Use Find to search and locate messages from a data protection backup. Find is
available from a backup set, subclient, or by right-clicking a mailbox or
message from a Browse and Restore operation.
When entering criteria, note that the first 24
characters of Sender and Recipient entries are supported.
Similarly, the first 42 characters of the Subject line are
supported.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox.
Right-click Backup Set or Subclient, click
All Tasks | Find.
Type the Subject name of the message to narrow the search
by a specific subject line containing the specified text string or
wildcard pattern. You can search for partial words without the need
for wildcard characters at the beginning and/or end of the search
string.
These wildcards, or a combination of these
wildcards, are supported in the Subject field:
* for any number of
characters e.g., Accounting*.
? for any one character
e.g., user_group?.
[] for a range of characters
e.g., [a-k]Lee.
[!] for a negation of a
range of characters e.g., [!a-k] Lee.
Click Search.
The messages that match the criteria are displayed in Search
Results.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox.
Right-click Backup Set or Subclient, click
All Tasks | Find.
In To, narrow the search by entering a specified user the
message was addressed to. When searching Public Folder data
using this field, keep in mind that only e-mails posted to
mail-enabled Public Folders will be searchable. If you wish to
search posts made to a Public Folder, use the Subject or
From fields instead.
Click Search.
The messages that match the criteria are displayed in Search
Results.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox.
Right-click Backup Set or Subclient, click
All Tasks | Find.
In Received Time, select an entry from the drop-down list
to narrow the search to messages received on the specified date or
within the specified date range according to date criteria (Any,
Today, Yesterday, This Week, This Month, This Year, Is, After,
Before, Between, Specific Date). Depending on your selection,
additional date range fields may appear below the Received Time
field.
Click Search.
The messages that match the criteria are displayed in Search
Results.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox.
Right-click Backup Set or Subclient, click
All Tasks | Find.
Click Advanced Options to expand and display the fields.
In Sample Every, specify the rate at which messages are
sampled to determine whether they match the search criteria. The
default value of 1 indicates that
every message will be sampled. Keep in mind that the order in which
messages are sampled is based on the order in which the messages
were backed up.
Click Search.
The messages that match the criteria are displayed in Search
Results.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox.
Right-click Backup Set or Subclient, click
All Tasks | Find.
Click Advanced Options to expand and display the fields.
In Backup Time, specify a time or time range (Latest
Cycle, After, Before, Between, Specific Date, Any, Today, Yesterday,
This week, This Month, This Year, or Relative) to narrow searches to
messages that were backed up within the time period specified.
Click Search.
The messages that match the criteria are displayed in Search
Results.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox.
Right-click Backup Set or Subclient, click
All Tasks | Find.
Enter search criteria (e.g., Subject, From, To, etc.) as
explained in the previous sections.
Click Search.
The messages that match the criteria are displayed in Search
Results.
Right-click a message and select Add to Selected List.
Click the Selected Items tab and the message will be displayed.
Moving items to the Selected List lets you
control the items you need to restore. You could narrow down the
list from the Search Results so that you are able to recover only
the items from the Selected List.
When you access Find as part of a Browse operation, keep in mind that the time range values are not pre-populated by any previously selected time range settings entered on the Browse Options or Advanced Browse Options dialog.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox.
Right-click the defaultBackupSet and click All
Tasks | Browse Backup Data.
Click OK.
Right-click a mailbox or mailbox item (e.g.,
calendars, journals, etc.) and select Find.
Enter search criteria (e.g., Subject, From, To, etc.) as explained in
the next few sections.
Click Search.
The search results are displayed in the right pane.
You can optionally save the results, email, or print them.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox.
Right-click Backup Set or Subclient, click
All Tasks | Find.
Enter search criteria and click Search.
Right-click a message or a mailbox item from the search results and then select Restore.
Click To Mailbox.
In the Destination Client list, select the name of client
computer.
In cases where the mailbox alias name has
changed, it is strongly recommended to restore messages out-of-place
to the current mailbox alias name. Otherwise, attempting to restore
the data in-place to a mailbox alias that no longer exists will
cause the restore operation to fail.
By default, the Exchange Mailbox iDataAgent
restores data to the client computer from which it originated; this is referred
to as an in-place restore. You can also restore the data to another client
computer or another folder on the same client.
