Advanced Recovery - File Archiver

Table Of Contents

Stub Recovery Options

Copying Stubs without Triggering a Recall

Moving Stubs without Triggering a Recall

Managing Stub Recall Attempts

Recover Data Using CommCell Console

Restoring Data

Performing a Direct Restore

Performing and Out-of-Place Restore

Performing a Cross-Platform Restore

Restoring to a UNC Path/NFS-Mounted File System

Overwriting Data During Restores

Overwriting Data Only if it Exists on the Destination

Overwriting Data Only if it is a Stub

Restore by Jobs

Browse and Restore

Finding and Restore

Restoring ACLs

Listing Media

Scheduling a Recovery

Resubmitting a Restore Job

Managing Recovery Jobs

Additional Recover Options

Recalling Stubs From Polyserve Cluster

Stub Recovery Options

Copying Stubs without trigerring a recall

When stubs are copied across drives or on mount points on the same drive it may trigger a stub recall. When copying stubs, drive paths must be provided for local stubs. To copy stubs from one location to another without triggering a recall, follow the steps given below:

  1. Access the command prompt on the computer, where File Archiver for Windows is installed.
  2. Navigate to the <File Archiver Windows >\Base> folder
  3. Run the GXHSMUtility utility.

    Usage: GXHSMUtility [-stubonly] <file_src> <file_dest>

Moving Stubs without Triggering a Recall

When stubs are moved across drives it may trigger a stub recall. The move command is supported for Local File System. The -m option is ignored if source or destination is an UNC path, and a copy operation is performed instead. If user wants to move across platforms, they can always use the tool to do the copy, and then simply delete content of old platform via explorer. To move stubs from one location to another without triggering a recall, follow the steps given below:

  1. Access the command prompt on the computer, where File Archiver for Windows is installed.
  2. Navigate to the <File Archiver Windows >\Base> folder
  3. Run the GXHSMUtility utility.

    Usage: GXHSMUtility [-m] <file_src> <file_dest>

Managing Stub recall attempts

Stub recovery might not be possible in case the CommServe is unavailable. More than one stub recovery attempts might be required in order to recover data. You can set the time span for stub recovery by using nRETRY_RECALL_DELAY key. This key allows you to set the delay time between to consecutive recall attempts. This key works hand-in-hand with nRETRY_RECALL_TIMEOUT registry key, which allows you to set the duration for a recall attempt. The recall attempts will stop after the duration set using nRETRY_RECALL_TIMEOUT expires. Follow the steps given below to set the two keys:

  1. From the CommCell Console, navigate to Client Computers | <Client>.
  2. Right-click File Archiver.
  3. Select Properties.
  4. Select the Registry Key Settings tab.
  5. Click Add.
  6. In the Name box enter  EventManager.
  7. In the Location box enter HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\Instance<xxx>\.
  8. In the Type box enter REG_DWORD.
  9. In the Value box enter nRETRY_RECALL_TIMEOUT.
  10. Click OK.
  11. Click Add.
  12. In the Name box enter  EventManager.
  13. In the Location box enter HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\Instance<xxx>\.
  14. In the Type box enter REG_DWORD.
  15. In the Value box enter nRETRY_RECALL_DELAY.
  16. Click OK.

Recover Data Using CommCell Console

Restoring data

Use the following method to recover data and stubs. Deleted stubs that are not yet aged, can also be recovered by performing a Browse and Restore.

  1. From the CommCell Console, navigate to <Client> | File Archiver | Instance.
  2. Right-click Archive Set, point to All Tasks and click Browse.
  3. Click OK.
  4. Select the folder level under the backup set. Entire content will be automatically selected in the right pane.
  5. Click Recover All Selected.
  1. Select Recover to Same Paths box or in the Specify destination path box type the destination path or click Browse to locate the desired destination.
  2. Click the Job Initiation tab.
  3. Select Immediate.
  4. Click OK.
  5. You can monitor the progress of the restore job in the Job Controller window of the CommCell Console.
  6. This will restore stubs in the specified destination.
  7. To restore data, navigate to the location the stubs are restored and perform a stub recovery.

Performing a direct restore

Perform a direct restore in the following scenarios:

If you want to restore data from multiple volumes, perform a browse and restore.

