on the computer. You can periodically change this password, to enhance security.

Change the URL for Launching the CommCell Console/QSM Console for Remote Administration

Required Capability: See Capabilities and Permitted Actions

To change the URL for launching the CommCell Console/QSM Console for remote administration:

  1. On the Setup menu, click Cell Configuration.
  2. From the Cell Configuration (General) dialog box, type the new URL in the URL box.
  3. Click OK.
You can edit the URL to use another IIS server which points to the CommServe/QSM Server computer. Once saved, the CommNet Browser will subsequently use the URL to launch the appropriate Console, when you choose the Remote Administration option from the appropriate Cell.

If the correct version of the CommCell Console is installed locally on the computer in which the CommNet Browser is launched, then the CommCell Console will be launched as an application instead of as a remote web-based application. This option is not available for QSMCells and is supported on Macintosh.

Configure Data Collection Policy for Obtaining Configuration Information

Required Capability: See Capabilities and Permitted Actions

To configure Data Collection Policy for obtaining Configuration information:

  1. On the Setup menu, click Cell Data Collection Policy.
  2. From the Cell Data Collection Policy dialog box, click the arrow to set the time and the time frame (hours or minutes) in the Configuration boxes.
  3. Click OK to save changes.
The updates are provided by the individual Cells and hence the update time is based on the CommCell/QSMCell time.

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