When you perform an out-of-place restore, the restored data assumes the
rights (i.e., permissions) of the parent directory.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox.
Right-click the defaultBackupSet and click All
Tasks | Browse Backup Data.
Click OK.
Select a mailbox or a message from a mailbox or a
mailbox item from the Client Browse window and click Recover All Selected.
Click To Mailbox .
In the Destination client list, select the client. The
source and destination clients must reside in the same CommCell
Console. The destination client must have the Microsoft Exchange
Mailbox iDataAgent
installed on it.
When you select multiple mailboxes, messages and mailbox items from multiple
locations, you can review all the data and locations before starting the
restore. Follow the steps give below to review the data selected for restore:
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox.
Right-click the defaultBackupSet and click All
Tasks | Browse Backup Data.
Click OK.
Select a mailbox, a message, or a
mailbox item from the Client Browse window and click Recover All Selected.
Click To Mailbox.
In the Destination client list, select the client. The
source and destination clients must reside in the same CommCell
Console. The destination client must have the Microsoft Exchange
Mailbox iDataAgent
installed on it.
If you want to restore to a different folder, clear the
Restore to Same
Folder check box and specify the destination path.
When performing a cross-application restore of Exchange mailboxes from a
newer version of Exchange Server to an older version, it follows the
same compatibility support provided by the Exchange Server, unless otherwise
noted.
From the CommCell Browser, navigate to Client Computers |<Client>|
Exchange Mailbox.
Right-click the defaultBackupSet and click All
Tasks | Browse Backup Data.
Click OK.
Select a mailbox or a message from a mailbox or a
mailbox item from the Client Browse window and click Recover All Selected.
Click To Mailbox.
In the Destination client list, select the client. The
source and destination clients must reside in the same CommCell
Console. The destination client must have the Microsoft Exchange
Mailbox iDataAgent
installed on it.
If you want to restore to a different folder, clear the
Restore to Same
Folder check box and specify the destination path.
The Restore By Jobs feature provides the facility to select a specific backup
job to be restored. This method of restoring data is considerably faster as it
reads continuously on the tape and retrieves the data and does not depend on the
indexing subsystem to get the seek offsets on the media.
This feature can be used in different scenarios such as the following:
To restore point-in-time data associated with a specific backup job,
such as full, incremental, differential, etc.
To restore CommServe DR data for the disaster recovery or for creating
a hot-site purposes.
To restore multiplexed data from the same client.
Consider the following when restoring by jobs:
Run a restore by jobs whenever you want to restore the entire contents
of the job.
Avoid running restores by jobs for jobs associated with the default
subclient. If you do this, the entire contents of the machine will be
restored. As such, this may cause problems (e.g., the machine might run out
of space) or produce undesirable results (e.g., you might end up restoring
operating system files or directories that you really do not want to
restore).
Avoid modifying the contents of any associated subclients since this may
result in the retrieval of older data.
Use the following steps to restore data by jobs.
From the CommCell Browser, right-click the level whose data you want to
browse, click View and then click the Backup History.
From the Backup History Filter window, select the filter options,
if any, that you want to apply and click OK.
From the Backup Job History window, right-click the backup job that need
to be restored and select Browse.
From the Browse Options
dialog box,
click OK to execute the browse using the Browse the Latest Data
option.
From the Browse window, select the instance node in the left pane
and then select the required data and logs in the right pane, and click the Recover All Selected button at the bottom of the
window.
Once you initiate the restore operation, a restore job is generated in the Job
Controller. Jobs can be managed in a number of ways. The following sections provide
information on the different job management options available:
Jobs that fail to complete successfully are automatically restarted based on
the job restartability configuration set in the Control Panel. Keep in mind that changes
made to this configuration will affect all
jobs in the entire CommCell.
To Configure the job restartability for a specific job, you can modify the
retry settings for the job. This will override the setting in the Control Panel. It is also possible to override the default CommServe configuration for individual
jobs by configuring retry settings when initiating the job. This configuration,
however, will apply only to the specific job.
Backup jobs for this Agent are resumed from the point-of-failure.
Configure Job Restartability at the CommServe Level
From the CommCell Browser, click Control Panel icon.
Select
Job Management.
Click Job Restarts tab and select a Job Type.
Select Restartable to make the job restartable.
