Follow the steps given below to browse an archiveset and recover an archived message or
a mailbox item, such as a folder, a contact, or a calendar entry:
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox Archiver.
Right-click the <ArchiveSet>, point to All
Tasks and then click Browse.
Click OK.
Navigate to <ArchiveSet> | <Mailbox Archiver> | <Folder> in the left
pane of the Client Browse window.
Select a message or a mailbox item from the right pane.
Click Recover All Selected.
Click To Mailbox.
In the Destination Client list, select the name of client
computer.
Use Find to search and locate messages from an archived mailbox. Find is
available from a ArchiveSet, subclient, or by right-clicking a mailbox or
message from a Browse and Recover operation.
When entering criteria, note that up to 24
characters are supported for Sender and Recipient entries.
Similarly, up to 42 characters are supported for Subject entries.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox Archiver.
Right-click ArchiveSet or Subclient, point to
All Tasks and then click Find.
Type the Subject name of the message to narrow the search
by a specific subject line containing the specified text string or
wildcard pattern. You can search for partial words without the need
for wildcard characters at the beginning and/or end of the search
string.
These wildcards, or a combination of these
wildcards, are supported in the Subject field:
* for any number of
characters e.g., Accounting*.
? for any one character
e.g., user_group?.
[] for a range of characters
e.g., [a-k]Lee.
[!] for a negation of a
range of characters e.g., [!a-k] Lee.
Click Search.
The messages that match the criteria are displayed in Search
Results.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox Archiver.
Right-click ArchiveSet or Subclient, point to
All Tasks and then click Find.
In To, narrow the search by entering a specified user the
message was addressed to. When searching Public Folder data
using this field, keep in mind that only e-mails posted to
mail-enabled Public Folders will be searchable. If you wish to
search posts made to a Public Folder, use the Subject or
From fields instead.
Click Search.
The messages that match the criteria are displayed in Search
Results.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox Archiver.
Right-click ArchiveSet or Subclient, point to
All Tasks and then click Find.
In Received Time, select an entry from the drop-down list
to narrow the search to messages received on the specified date or
within the specified date range according to date criteria (Any,
Today, Yesterday, This Week, This Month, This Year, Is, After,
Before, Between, Specific Date). Depending on your selection,
additional date range fields may appear below the Received Time
field.
Click Search.
The messages that match the criteria are displayed in Search
Results.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox Archiver.
Right-click ArchiveSet or Subclient, point to
All Tasks and then click Find.
Click Advanced Options to expand and display the fields.
In Sample Every, specify the rate at which messages are
sampled to determine whether they match the search criteria. The
default value of 1 indicates that
every message will be sampled. Keep in mind that the order in which
messages are sampled is based on the order in which the messages
were backed up.
Click Search.
The messages that match the criteria are displayed in Search
Results.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox Archiver.
Right-click ArchiveSet or Subclient, point to
All Tasks and then click Find.
Click Advanced Options to expand and display the fields.
In Backup Time, specify a time or time range (Latest
Cycle, After, Before, Between, Specific Date, Any, Today, Yesterday,
This week, This Month, This Year, or Relative) to narrow searches to
messages that were backed up within the time period specified.
Click Search.
The messages that match the criteria are displayed in Search
Results.
Moving items to the Selected List lets you
control the items you need to recover. You can narrow down the
list from the Search Results so that you are able to recover only
the items from the Selected List.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox Archiver.
Right-click ArchiveSet or Subclient, point to
All Tasks and then click Find.
Enter search criteria (e.g., Subject, From, To, etc.) as
explained in the previous sections.
Click Search.
The messages that match the criteria are displayed in Search
Results.
Right-click a message and select Add to Selected List.
Click the Selected Items tab and the message will be displayed.
When you access Find as part of a Browse operation, keep in mind that the time range values are not pre-populated by any previously selected time range settings entered on the Browse Options or Advanced Browse Options dialog.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox Archiver.
Right-click the <ArchiveSet>, point to All
Tasks and then click Browse.
Click OK.
Right-click a mailbox or mailbox item (e.g.,
calendars, journals, etc.) and select Find.
Enter search criteria (e.g., Subject, From, To, etc.) as explained in
the next few sections.
Click Search.
The search results are displayed in the right pane.
You can optionally save the results, email, or print them.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox Archiver.
Right-click ArchiveSet or Subclient, point to
All Tasks and then click Find.
Enter search criteria and click Search.
Right-click a message or a mailbox item from the search results and then select
Recover.
Click To Mailbox.
In the Destination Client list, select the name of client
computer.