Follow the steps given below to perform a direct restore:

1.
  • From the CommCell Browser, navigate to Client Computers | <Client> | File Archiver | Instance.
  • Right-click the defaultArchiveSet and then click All Tasks | Restore.
2. Enter the starting path of the data that you want to restore.
3.
  • Select the name of the client computer from the Destination Client list.

 

 

4.
  • Select Immediate from the Job Initiation tab.
  • Click OK.
5. You can track the progress of the job from the Job Controller.

Performing an Out-of-place restore

You can restore the data to following locations:

Keep in mind that the destination computer must reside in the same CommCell as the client whose data was archived.

Restoring to Different Folder on the Same Client

Follow the steps given below to restore data to a different folder on the same client from which data is archived:

  1. From the CommCell Browser, navigate to Client Computers | <Client> | File Archiver | Instance |<Archive Set> .
  2. Right-click the subclient in the right pane and then click Browse.
  3. Click OK.
  4. Select data that you want to restore and click Recover All Selected.
  1. Clear the Recover to same folder check box and click Browse.
  2. Select the destination folder and click OK.
  3. Select one of the following options:
    • Preserve <n> level from end of source path - Select this option and enter the number of levels. The specified levels of folders from the end of source path will be restored in the destination folder.

      For Example: If the selected data is Documents\Memos\Sales, this option is set to 1 and the Destination folder is temp, the data will be restored as \temp\Sales.

    • Remove <n> level from beginning of source path - Select this option and enter the number of levels. The specified levels of folders from the beginning of the source path will not be restored.

      For Example: If the selected data is Documents\Memos\Sales, this option is set to 1 and the Destination folder is temp, the data will be restored as \temp\Memos\Sales.

  4. Click OK.
 

Restoring data to a different client

Follow the steps given below to restore data to a different client:

  1. From the CommCell Browser, navigate to Client Computers | <Client> | File Archiver | Instance |<Archive Set> .
  2. Right-click the subclient in the right pane and then click Browse.
  3. Click OK.
  4. Select data that you want to restore and click Recover All Selected.
  5. Select the Destination Client. You can select any client that is in the same CommCell as that of the client from which the data was archived.
  6. Click OK.
If you don not clear Restore to same folder check box, the data will be restored to the same folder on the destination client.  All the existing data in that folder will be overwritten during the restore operation.
 

Performing a cross-platform restore

You can perform the following cross-platform restores :

Follow the steps given below to perform a cross-platform restore:

  1. From the CommCell Browser, navigate to Client Computers | <Client> | File Archiver | Instance |<Archive Set> .
  2. Right-click the subclient in the right pane and then click Browse.
  3. Click OK.
  4. Select data that you want to restore and click Recover All Selected.
  1. Select the Destination Client.  You can select any client that is in the same CommCell as that of the client from which the data was backed up.
  2. Clear the Restore to same folder check box and click Browse.
  3. In the Browsing for destination folder on <client> dialog box, select the destination folder and click OK
  1. In the Restore Options for All Selected Items dialog box, click OK.
When you are restoring to a Windows client, you can also select the Restore to same folder check box. The existing data in that folder may get overwritten during the restore operation.

 

 

Restore to a UNC path/NFS-Mounted File System

Follow the steps given below to restore data to a UNC path (Windows) or NFS-mounted file system (Unix).

  1. From the CommCell Browser, navigate to Client Computers | <Client> | File Archiver | Instance |<Archive Set> .
  2. Right-click the subclient in the right pane and then click Browse.
  3. Click OK.
  4. Select data that you want to restore and click Recover All Selected.
  1. Select the computer that hosts the share or mounted file system as the Destination Client .
  2. Clear the Restore to same folder check box and enter the UNC path or the network share.

    For example: \\servername\sharename\directory

  3. When you are restoring to a UNC path (Windows), click the Advanced.
  4. From the General tab of the Advanced Restore Options dialog box, select the Impersonate User option.
  5. Enter a username and password that has all permissions for the folder to which the data will be restored. This user should be allowed to create files in the in the destination folder of the client where you are restoring the data.
  6. In the Advanced Restore Options dialog box, click OK.
  7. Click OK in the Restore Options for All Selected Items dialog box.
 

Overwriting Data During Restores

Several options are available for overwriting data during data recovery operations. These options collectively provide greater control over what data should be overwritten during the data recovery operation, as well as the circumstances in which overwrites should occur.