Change the value for Max Restarts to change the maximum number of
times the Job Manager will try to restart a job.
Change the value for Restart Interval (Mins) to change the time
interval between attempts for the Job Manager to restart the job.
Click OK.
Configure Job Restartability for an Individual Job
From the CommCell Browser, navigate to Client Computers |
<Client> | Exchange Mailbox | <Backup Set>.
Right-click the <Subclient> in the right pane and then click Browse Backup Data.
Click OK.
Select the data that you want to restore and click
Recover All Selected.
Click Advanced and select
the Job Retry tab
Select Enable Total Running Time and specify the maximum elapsed
time before a job can be restarted or killed
Select Kill Running Jobs
When Total Running Time Expires to kill the job after reaching the
maximum elapsed time.
Select Enable Number Of Retries and specify the number of
retries.
The following controls are available for running jobs in the Job Controller window:
Suspend
Temporarily stops a job. A suspended job is not
terminated; it can be restarted at a later time.
Resume
Resumes a job and returns the
status to Waiting, Pending, Queued, or Running. The status depends on
the availability of resources, the state of the Operation Windows, or
the Activity Control setting.
Kill
Terminates a job.
Suspending a Job
From the Job Controller of the CommCell Console, right-click the job and
select Suspend.
The job status may change to Suspend Pending
for a few moments while the operation completes. The job status then changes
to Suspended.
Resuming a Job
From the Job Controller of the CommCell Console, right-click the job and
select Resume.
As the Job Manager attempts to restart the job,
the job status changes to Waiting, Pending, or Running.
Killing a Job
From the Job Controller of the CommCell Console, right-click the job and
select Kill.
Click Yes when the confirmation prompt
appears if you are sure you want to kill the job. The job status may
change to Kill Pending for a few moments while the operation
completes. Once completed, the job status will change to Killed and
it will be removed from the Job Controller window after five minutes.
Several additional options are available to further refine your restore
operations. The following table describes these options, as well as the steps to
implement them.
Be sure to read the overview material referenced for each feature prior to using
them.
Option
Description
related topic
Skip Errors and Continue
This option enables you to to continue the restore job regardless
of media errors and create a file that lists the full path names of the
files that failed to get restored. Follow the steps given below to set
this option:
From the CommCell Browser, click Client Computers |
<Client> |
Exchange Mailbox.
Right-click the <Backup set> that contains the data
you want to restore and select All Tasks
| Browse Backup Data.
In the Browse Options dialog box, click OK.
In the Client Browse tab, select the data to be restored and click
Recover all Selected.
In the Restore Options for All Selected Items dialog box,
click Advanced.
In the Advanced Restore Options dialog box,
click General.
On the General tab, select the
Skip errors and continue check box.
Click OK.
Startup Options
The Startup Options are used by the Job Manager to set priority for resource
allocation. This is useful to give higher priority to certain jobs. You can set
the priority as follows:
From the CommCell Browser, click Client Computers |
<Client> |
Exchange Mailbox.
Right-click the <Backup set> that contains the data
you want to restore and select All Tasks
| Browse Backup Data.
In the Browse Options dialog box, click OK.
In the Client Browse tab, select the data to be restored and click
Recover all Selected.
In the Restore Options for All Selected Items dialog box,
click Advanced.
In the Advanced Restore Options dialog box,
click Startup.
On the Startup tab, select Change Priority.
Enter a priority number - 0 is the highest priority and 999 is the
lowest priority.
Select the Start up in suspended State check box to start the job
in a suspended state.
By default, the system retrieves data from the storage policy copy with
the lowest copy precedence. If the data was pruned from the primary
copy, the system automatically retrieves data from the other copies of
the storage policy in the lowest copy precedence to highest copy
precedence order. Once the data is found, it is retrieved, and no
further copies are checked.
You can retrieve data from a specific
storage policy copy (Synchronous Copy or Selective Copy). If data does
not exist in the specified copy, the data retrieve operation fails even
if the data exists in another copy of the same storage policy. Follow
the steps given below to retrieve the data from a a specific storage
policy copy:
From the CommCell Browser, click Client Computers |
<Client> |
Exchange Mailbox.
Right-click the <Backup set> that contains the data
you want to restore and select All Tasks
| Browse Backup Data.
