From the CommCell Browser, right-click the entity (e.g., subclient, client
computer, etc.) whose job history you want to view,
click View, and then
click job history.
From the Job
History Filter dialog box, select the filter options that you want to apply and click OK.
From the
Data Management Job
History window, right-click the job whose job details you want to view, and then click View
Job Details.
The Job Details dialog box appears, displaying detailed job history in
General,
Details,
Phase
Details and
Attempts
tabs for the selected job.
Click OK.
If viewing the details of a job with a pending or failed status, the
Reason for Job Delay field will contain an Error Code, which, if clicked,
will launch the customer support website displaying troubleshooting article(s)
related to the specific issue.
A listing of files and folders that failed is not available for the
Quick Recovery Agent, nor the Image Level and Image Level ProxyHost iDataAgents.
These agents do not perform a file level backup/copy.
To
view the list of items that failed for a data protection operation:
From the CommCell Browser, right-click the entity whose history of data
protection operations you want to view, click View, and then click to view a job
history.
From the Job
History Filter dialog box, select the filter options, if any, that you want to apply, and then click OK.
From the Job
History window, right-click the operation whose list of failed items you want to view,
and then select View Failed Items. The Unsuccessful
Backup Files window (for DataArchiver Agents, Items
On Which Archive Failed) displays those items that failed. If no items failed, a message to that
effect is displayed.
From the CommCell Browser, right-click the entity (e.g., subclient, client computer,
etc.) whose job history you want to view, click View, and then click
Job History.
From the Job
History Filter dialog box, select the filter options that you want to apply and click OK.
From the
Data Management Job
History window, right-click the job whose job details you want to view, and then click View
Events.
The All
Found Events window gets displayed. If no events where found for the back up, a message is displayed to that
effect.