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The Image Level iDataAgent is integrated with the VSS Enabler to conduct backup operations using a VSS software provider. Image Level uses the snapshot to create the back up.
Microsoft Volume Shadow Service is the default, and only supported VSS software provider. The VSS software provider takes a snapshot of the source volume, database or file, which is then used to create backups or QR Volumes (when used with the Quick Recovery Agent).
The following must be done before using VSS.
To perform a data protection operation using this Agent a specific Product License must be available in the CommServe® Server.
Review general license requirements included in License Administration. Also, View All Licenses provides step-by-step instructions on how to view the license information.
VSS Hardware snapshot also requires a license for the VSS Enabler.