By default, no overwrite options are selected for any data recovery operations. As such, data recovery operations behave as depicted in the following table:

If the data on the destination computer: and the archived data: then the archived data is:
has the same name as the archived data is as old or older than the data on the destination computer Not Restored
has the same name as the archived data is newer than the data on the destination computer Restored
has a different name than the archived data has a different name than the data on the destination computer Restored

By selecting any combination of overwrite options, the above behaviors will change in accordance with the particular overwrite options selected. Once the data recovery operation has completed, you can check the Restore Job History to view the data that was successfully restored.

  1. From the CommCell Browser, navigate to Client Computers | <Client> | File Archiver | Instance |<Archive Set> .
  2. Right-click the subclient in the right pane and then click Browse.
  3. Click OK.
  4. Select data that you want to restore and click Recover All Selected.
  5. Ensure that the Overwrite Files check box is selected.

  6. Click Unconditional Overwrite.
  7. Click OK.

Overwriting data only if it exists on the destination

Follow the steps given below to restore the only data that already exists in the destination computer. This ensures any data removed from the destination computer is not reintroduced by the data recovery.

  1. From the CommCell Browser, navigate to Client Computers | <Client> | File Archiver | Instance |<Archive Set> .
  2. Right-click the subclient in the right pane and then click Browse.
  3. Click OK.
  4. Select data that you want to restore and click Recover All Selected.
  5. Ensure that the Overwrite Files check box is selected.
  6. Select the Restore only if target exists check box operation.
  7. Click OK.

Overwriting Data Only if it is a Stub

Follow the steps given below to restore data and overwrite unconditionally if the data on the client computer is a stub. This ensures that only archived data is overwritten.

  1. From the CommCell Browser, navigate to Client Computers | <Client> | File Archiver | Instance |<Archive Set> .
  2. Right-click the subclient in the right pane and then click Browse.
  3. Click OK.
  4. Select data that you want to restore and click Recover All Selected.
  5. Select the Unconditionally overwrite only if the target is a DataArchiver stub  check box.
  6. Click OK.

Restore by Jobs

You can select a specific archive job for a restore. This method of restoring data is faster and useful in the following scenarios:

Restoring all the data backed up During a Job

Following the steps to restore all the data archived during the selected job:

  1. From the CommCell Browser, navigate to Client Computers | <Client> | File Archiver | Instance.
  2. Right-click the <Archive Set> point to All Tasks and click Restore by Jobs.
  3. Enter the Start Time and End Time and click OK. The list of backup jobs, completed in the specified time period is displayed.
  4. Right click the job you wish to restore and click Restore Selected Jobs.
  5. Click OK.

Restoring Specific Data Backed up during a Job

You can restore specific files and folders from the data archived during the selected job. Follow the steps given below to restore specific files and folders from the selected archived job:

  1. From the CommCell Browser, navigate to Client Computers | <Client> | File Archiver | Instance.
  2. Right-click the <Archive Set> point to All Tasks and click Restore by Jobs.
  3. Enter the Start Time and End Time and click OK. The list of backup jobs, completed in the specified time period is displayed.
  4. Right click the job you wish to restore and select Browse.
  5. Click OK in the Browse Options dialog box.
  6. Select data that you want to restore and click Recover All Selected.
  7. Click OK in the Restore Options for All Selected Items dialog box.

Browse and Restore Data

The option to browse the backup data provides the facility to view and selectively restore/recover the data that was backed up.

Browsing the Latest Data

  1. From the CommCell Browser, navigate to Client Computers | <Client> | File Archiver | Instance.
  2. Right-click the Subclient in the right-pane, point to All Tasks | Browse.
  3. Click OK.

The browse option can also be invoked from the agent, archive set, or subclient level.

Browsing Data Before a Specified Time

  1. From the CommCell Browser, navigate to Client Computers | <Client> | File Archiver | Instance.
  2. Right-click the Subclient in the right-pane, point to All Tasks | Browse.
  3. Select Specify Browse Time and the Time Zone.
  4. Click OK.

Browsing Data Between a Specified Time

  1. From the CommCell Browser, navigate to Client Computers | <Client> | File Archiver | Instance.
  2. Right-click the Subclient in the right-pane, point to All Tasks | Browse.
  3. Select Specify Browse Time and the Time Zone.
  4. Click Advanced.
  5. Select Exclude Data Before, select the date and time from which you wish to view the data in the browse window.
  6. Click OK.