In cases where the mailbox alias name has
changed, it is strongly recommended to recover archived messages out-of-place
to the current mailbox alias name. Otherwise, attempting to recover
the data in-place to a mailbox alias that no longer exists will
cause the recover operation to fail.
By default, the Exchange Mailbox Archiver iDataAgent
recovers data to the client computer from which it originated; this is referred
to as an in-place recovery. You can also recover the data to another client
computer or another folder on the same client.
When you perform an out-of-place recovery, the recovered data assumes the
rights (i.e., permissions) of the parent directory.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox Archiver.
Right-click the <ArchiveSet>, point to All
Tasks and then click Browse.
Click OK.
Select a mailbox or a message from a mailbox or a
mailbox item from the Client Browse window and click Recover All Selected.
Click To Mailbox .
In the Destination client list, select the client. The
source and destination clients must reside in the same CommCell
Console. The destination client must have the Microsoft Exchange
Mailbox iDataAgent
installed on it.
When performing a cross-application recovery of Exchange mailboxes from a
newer version of Exchange Server to an older version, it follows the
same compatibility support provided by the Exchange Server, unless otherwise
noted.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox Archiver.
Right-click the <ArchiveSet>, point to All
Tasks and then click Browse.
Click OK.
Select a mailbox or a message from a mailbox or a
mailbox item from the Client Browse window and click Recover All Selected.
Click To Mailbox.
In the Destination client list, select the client. The
source and destination clients must reside in the same CommCell
Console. The destination client must have the Microsoft Exchange
Mailbox Archiver Agent
installed on it.
If you want to recover to a different folder, clear the
Recover to Same
Folder check box and specify the destination path.
When you select multiple mailboxes, messages and mailbox items from multiple
locations, you can review all the data and locations before starting the
recovery. Follow the steps give below to review the data selected for recovery:
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox Archiver.
Right-click the <ArchiveSet>, point to All
Tasks and then click Browse.
Click OK.
Select a mailbox, a message, or a
mailbox item from the Client Browse window and click Recover All Selected.
Click To Mailbox.
In the Destination client list, select the client. The
source and destination clients must reside in the same CommCell
Console. The destination client must have the Microsoft Exchange
Mailbox iDataAgent
installed on it.
If you want to recover to a different folder, clear the
Recover to Same
Folder check box and specify the destination path.
All the archived Mailbox messages can be recalled
using the MassRecall utility. Mailbox objects can either be
recalled to the original Mailbox folder from which they were archived (such as
the Inbox) or to a different Mailbox folder. This utility must be run on the
client machine where the Exchange Mailbox Archiver Agent is installed.
To run this utility, use the same outlook profile that is set
for the Archiver Account.
Specify
the following parameters in the argument file, and save it to the local
machine.
user1@email.com,inbox\folder1
where:
user1@email.com
specifies the SMTP address.
inbox\folder1
specifies the folder for
which you wish to list the existing stubs. If this parameter is left
blank, then all stubs in the entire Mailbox are listed.
2.
Run this utility from the location where the Exchange
Mailbox Archiver Agent is installed.
Click Start | Run.
Type cmd.
Click OK.
Navigate to the folder where the Exchange Mailbox Archiver is
installed.
3.
Run the following command to view the existing stubs in
a Mailbox folder.
outlook1
specifies the
name of the outlook profile set for the Archiver account.
C:\input.txt
specifies the argument file with the saved path.
ExchangeServer1
specifies the name of the Exchange Server.
ActiveDirectory1
specifies the name of the Active Directory Server.
C:\output.txt
specifies the new text file that will be created.
- o
C:\output.txt is optional. The output
will be displayed on command prompt window if this parameter is left
blank.
Target Server is the server where your Mailbox Archiver agent is
installed.
Target EvMgrc Port is the port number where the EvMgrc is
running on the Target Server.
The newly created output.txt file contains the name of the
Mailbox folder, number of stubs, and the size of the original messages
which can be recalled in
the Mailbox folder.
You can browse and recover data spanning multiple backup cycles or across
subclients. By default a new cycle begins on the first day of the year with the
creation of a new index. You can also schedule to create new index according to
your individual backup requirements.
Browsing and recovering data across subclients within an archive set allows
you to recover data from the mailboxes that have been moved from one subclient
to another.
Browsing and recovering data across backup cycles also allows you to recover data,
which was backed up before the last backup cycle. This is accomplished by
specifying a time range during browse and recovery. The data that was backed up
during the specified time period is marked as a candidate for recovery.
Follow the steps given below to browse and restore data spanning multiple
subclients and backup cycles:
Install the MediaAgent on the CommServe computer.
