Install the NetWare Server Agents - Custom Install

Example: This diagram illustrates a typical NDS installation. The tree, Company, consists of two partitions, hence two replica rings. Notice that while the File System iDataAgent is installed on all the servers, the NDS iDataAgent is installed on one server from each of the replica rings. The NDS iDataAgent is not installed on server USA_2, as their NDS data will be secured through server USA_1.

For maximum efficiency, it is recommended that you select one NetWare server in each replica ring, and install the NDS iDataAgent to this server.

• Click Start, click Run, type regedit, and then click OK.
• Navigate to the following directory:

  HKEY_LOCAL_MACHINE\SOFTWARE\

• Right click the SOFTWARE and click New -> Key.
• Name the key as GalaxyInstallerFlags.
• Right click the GalaxyInstallerFlags and select New -> DWORD value, name it as bIgnoreCommServeVersion
• Double-click the bIgnoreCommServeVersion key modify the Value data to 1.

If the installation menu does not appear:

1. Click Start on the Windows task bar, and then click Run.
2. Browse the installation disc drive, right-click Setup.exe, then click Open.

In the language screen, click the down arrow, select the desired language from the pull-down list, and then click Next to continue.

NOTES

• The options in this menu depend on the computer in which the software is being installed.

Click Next to continue, if no other applications are running.

Click Next to continue.

Click Next to continue.

Select Components for Installation

Select the NetWare server(s) to which you want to install the Agent(s). You can select multiple servers, provided you have supervisor rights on each one.

NOTES

• If the install program was unable to discover an existing server, its name can be added to the Available Servers list by manually entering the name, and clicking Add Server.
• To add and remove existing servers to and from the Selected Servers list, use the Add and Remove buttons.
  • If you are not logged on to the selected server(s), the Novell Login dialog box appears. To install software to the server(s), you must log on as a user with Supervisor rights or use an account that has Read/Write/Modify/Erase/Create/File Scan rights to the SYS:SYSTEM directory.
  • If your account on any available NetWare server does not have the appropriate rights, a dialog box warns you that you do not have the authority to install to that server. The server remains in the list of available servers. To install to that server, you must log off and log back on as a user with the appropriate rights.

Click Next to continue.

• iDataAgent for NetWare File System
• iDataAgent for Novell Directory Services (NDS)
• iDataAgent for NetWare GroupWise
• NetWare MediaAgent
• Agent for NetWare File System DataArchiver

NOTES

• This screen is repeated for each server selected for installation.
• If you are installing the NDS iDataAgent, it is recommended that you install it to one NetWare server on each partition in order to increase the efficiency of back up and restore procedures. See Install Requirements for more details.
• If you are installing the NetWare File System DataArchiver, then the NetWare File System iDataAgent is automatically selected for install.
• The GroupWise iDataAgent will only be selectable for installation on GroupWise servers.

Click Next to continue.

NOTES

• In Express mode, the install program leads you through an install in which you assign common installation options across all servers in one pass. Use this mode to expedite your install if you are configuring multiple servers to the same CommServe.
• In Custom mode, the install program leads you through an install in which you assign unique configurations for each of the selected NetWare servers in turn. While configuring options, each dialog box clearly indicates if you are working in Express mode or working on a specific server’s configuration settings.
• This screen will not appear if you have selected one server for installation.

Click Next to continue.

Destination Path

NOTES

• In an Express install the Browse button is disabled.
• Destination folders:
  • must follow DOS naming conventions
  • must not exceed a length of 8.3 characters
  • must not use the following characters when specifying the destination folder:
     / : * ? " < > |
    It is recommended you use alphanumeric characters only.

Click Next to continue.

Firewall Configuration

• If this Client communicates with the CommServe Server and/or MediaAgent across a firewall, select Yes, configure firewall services, and then click Next to continue. Proceed to the next Step.
• If firewall configuration is not required, click No, do not configure firewall services and then click Next to continue. Proceed to the next section.

NOTES

• Operating systems, such as Windows 2008 and Windows Vista, may have more than one profile present. When you select No to configure firewall services, verify that firewall settings are not enabled in the profile(s).
• If the system detects firewall settings are present in the profile(s), you must select from the following:
  • Disable firewall for ALL profiles: Employ caution when choosing this option; firewall settings will be disabled in all profiles. This requires a system reboot; installation automatically resumes after reboot.
  • No, Firewall is not enabled: Select this option if your firewall settings allow communication with the CommServe computer.
    Click Back to configure firewall services.

Configuration of Other Installation Options

NOTES

• Do not use spaces when specifying a new name for the CommServe Host Name.
• If a component has already been installed, this screen will not be displayed; instead, the installer will use the same Server Name as previously specified.

Click Next to continue.

NOTES

• This window will be displayed when the Require Authentication for Agent Installation option is selected in the CommCell Properties. For more information, see Authentication for Agent Installs.

Click Next to continue.

• Automatically load the software onto the server after installation.
• Automatically load the software each time you restart the server.

NOTES

• If you choose not to autoload the agents after installation, you will need to manually load the Agents onto each server after completing the installation.

Click Next to continue.

NOTES

• The Agent uses the job results directory to store the client’s backup and restore job results.
• In an Express install the Browse button is disabled.
• Job results folders:
  • must follow DOS naming conventions
  • must not exceed a length of 8.3 characters
  • must not use the following characters when specifying the destination folder:
    % * ? < > |
    It is recommended you use alphanumeric characters only.