Browsing multiple versions of a file/object

  1. From the CommCell Browser, navigate to Client Computers | <Client> | File Archiver | Instance.
  2. Right-click the Subclient in the right-pane, point to All Tasks | Browse.
  3. Click OK.
  1. Expand the list of objects, right-click the file and click View All Versions.
  1. From the list of date-stamped versions, select the version you want and click Restore.
  2. In the next window, select recovery destinations and optionally, other recover options and click OK.
    • If all versions of a file are recovered, then the original file will remain a stub file and not be recovered.
    • Upon recovery, the system appends a unique number to the file name (file,1.txt; file,2.txt; where "1" is the most recent version, "2" is the next recent version, etc.) to ensure that different versions of a file residing in the same location have a unique name.

Finding and Restore

By Name and Location

Use Find to locate files, directories, or objects from archived data. This option can be invoked from the agent, archive set, or subclient level.

  1. From the CommCell Browser, navigate to Client Computers | <Client> | File Archiver | Instance.
  2. Right-click Archive Set point to All Tasks and click Find.
  3. In the Name/Pattern box enter the name of the file that you want to find.
  4. In the Folder box browse and enter the path to the folder where the file might exists to narrow down the search.
  5. Click Search.
  6. Right-click the file in the right-pane and select one of the following:
    • Restore the file, folder or directory.
    • Restore All Selected files, folders or directories.
    • View all Versions of the selected file.
    • Restore all Versions of the selected file (not available for all agents).
  7. Click Ok.
  8. Select Recover to Same Paths box or in the Specify destination path box type the destination path or click Browse to locate the desired destination.
  9. Click the Job Initiation tab.
  10. Select Immediate.
  11. Click OK.

quick search using sampling

  1. From the CommCell Browser, navigate to Client Computers | <Client> | File Archiver | Instance.
  2. Right-click Archive Set point to All Tasks and click Find.
  1. Click Advanced Options to expand and display the fields. 
  2. In Sample Every, specify the rate at which messages are sampled to determine whether they match the search criteria. The default value of 1 indicates that every message will be sampled. Keep in mind that the order in which messages are sampled is based on the order in which the messages were backed up.
  3. Click Search.
  4. Right-click the file in the right-pane and select one of the following:
    • Restore the file, folder or directory.
    • Restore All Selected files, folders or directories.
    • View all Versions of the selected file.
    • Restore all Versions of the selected file (not available for all agents).
  5. Click Ok.
  6. Select Recover to Same Paths box or in the Specify destination path box type the destination path or click Browse to locate the desired destination.
  7. Click the Job Initiation tab.
  8. Select Immediate.
  9. Click OK.

By Specific Time

  1. From the CommCell Browser, navigate to Client Computers | <Client> | File Archiver | Instance.
  2. Right-click Archive Set point to All Tasks and click Find.
  3. In the Name/Pattern box enter the name of the file that you want to find.
  4. In the Folder box browse and enter the path to the folder where the file might exists to narrow down the search.
  5. Click Advanced Options to expand and display the fields.
  6. In Backup Time box, specify a time or time range (Latest Cycle, After, Before, Between, Specific Date, Any, Today, Yesterday, This week, This Month, This Year, or Relative) to narrow searches to messages that were backed up within the time period specified.
  7. Click Search.
  8. Right-click the file in the right-pane and select one of the following:
    • Restore the file, folder or directory.
    • Restore All Selected files, folders or directories.
    • View all Versions of the selected file.
    • Restore all Versions of the selected file (not available for all agents).
  9. Click Ok.
  10. Select Recover to Same Paths box or in the Specify destination path box type the destination path or click Browse to locate the desired destination.
  11. Click the Job Initiation tab.
  12. Select Immediate.
  13. Click OK.

Restoring ACLS

The ACLs are restored by default when you restore a data. You can choose to restore only the data or the ACLs.

Restoring Only the ACLs

You can restore only the ACLs and apply it to an existing data in the destination. Follow the steps given below to restore only the ACLs and apply it to the existing files in the destination:

  1. From the CommCell Console, navigate to <Client> | File Archiver | Instance.
  2. Right-click Archive Set, point to All Tasks and click Browse.
  3. Click OK.
  4. Select the folder level under the backup set. Entire content will be automatically selected in the right pane.
  5. Click Recover All Selected.
  6. Select Restore ACls Only.
  7. Click Ok.

