Manually Upgrading the Software on a Passive Node

Upgrade Requirements

If the passive node was not available while upgrading the software, you must manually upgrade the software on the passive node.

The following procedure describes the steps involved in installing the software on a passive node.

Before You Begin

The active node must be upgraded prior to upgrading the passive node.

Upgrade Procedure

1.	Choose the language you want to use during installation. Click the down arrow and select the desired language from the drop-down list, and click Next to continue.
2.	Select the option to install software. NOTES This screen will only appear when the bAllow32BitInstallOn64Bit registry key has been created and enabled on this computer.
3.	Select the option to install software on this computer. NOTES The options that appear on this screen depend on the computer in which the software is being installed.
4.	Read the license agreement, then select I accept the terms in the license agreement. Click Next to continue.
5.	Select Configure the Physical node, and then click Next.
6.	Click Next to continue with the upgrade. NOTES The older version number depends on the version in the computer and may look different from the example shown.
7.	Click Yes to continue. NOTES The upgrade process deletes and replaces this folder with newer files. To preserve this, move them to another location before clicking Yes. Note that the upgrade process does not save any files such as command line scripts or folders from the <software installation path> folder. Clicking No will exit the upgrade program.
8.	Verify the summary and Click Next to continue. NOTES The Summary on your screen will reflect the components installed on the computer, and may look different from the example shown. The upgrade program now starts the upgrade process. This step may take several minutes to complete.
9.	Click Finish to complete the upgrade. NOTES The Completion Report will reflect the components upgraded on the computer, and may look different from the example shown. The upgrade is now complete.

Post-Upgrade Considerations

If the CommServe is configured to communicate across a firewall, the following firewall related files must be manually copied from the active node to all the passive nodes:
- <software installation path>/<software installation folder>/Base/FwHosts.txt
- <software installation path>/<software installation folder>/Base/FwPeers.txt
- <software installation path>/<software installation folder>/Base/FwPorts.txt
If for some reason the passive node is currently active, make sure to stop and restart Services after copying the files.

Manually Upgrading the Software on a Passive Node

Table of Contents

Upgrade Requirements

Before You Begin

Upgrade Procedure

Post-Upgrade Considerations