From the CommCell Console, navigate to <Client> | Exchange
Mailbox Archiver.
Right-click the archive set that contains the data you want to
restore and click All Tasks | Browse Backup Data.
Select Specify Browse Time, select date and time from the
Browse data before drop down menu.
Click Advanced.
Select Exclude Data Before and select the specific time
range. Both the FROM and TO values are required.
Click OK.
Select the folder level under the backup set. Its entire
contents will be automatically selected in the right pane.
Click Recover All Selected.
From the General tab, either specify Recover to Same Paths
or Specifydestination path by typing a path or clicking
Browse
to locate the desired destination.
Click the Job Initiation
tab.
Select Immediate to run the job immediately.
Click OK.
You can monitor the progress of the restore job in the Job Controller
of the CommCell Console.
This will restore the data in the specified destination.
Once you initiate the recovery operation, a recover job is generated in the Job
Controller. Jobs can be managed in a number of ways. The following sections provide
information on the different job management options available:
Jobs that fail to complete successfully are automatically restarted based on
the job restartability configuration set in the Control Panel. Keep in mind that changes
made to this configuration will affect all
jobs in the entire CommCell.
To Configure the job restartability for a specific job, you can modify the
retry settings for the job. This will override the setting in the Control Panel. It is also possible to override the default CommServe configuration for individual
jobs by configuring retry settings when initiating the job. This configuration,
however, will apply only to the specific job.
Backup jobs for this Agent are resumed from the point-of-failure.
Configure Job Restartability at the CommServe Level
From the CommCell Browser, click Control Panel icon.
Select
Job Management.
Click Job Restarts tab and select a Job Type.
Select Restartable to make the job restartable.
Change the value for Max Restarts to change the maximum number of
times the Job Manager will try to restart a job.
Change the value for Restart Interval (Mins) to change the time
interval between attempts for the Job Manager to restart the job.
Click OK.
Configure Job Restartability for an Individual Job
From the CommCell Browser, navigate to Client Computers |
<Client> | Exchange Mailbox | <ArchiveSet>.
Right-click the <Subclient> in the right pane and then click Browse Backup Data.
Click OK.
Select the data that you want to restore and click
Recover All Selected.
Click Advanced and select
the Job Retry tab
Select Enable Total Running Time and specify the maximum elapsed
time before a job can be restarted or killed
Select Kill Running Jobs
When Total Running Time Expires to kill the job after reaching the
maximum elapsed time.
Select Enable Number Of Retries and specify the number of
retries.
The following controls are available for running jobs in the Job Controller window:
Suspend
Temporarily stops a job. A suspended job is not
terminated; it can be restarted at a later time.
Resume
Resumes a job and returns the
status to Waiting, Pending, Queued, or Running. The status depends on
the availability of resources, the state of the Operation Windows, or
the Activity Control setting.
Kill
Terminates a job.
Suspending a Job
From the Job Controller of the CommCell Console, right-click the job and
select Suspend.
The job status may change to Suspend Pending
for a few moments while the operation completes. The job status then changes
to Suspended.
Resuming a Job
From the Job Controller of the CommCell Console, right-click the job and
select Resume.
As the Job Manager attempts to restart the job,
the job status changes to Waiting, Pending, or Running.
Killing a Job
From the Job Controller of the CommCell Console, right-click the job and
select Kill.
Click Yes when the confirmation prompt
appears if you are sure you want to kill the job. The job status may
change to Kill Pending for a few moments while the operation
completes. Once completed, the job status will change to Killed and
it will be removed from the Job Controller window after five minutes.
Several additional options are available to further refine your recovery
operations. The following table describes these options, as well as the steps to
implement them.
Be sure to read the overview material referenced for each feature prior to using
them.
Option
Description
related topic
Skip Errors and Continue
This option enables you to to continue the restore job regardless
of media errors and create a file that lists the full path names of the
files that failed to get restored. Follow the steps given below to set
this option:
From the CommCell Browser, click Client Computers |
<Client> |
Exchange Mailbox Archiver.
Right-click the <ArchiveSet> that contains the data
you want to recover, point to All Tasks and then click Browse.
Click OK.
In the Client Browse tab, select the data to be
recovered and click
Recover all Selected.
Click Advanced.
In the Advanced Restore Options dialog box,
click General.
On the General tab, select the
Skip errors and continue check box.
Click OK.
Startup Options
The Startup Options are used by the Job Manager to set priority for resource
allocation. This is useful to give higher priority to certain jobs. You can set
the priority as follows:
From the CommCell Browser, click Client Computers |
<Client> |
Exchange Mailbox Archiver.