     

Restoring Only Data

You can restore only the data and inherit permissions from the parent directory in the destination. Follow the steps given below to restore only the data, without restoring the ACLs:

  1. From the CommCell Console, navigate to <Client> | File Archiver | Instance.
  2. Right-click Archive Set, point to All Tasks and click Browse.
  3. Click OK.
  4. Select the folder level under the backup set. Entire content will be automatically selected in the right pane.
  5. Click Recover All Selected.
  6. Select Restore Data Only.
  7. Click Ok.

 

Listing Media

List media option is useful to predict media required for the following operations: The list media operation can be performed for instances, backup sets, and subclients. The following sections describe each of these methods.

The List Media feature can also be used in a number of other capacities. Refer to the List Media documentation for a complete overview of this feature.

Listing Media For an Instance

  1. From the CommCell Browser, right-click the instance for which you wish to list media, click All Tasks and then click Browse.
  2. From the Browse Options dialog box, if required, select the following options:

    Note that you can use the Specify Browse Time and Exclude Data Before options to list media between a specified date and time range.

  3. Click List Media.
  4. From the List Media dialog box, click List Media for restore within specified time range and click OK.

    The appropriate media is listed in the Media dialog box.

Listing Media for an Archive Set

  1. From the CommCell Browser, right-click the archive set for which you wish to list media, click All Tasks and then click Browse.
  2. From the Browse Options dialog box, if required, select the following options:

    Note that you can use the Specify Browse Time and Exclude Data Before options to list media between a specified date and time range.

  3. Click List Media.
  4. From the List Media dialog box, click List Media for restore within specified time range and click OK.

    The appropriate media is listed in the Media dialog box.

Listing Media For a Subclient

  1. From the CommCell Browser, right-click the subclient for which you wish to list media and then click List Media.
  2. From the List Media dialog box choose one of the following options:

    Note that you can use the Specify Browse Time and Exclude Data Before options to list media between a specified date and time range.

  3. Click OK.

    The appropriate media is listed in the Media dialog box.

Scheduling a Recovery

1.
  • From the CommCell Console, navigate to Client Computers | <Client> | File Archiver .
  • Right-click an archive set point to All Tasks and click Browse.
  • Click OK.
2.
  • Select data to restore.
  • Click Recover All Selected.
3.
  • Click Job Initiation tab and click Schedule.
  • Click Configure.
4. Select the appropriate scheduling options.  For example:
  • Click Weekly.
  • Check the days you want the run the restore job.
  • Change the Start Time to 9:00 PM
  • Click OK to close the Schedule Details dialog
  • Click OK to close the Restore Options dialog

The restore job will execute as per the schedule.

Resubmitting a Restore Job

You can rerun a failed or completed restore job. This is useful when you want to use all the options and settings configured for the original job.

Follow the steps given below to rerun a restore job:

  1. From the CommCell Browser, navigate to Client Computers.
  2. Right-click the <Client> and click View | Job History.
  3. Select Data Recovery.
  4. Select the Restore check box and clear all other check boxes.
  5. Right-click the restore job that you want to resubmit from the Data Recovery Job History tab and click Resubmit Job.
  6. Click OK in the Restore Options for All Selected Items dialog box.

Manage Recovery Jobs

Once you initiate the restore operation, a restore job is generated in the Job Controller. Jobs can be managed in a number of ways. The following sections provide information on the different job management options available:

Restart Jobs

Jobs that fail to complete successfully are automatically restarted based on the job restartability configuration set in the Control Panel. This configuration can be changed at any time; however, changes to this configuration will affect all jobs run in the entire CommCell.

It is also possible to override the default CommServe configuration for individual jobs by configuring retry settings when initiating the job. This configuration, however, will apply only to the specific job.

  Restore jobs for this Agent are re-started from the beginning.

Configure job restartability at the CommServe level

  1. In the CommCell Console, click the Control Panel icon, then double-click Job Management.
  2. In the Job Restarts tab of the Job Management dialog box, select a job type from the Job Type list, and then select the Restartable check box.
  3. To change the maximum number of times the Job Manager will try to restart a job, select a number in the Max Restarts box.
  4. To change the time interval between attempts by the Job Manager to restart the job, select a number of minutes in the Restart Interval (Mins) box.
  5. Click OK to save your changes.