In the Browse Options dialog box, click OK.
In the Client Browse tab, select the data to be restored and click
Recover all Selected.
In the Restore Options for All Selected Items dialog box,
click Advanced.
In the Advanced Restore Options dialog box,
click Copy Precedence.
On the Copy Precedence tab, select the Restore from copy precedence
check box.
The data recovery operations use a default Library, MediaAgent, Drive
Pool, and Drive as the Data Path. You can use this option to change the
data path if the default data path is not available. Follow the steps
given below to change the default data path:
From the CommCell Browser, click Client Computers |
<Client> |
Exchange Mailbox.
Right-click the <Backup set> that contains the data
you want to restore and select All Tasks
| Browse Backup Data.
In the Browse Options dialog box, click OK.
In the Client Browse tab, select the data to be restored and click
Recover all Selected.
In the Restore Options for All Selected Items dialog box,
click Advanced.
In the Advanced Restore Options dialog box,
click Data Path.
On the Data Path tab, select the MediaAgent
and Library.
Select the Drive Pool and Drive for optical and tape
libraries.
Select the name of the Proxy server if you
wish to restore using a proxy server.
You can select the Proxy server only when you are restoring from a snapshot.
This option is not available for a regular restore.
If the client's data is encrypted with a pass phrase, you must enter
the pass-phrase to start the data recovery operation. Follow the steps
given below to enter the pass-phrase:
From the CommCell Browser, click Client Computers |
<Client> |
Exchange Mailbox.
Right-click the <Backup set> that contains the data
you want to restore and select All Tasks
| Browse Backup Data.
In the Browse Options dialog box, click OK.
In the Client Browse tab, select the data to be restored and click
Recover all Selected.
In the Restore Options for All Selected Items dialog box,
click Advanced.
In the Advanced Restore Options dialog box,
click Encryption.
Deleted files can be manually restored by the user. You can specify the time
range for the deleted items to be restored.
From the CommCell Browser, navigate to
Client Computers | <Client> | iDataAgent. The
default backup set and subclient are displayed on the right-hand
window pane.
Right-click the Backup Set, click All Tasks and then click Browse.
From the Browse Options window, click OK.
Select the data to be restored and click
Recover all Selected.
From the Restore Options for All Selected Items dialog box, click Advanced.
From the Browse Options tab, select
Restore deleted items
option.
Select Specify Time Range option to specify the time zone, start
time and end time for the deleted items to be restored.
This option enables users or user groups to get automatic notification on the
status of the data recovery job. Follow the steps given below to set up the
criteria to raise notifications/alerts:
From the CommCell Browser, click Client Computers |
<Client> |
Exchange Mailbox.
Right-click the <Backup set> that contains the data
you want to restore and select All Tasks
| Browse Backup Data.
In the Browse Options dialog box, click OK.
In the Client Browse tab, select the data to be restored and click
Recover all Selected.
In the Restore Options for All Selected Items dialog box,
click Advanced.
In the Advanced Restore Options dialog box,
click Alerts.
Click Add Alert.
From the Add Alert Wizard dialog box, select the required threshold and
notification criteria and click Next.
Select the required notification types and click Next.
Command Line Interface enables you to perform backups or restore from the command line. The
commands can be executed from the command line or can be integrated into scripts.
You can also generate command line scripts for specific operations from the CommCell
Browser using the Save As Script option.
The CommCell Readiness Report provides you with vital information, such as
connectivity and readiness of the Client, MediaAgent and CommServe. It is useful
to run this report before performing the data protection or recovery job. Follow the steps
given below to generate the report:
From the Tools menu in the CommCell Console, click Reports.
Navigate to Reports | CommServe | CommCell Readiness.
Click the Client tab and click the Modify button.
In the Select Computers dialog box, clear the Include All
Client Computers and All Client Groups check box.
The Restore Job Summary Report provides you with information about all the
data recovery jobs that are run in last 24 hours for a specific client and
agent. You can get
information such as failure reason, failed objects, job options etc. It is useful
to run this report after performing the restore. Follow the steps
given below to generate the report:
From the Tools menu in the CommCell Console, click Reports.
Navigate to Reports | Jobs | Job Summary.
Click Data Recovery on the General tab in the right
pane.
On the Computers tab, select the client and the agent for which
you want to run the report.