Click Browse to change directories.

Click Next to continue.

Schedule Automatic Update

NOTES

• Schedule Install of Automatic Updates allows automatic installation of the necessary software updates on the computer on a single or weekly basis. If you do not select this option, you can schedule these updates later from the CommCell Console.
• To avoid conflict, do not schedule the automatic installation of software updates to occur at the same time as the automatic FTP downloading of software updates.

• If a component has already been installed, this screen will not be displayed; instead, the installer will use the same option as previously specified.

Click Next to continue.

Configure Client Name

• If resolvable, the local (NetBIOS) name of the client computer.
• The TCP/IP IP host name of the NIC that the client computer must use to communicate with the CommServe.

NOTES

• This dialog box will appear once for each server selected for installation. For example, if you are installing four servers, this dialog box will appear four times.
• The name of the NetWare server you are configuring is indicated in each screen. In an Express install, this dialog box will repeat for each server selected for installation.

Click Next to continue.

Storage Policy Selection

NOTES

• A storage policy directs backup data to a media library. Each library has a default storage policy.
• When you install an Agent, the install program creates a default subclient for most Agents.
• If desired, you can change your storage policy selection at any time after you have installed the client software.
• If this screen appears more than once, it is because you have selected multiple agents for installation and are configuring storage policy association for each of the installed agents.

Click Next to continue.

Configure Account Information

• To use the default user account, enter the password of that account.
• To select a different user account, click Change Account. In the Select User dialog box, select from the tree of NetWare user accounts, and click OK.
• To create a new user account, click Change Account. Then click Create New User. Enter the required account information, assign the desired rights to the new user, and click Create. The install program creates the account. In the Select User dialog box, select the new account from the tree, and click OK.

NOTES

• In order to effectively back up and restore data, you must select a user account with the appropriate rights.
  • For the File System iDataAgent, GroupWise iDataAgent and File Archiver for NetWare Agent, it is recommended that the user account have supervisor rights to the server.
  • For the NDS iDataAgent, you must select a NetWare user account with supervisor rights to the root of the entire NDS tree.
• Changing a network account requires about five minutes to be synchronized.

Click Next to continue.

See the NetWare Server iDataAgents section in User Accounts and Passwords for more information.

NOTES

• A storage policy directs backup data to a media library.
• If desired, you can change your storage policy selection at any time after you have installed the client software.
• This screen may appear more than once, if you have selected multiple agents for installation. You will be prompted to configure the storage policy association for each of the selected agents.

Click Next to continue.

You will be returned to Step to Destination Path for each server you have selected to configure for this custom installation. Once all of the servers have been configured, the install will continue.

Verify Summary of Install Options

NOTES

• The Summary on your screen should reflect the components you selected for install, and may look different from the example shown.

Click Next to continue or Back to change any of the options.

The install program now starts copying the software to the computer. This step may take several minutes to complete.

Setup Complete

NOTES

• The Setup Complete message displayed on your screen will reflect the components you installed, and may look different from the example shown.
• If you install an Agent with the CommCell Console open, you need to refresh the CommCell Console (F5) to see the new Agents.

Click Finish to continue.

The installation is now complete.

NOTES

• Schedules help ensure that the data protection operations for the Agent are automatically performed on a regular basis without user intervention. For more information, see Scheduling.

Post-Install Considerations

General

• Install post-release updates or Service Packs that may have been released after the release of the software. When you are installing a Service Pack, ensure that it is the same version as the one installed in the CommServe Server. Alternatively, you can enable Automatic Updates for quick and easy installation of updates in the CommCell component.

• After installing the Agent, you may want to configure the Agent before running a data protection operation. The following list includes some of the most common features that can be configured:
  • Configure your subclients - see Subclients for more information.
  • Schedule your data protection operations - see Scheduling for more information.
  • Configure Alerts - See Alerts and Monitoring for more information.
  • Schedule Reports - See Reports for more information.

The software provides many more features that you will find useful. See the Index for a complete list of supported features.

Agent Specific

• For the GroupWise iDataAgent, depending on your GroupWise system configuration, either the GWTSA.NLM or the TSAFSGW.NLM should be loaded prior to install as well as prior to loading client services each time the server is rebooted.

  If either the GWTSA.NLM or the TSAFSGW.NLM is not loaded, use the appropriate NetWare Command File (NCF) to load the NLM.   The following example pertains to the GWTSA.NLM, but also applies to the TSAFSGW.NLM:

  • Build the GWTSA.NCF file to specify where the GroupWise directories are located on the system using the following arguments:

    LOAD SYS:\SYSTEM\SMDR
    LOAD SYS:\SYSTEM\GWTSA /HOME-GROUPWISE:\GRPWISE\CVGWDOM\ /HOME-GROUPWISE:\GRPWISE\CVGWPO

• The following configuration tasks are required before performing an Archive Operation using this Archiver Agent:
  • Create a Subclient - see Subclients - File Archiver for NetWare for more information.
  • Archiving Rules are initially disabled by default. You must clear the Disable All Rules option in the Subclient Properties (Archiving Rules) or (Rules) tab and configure the archiving rules before conducting rules-based Archive Operations.

Disaster Recovery Considerations

• Before you use your agent, be sure to review and understand the associated full system restore (or disaster recovery) procedure. The procedure for some agents may require that you plan specific actions or consider certain items before an emergency occurs.  See Disaster Recovery for more information regarding your agent.