Configure Job Restartability for an Individual Job

  1. From the Restore Options dialog box, click Advanced, then select the Job Retry tab and specify the following as desired:
  2. Click OK.

Resubmit Jobs

If a restore job fails to complete successfully, you can resubmit the job without the need to reconfigure the original job's restore options using the Resubmit Job feature. When a job is resubmitted, all the original options, restore destinations, and other settings configured for the job remain in tact.

Resubmit a Restore Job

  1. From the CommCell Browser, right-click a client computer whose data recovery history you want to view, click View, then click to view a job history.
  2. From the Job History Filter dialog box, select Restore.
  3. The system displays the results of the options you selected in the Data Recovery Job History window.
  4. Right-click on any job, and select Resubmit.
  5. Select the job options.
  6. Click OK.

Control Jobs

The following controls are available for running jobs in the Job Controller window:

Suspend

Temporarily stops a job. A suspended job is not terminated; it can be restarted at a later time. Only preemptible jobs can be suspended.

Resume

Resumes a job and returns the status to Waiting, Pending, Queued, or Running depending on the availability of resources or the state of the operation windows and activity control settings.

Restore jobs for this Agent are resumed from the beginning.

Kill

Terminates a job.

These controls can be applied to:

Control A Job

  1. From the Job Controller of the CommCell Console, right-click the job and select Kill, Suspend, or Resume as desired.

Additional Restore Options

Several additional options are available to further refine your restore operations. These options are available from the Advanced Recover Options window. 

To access the Advanced Recover Options window:

  1. From the CommCell Browser, expand Client Computers by double-clicking Client Computers | File Archiver | <archive set name>. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. Right-click the Subclient in the right-pane, point to All Tasks | Browse.
  3. Click OK.
  4. Select the folder level under the backup set. Entire content will be automatically selected in the right pane.
  5. Click Recover All Selected.
  6. Click the Advanced tab.

The additional options available in this dialog box are described below:

Option Description related topic
Skip Errors and Continue This option allows a restore job to continue regardless of media errors and outputs a file that lists the full path names of the files that failed to get restored.
  1. From the CommCell Browser, click Client Computers | File Archiver | ArchiveSet. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. From the CommCell Browser, right-click the archive set that contains the data you want to recover. Click All Tasks and then click Browse.
  3. From the Browse Options window, click OK.
  4. From the browse window, select the data to be restored and click Recover all Selected.
  5. From the Recover Options for All Selected Items dialog box, click Advanced.
  6. From the Advanced Restore Options (General) tab, select Skip errors and continue option.
  7. Click OK.
 
Use Exact index This option allows the browse operation to use the index associated with the data protection operation performed at a specific time or the latest index. By default, the system uses the index associated with the most recent data protection operation.

This option allows you to associate the media with the most recent index available in the CommCell.

  1. From the CommCell Browser, click Client Computers | File Archiver | ArchiveSet. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. From the CommCell Browser, right-click the archive set that contains the data you want to recover. Click All Tasks and then click Browse.
  3. From the Browse Options window, click OK.
  4. From the browse window, select the data to be restored and click Recover all Selected.
  5. From the Recover Options for All Selected Items dialog box, click Advanced.
  6. From the Advanced Restore Options (General) tab, select Use Exact Index option.
  7. Click OK.
 
Impersonate User This information is needed only if you intend to restore data to a mapped network drive, shared network drive, or directory to which you do not have access privileges.

You can impersonate a windows logon information with an account that has access rights to restore data.

  1. From the CommCell Browser, click Client Computers | File Archiver | ArchiveSet. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. From the CommCell Browser, right-click the archive set that contains the data you want to recover. Click All Tasks and then click Browse.
  3. From the Browse Options window, click OK.
  4. From the browse window, select the data to be restored and click Recover all Selected.
  5. From the Recover Options for All Selected Items dialog box, click Advanced.
  6. From the Advanced Restore Options (General) tab, select Impersonate User option.
  7. In User Name and Password boxes, enter a user name and password which has access privileges. In Confirm Password box, type the password again.
  8. Click OK.
 
Startup Options

The Job Manager will use the startup priority setting when allocating the required resources. This is useful if you have jobs that are very important and must complete, or jobs that can be moved to a lower priority.