Right-click the <ArchiveSet> that contains the data
you want to recover, point to All Tasks and then click Browse.
Click OK.
In the Client Browse tab, select the data to be
recovered and click
Recover all Selected.
Click Advanced.
In the Advanced Restore Options dialog box,
click Startup.
On the Startup tab, select Change Priority.
Enter a priority number - 0 is the highest priority and 999 is the
lowest priority.
Select the Start up in suspended State check box to start the job
in a suspended state.
By default, the system retrieves data from the storage policy copy with
the lowest copy precedence. If the data was pruned from the primary
copy, the system automatically retrieves data from the other copies of
the storage policy in the lowest copy precedence to highest copy
precedence order. Once the data is found, it is retrieved, and no
further copies are checked.
You can retrieve data from a specific
storage policy copy (Synchronous Copy or Selective Copy). If data does
not exist in the specified copy, the data retrieve operation fails even
if the data exists in another copy of the same storage policy. Follow
the steps given below to retrieve the data from a a specific storage
policy copy:
From the CommCell Browser, click Client Computers |
<Client> |
Exchange Mailbox Archiver.
Right-click the <ArchiveSet> that contains the data
you want to recover, point to All Tasks and then click Browse.
Click OK.
In the Client Browse tab, select the data to be
recovered and click
Recover all Selected.
Click Advanced.
In the Advanced Restore Options dialog box,
click Copy Precedence.
On the Copy Precedence tab, select the Restore from copy precedence
check box.
The data recovery operations use a default Library, MediaAgent, Drive
Pool, and Drive as the Data Path. You can use this option to change the
data path if the default data path is not available. Follow the steps
given below to change the default data path:
From the CommCell Browser, click Client Computers |
<Client> |
Exchange Mailbox Archiver.
Right-click the <ArchiveSet> that contains the data
you want to recover, point to All Tasks and then click Browse.
Click OK.
In the Client Browse tab, select the data to be
recovered and click
Recover all Selected.
Click Advanced.
In the Advanced Restore Options dialog box,
click Data Path.
On the Data Path tab, select the MediaAgent
and Library.
Select the Drive Pool and Drive for optical and tape
libraries.
Select the name of the Proxy server if you
wish to restore using a proxy server.
You can select the Proxy server only when you are restoring from a snapshot.
This option is not available for a regular restore.
If the client's data is encrypted with a pass phrase, you must enter
the pass-phrase to start the data recovery operation. Follow the steps
given below to enter the pass-phrase:
From the CommCell Browser, click Client Computers |
<Client> |
Exchange Mailbox Archiver.
Right-click the <ArchiveSet> that contains the data
you want to recover, point to All Tasks and then click Browse.
Click OK.
In the Client Browse tab, select the data to be
recovered and click
Recover all Selected.
Click Advanced.
In the Advanced Restore Options dialog box,
click Encryption.
This option enables users or user groups to get automatic notification on the
status of the data recovery job. Follow the steps given below to set up the
criteria to raise notifications/alerts:
From the CommCell Browser, click Client Computers |
<Client> |
Exchange Mailbox Archiver.
Right-click the <ArchiveSet> that contains the data
you want to recover, point to All Tasks and then click Browse.
Click OK.
In the Client Browse tab, select the data to be
recovered and click
Recover all Selected.
Click Advanced.
In the Advanced Restore Options dialog box,
click Alerts.
Click Add Alert.
From the Add Alert Wizard dialog box, select the required threshold and
notification criteria and click Next.
Select the required notification types and click Next.
Command Line Interface enables you to perform backups or restore from the command line. The
commands can be executed from the command line or can be integrated into scripts.
You can also generate command line scripts for specific operations from the CommCell
Browser using the Save As Script option.
The CommCell Readiness Report provides you with vital information, such as
connectivity and readiness of the Client, MediaAgent and CommServe. It is useful
to run this report before performing the data protection or recovery job. Follow the steps
given below to generate the report:
From the Tools menu in the CommCell Console, click Reports.
Navigate to Reports | CommServe | CommCell Readiness.
Click the Client tab and click the Modify button.
In the Select Computers dialog box, clear the Include All
Client Computers and All Client Groups check box.
The Restore Job Summary Report provides you with information about all the
data recovery jobs that are run in last 24 hours for a specific client and
agent. You can get
information such as failure reason, failed objects, job options etc. It is useful
to run this report after performing the restore. Follow the steps
given below to generate the report:
From the Tools menu in the CommCell Console, click Reports.
Navigate to Reports | Jobs | Job Summary.
Click Data Recovery on the General tab in the right
pane.
On the Computers tab, select the client and the agent for which
you want to run the report.
