Recover Data from SharePoint Server User Interface

Before You Begin

• Review the general recovery requirements from What You Need to Know Before Performing a Recovery and any agent-specific recovery requirements from Recovery Considerations for This Agent prior to performing any recovery.
• This procedure can be used to recover only SharePoint data which have been configured to display stub icons.

• In the SharePoint User Interface, you can recover items only if Yes appears under the Archive column next to the item. If the Archive column is not visible after archiving, you may need to manually refresh the Browser, select View "All Documents" or "All Pictures". 

• If the Recall Archived Data menu is not visible in the SharePoint User Interface, you may need to manually refresh the Browser or it may be because multiple versions of SharePoint Servers co-exist on the same client. See Support when SharePoint 2003 and 2007 Servers Co-exist for more information.

• Unless you have Add/Update permissions to the document, you will not be able to recall archived documents.

• Library columns CommVault Stub and Archived created by SharePoint Archiver should not be changed by the user.

• Items recovered from a version-enabled library are recovered to a new version.

Required Capability: None.

To recover data from the SharePoint Server User Interface:

1. Log in to your SharePoint site.
2. In the SharePoint Server User Interface, browse to the Library and select the archived SharePoint item which has Yes in the Archive column.
3. Expand the Item Edit menu and click Recall Archived Data.

4. The data that is available for recovery is displayed. Select one or more versions by selecting a checkbox in the Recall column and click Recall Selected Versions to continue.

5. A Persistent Recovery job will be initiated on CommServe and a popup message "[Filename] Recall completed successfully.OK" is displayed when recovery has completed. Click OK to return to the Document Library page. To hide this dialog box, see Hide "Recall Completed Successfully" Dialog Box.

After the recovery has completed, you can click the data to view its contents.

For successful archiving and recovery, the user performing the operation must have write permissions to the SPDAStubDatabase.db file that resides in the Job_Results folder.  Otherwise, you may receive the error Failed to update database with new version number. The default timeout value for recalling data is five minutes. If a timeout error occurs, the timeout value can be increased by setting the registry key value nRecallTimeout.