  1. From the CommCell Browser, click Client Computers | File Archiver | ArchiveSet. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. From the CommCell Browser, right-click the archive set that contains the data you want to recover. Click All Tasks and then click Browse.
  3. From the Browse Options window, click OK.
  4. From the browse window, select the data to be restored and click Recover all Selected.
  5. From the Recover Options for All Selected Items dialog box, click Advanced.
  6. From the Advanced Recover Options (Startup) tab, select Use Default Priority option.
  7. Select Change Priority option to change the priority for a job, between 0 (highest priority) and 999 (lowest priority).
  8. Select Start up in Suspended State option to specify the selected job to start in the Job Controller in a suspended state.
  9. Click OK.
Refer to Job Priority and Priority Precedence.
Copy Precedence When you select Recover from copy precedence option, the system recovers data from the selected storage policy copy (Synchronous Copy or Selective Copy). If data does not exist in the specified copy, the data recovery or retrieve operation fails even if the data exists in another copy of the same storage policy.

When cleared, (or by default) the system recovers or retrieves data from the storage policy copy with the lowest copy precedence. If the data was pruned from the primary copy, the system automatically recovers or retrieves from the other copies of the storage policy in the lowest copy precedence to highest copy precedence order. Once the data is found, it is recovered, and no further copies are checked.

  1. From the CommCell Browser, click Client Computers | File Archiver | ArchiveSet. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. From the CommCell Browser, right-click the archive set that contains the data you want to recover. Click All Tasks and then click Browse.
  3. From the Browse Options window, click OK.
  4. From the browse window, select the data to be restored and click Recover all Selected.
  5. From the Recover Options for All Selected Items dialog box, click Advanced.
  6. From the Advanced Recover Options (Copy Precedence) tab, select Recover from copy precedence option.
  7. Select the number to change the selected copy's precedence. The numbers will move a copy to a higher or lower precedence in increments of 1.
  8. Click OK.
Refer to Recovering Data From Copies.
Data Path Options Data Recovery operations use a specific data path (Library, MediaAgent, Drive Pool, and Drive) to perform the recover operations as configured in the CommCell. By default, the system automatically identifies the data path for the recover operations. You can change the data path at the restore level by selecting a specific MediaAgent, library, drive pool or drive in the Advanced Recover Options dialog.

The following are some of the important situations where you may need to change the data path:

  • To free heavily loaded resources such as MediaAgents and libraries.
  • A library suffers severe hardware damage and you need to move its media to a different library in order to access data secured by data protection operations.
  • A drive pool within a library is being used much more frequently than another, and a storage policy copy from the more active drive pool can be assigned to the less active one.
  1. From the CommCell Browser, click Client Computers | File Archiver | ArchiveSet. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. From the CommCell Browser, right-click the archive set that contains the data you want to recover. Click All Tasks and then click Browse.
  3. From the Browse Options window, click OK.
  4. From the browse window, select the data to be restored and click Recover all Selected.
  5. From the Recover Options for All Selected Items dialog box, click Advanced.
  6. From the Advanced Recover Options (Data Path) tab, select the MediaAgent and Library that you wish to perform the restore.
  7. Select the Drive Pool and Drive for optical and tape libraries.
  8. Click OK.
Refer to Change Data Path.
Modify Paths and/or Filters During a recover operation, you can modify the folder where the items will be recovered from and filter the items you wish to exclude from the recover operation.
  1. From the CommCell Browser, click Client Computers | File Archiver | ArchiveSet. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. From the CommCell Browser, right-click the archive set that contains the data you want to recover. Click All Tasks and then click Browse.
  3. From the Browse Options window, click OK.
  4. From the browse window, select the data to be restored and click Recover all Selected.
  5. From the Recover Options for All Selected Items dialog box, click Advanced.
  6. From the Advanced Recover Options (Paths/Filters) tab, do the following:
    • For Source Item, click Add to enter a new file/folder to recover.
    • For Filter Item, click Add to enter a file or subfolder to exclude during the recover operation.

    You can also click Delete to remove existing source or filter items.

 
Encryption You can configure encryption for the specific subclient during the data recovery operation. You must configure encryption at the client level first and then at the subclient level to encrypt data during data recovery operations using the CommCell Console.

If you configure data encryption with a Pass-Phrase and do not elect to export the pass-phrase to destination clients, you will be required to enter the pass-phrase during immediate data recovery operations. Scheduled data recovery operations require you to export the pass-phrase.

  1. From the CommCell Browser, click Client Computers | File Archiver | ArchiveSet. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. From the CommCell Browser, right-click the archive set that contains the data you want to recover. Click All Tasks and then click Browse.
  3. From the Browse Options window, click OK.
  4. From the browse window, select the data to be restored and click Recover all Selected.
  5. From the Recover Options for All Selected Items dialog box, click Advanced.
  6. From the Advanced Recover Options (Encryption) tab, enter a pass-phrase in the Pass Phrase dialog box.
  7. Enter the pass-phrase again in the Re-enter Pass Phrase dialog box.
  8. Click OK.
Refer to Data Encryption.
Job Retry Options The restore jobs can be restarted either by a user or automatically by the Job Manager. You can specify the maximum elapsed time before a job can be restarted or killed and the maximum number of restart attempts.
  1. From the CommCell Browser, click Client Computers | File Archiver | ArchiveSet. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. From the CommCell Browser, right-click the archive set that contains the data you want to recover. Click All Tasks and then click Browse.
  3. From the Browse Options window, click OK.
  4. From the browse window, select the data to be restored and click Recover all Selected.
  5. From the Recover Options for All Selected Items dialog box, click Advanced.
  6. From the Advanced Recover Options (Job Retry) tab, select Enable Total Running Time option.
  7. Select Enable Number of Retries option.
  8. Select Kill Running Jobs When Total Running Time Expires option.
  9. Click OK.
Refer to Job Management.
Restore Deleted Items

Deleted files can be manually restored by the user. You can specify the time range for the deleted items to be restored.

  1. From the CommCell Browser, click Client Computers | File Archiver | ArchiveSet. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. From the CommCell Browser, right-click the archive set that contains the data you want to recover. Click All Tasks and then click Browse.
  3. From the Browse Options window, click OK.
  4. From the browse window, select the data to be restored and click Recover all Selected.
  5. From the Recover Options for All Selected Items dialog box, click Advanced.
  6. From the Advanced Recover Options (Browse Options) tab, select Restore deleted items option.
  7. Select Specify Time Range option to specify the time zone, start time and end time for the deleted items to be restored.
  8. Click OK.
 
Alerts The Alert option is used for setting up the criteria to raise notifications/alerts for job statuses such as failure, success, or any other conditions triggered by the restore job. Adding alerts helps the user or the user group to get the notification automatically about the status of the restore job.
  1. From the CommCell Browser, click Client Computers | File Archiver | ArchiveSet. The default and other subclients (if available) are displayed on the right-hand window pane.
  2. From the CommCell Browser, right-click the archive set that contains the data you want to recover. Click All Tasks and then click Browse.
  3. From the Browse Options window, click OK.
  4. From the browse window, select the data to be restored and click Recover all Selected.
  5. From the Recover Options for All Selected Items dialog box, click Advanced.
  6. From the Advanced Recover Options (Alert) tab, Click Add Alert.
  7. From the Add Alert Wizard window, select the Threshold and Notification Criteria. Click  Next.
  8. Select the Notification Types. Click  Next.
  9. Select the Users and User Groups. Click  Next.
  10. Verify the Summary.
  11. Click Finish.
Refer to Alert.
Command Line Restores Command Line Interface enables you to perform restore operations from the command line. The qcommands can be executed from the command line or can be integrated into your own scripts or scheduling programs.

In addition, you can also generate scripts for specific operations from the CommCell Console using the Save As Script option. These scripts can later be executed using the commands from the command line interface.

Refer to Command Line Interface.
Restore Job Summary Report Restore Job Summary Report provides you the summary of all restore jobs during a specified time period for each client. Select Restore option from the Job Summary Report Selection dialog box, to view the Restore Job Summary Report. Refer to Restore Job Summary Report.

Recalling Stubs From Polyserve Cluster

In order to recall the stubs that reside on the PolyServe File System, you need to add the EnableThirdPartyFS registry key on the physical nodes Use the following steps to enable the registry key:

  1. Click Start, click Run, type regedit, and then click OK.
  2. Navigate to the following directory:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\cvmhsm\Parameters

  3. Right click the Parameters and select New -> DWORD value, name it as EnableThirdPartyFS.
  4. Double-click the EnableThirdPartyFS key and modify the Value data to 1 to enable the recall of stubs on a PolyServe File System.
  5. Click OK.
  6. Restart the machine for the changes to get applied.